Page 1 E-MANUAL Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com Model_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Serial No._ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _...
Page 2: Table Of Contents
Contents Quick Guides Troubleshooting Internet Connectivity Issues Troubleshooting Internet connectivity issues Connecting the Samsung Smart Remote to the TV Connecting Video Devices Using Smart Hub Connecting with an HDMI cable Connecting with a component cable (Only for models with Using the Ambient Mode...
Page 3 About the Samsung Smart Remote (UHD TV) Using the e-Manual Connecting to the Samsung Smart Remote Launching the e-Manual Controlling External Devices with the Samsung Smart Remote Using the buttons in the e-Manual - Using the Universal Remote Using the Internet...
Page 4 Configuring advanced sound settings 105 Restoring the TV to the factory settings Using the Sound Support Functions Selecting speakers Listening to the TV through Bluetooth devices Listening to the TV through a Samsung audio device that supports the Wi-Fi function...
Page 5 Troubleshooting Read Before Playing Photo, Video, or Music Files 123 Limitations to the use of photo, video, and music files Getting Support 124 Supported external subtitles 124 Supported internal subtitles 106 Getting support through Remote Management 125 Supported image formats and resolutions 107 Finding the contact information for service 125 Supported music formats and codecs 107 Requesting service...
Page 6 Accessibility Guidance Learn the Menu Screen Using the Remote control 142 Orientation of the Samsung Smart Remote 142 Description of the Samsung Smart Remote Using the accessibility menu 144 Accessibility Shortcuts menu 145 Step by Step instructions to run the options...
Page 7: Quick Guides
Connect the Samsung Smart Remote to your TV to operate the TV. When you turn on the TV for the first time, the Samsung Smart Remote pairs to the TV automatically. If the Samsung Smart Remote does not pair to the TV automatically, point it at the remote control sensor of the TV, and then press and hold the buttons simultaneously for 3 seconds or more.
Page 8: Using Smart Hub
Using Smart Hub Connect to Smart Hub for apps, games, movies, and more. Enjoy the multiple functions provided by Smart Hub simultaneously on a single screen. Sources Connection Universal HDMI 1 HDMI 2 USB 1 USB 2 Guide Remote Source "...
Page 9 TV is turned off, the TV turns on in Ambient Mode. " If you use a remote control other than the Samsung TV remote control, there may be restrictions to entering Ambient Mode. " Because this function is a QLED TV-specific function, it may not be supported depending on the model.
Page 10: Using The Ambient Mode
TV is turned off, the TV turns on in Ambient Mode. " If you use a remote control other than the Samsung TV remote control, there may be restrictions to entering Ambient Mode. " Because this function is a QLED TV-specific function, it may not be supported depending on the model.
Page 11: Screen States Related To Ambient Mode
Screen states related to Ambient Mode Ambient Mode ● Ambient Mode, you can set up and enjoy visual information and design. In this state, less power is consumed and brightness is automatically adjusted by the illuminance sensor. Getting dark state ●...
Page 12: Changing The Content And Settings For Ambient Mode
Changing the content and settings for Ambient Mode When you press the button in Ambient Mode, the Ambient Mode browser screen appears. In the Ambient Mode browser screen, you can select content and change the Ambient Mode settings. Setting up the content for Ambient Mode Ambient Mode browser screen displays content at the top and categories at the bottom.
Page 13 Setting up the Ambient Mode details In the Ambient Mode browser screen, move the focus to , and then press the Select button. You can change the following settings: Brightness: Adjusts the screen brightness for Ambient Mode. ● Color Tone: Adjusts the colors of the screen for Ambient Mode.
Page 14: Using Bixby
Using Bixby Speak into the microphone on your Samsung Smart Remote to control your TV. " This function may not be supported depending on the model or geographical area. " The supported language may differ depending on the geographical area.
Page 15: Learning About My Bixby
You can see user information and the experience points (XP) that you can get from using Bixby. " You must be signed in to your Samsung account to view the user information and the experience points (XP). " This function may not be supported depending on the model or geographical area.
Page 16: Read Before Using Bixby
Read Before Using Bixby Precautions for Bixby The supported voice interaction languages and features may differ depending on the geographical area. ● If the language set differs from the language of your country, some features are not available. ● Bixby is available only when the TV is connected to the Internet.
Page 17: Updating The Tv's Software
Support Software Update Update Now After downloading the update file from the Samsung website and storing it on a USB device, connect the USB device to the TV to update. " To update using a USB flash drive, download the update package from Samsung.com to your computer. Then, save the update package in the USB device's top-level folder.
Page 18: Getting Support
After consenting to our service agreement, you can use Remote Management to access Remote Support and have a Samsung service technician diagnose your TV, correct problems, and update your TV's software, remotely, via the web. You can also turn Remote Management on and off.
Page 19: Finding The Contact Information For Service
Try Now You can view the address of the Samsung website, the call center phone number, your TV's model number, your TV's software version, Open Source License and other information you may need to get service support from a Samsung call agent or the Samsung website.
Page 20: Connections
Connections You can watch live broadcasts by connecting an antenna and antenna cable to your TV and can get access to the Internet by using a LAN cable or wireless router. Using various connectors, you can also connect external devices. Connection Guide You can view detailed information about external devices that can be connected to the TV.
Page 21: Connecting To The Internet
Connecting to the Internet You can get access to the Internet through your TV. Connecting to your Internet network Settings General Network Open Network Settings Try Now Connect to an available network. Establishing a wired Internet connection Settings General Network Open Network Settings Wired If you connect a LAN cable, the TV automatically accesses the Internet.
Page 22 Establishing a wireless Internet connection Settings General Network Open Network Settings Wireless Make sure that you have the wireless router's SSID (name) and password settings before attempting to connect, and then follow the directions on the screen. Wireless Connection Select your wireless network. Refresh "...
