Placing A Call On Hold; System Hold; Exclusive Hold; Transferring Calls - Samsung Digital Keysets Quick Reference Manual

PLACING A CALL ON HOLD

Calls can be placed on System Hold or Exclusive Hold. Calls placed on
Exclusive Hold can only be picked up from the extension that placed them on
hold. A call placed on System Hold can be picked up from any extension.

SYSTEM HOLD

Press the HOLD button. The call will flash green at your telephone.
To take the caller off hold, press that button and the green flashing light will
go steady green again.
Resume conversation.

EXCLUSIVE HOLD

users cannot answer it:
Press the HOLD twice. The call will flash green at your telephone.
To retrieve the call, press the flashing green line button or press the HOLD
button a third time.
NOTE: Internal calls are always placed on exclusive hold.

TRANSFERRING CALLS

You can transfer a call by notifying the party to which the call is being trans-
ferred, or transfer a call without notification (blind transfer).
While on a call, press the TRANSFER button. Your call is automatically put
on transfer hold.
Dial the extension number for the party receiving the transferred call.
Wait for the called party to answer and announce the call, or simply hang
up without announcing.
Replace the handset to complete the transfer.
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To place a call on hold:
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To place a call on hold at your telephone so that other