Huawei W1 Faq
  1. Manuals
  2. Brands
  3. Huawei Manuals
  4. Cell Phone
  5. Ascend W1
  6. Faq
Huawei W1 Faq

Huawei W1 Faq

Hide thumbs Also See for W1:
Table of Contents

Advertisement

Quick Links

Download this manual See also: User Manual
HUAWEI W1 Smartphone FAQs
HUAWEI W1 Smartphone FAQs
Issu
e
01
Date
2013-2-4
Huawei Device

Advertisement

Table of Contents
loading

Related Manuals for Huawei W1

Summary of Contents for Huawei W1

  • Page 1 HUAWEI W1 Smartphone FAQs HUAWEI W1 Smartphone FAQs Issu Date 2013-2-4 Huawei Device...

  • Page 2: Table Of Contents

    1 Basic Functions ........................1 1.1 Your phone at a glance ............................. 1 1.2 In what colors is the W1 available? ........................2 1.3 How can I install the SIM card, microSD card, and battery? ................2 1.4 Start screen ............................... 3 1.4.1 What's on the Start screen? ........................
  • Page 3 2.4.3 My phone has connected to a WLAN but cannot open web pages. Why? ..........16 2.4.4 I have turn on WLAN on my phone, but it cannot detect signals from Wi-Fi hotspots like other devices. What can I do? ..........................16 Issue 01 (2013-2-4) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..
  • Page 4 ....................................24 3.3 How do I install and uninstall applications? ....................24 3.4 Backup and recovery ............................24 3.4.1 How can I enable the backup function? ....................24 Issue 01 (2013-2-4) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..
  • Page 5 6.13 How can I restore my phone to its factory settings? ..................38 6.14 I turned on Set automatically in Settings, but my phone does not synchronize time and date from the network. Why? ..............................39 Issue 01 (2013-2-4) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..
  • Page 6 7.2 Can I use my phone for recording? ........................ 44 7.3 Can I edit Word, Excel, PPT, and PDF files? ....................44 7.4 Can I save attachments from multimedia messages? ..................44 Issue 01 (2013-2-4) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 7: Basic Functions

    HUAWEI W1 Smartphone FAQs 1 0BBasic Functions Basic Functions 1.1 Your phone at a glance Issue 01 (2013-2-4) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 8: In What Colors Is The W1 Available

    For example, to call a number, simply tell the phone which digits to dial. Search button to open Bing search. 1.2 In what colors is the W1 available? The W1 is available in blue, black, white, and red. 1.3 How can I install the SIM card, microSD card, and battery? Issue 01 (2013-2-4) Huawei Proprietary and Confidential Copyright ©...

  • Page 9: Start Screen

    Main display area: displays application icons and their updates. • Tap a tile to open the application. • Tap and hold a tile to resize or delete it. Issue 01 (2013-2-4) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 10: How Can I Pin A Tile

    1.4.4 Some tiles can be resized to as wide as the screen, but some others can be only half of that at most. Why? The application does not support. Issue 01 (2013-2-4) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 11: Microsoft Account

    1.6.5 Can I set any song as the ringtone? Can I set a ringtone for a contact group? Only songs saved in your phone memory can be set as the ringtone. You cannot set a ringtone for a contact group. Issue 01 (2013-2-4) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 12: How Many Contacts Can I Save To My Phone

    1.7.4 How do I set the message ringtone and vibration? In the application list, tap Settings > ringtones+sounds. Follow the onscreen instructions to set the message ringtone and vibration. Issue 01 (2013-2-4) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 13: How Many English And Chinese Characters Can Be Contained In A Long Text Message

    Solution: Top up your account and try again. Your phone's available storage is insufficient.  Solution: Delete some files from your phone to free up at least 300 KB memory. Issue 01 (2013-2-4) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 14: Is There Any Restriction On The Size, Format, Or Resolution Of The File To Be Attached To A Multimedia Message

    To exit music, pause the song playback, and tap the back button. 1.9.4 How can I delete songs from music? Tap Music+Videos > music > songs, tap and hold a song, and tap delete. Issue 01 (2013-2-4) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 15: Camera

    1.10.7 Can I take a photo with a tap on the screen? Yes, to do so, tap Settings > applications > photos+camera, and select the Tap screen to take pictures and videos check box. Issue 01 (2013-2-4) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 16: Streaming Media

