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Fiat 500 Warranty Information

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FIAT 500
2 0 1 3
W A R R A N T Y I N F O R M AT I O N

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Summary of Contents for Fiat 500

  • Page 1 FIAT 500 2 0 1 3 W A R R A N T Y I N F O R M AT I O N...
  • Page 2 IMPORTANT This booklet contains Chrysler Group LLC limited warranties. It should be kept in your vehicle and presented to your Dealer if any warranty service is needed. The warranty text begins on page 4 of this booklet.

  • Page 3: Chrysler Group Llc

    WARRANTY COVERAGE AT A GLANCE DESCRIPTION 1 Yr/ 2 Yr/ 3 Yr/ 3 Yr/ 3 Yr/ 4 Yr/ 5 Yr/ 7 Yr/ 8 Yr/ 12, 000 24,000 36,000 50,000 Unlmt 50,000 100,000 70,000 80,000 Basic Limited Warranty Coverage Special Extended Warranty Coverage Anti-Corrosion Perforation Limited Warranty: All Panels Outer Panels...

  • Page 4: Table Of Contents

    4.2 Pre-Delivery Service ....16 (FIAT 500 sold and registered in the State of 4.3 Production Changes ....16 Kansas only) .
  • Page 5 TABLE OF CONTENTS 6.4 Getting Service Under the Federal Emission 8. Optional Service Contract ....32 Performance Warranties ....24 9.

  • Page 6: Your Legal Rights Under These Limited Warranties

    And the implied warranty of fitness for a Some states don’t allow incidental or consequential particular purpose does not apply if your FIAT 500 is used damages to be excluded or limited, so this exclusion may for racing, even if the vehicles is equipped for racing.

  • Page 7: What's Covered Under Chrysler Group Llc's Warranties

    You are covered by the Basic Limited Warranty if you are a purchaser for use of the FIAT 500. • items added or changed after your FIAT 500 left the manufacturing plant, such as accessories or protection B. What’s Covered products, or items changed because of customization.
  • Page 8 • the date you take delivery of the FIAT 500; or • wheel alignment and wheel balancing. • the date when the FIAT 500 was first put into service — for example, as a dealer “demo” or as a Chrysler...
  • Page 9 • it’s operated and maintained in the manner described THAN THE UNITED STATES. in your Owner’s Manual. This policy does not apply to a FIAT 500 that has received authorization for export from Chrysler. Dealers may not give authorization for export. You should con- sult an authorized dealer to determine FIAT 500’s war-...

  • Page 10: Corrosion Warranty

    Warranty begins under 2.1(E). You are covered if you are a purchaser for use of the This warranty has two time-and-mileage limits: FIAT 500. • For sheet metal panels, the limit is 36 months, with no B. What’s Covered mileage limit.

  • Page 11: Restraint System Limited Warranty (Fiat 500 Sold And Registered In The State Of Kansas Only)

    2.3 Restraint System Limited Warranty (FIAT 500 sold and registered in the State of Kansas only) For a FIAT 500 sold and registered in the State of Kansas, seatbelts and related seatbelt components are warranted against defects in workmanship and materials for 10 years, regardless of mileage.

  • Page 12: What's Not Covered

    But your warranties don’t cover any part that was not on your FIAT 500 when it left the manufacturing plant or • using any refrigerant that Chrysler has not approved. is not certified for use on your vehicle. Nor do they cover...

  • Page 13: Environmental Factors Not Covered

    • attaching any device that disconnects the odometer Your warranties do not cover conditions resulting from anything impacting the FIAT 500. This includes will also void your warranties. cracks and chips in glass, scratches and chips in painted...

  • Page 14: Maintenance Costs Not Covered

    Covered include: Your warranties don’t cover the following: • lubrication; • corrosion caused by accident, damage, abuse, or FIAT • engine tune-ups; 500 alteration; • replacing filters, coolant, spark plugs, bulbs, or fuses • surface corrosion caused by such things as industrial (unless those costs result from a covered repair);...

  • Page 15: Other Exclusions

    • use of used parts, even if they were originally sup- • corrosion of special bodies, body conversions, or plied by Chrysler (however, authorized Chrysler / equipment that was not on your FIAT 500 when it left MOPAR remanufactured parts are covered); the manufacturing plant or was not supplied by •...

  • Page 16: Total Loss, Salvage, Junk, Or Scrap Vehicles Not Covered

    A FIAT 500 has no warranty coverage of any kind if: the vehicle is not properly maintained, or if the vehicle is • the FIAT 500 is declared to be a total loss by an abused or neglected, and the abuse or neglect interferes insurance company;...

  • Page 17: Other Terms Of Your Warranties

    LLC ( Chrysler ) may offer exchange service on some • speedometers; and vehicle parts. This service is intended to reduce the amount of time your FIAT 500 is not available for your • powertrain control modules. use because of repairs. Parts used in exchange service...

  • Page 18: Pre-Delivery Service

    4.2 Pre-Delivery Service 4.3 Production Changes A defect in or damage to the mechanical, electrical, Changes may be made in FIAT 500 vehicles sold by sheet-metal, paint, trim, and other components of your Chrysler and its dealers at any time without incurring...

  • Page 19: Emission Warranties Required By Law

    EMISSION WARRANTIES REQUIRED BY LAW • exhaust gas recirculation valve and control system; 5. Emission Warranties Required • exhaust pipes (between exhaust manifold and cata- By Law lyst); • fuel cap and tank assembly, pump, and fuel lines; 5.1 Federal Emission Warranty •...