Page 23: Resetting Your Network
Turning this feature on may allow other IP control devices to control your TV. We recommend turning this feature on only if an authorized third-party custom controller is installed and configured specifically for a Samsung TV and if your Wi-Fi network is password protected.
Page 24: Troubleshooting Internet Connectivity Issues
Troubleshooting Internet Connectivity Issues If your TV won't connect to the Internet, try the solutions below. Troubleshooting Internet connectivity issues Try Now After reading the following content, troubleshoot the Internet connection issue. If the problem persists, contact your Internet Service Provider. No network cable found Make sure that the LAN cable is plugged in on both ends.
Page 25 IP auto setting failed Configure the settings in Settings. Settings General Network Network Status IP Settings – Make sure that the DHCP server is enabled on the router, and then unplug the router and plug it back in. Reset the router if required. For wireless connection, enter the correct password if required.
Page 26: Connecting Video Devices
Connecting Video Devices Make the correct video connections between your TV and your external devices. Connecting with an HDMI cable HDMI IN - 26 -...
Page 27: Connecting With A Component Cable (Only For Models With Component In / Av In)
Connecting with a component cable (Only for models with COMPONENT IN / AV IN) A Component connection lets you enjoy video resolutions up to 1080p. To watch video from most DVD and Blu-ray players, use the Component connection. Review the illustration below, and then connect Component IN and AV IN on the TV to Component OUT on the external device by using the provided component and AV adaptors.
Page 28: Connecting With A Composite Cable (Only For Models With Component In / Av In)
Connecting with a composite cable (Only for models with COMPONENT IN / AV IN) Through the AV connection, you can enjoy video resolution up to 480i. Review the illustration below, and then connect AV IN on the TV to AV OUT on the external device using the provided AV adapter and composite cable.
Page 29: Audio Input And Output Connections
Connecting through a wireless network You can connect the TV to a Samsung audio device that supports the Wi-Fi function through your wireless network. The two devices must be connected to the same network. For more information about how to connect and use a Samsung audio device that supports the Wi-Fi function, refer to its user manual.
Page 30: Connecting Bluetooth Devices
Connecting Bluetooth Devices For more information about how to connect and use external speakers, refer to the Connection Guide Source Connection Guide Audio Device Bluetooth) and to the speakers' user manuals. " This function may not be supported depending on the model or geographical area. Connecting a Computer Use the TV as a computer monitor or connect the TV to a computer via your network and access the computer's content.
Page 31: Connecting Your Mobile Device
From the search results, select the model of your TV. Enter the PIN number displayed on the TV screen. Once the TV is registered with your Samsung account, you can use the SmartThings app to control the TV. " If your TV is not found on your mobile device, turn both of them off and on, and then try again.
Page 32: Bidirectionally Mirroring Your Tv And Mobile Device Using The Smartthings App
Bidirectionally mirroring your TV and mobile device using the SmartThings Bidirectional mirroring refers to either outputting the screen and sound of a mobile device on a TV or outputting the screen and sound of a TV on a mobile device. You can use the SmartThings app to enjoy the screen and sound of the TV on your mobile device or to play the screen and sound of your mobile device on the TV.
Page 33: Managing Mobile Devices
Managing Mobile Devices Settings General External Device Manager Device Connect Manager Try Now Access Notification ● Set whether to display a notification when a mobile device attempts to connect to the TV. Device List ● View, edit, or remove a list of mobile devices registered to the TV. Switching between external devices connected to the TV You can switch between TV programs and the content of external devices.
Page 34: Editing The Name And Icon Of An External Device
" This function may not be supported depending on the model or geographical area. " For more information, refer to "Controlling External Devices with the Samsung Smart Remote - Using the Universal Remote". Edit You can rename each port with the name of an input device or a desired name to make it easier to change the input mode.
Page 35: Using Additional Functions
" This function may not be supported depending on the model or geographical area. " For more information, refer to "Controlling External Devices with the Samsung Smart Remote - Using the Universal Remote." Connection Notes When connecting an external device, note the following.
Page 36: Connection Notes For Audio Devices
HDMI, network standby mode will be automatically activated. In the network standby mode, the TV continues to detect and connect HDMI devices. This function can be deactivated by pressing the following buttons on the remote control: On the Samsung Smart Remote: Select button. (up directional button) (left directional button) –...
Page 37: Connection Notes For Computers
Connection notes for computers For the resolutions supported by the TV, refer to "Read Before Connecting a Computer (Supported ● Resolutions)." As long as file sharing is activated, unauthorized access may occur. When you do not need to access data, ●...
Page 38 Remote Control and Peripherals You can control TV operations with your Samsung Smart Remote. Pair external devices such as a keyboard for ease of use. About the Samsung Smart Remote (QLED TV) Learn about the buttons on the Samsung Smart Remote that comes with the QLED TV.
Page 39 (Channel) Press and hold the button up or down to quickly change the channel. " Use the Samsung Smart Remote less than 20 feet from the TV. The usable distance may vary with the wireless environmental conditions. " The images, buttons, and functions of the Samsung Smart Remote may differ with the model.
Page 40: About The Samsung Smart Remote (Uhd Tv)
About the Samsung Smart Remote (UHD TV) Learn about the buttons on the Samsung Smart Remote that comes with the UHD TV. - 40 -...
Page 41 (Channel) Press and hold the button up or down to quickly change the channel. " Use the Samsung Smart Remote less than 20 feet from the TV. The usable distance may vary with the wireless environmental conditions. " The images, buttons, and functions of the Samsung Smart Remote may differ with the model.
Page 42: Connecting To The Samsung Smart Remote
