Troubleshooting - ION Air Pro Quick Start Manual

2.1 Charging up Your Camera
Charge your camera with either the USB cable or AC/DC adapter. The red LED lights up
to indicate the camera is charging and turns off as soon as the camera has been fully
charged. It takes about 3 hours to fully charge the camera.
2.2 Inserting a Memory Card
Insert a MicroSD card (not included) before using your camera. Assure that the camera
power is turned OFF before inserting the card to the slot.
Notes
1. There is only one correct direction to insert the MicroSD card into the slot. Do not force
the card into the card slot as it may damage both the camera and the MicroSD card.
2. A new MicroSD card should be formatted before using. For more information, please
see section 3.1 and 3.2
2.3 Set up Date and Time
Connect your camera to a computer and run the ion software from the MicroSD card
folder. You can set date and time on the camera through the settings page. Please see
section 3.1 to open ion software
2.4 Recording Video
Before starting recording, select the video resolution by switching the Video Resolution
Switch
There are two methods available for starting the video record function. When starting a
video recording, a short vibration indicates recording started. The LED indicator
illuminates RED throughout the recording.
1. Whether the camera power is ON or OFF, simply slide the Recording Slide Switch
from STOP to REC to start recording.
2. When your camera is OFF and the Recording Slide Switch
press and hold the Power button to turn the camera ON and it will start recording.
Move the Recording Slide Switch from REC to STOP to stop recording. The
camera will vibrate and the LED indicator will illuminate GREEN to indicate the recording
has stopped. The camera will then enter Standby mode.
An additional option is to hold the Power button to stop the recording and turn the
camera off. The camera will vibrate two seconds and the Green LED light will turn off.
Notes
1. An additional WQVGA (432x240) video file will be created simultaneously with the
recording of an HD/FHD video file. The smaller WQVGA file size allows for more efficient
uploading of content to social media sites and email.
2. Changing video resolution is disabled during video recording.
3. There will be around 1-2 seconds delay before the camera starts recording.
4. The various video resolution options for HD and FHD can be changed under the
"Settings" selection in the ion software.
2.5 Taking Photos
1. Turn on the camera by pressing the Power button.
2. After the camera power has been turned on, press the Power
photo. A short vibration and a flash of Green LED indicate the action was successful.
Notes
1.The Still Photo function is disabled during video recording.
2 Change photo resolutions and shot mode (Single Shot, Burst Mode and Time Lapse)
through the "Settings" section on the ion software.
2.6 CamLOCK Mount System
ion's versatile CamLOCK Mount System allows you to attach the AIR PRO camera to any
type of helmet (bike, motorcycle, ski, skydive etc.), pole, board (surf, skate, ski etc) and
handlebar (bike and motorcycle).
Please refer to the specific mounting guides for instructions on how to install your mounts
with your camera for particular activities.
3. Connecting Your Camera
3.1 Connecting Your Camera to a PC
To open the ion software,
1. Inserted a MicroSD card into your camera and make sure there is at least 2MB free
space.
2. Connect your camera to a PC via the USB cable included.
3. Press the Power button to turn the camera
4. Open the MicroSD folder and you will find the file "ion.exe".
5. Double click the file to open
Once you open the software you can:
1. Browse the files saved in the camera
2. Change the camera setting
3. Link to the ion website and cloud service
4. Check the firmware update
is at REC location,
Notes
1. If you cannot find ion.exe at your MicroSD folder, you can unplug the cable from PC
and turn the camera on and off once and connect the PC again.
2. If you are a Mac user, visit the ion website (www.iontheaction.com) to download the
software in Mac version.
3.2 Connecting Your Camera to a TV/HDTV
You can connect your camera to a TV or HDTV via the Composite RGB (included) or an
HDMI cable (not included). Once you are connected you can:
1. Take photos or videos by using your TV as a viewfinder
2. Playback any photo or video files saved in the camera
3. Delete any files saved in the camera
4. Format the MicroSD Card
3.3 Sign up for Free ion Cloud Storage
You can sign up 8GB of free Cloud storage for storing and sharing of video and photo
content. Enter www.iontheaction.co.uk/ioncloud to sign up.
button to take a

4. Troubleshooting

Problems Causes
1. LED flashes and
camera turns off
Battery is depleted
2. Cannot turn on the iON
camera
Red LED flashes during
Low battery
recording
Cannot take photos or
video (Green LED Memory full
flashes)
1. MicroSD card is not
Cannot take photos or inserted
video (Green and Red
LED flashes alternatively) 2. MicroSD card has not
been formatted properly.
Cannot find removable
disk after connecting the Connection failure.
.
camera to the computer
5. Specification
Sensor 5 Mega pixel CMOS sensor
Lens 170º ultra wide angle field of view
0.5m - ∞
Focus range
1080p: 1920x1080 pixels (16:9), 30 fps
960P*: 1280x960 pixels (4:3), 30 fps
720p: 1280x720 pixels (16:9), 60 fps
Video
720p *: 1280x720 pixels (16:9), 30 fps
Format: H.264 compression, saved as MPEG4 (.mp4) file
Dual Video files for easy sharing
Resolution: 5 Mega Pixel in JPEG format
Photo
Capture Modes: Single, Burst-shot*, Time lapse*
Built-in high quality microphone
Audio
AAC Compression, Automatic Gain Control
MicroSD/MicroSDHC with minimum Class 4 up to 32GB
(not included)
Storage
Average Recording Times: about 4 hours (using 32GB
mSD card in 1080p30/720p60)
USB2.0 (for data connection and battery charging)
Connection HDMI
AV / Composite
Build-in 1200 mAH Rechargeable Li-ion Battery
Power
Battery Life: Approx. 2.5 hrs / 1 hr (w/ WiFi)
High quality Aluminum barrel and rubberized finishing
Housing
Depth up to 30 feet / 10 meters
Dimension 40 x 40 x 107 mm
Weight 4.3oz(123g)
* Settings can be changed through ion software
Questions?
Need Some Help? If you still have questions,
visit our website:
This manual should help
www.iontheaction.co.uk
you understand your new
product.
Solutions
Recharge the camera
Recharge the camera
Replace with a memory card
with space available for
contents
1. Insert a SD card
2. Format the MicroSD card
at PC
1. Make sure all cable
connections are secured and
restart the computer if
necessary.
2. Try a different USB port.
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