Samsung SMART TV E-Manual page 6

Troubleshooting
Getting support through Remote Management
122 Finding the contact information for service
122 Requesting service
There Is a Problem with the Picture
123 Testing the picture
I Can't Hear the Sound Clearly
125 Testing the sound
I Can't See 3D Images Clearly
126 Testing 3D picture quality
There Is a Problem with the Broadcast
My Computer Won't Connect
I Can't Connect to the Internet
The Schedule Recording/Timeshift Function Isn't
Working
Anynet+ (HDMI-CEC) Isn't Working
I Have Trouble in Launching/Using Apps
My File Won't Play
I Want to Reset the TV
Other Issues
Precautions and Notes
Before Using the Recording and Timeshift Functions
132 Before using the recording and schedule recording
functions
133 Before using the timeshift function
Read Before Using 3D Mode
134 3D precautions
Supported Resolutions for 3D Modes
137 HDMI
137 Component
137 Digital channel
137 Videos/Photos
137 Computer via HDMI cable
Supported Resolutions for UHD
138 If Wide Color UHD is set to Off
138 If Wide Color UHD is set to On
Read Before Using Voice, Motion, or Face Recognition
139 Precautions for voice, motion, and face recognition
140 Voice Recognition
140 Requirements for using voice, motion, or face
recognition
Read Before Using Apps
Read Before Using the Web Browser
Read Before Playing Photo, Video, or Music Files
144 Limitations on use of photo, video, and music files
145 Supported external subtitles
145 Supported internal subtitles
146 Supported image formats and resolutions
146 Supported music formats and codecs
147 Supported video codecs
Read After Installing the TV
149 Picture sizes and input signals
150 Read before setting up a wireless Internet connection
Read Before Connecting a Computer (Supported
Resolutions)
151 IBM
151 MAC
152 VESA DMT
Supported Resolutions for Video Signals
153 CEA-861
Read Before Using Bluetooth Devices
154 Restrictions on using Bluetooth
License
Glossary