Pair the TV with the Samsung Smart Remote. When you turn on the TV for the first time, the Samsung Smart Remote pairs to the TV automatically. If the Samsung Smart Remote does not pair to the TV automatically, point it at the remote control sensor of the TV, and then press and hold the buttons simultaneously for 3 seconds or more.
Page 43: Controlling External Devices With The Samsung Smart Remote
Controlling External Devices with the Samsung Smart Remote - Using the Universal Remote Control the TV and connected external devices with the Samsung Smart Remote. Source Universal Remote You can control external devices connected to the TV using the remote control. To control external devices, register them by following the instructions on the screen.
Page 44: Using Anynet+ (Hdmi-Cec)
You can configure the TV's Universal Remote to control third-party cable boxes, Blu-ray players, and home theaters that do not support HDMI-CEC. For more information, refer to "Controlling External Devices with the Samsung Smart Remote - Using the Universal Remote."...
Page 45: Controlling The Tv With A Keyboard Or Mouse
Controlling the TV with a Keyboard or Mouse Connecting a keyboard or mouse to make it easier to control the TV. Settings General External Device Manager Input Device Manager Try Now You can connect a keyboard or mouse to make it easier to control the TV. Connecting a USB keyboard or mouse Plug the keyboard or mouse cable into the USB port.
Page 46: Setting Up The Input Devices
Button Description Page Up / Page Down Scrolls a web page displayed by the Internet app. Available only in the Internet app. You can click a menu or link to start a function as you do Left-click on a PC. Available only in the Internet app.
Page 47: Entering Text Using The On-Screen Virtual Keyboard
Entering Text using the On-Screen Virtual Keyboard Use the virtual keyboard to enter text on your TV. Recommended text Options Predict Next Character " The image on your TV may differ from the image above depending on the model and geographical area. Recommended text When you type a word you want to use as a search term, this function displays related suggestions from which you can choose one.
Page 48: Entering Text Using The Remote Control's Microphone And The On-Screen Virtual Keyboard
When the virtual keyboard is on the screen, press and hold the button on the Samsung Smart Remote, speak into the microphone on the Samsung Smart Remote, and then release the button. What you say appears on the screen as text.
Page 49: Smart Features
Smart Features You can enjoy various apps with Smart Hub. Smart Hub View descriptions of Smart Hub's basic functions. From Smart Hub, you can use the Internet search function, install and use various apps, view photos and videos, or listen to music stored on external storage devices, and perform more functions. "...
Page 50: Displaying The Home Screen
Displaying the Home Screen Press the button. Sources Connection Universal HDMI 1 HDMI 2 USB 1 USB 2 Guide Remote Source " The image on your TV may differ from the image above depending on the model and geographical area. On the Home Screen, you can easily run the apps you have used previously or frequently.
Page 51 Settings When the focus is moved to the icon, a list of quick settings icons appears above the top of the menu. You can quickly set frequently used functions by clicking the icons. Picture Mode ● You can select the picture mode that provides the best viewing experience. To change the picture mode, press the Select button.
Page 52 TV is turned off, the TV turns on in Ambient Mode. " If you use a remote control other than the Samsung TV remote control, there may be restrictions to entering Ambient Mode. " Because this function is a QLED TV-specific function, it may not be supported depending on the model.
Page 53: Launching Smart Hub Automatically
Move Remove " The image on your TV may differ from the image above depending on the model and geographical area. Moving an item on the Home Screen Move the focus to the app you want to move, press the down directional button on the remote control, and then select Move.
Page 54: Testing Smart Hub Connections
Terms & Conditions, Privacy Policy after logging in to your Samsung account. " You can also create a Samsung account at http://account.samsung.com. Once you have an account, you can use the same ID on both the TV and the Samsung website. "...
Page 55: Signing In To A Samsung Account
General System Manager Samsung Account My Account Edit profile " To change the account information, you must be logged in to your Samsung account. Managing payment information saved on the TV Settings General System Manager Samsung Account My Account Payment Info "...
Page 56 My Account Sync Samsung Internet Once you sign in to your Samsung account and configure the sync Internet settings, you can share the favorites that you registered on other devices. " To configure the sync Internet settings, you must be logged in to your Samsung account.
Page 57: Using The Ambient Mode
TV is turned off, the TV turns on in Ambient Mode. " If you use a remote control other than the Samsung TV remote control, there may be restrictions to entering Ambient Mode. " Because this function is a QLED TV-specific function, it may not be supported depending on the model.
Page 58: Screen States Related To Ambient Mode
Screen states related to Ambient Mode Ambient Mode ● Ambient Mode, you can set up and enjoy visual information and design. In this state, less power is consumed and brightness is automatically adjusted by the illuminance sensor. Getting dark state ●...
Page 59: Changing The Content And Settings For Ambient Mode
Changing the content and settings for Ambient Mode When you press the button in Ambient Mode, the Ambient Mode browser screen appears. In the Ambient Mode browser screen, you can select content and change the Ambient Mode settings. Setting up the content for Ambient Mode Ambient Mode browser screen displays content at the top and categories at the bottom.
Page 60 Setting up the Ambient Mode details In the Ambient Mode browser screen, move the focus to , and then press the Select button. You can change the following settings: Brightness: Adjusts the screen brightness for Ambient Mode. ● Color Tone: Adjusts the colors of the screen for Ambient Mode.
Page 61: Using The Apps Service
The image on your TV may differ from the image above depending on the model and geographical area. Sign In Go to the Samsung Account screen to create a new account or sign in to your account. App Search You can search for available apps.
Page 62: Installing And Running An App
Installing and running an app Installing an app Move to the app you want to install, and then press the Select button. The detailed information screen appears. Select Install. When the installation is complete, the Open menu appears. Select Open to run the app immediately.
Page 63: Managing Purchased Or Installed Apps
