Polycom VVX500 End User Manual page 26

If you press while recording, only the called parties are recorded.
Tones and indications, such as dialing of digits or ringing from another party's phone, that occur before a call connects
are not recorded. Local tones and indications, such as DTMF tones when dialing, are not recorded. However, tones
from another party's phone may be recorded.
You control recording by tapping Start, Pause, Resume and Stop. All active calls that occur on your phone between
the time you tap Start and Stop are recorded, alternating in the same .wav file.
If you record, or attempt to record, a call, the following messages may appear on your screen.
If there is insufficient free space on the USB flash drive when you tap Start, recording doesn't start and the
message USB device is full/Recording cancelled displays.
If the USB flash drive becomes full during recording, recording stops and the message USB device is
full/Recording stopped displays.
If you remove the USB drive during recording, recording stops and the message USB device removed
unsafely/Recording cancelled displays.
If you attach an unsupported USB flash drive, the message Unsupported USB device attached displays, along
with information about the unsupported product.
To record a call:
1. From Lines, Calls, or Active Call view, tap Record
2. To start recording, tap Start
The recording icon scrolls in the status bar while the phone records. The message Recording in Progress also scrolls in
the status bar. While you record, you can stop or pause the recording.
Page | 26