Printing quality problems
Condition
Back of printouts are dirty
Solid color or black pages
A
Loose toner
• Check for leaking toner. Clean the inside of the machine.
• The toner cartridge may not be installed properly. Remove the cartridge and reinsert it.
• The toner cartridge may be defective. Remove the toner cartridge and install a new one.
• The machine may require repairing. Contact a service representative.
• Clean the inside of the machine.
• Check the paper type and quality.
• Remove the toner cartridge and then, install a new one.
If the problem persists, the machine may require repair. Contact a service representative.
Suggested Solutions
210
5. Troubleshooting