Managing purchased or installed apps Select Settings on APPS. You can manage installed apps. Settings Auto Update : ON Delete Add to Home Lock/Unlock Move Reinstall View Details " The image on your TV may differ from the image above depending on the model and geographical area. Removing an app Select an app to delete.
Page 64: Rating Apps
Locking and unlocking apps Select an app to lock or unlock. Select Lock/Unlock. The selected app is locked or unlocked. " To lock or unlock an app, enter the PIN. The default PIN is "0000." You can set the PIN in Settings General System Manager...
Page 65: Using The Gallery App
The image on your TV may differ from the image above depending on the model and geographical area. You can enjoy various content synchronized with a mobile device that supports the Samsung cloud. The available content types are photos, videos, stories, and other content shared through your groups.
Page 66: Using The Universal Guide App
You can use this feature on your mobile with Samsung SmartThings app. " To enjoy the content from these apps on your TV, they must be installed on the TV.
Page 67: Using The Smartthings App
SmartThings app installed on them. You can receive notifications about the statuses of your smart devices. " To use this function, you must be logged in to your Samsung account. " This function may not be supported depending on the model or geographical area.
Page 68: Using The E-Manual
Support Open e-Manual You can view the embedded e-Manual that contains information about your TV's key features. " Alternatively, you can download a copy of the e-Manual from Samsung's website. " Words in blue (e.g., Picture Mode) indicate a menu item.
Page 69: Using The Buttons In The E-Manual
Using the buttons in the e-Manual (Search): Select an item from the search results to load the corresponding page. ● (Index): Select a keyword to navigate to the relevant page. ● (Recently Viewed Topics): Select a topic from the list of recently viewed topics. ●...
Page 70: Playing Pictures/Video/Music
"Read Before Playing Photo, Video, or Music Files." " Backup important files before connecting a USB device. Samsung is not responsible for damaged or lost files. " To connect the TV to a mobile device, refer to "Connecting Your Mobile Device."...
Page 71: Playing Media Content
Sort By Sorts the content list by title or date. " This function may not be supported depending on the type of external device. Options Deletes or plays the selected media content in the media content list. When you select Refresh, the content list is reloaded.
Page 72: Using Bixby
Using Bixby Speak into the microphone on your Samsung Smart Remote to control your TV. " This function may not be supported depending on the model or geographical area. " The supported language may differ depending on the geographical area.
Page 73: Learning About My Bixby
You can see user information and the experience points (XP) that you can get from using Bixby. " You must be signed in to your Samsung account to view the user information and the experience points (XP). " This function may not be supported depending on the model or geographical area.
Page 74: Read Before Using Bixby
Read Before Using Bixby Precautions for Bixby The supported voice interaction languages and features may differ depending on the geographical area. ● If the language set differs from the language of your country, some features are not available. ● Bixby is available only when the TV is connected to the Internet.
Page 75: Tv Viewing
TV Viewing You can use convenient features while watching TV. Additionally, you can edit the channel list or create favorite channel lists. Viewing Broadcast Information at a Glance See an overview of each channel's program lineup. Using the guide Live TV Guide Try Now Channel List...
Page 76 To start Scheduled viewing, Scheduled recording, and other function for a program listed in the Guide, first move the cursor to it and then press and hold Select button on the remote control to use follows functions: Record: You can make a recording of a current program. ●...
Page 77: Recording Programs
Recording Programs Record a current or upcoming program using a USB device instead of a video recorder. " This function is not available in the U.S.A. and Canada. " This function may not be supported depending on the model or geographical area. "...
Page 78: Managing The Schedule Recording List
Scheduling a video recording after entering the date and time Live TV Recordings Schedules Add Recording To schedule a recording, set the values for Antenna, Channel, Repeat, Date, Start Time, and End Time of the broadcast program to record, and then select Save. "...
Page 79: Setting Up A Schedule Recording Start
Setting up a schedule recording start Live TV Recordings Settings Start Recording Early: You can set the time to start the recording earlier than the broadcast start time in the ● program guide. Continue Recording After: You can set the time to end the recording later than the broadcast end time in the ●...
Page 80: Editing A Scheduled Viewing
Editing a scheduled viewing (U.S.A and Canada) Live TV Schedule Manager (Other countries) Live TV Schedule Manager Recordings Schedules " You can set up a maximum total of 30 Schedule Viewing Schedule Recording entries. Setting the Scheduled Viewing Time (U.S.A and Canada) Live TV Schedule Manager Edit...
Page 81: Using Timeshift
Using Timeshift Play, pause, or rewind live TV. You can pause and rewind live TV by using Timeshift. Activating this function disables the Broadcasting function. Try Now To activate the Timeshift function while watching TV, press the button and then select Timeshift, or press button.
Page 82 Record ● You can switch from the Timeshift function to the recording function. When switching to the recording function, you can include the content recorded by the Timeshift function in the new recording. " This function is only available when the Timeshift function is running. Go to Live TV ●...
Page 83: Using The Channel List
Using the Channel List Change the channel or check programs on other digital channels. Live TV Channel List Using the Channel List, you can change the channel or check programs on other digital channels while watching TV. Channel List screen contains the following icons: : A favorite channel ●...
Page 84: Editing Channels
Editing channels Edit the channels stored on your TV. Live TV Channel List All Channels Edit Channels Edit Channels screen contains the following icons: : A favorite channel ● : A locked channel. ● Re-registering and deleting a channel Removing registered channels To remove a channel, select it from the Edit Channels screen, and then select Delete.
Page 85: Using Program Rating Lock
Using Program Rating Lock Settings Broadcasting Program Rating Lock Settings Try Now This function is useful for controlling what children watch on TV. Program Rating Lock Settings does not, however, block programs originating from external sources, such as Blu-ray players, DVD players, or USB files. Every time you access Program Rating Lock Settings, you must enter the security PIN.
