HUAWEI W1 Smartphone FAQs
2.4.3 My phone has connected to a WLAN but cannot open web
pages. Why?
Possible causes are as follows:
The Wi-Fi hotspot is not connected to the Internet.
The digital subscriber line (DSL) connection failed.
A domain name system (DNS) problem occurred.
The websites that the Wi-Fi hotspot can access are restricted.
Your phone is faulty.
2.4.4 I have turn on WLAN on my phone, but it cannot detect
signals from Wi-Fi hotspots like other devices. What can I do?
Check that the Wi-Fi hotspot's service set identifier (SSID) is not hidden.
Turn on your phone's Wi-Fi again.
Restart your phone.
2.4.5 How do I know whether my phone is using its data
connection or a Wi-Fi connection to access the Internet?
Once connected to a Wi-Fi network, your phone preferentially uses the Wi-Fi network to access the
Internet. The Wi-Fi icon in the notification bar indicates that your phone is using Wi-Fi to access the
Internet.
2.4.6 I cannot connect to a Wi-Fi hotspot. Why?
Possible causes are as follows:
The password you entered is incorrect. Note: The password is case-sensitive.
The Wi-Fi reception is poor.
2.4.7 My phone's Wi-Fi connection automatically disconnects
after the screen times out. What can I do?
By default, if no data is being transmitted when the screen locks, your phone's Wi-Fi connection will
automatically disconnect. If you do not want your Wi-Fi connection to be disconnected, tap Settings >
WLAN > advanced, and select the Keep WLAN on when the screen times out check box.
Issue 01 (2013-2-4)
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd..
2 1BCommon settings
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