Using The Dell Diagnostics; When To Use The Dell Diagnostics; Starting The Dell Diagnostics From Your Hard Drive; Starting The Dell Diagnostics From The Drivers And Utilities Cd - Dell Precision M70 User Manual

Dell precision mobile workstation user's guide
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  Using the Dell Diagnostics
Dell Precision™ Mobile Workstation M70 User's Guide 
 Dell Diagnostics
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
 

When to Use the Dell Diagnostics

If you experience a problem with your computer, perform the checks in
for technical assistance.
It is recommended that you print these procedures before you begin.
NOTICE:
The Dell Diagnostics works only on Dell computers.
NOTE:
The Drivers and Utilities CD is optional and may not ship with your computer.
Start the Dell Diagnostics from either your hard drive or from the Drivers and Utilities CD (also known as the ResourceCD).
 

Starting the Dell Diagnostics From Your Hard Drive

The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.
NOTE:
If your computer cannot display a screen image, contact Dell.
 
1. Shut down the computer.
 
2. If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions.
 
3. Connect the computer to an electrical outlet.
 
4. Diagnostics can be invoked one of two ways:
a.  Turn on the computer. When the DELL™ logo appears, press <F12> immediately. Select Diagnostics from the boot menu and press <Enter>. 
NOTE:
If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. Then shut down
your computer and try again.
b.  Press and hold the <Fn> key while powering the system on.
NOTE:
If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities CD.
The computer runs the Pre-boot System Assessment, a series of initial tests of your system board, keyboard, hard drive, and display.
 During the assessment, answer any questions that appear.
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 If a failure is detected, the computer stops and beeps. To stop the assessment and restart the computer, press <n>; to continue to the next
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test, press <y>; to retest the component that failed, press <r>.
 If failures are detected during the Pre-boot System Assessment, write down the error code(s) and contact Dell.
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If the Pre-boot System Assessment completes successfully, you receive the message Booting Dell Diagnostic Utility Partition. Press any key to
continue.
 
5. Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive. 
 

Starting the Dell Diagnostics From the Drivers and Utilities CD

 
1. Insert the Drivers and Utilities CD.
 
2. Shut down and restart the computer.
When the DELL logo appears, press <F12> immediately.
If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again.
"Lockups and Software
Problems" and run the Dell Diagnostics before you contact Dell

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