Page 86: Viewing And Selecting Channels On Favorites Lists Only
Viewing and selecting channels on Favorites lists only Live TV Channel List Press the right directional button on your remote control. Select Favorites. Select the desired list among the five favorites lists on the screen. The channels in the selected favorites list appear. "...
Page 87: Tv-Viewing Support Functions
TV-Viewing Support Functions Use the functions that are available while watching TV. Changing the broadcast signal Live TV Channel List Press the right directional button on your remote control, move the focus to or Cable, and then press the Select button.
Page 88: Picture And Sound
Picture and Sound You can change the settings for the picture and the sound according to your preference. Adjusting the Picture Quality Change the Picture Mode and adjust Expert Settings. Choosing a picture mode Settings Picture Picture Mode Try Now You can select the Picture Mode that provides the best viewing experience.
Page 89 Tint (G/R) ● Try Now Apply Picture Settings Try Now ● Digital Clean View ● Try Now Auto Motion Plus Settings ● Try Now " When LED Clear Motion is set to On, the screen appears darker than when it is Off. Local Dimming ●...
Page 90: Setting The Viewing Environment For External Devices
Setting the Viewing Environment for External Devices You can optimize the TV for viewing specific video formats. Playing games on an optimized screen Settings General External Device Manager (Game Mode Settings) Game Mode You can enable game mode to optimize the TV's settings for playing video games with a gaming console, such as a PlayStation™...
Page 91: Viewing Uhd Videos
Viewing UHD videos Settings General External Device Manager HDMI UHD Color Try Now If an external UHD player is connected to the TV, use the HDMI UHD Color function to convert the TV's HDMI connector to a mode optimized for the UHD 50P/60P signals. "...
Page 92: Changing The Picture Size And Position
Changing the Picture Size and Position Change the picture size and position for your TV. Changing the picture size Settings Picture Picture Size Settings Picture Size Try Now You can change the size of the picture displayed on the TV screen. 16:9 Standard ●...
Page 93: Configuring A Sound Mode And Expert Settings
Configuring a Sound Mode and Expert Settings Change the Sound Mode and adjust Expert Settings. Choosing a sound mode Settings Sound Sound Mode Try Now You can select a favorite sound mode suitable for the content type or the listening environment. Standard ●...
Page 94: Using The Sound Support Functions
You can select which speakers the TV uses for audio output. " External speakers may not be controlled with the Samsung Smart Remote. When an external speaker is enabled, some sound menus are not supported. Listening to the TV through Bluetooth devices...
Page 95: Listening To The Tv Through A Samsung Audio Device That Supports The Wi-Fi Function
Try Now If you've connected one or more Samsung wireless audio devices that support the Wi-Fi function to the TV, you can create an optimal sound set up by configuring the surround effect settings. You can select any of the surround sound configurations, with or without a sound bar.
Page 96: System And Support
System and Support You can configure system and support settings such as time, screen burn protection, software update, etc. Using the Time Functions and the Timers Set the current time and use the timer function. Setting the current time Settings General System Manager Time...
Page 97: Using The Timers
Adjusting the clock for DST and time zone Settings General System Manager Time Clock Sets the right time by setting Daylight Savings Time (DST) and your local time zone. Time Zone ● Selects your time zone. " This function is only available when the Clock Mode is set to Auto.
Page 98: Using The Screen Burn Protection And Energy Saving Functions
Using the Screen Burn Protection and Energy Saving Functions Protect the screen from screen burn-in and reduce the TV's energy consumption. Preventing screen burn Settings General System Manager Auto Protection Time Try Now Still images can leave burned-in after-images if left on the screen for a long period of time. If a still image continues for two hours, the screen burn protection function can be activated automatically to protect the screen from burned- in after-images.
Page 99: Updating The Tv's Software
Support Software Update Update Now After downloading the update file from the Samsung website and storing it on a USB device, connect the USB device to the TV to update. " To update using a USB flash drive, download the update package from Samsung.com to your computer. Then, save the update package in the USB device's top-level folder.
Page 100: Protecting The Tv From Hacking And Malicious Code
Protecting the TV from Hacking and Malicious Code Protect your TV from hacking attempts and malicious code. Settings General System Manager Smart Security Try Now You can use Smart Security to protect the TV from hacking and malicious code when it is connected to the Internet. Scanning the TV and connected storage for malicious code Settings General...
Page 101: Using Other Functions
Using Other Functions View other functions. Running the accessibility functions Settings General Accessibility Try Now Running Accessibility Shortcuts Accessibility Shortcuts provide easy access to the accessibility functions. To display the Accessibility Shortcuts, press and hold the Volume button for 1 second or more. You can easily turn on or turn off the functions such as Voice Guide, Video...
Page 102: White Text On Black Background (High Contrast)
White text on black background (high contrast) Settings General Accessibility High Contrast Try Now You can change Smart Hub and setting menu screens to white text on a black background or change the transparent TV menus to opaque so that text can be more easily read. To activate this function, set High Contrast to On.
Page 103: Learning About The Tv Menu
Learning about the TV menu Settings General Accessibility Learn Menu Screen Try Now Learn the menus on the TV screen. Once enabled, your TV will tell you the structure and features of the menus you select. " This function is only available when Voice Guide is enabled.
Page 104: Listening To The Tv Through Bluetooth Devices (For The Hearing Impaired)
If you forget your PIN, you can reset it with your remote control. With the TV turned on, press the following buttons on the remote control in the order shown to reset the PIN to "0000." On the Samsung Smart Remote: Select button.
Page 105: Restoring The Tv To The Factory Settings
Selecting Usage or Retail Mode Settings General System Manager Usage Mode Try Now You can using the TV for retail environments by setting Usage Mode Retail Mode. " For all other uses, select Home Mode. " With Retail Mode, some functions are disabled, and the TV automatically resets itself after a preset amount of time. Restoring the TV to the factory settings Settings Support...
