Troubleshooting - Samsung SMARTCAM SNH-E6440BN User Manual

Network Troubleshooting Guide
SNH-E6440BN
P C
ROBLEM ASE
1. "Relay Mode" on your phone.
2. No Sound.
3. The mobile Viewer closed automatically after 3 minutes.
Reason
The connection between the camera and your phone is not stable.
Solution
Case 1
In case you use 2 more routers. (Cascade connection)
Internet
1 st Router
01
2 nd Router
How to check
1.
Visit to http://www.pcwintech.com/shanes-toolbox
2.
Download "Detect Multiple Routers" program.
3.
Unzip it.
4.
Click "detect_routers" to run it.
5.
Click "Check now" and you can see the
number of Routers Detected.
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