Technical Support; Installing A Disk Drive; Troubleshooting - NETGEAR ReadyNAS Duo Installation Manual

"nas-" plus the last 6 digits of its unique MAC address—which is the same name as the
Host Name. The MAC address of your ReadyNAS Duo is printed on the label on the
bottom of the unit.
2. From your computer, select a file and either drag it to one of the folders on the
ReadyNAS Duo drive or right-click (Windows) or control-click (Macintosh), choose
Copy from the context menu, and Paste the file into one of the folders.

Installing a Disk Drive

If you purchased a ReadyNAS Duo with only one installed drive, and you want to add a
second drive, carefully follow these instructions. The ReadyNAS Duo is "hot-swappable"
which means that you can insert a new disk drive without turning the unit off. The
ReadyNAS Duo automatically detects the new drive and builds it as a "mirror drive."
Warning: Install only NETGEAR-approved hardware in your ReadyNAS. Failure to
comply will void your warranty. A list of approved hardware is in the ReadyNAS Duo User
Manual. A link to the on-line User Guide is on your Resource CD.
To install a second drive:
1. Remove the disk tray from the unit.
a. Swing open the front cover.
b. Press to release the latch.
c. Pull out the tray.
2. Insert a hard drive into the tray (A). Position
the drive with the bottom facing out from the
tray, and the connectors facing away.
Use the four screws provided with the unit to secure the drive to the tray.
3. With the latch in the open position, slide the disk tray into the ReadyNAS Duo
completely, securing the latch and closing the door.
Note: If you want to prevent easy removal of the disk from the drive bay, set the lock
(B): to the right is unlocked; to the left is locked.
Note: If you are operating the unit with one drive only, NETGEAR recommends that
you place it in the bay to the left.
A
To access the ReadyNAS Duo after installing a drive:
1. Open the RAIDar software utility. On the RAIDar screen, the Status LED for Drive 2
will remain blue until the drive is ready.You can continue to use the Duo during this
time.
2. Click Browse to access the share folders, or click Setup to access the ReadyNAS Duo
Home screen.
Note: It will take approximately 2 hours (or longer, depending on drive capacity) for the
drive to become fully redundant. See the ReadyNAS Duo User Guide to configure the
device. An on-line link to the User Manual is on the Resource CD.
The Drive 2 green LED on the front of the ReadyNAS Duo also will blink continuously
until the mirror drive build process is complete.
Warning: The ReadyNAS Duo formats hard drives differently than a computer does. Do not
swap hard drives between a ReadyNAS and a computer or your data will be lost.

Troubleshooting

• Check the status lights to verify correct operation. When powered on, the ReadyNAS
Duo blue power button light will be on. Green status lights labeled 1 and 2 indicate
which hard drive is installed and detected.
• Turning off Your ReadyNAS Duo Correctly. To turn off your ReadyNAS, press the
power button until the blue light blinks (about 5 seconds).
• Website Security Certificate Issue. If you access the ReadyNAS Duo from your
browser, you may see the "Security Certificate" screen. Select Continue to this website
to access the ReadyNAS Duo Home screen.

Technical Support

Thank you for selecting NETGEAR products. After installing your device, locate the serial
number on the label of your product and use it to register your product at http://
www.NETGEAR.com/register. Registration is required before you can use our telephone
support service. Registration via our website is strongly recommended.
Go to http://kbserver.netgear.com for product updates and Web support. For Warranty and
Regional Customer Support information, see the Resource CD that came with your product.
B
An approved hard disk hardware list is available from the NETGEAR Support site.
Hard Drive Disclaimer
Adding or using your own hard drive(s) is an option with this NETGEAR product. Please refer to the
NETGEAR ReadyNAS hard drive compatibility list for qualified drives when selecting and installing
your own hard drive(s). This NETGEAR product is not data redundant with a single disk drive. By
using this NETGEAR product, you understand and agree that (i) NETGEAR does not warrant any disk
drive not provided or installed by NETGEAR; and (ii) NETGEAR is not responsible and you hereby
release NETGEAR from any liability under any circumstances whatsoever for any damage to, loss of
data or loss of contents of any hard drive use with this NETGEAR product, regardless of whether such
hard drive is provided by NETGEAR or qualified to be compatible with this product. In no event will
NETGEAR's liability with respect to a failed disk drive or failed product exceed the cost of a
replacement disk drive or replacement product, as applicable. In certain circumstances data loss may be
permanent and unrecoverable and therefore you are highly encouraged to separately maintain a backup
copy of any data that you store on the hard drive(s) used with this NETGEAR product.
This symbol was placed in accordance with the European Union Directive 2002/96 on the
Waste Electrical and Electronic Equipment (the WEEE Directive). If disposed of within the
European Union, this product should be treated and recycled in accordance with the laws of
your jurisdiction implementing the WEEE Directive.
© 2008, 2009 by NETGEAR, Inc. All rights reserved. NETGEAR and the NETGEAR logo are
registered trademarks of NETGEAR, Inc. in the United States and/or other countries. Other brand and
product names are trademarks or registered trademarks of their respective holders. Information is
subject to change without notice.
February 2009