Page 106: Troubleshooting
After consenting to our service agreement, you can use Remote Management to access Remote Support and have a Samsung service technician diagnose your TV, correct problems, and update your TV's software remotely, via the web. You can also turn Remote Management on and off.
Page 107: Finding The Contact Information For Service
Try Now You can view the address of the Samsung website, the call center phone number, your TV's model number, your TV's software version, information about Smart Hub, and other information you may need to get service support from a Samsung call agent or the Samsung website.
Page 108: There Is A Problem With The Picture
There Is a Problem with the Picture When the TV has trouble with the picture, these steps may help resolve the problem. Testing the picture Settings Support Self Diagnosis Start Picture Test Try Now Before you review the list of problems and solutions below, use Start Picture Test to determine if the problem is caused by the TV.
Page 109 The problem Try this! If your TV appears to turn off by itself, try disabling some of the TV's energy efficiency functions. See if Sleep Timer has been enabled. The Sleep Timer automatically turns the TV off after a specified period of time. ●...
Page 110 Accessibility Grayscale " If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact Samsung’s Call Center for assistance. " If the test picture is displayed properly, there may be a problem with an external device. Please check the connections.
Page 111: I Can't Hear The Sound Clearly
I Can't Hear the Sound Clearly When the TV has difficulties with sound, these steps may help resolve the problem. Testing the sound Settings Support Self Diagnosis Start Sound Test Try Now If the TV plays the Start Sound Test melody without distortion, there may be a problem with an external device or the broadcast signal's strength.
Page 112: There Is A Problem With The Broadcast
There Is a Problem with the Broadcast When the TV has difficulties receiving broadcasts, these steps may help resolve the problem. The problem Try this! Select Source to confirm that the correct input source has been selected. “Weak or No Signal” If the TV is not connected to a cable box or satellite box, run Auto Program to search for...
Page 113: The Tv Won't Connect To The Internet
The TV Won't Connect to the Internet When the TV has difficulties connecting to the Internet, these steps may help resolve the problem. The problem Try this! The TV cannot connect to Make sure the TV has a network connection. your network or apps (for ●...
Page 114: Anynet+ (Hdmi-Cec) Isn't Working
Anynet+ (HDMI-CEC) Isn't Working When Anynet+ (HDMI-CEC) isn't working, these steps may help resolve the problem. The problem Try this! Confirm that the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices only. Check if the power cord of the Anynet+ device is properly connected. Check the cable connections of the Anynet+ device.
Page 115: I Have Trouble Launching/Using Apps
Reset Resets all Smart Hub settings to their factory defaults and Settings deletes all information related to Samsung accounts, linked Reset Smart Hub Support Self Diagnosis service accounts, Smart Hub service agreements, and Smart Hub Reset Smart Hub applications.
Page 116: Other Issues
Other Issues Use these procedures to resolve other issues that may occur. The problem Try this! Watching TV for an extended period of time causes the panel to generate heat. The heat from the panel is dissipated through internal vents running along the top of the TV. The bottom, however, may feel hot to the touch after extended use.
Page 117 The problem Try this! Broadcasting is only available when the Source is set to TV. Broadcasting function Broadcasting cannot be accessed while you watch TV using a cable box or satellite box. has been deactivated. Broadcasting cannot be accessed while a recording is in progress or the Timeshift function is running.
Page 118: Precautions And Notes
Precautions and Notes You can get instructions and information that you must read after installation. Before Using the Recording and Timeshift Functions Read these instructions before using Recording and Timeshift. Before using the recording and schedule recording functions " Recording is not supported in the U.S.A. and Canada. "...
Page 119: Before Using The Timeshift Function
When using the Record or Schedule Recording function, the actual recording may start a second or two later ● than the specified time. If the Schedule Recording function is operating while a recording is being made on an HDMI-CEC external ●...
Page 120: Read Before Using Apps
Read Before Using APPS Read this information before using APPS. Due to the product characteristics featured on Samsung Smart Hub, as well as limitations in available content, ● certain features, applications, and services may not be available on all devices or in all territories. Visit http:// www.samsung.com for more information on specific device information and content availability.
Page 121: Read Before Using The Internet Function
Read Before Using the Internet Function Read this information before using the Internet function. Internet function is not compatible with Java applications. ● File download is not supported. ● Internet function may not be able to access certain websites. ● The TV does not support playback of flash videos.
Page 122: Read Before Setting Up A Wireless Internet Connection
Read before setting up a wireless Internet connection Precautions for wireless Internet This TV supports the IEEE 802.11 a /b /g /n /ac communication protocols. Samsung recommends using IEEE ● 802.11n. Video files stored on a device connected to the TV via a Home Network may not play back smoothly.
Page 123: Read Before Playing Photo, Video, Or Music Files
Certain files, depending on how they are encoded, may not play on the TV. ● Certain files are not supported on all models. ● UHD Video Pack content is not supported by Samsung UHD TVs produced in 2017 or later. ● - 123 -...
Page 124: Supported External Subtitles
Supported external subtitles Name Format MPEG-4 Timed text .ttxt SAMI .smi SubRip .srt SubViewer .sub Micro DVD .sub or .txt SubStation Alpha .ssa Advanced SubStation Alpha .ass SMPTE-TT Text .xml Supported internal subtitles Name Container Xsub SubStation Alpha Advanced SubStation Alpha SubRip VobSub MPEG-4 Timed text...
Page 125: Supported Image Formats And Resolutions
Supported image formats and resolutions File extension Format Resolution *.jpg JPEG 15360 x 8640 *.jpeg *.png 4096 x 4096 *.bmp 4096 x 4096 *.mpo 15360 x 8640 " The MPO format is supported partly. Supported music formats and codecs File extension Format Codec Note...
Page 126: Video Codecs Supported By Nu7100 Model Series Or Higher