  • Page 20: Emission Performance Warranty

    5.1. It lasts for 2 years or 24,000 miles on the odometer, • vacuum, temperature, altitude, speed, time-sensitive whichever occurs first. If your FIAT 500 has one of the valves, sensors, and switches used in these compo- following parts, catalytic converter and powertrain con- nents and systems.
  • Page 21 • you face a real penalty — for example, a fine or the loss of the use of your FIAT 500 — because the vehicle has failed the test. Section 6.4 explains how to get service under this...

  • Page 22: How To Get Warranty Service

    FIAT 500 to your Selling Dealer. They know you United States: and your FIAT 500 best, and are most concerned that you • You should take your FIAT 500 to an authorized FIAT get prompt and high quality service. If you move within repair facility.
  • Page 23 Chrysler in order to continue your warranty coverage. You may also be • When your FIAT 500 returns to the United States, required to obtain documentation from Chrysler in order contact the FIAT Customer Assistance Center (section to register your FIAT 500 in your new country.

  • Page 24: How To Get Roadside Assistance Service - U.s. Or Canada Only

    You are covered by the Roadside Assistance services if ranty, dial toll-free 1-888-242-6342. Provide your name, you are a purchaser for use of the FIAT 500. The vehicle identification number, license plate number, and Roadside Assistance services lasts for 4 years, regardless...
  • Page 25 FIAT on your way, help is just a phone call away at 1-888- 500’s TIREFIT KIT to seal small punctures up to 1/4 in 242-6342. This service is limited to providing access to the tire tread or your vehicle’s temporary spare tire (if...

  • Page 26: Emergency Warranty Repairs

    5.2: paid, based on the usual and customary charges for that • Take it to an authorized FIAT repair facility as soon as service in the area where they were provided. Chrysler possible.
  • Page 27 B. Further Steps You Can Take, and How to Manager, Certification and Compliance Get More Information Division Warranty Claims If you think your authorized FIAT repair facility has Environmental Protection Agency wrongly denied you emission-warranty coverage, follow 1200 Pennsylvania Avenue, NW the steps described in 7.1.

  • Page 28: How To Deal With Warranty Problems

    HOW TO DEAL WITH WARRANTY PROBLEMS 7. How to Deal with Warranty Step 2: If your dealership or authorized FIAT repair facility still Problems can’t resolve the problem, contact the FIAT Customer Assistance Center. You’ll find the address in section 7.2.
  • Page 29 2) Vehicle identification number of CAP is administered by an independent dispute settle- your FIAT 500, 3) A brief description of your unresolved ment organization and may be contacted in writing at the concern, 4) The identity of your servicing authorized...
  • Page 30 HOW TO DEAL WITH WARRANTY PROBLEMS FIAT repair facility /selling dealer, 5) The date(s) of will ask you to sign a form that contains that settle- repair(s) and mileage at the time, 6) Current mileage, and ment. Your case will then be closed. There is no...
  • Page 31 Whether or not you decide to submit difficulty. Send your written notice to the FIAT Customer your dispute to the Process, you are free to pursue Assistance Center at the address in 7.2.

  • Page 32: Helpful Addresses And Telephone Numbers

    Numbers Customer Service Here are the addresses and telephone numbers of the Chrysler Centre FIAT Customer Assistance Center that can help you P.O. Box 1621 wherever you happen to be. Contact the one that covers Windsor, Ontario N9A-4H6 your area: Phone: (800) 465-2001 •...
  • Page 33 HOW TO DEAL WITH WARRANTY PROBLEMS • In Puerto Rico and U.S. Virgin Islands: Customer Service Chrysler Group International Services LLC Box 191857 San Juan, Puerto Rico 00919-1857 Phone: (787) 782-5757 Fax: (787) 782-3345...

  • Page 34: Optional Service Contract

    OPTIONAL SERVICE CONTRACT 8. Optional Service Contract Chrysler Group LLC service contracts are the ONLY vehicle extended protection plans authorized, endorsed Chrysler Group LLC’s optional service contracts offer and backed by Chrysler Group LLC to provide addi- valuable protection against repair costs when these tional protection beyond your vehicle’s warranty.

  • Page 35: Maintenance

    FIAT 500 vehicle. Follow the instructions receipts or other documentation of work you’ve had contained in the General and Scheduled Maintenance done on your FIAT 500 in your Maintenance Log. Service guidelines in your Owner’s Manual. Regular, scheduled maintenance is essential to trouble- free op- eration.

  • Page 36: Where To Go For Maintenance Program Service

    Chrysler recommends that you return to the dealer from Chrysler/MOPAR parts to maintain your vehicle. whom you bought your FIAT 500 for all maintenance service both during and after the warranty periods. Although you can get warranty service from any dealer...
  • Page 37 Second Owner’s Name Original Owner’s Name Street Address Street Address City and State Zip Code City and State Zip Code Date of Second Purchase Mileage at Purchase Vehicle Identifi cation Number Third Owner’s Name Street Address Warranty Start Date (In-Service Date) Mileage at Delivery Zip Code City and State...
  • Page 38 Chrysler Group LLC 13GENFF-026-AA First Edition Printed in U.S.A.

This manual is also suitable for:

2013 500

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