Video codecs supported by NU7100 model series or higher File Frame rate Bitrate Container Video codecs Resolution Audio codecs format (fps) (Mbps) 4096 x 2160: 30 H.264 BP/MP/HP 3840 x 2160: 60 4096 x 2160 HEVC (H.265 - Main, Main10) *.avi Motion JPEG 3840 x 2160...
Page 127: Video Codecs Supported By Nu7090 Model Series Or Lower
Video codecs supported by NU7090 model series or lower File Frame rate Bitrate Container Video codecs Resolution Audio codecs format (fps) (Mbps) 3840 x 2160: 30 H.264 BP/MP/HP 1920 x 1080: 60 3840 x 2160 HEVC (H.265 - Main, Main10) *.avi Motion JPEG *.mkv...
Page 128 Other restrictions Codecs may not function properly if there is a problem with the content. ● Video content does not play or does not play correctly if there is an error in the content or container. ● Sound or video may not work if they have standard bit rates/frame rates above the TV’s compatibility ratings. ●...
Page 129: Read After Installing The Tv
Read After Installing the TV Read this information after installing the TV. Picture sizes and input signals Picture Size settings are applied to the current source. The applied Picture Size Settings will remain in effect whenever you select that source unless you change them. Input signal Picture size Component...
Page 130: Supported Resolutions For Uhd Input Signals
Supported Resolutions for UHD Input Signals Check the supported resolution for UHD input signals. Resolution: 3840 x 2160p, 4096 x 2160p ● " An HDMI connection with HDMI UHD Color set to supports up to UHD 50P/60P 4:2:0 input signals, while an HDMI connection with HDMI UHD Color set to...
Page 131: Read Before Connecting A Computer (Supported Resolutions)
Read Before Connecting a Computer (Supported Resolutions) Check the resolutions supported for PC input signals. When you connect your TV to a computer, set the computer's video card to one of the standard resolutions listed in the tables below or on the next page. The TV will automatically adjust to the resolution you choose. Note that the optimal and recommended resolution is 3840 x 2160 at 60 Hz.
Page 132: Vesa Dmt
VESA DMT Horizontal Polarity Resolution Vertical frequency Clock frequency frequency Display format (horizontal / (Dots x lines) (Hz) (MHz) vertical) (KHz) 640 x 480 60 Hz 31.469 59.940 25.175 - / - 640 x 480 72 Hz 37.861 72.809 31.500 - / - 640 x 480 75 Hz...
Page 133: Supported Resolutions For Video Signals
CTA-861 Horizontal Polarity Resolution Vertical frequency Clock frequency frequency Display format (horizontal / (Dots x lines) (Hz) (MHz) vertical) (KHz) 3840 x 2160 30 Hz 67.500 30.000 297.000 - / - *3840 x 2160 60 Hz 135.000 60.000 594.000 - / - **1920 x 1080 100 Hz 112.500...
Page 134: Vesa Cvt
Horizontal Polarity Resolution Vertical frequency Clock frequency frequency Display format (horizontal / (Dots x lines) (Hz) (MHz) vertical) (KHz) 3840 x 2160 24 Hz 54.000 24.000 297.000 + / + 3840 x 2160 25 Hz 56.250 25.000 297.000 + / + 3840 x 2160 30 Hz 67.500...
Page 135: Read Before Using Bluetooth Devices
Read Before Using Bluetooth Devices Read this information before using a Bluetooth device. " This function may not be supported depending on the model or geographical area. Restrictions on using Bluetooth You can't use Bluetooth devices and the Wi-Fi Speaker Surround Setup feature simultaneously.
Page 136: Blocking Programs Based On Their Tv Rating
Blocking programs based on their TV Rating Read this information before viewing a blocking program. To block content, select a rating category to lock. All programs at that level and higher are blocked and require the PIN to watch. To unblock a category, select the lock icon. To unblock all the categories in a row, select the lock under ALL.
Page 137: Blocking Movies Base On Their Movie Rating (Mpaa)
Blocking movies base on their Movie Rating (MPAA) This rating system applies to all materials with supplied ratings in the U.S.A. From the MPAA: “The Motion Picture Association of America (MPAA) has implemented a rating system that provides parents or guardians with advanced information on which films are appropriate for children.”...
Page 138: Blocking Programs Based On Their Canadian French Rating
Blocking programs based on their Canadian French Rating This rating system applies to all rated material viewed on French-Canadian TV channels. Select a lock beside one of the rating categories to block that category and all higher categories. To unblock a category, select the lock icon.
Page 139: Buttons And Functions Available While Playing Multimedia
Buttons and functions available while playing multimedia content Review available media playback, control, and record buttons and descriptions of how they are used. Press the Select button while playing any video, photo, or recorded content. The following buttons appear. " The provided buttons or functions may differ with the media content type.
Page 140 Screen Fit ● Fits a photo to the screen. Rotate left Rotate right ● Rotates a photo left or right. Zoom ● Zooms in a photo by up to a factor of 4. Background Music ● During a slideshow, pauses or resumes the background music. Options ●...
Page 141: License
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries. Open Source License Notice Open Source used in this product can be found on the following webpage. (http:// opensource.samsung.com) Open Source License Notice is written only English. "...
Page 142: Accessibility Guidance
Guide for the Samsung Smart Remote. " The Samsung Smart Remote may not be supported depending on the model or geographical area. Orientation of the Samsung Smart Remote Hold the remote control with the buttons facing towards you. The remote is slightly thinner towards the top and thicker towards the bottom.
Page 143 Underneath the button are two thin horizontal buttons. These buttons protrude higher above the surface ● than the other buttons on the remote control. The one on the left is the volume button and the one on the right is the channel button. Push up from beneath or down from above to use these as rocker buttons to change the channel or volume.
Page 144: Using The Accessibility Menu
Using the accessibility menu View descriptions of accessibility menu functions. " This function may not be supported depending on the model or geographical area. Accessibility Shortcuts menu Press and hold the button to display the Accessibility Shortcuts menu. Accessibility Shortcuts menu allows you to turn Voice Guide and other Accessibility functions on or off.
Page 145: Step By Step Instructions To Run The Options
Opening the Accessibility Shortcuts menu On the Samsung Smart Remote, there are two thin horizontal rocker buttons next to each other located slightly below the middle of the remote. The one on the left is the volume rocker button. Press and hold the volume rocker...
Page 146 Turning on Video Description Press and hold the button on the remote. The Accessibility Shortcuts menu appears. Press the up or down directional buttons on the remote to move to and highlight the Video Description option. Press the Select button on the remote to turn Video Description on or off.
Page 147: Setting Accessibility Settings Using Bixby
Bixby lets you control your TV with voice commands spoken into the microphone built into the Samsung Smart Remote. To use Bixby, the TV must be set up and tuned and must be connected to the Internet. You can connect the TV to the Internet during the initial setup or do it later through the settings menu.
Page 148: Using The Tv With Voice Guide On
Use the number buttons directly or press the button on the standard remote control to change the ● channel. Use the button on the Samsung Smart Remote to display the virtual numeric pad on the screen. ● - 148 -...
Page 149 Use the virtual numeric pad to enter numbers e.g. to enter a channel number or to enter a PIN. Press the button on the Samsung Smart Remote and the virtual numeric pad with 2 rows appears on screen. Voice Guide speaks “virtual numeric pad, 6” which indicates that the number strip is on screen and the focus is on the number 6.
Page 150: Using The Guide
You can also open the Guide using Bixby. Press and hold the button on your Samsung Smart Remote, and then say the command “guide”. " This function may not be supported depending on the model or geographical area.
Page 151 When you open the Guide, a table grid of channels and programs is displayed. The top row displays Channel Filter then the day and times. Each row has a channel name on the left and programs on that channel on the right. In the Guide, use the up and down directional buttons to move between channels and use the left and right directional buttons to move between programs within a channel.
Page 152 Other options in the guide In the Guide, move to a broadcast scheduled program, and then press the Select button. A pop-up menu listing the functions below appears. For the program you are currently watching, press and hold the Select button. Use the up and down directional buttons to move within this menu, and then press Select to choose an item.
Page 153: Setting Up A Schedule Viewing
Displaying your favorite channels: If you have set up favorite channels, you will be able to filter the Guide so that only those channels are shown. This makes it easier to find channels you want. To display your favorites list, move to the current time (press the button) and then press the left directional button to move to the list of channels.
Page 154: Cancelling A Scheduled Viewing
Cancelling a scheduled viewing You have two ways to cancel a scheduled viewing. 1. Cancelling a scheduled viewing from the Guide Live TV Guide Move to the program you want to cancel scheduled viewing for, and then press the Select button. Move to Cancel Scheduled Viewing, and then press the Select button.
Page 155: Using The Channel List
Using the Channel List See how to list the channels available on your TV. Live TV Channel List Using Channel List, you can change the channel or check programs on other digital channels while watching TV. Press the button on the remote to open Smart Hub, press the left or right directional buttons to move to Live...
Page 156: Creating A Personal Favorites List
Creating a Personal Favorites List Designate frequently watched channels as favorite channels. Favorite channels are highlighted in the Edit Channel Channel List screens with the symbol Registering channels as favorites Live TV Channel List Press the right directional button to move to the Category List.
Page 157 Deleting channels from a favorites list – Detail Open the Channel List. Press the right directional button to move to the Category List. Use the up and down directional buttons to move to Favorites, and then press Select. You will see Favorites 1 Favorites 5.
Page 158: Recording
Recording Recording a program to an external hard drive connected via USB. " This function is not available in the U.S.A. and Canada. " This function may not be supported depending on the model or geographical area. " Read all precautions before using the recording feature. For more information, refer to "Before Using the Recording and Timeshift Functions."...
Page 159: Using The Instant And Schedule Recording Options From The Program Info Window
Using the Instant and Schedule Recording options from the program info window Recording the program you are watching To display a menu for recording a program or starting the Timeshift function, press the button while watching the program. You can select the following functions on the menu: Record: Immediately starts to record the program you are watching.
Page 160: Viewing Recorded Programs
Viewing recorded programs Live TV Schedule Manager Recordings Record Open Smart Hub by pressing the button on the remote control. You will be on the Live TV option. Press the up directional button to move to the top row, and then use the left or right directional button to move to the Guide. Press the right directional button to move to Recordings, and then press Select.
Page 161: Using Smart Hub
Using Smart Hub Learn how to open Smart Hub to access apps, games, movies, and more. Smart Hub After pressing the button on your remote control, you can surf the web and download apps with Smart Hub. " Some Smart Hub services are for pay services.
Page 162: Using The Home Screen In Smart Hub
Using the Home Screen in Smart Hub On the leftmost part of the Home Screen in Smart Hub is the static menu listed below. You can quickly and easily use the listed menu items to access the main TV settings or external devices, search, and apps. Notification ●...
Page 163 TV is turned off, the TV turns on in Ambient Mode. " If you use a remote control other than the Samsung TV remote control, there may be restrictions to entering Ambient Mode. " Because this function is a QLED TV-specific function, it may not be supported depending on the model.
Page 164: Launching The E-Manual
Support Open e-Manual You can view the embedded e-Manual containing information about your TV's key features. " Alternatively, you can download a copy of the e-Manual from Samsung's website. " Words in blue (e.g., Picture Mode) indicate a menu item.
Page 165: Using Bixby
Using Bixby A guide to using Bixby to control your TV. To use Bixby, your TV must be connected to the Internet and you must use the microphone on your Samsung Smart Remote. To use Bixby, press and hold the button on the Samsung Smart Remote, say a command into the microphone on the remote, and then release the button to run Bixby.

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Un55nu7300fxza

Samsung Smart Remote E-Manual

Quick Guides

Connections

Smart Features

TV Viewing

Picture and Sound

System and Support

Troubleshooting

Precautions and Notes

Accessibility Guidance

Quick Links

Troubleshooting

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Summary of Contents for Samsung Smart Remote

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