    Your phone is not in the Bluetooth screen.  To solve this problem, in the application list, tap Settings > Bluetooth, switch Bluetooth to On, and do not exit the screen. Issue 01 (2013-2-4) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 17: What Is Bluetooth's Working Range

    1.12.6 What is my phone's Bluetooth name? Connect your phone to a computer. You can then view and change your phone's Bluetooth name on the computer. Issue 01 (2013-2-4) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 18: Email

    This may because that your phone memory is full. Delete some photos, songs, or videos or install some applications to free up some space, and then try again. Issue 01 (2013-2-4) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 19: Gps Navigation

    1.16.2 How can I enable GPS? Tap settings > location, and switch GPS to On. 1.17 Basic function summary HUAWEI W1 Smartphone FAQs.x Issue 01 (2013-2-4) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 20: Common Settings

    2.2 How can I configure network parameters? Insert a SIM card into your phone. The phone automatically configures APN settings. To create an APN, tap Settings > cellular > add internet apn. Issue 01 (2013-2-4) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 21: How Can I Turn On And Off Data Connection

    2. Tap a Wi-Fi hotspot, enter the password if prompted, and tap done. You can then access the Internet using your phone. 2.4.2 What Wi-Fi protocols does my phone support? Your phone supports 802.11b/g/n. Issue 01 (2013-2-4) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 22: My Phone Has Connected To A Wlan But Cannot Open Web Pages. Why

    If you do not want your Wi-Fi connection to be disconnected, tap Settings > WLAN > advanced, and select the Keep WLAN on when the screen times out check box. Issue 01 (2013-2-4) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 23: Can I Use My Phone As A Mobile Wi-Fi Hotspot And Access The Internet From Another Device Using My Phone's Data Connection

    In the application list, tap Settings > ringtones+sounds, tap Ringtone or New text or IM, and select a tone. To set a custom song as the ringtone or message tone, tap get more. Issue 01 (2013-2-4) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 24: Language And Keyboard

    2.8.3 Can I change the font and font size? The font cannot be changed. To change the font size, tap Settings > ease of access, and drag the slider under Text size. Issue 01 (2013-2-4) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 25: What If My Phone Does Not Support The Language Of A Selected Input Method

    2.9 Internet access 2.9.1 How do I clear my browser's cache and web history? Launch the browser, and drag up. On the displayed screen, tap settings > delete history. Issue 01 (2013-2-4) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 26: How Do I Add A Web Page As My Favorite

    2.9.5 How can I save an image from a web page? Tap and hold the image, and choose save picture from the displayed option menu. Issue 01 (2013-2-4) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 27: I Fail To Watch Online Videos Using Ie And My Phone Displays A Message That The Adobe Flash Player Plug-In Is Required. Why

    2.13.1 How can I set a screen lock? 1. In the application list, tap Settings > lock screen. 2. Switch Password to On. 3. Follow the onscreen instructions to set the password. Issue 01 (2013-2-4) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 28: I Forgot The Screen Lock Password. What Can I Do

    To add an alarm, in the application list, tap Alarms > add, follow the onscreen instructions to enter the alarm information, and tap save. To remove an alarm, in the alarm list, switch the alarm to Off. Issue 01 (2013-2-4) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 29: Can I Use My Phone As A Modem To Provide Internet Access For Computers

    2.17 My phone automatically powers off because its battery power is too low. After I connect it to a power adapter, it automatically powers on. Why? Your phone does not support power-off charging. Issue 01 (2013-2-4) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 30: Applications

    In the application list, tap Settings > backup, choose the data you want to back up, and turn on the corresponding switches. 3.4.2 What data can be backed up on my phone? Messages, photos, application list, and phone settings. Issue 01 (2013-2-4) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 31: How Can I Reduce My Data Traffic When Backing Up Data Using My Phone's Data Connection

    Tap and hold the back button to display the list of running applications.  To close an application, tap it to open it, and tap the back button until you exit the application.  Issue 01 (2013-2-4) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 32: Hardware

    4.2 After I open Bing search, voice search is unavailable. What can I do? In the application list, tap Settings > speech, and select the Enable Speech Recognition Service check box. Issue 01 (2013-2-4) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 33: What Functions Does The Front Camera Support

    The microSD card may be damaged or formats of files in the microSD card may be invalid. To solve the problem, find out corrupted files and delete them, or format your microSD card. Issue 01 (2013-2-4) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 34: What Does The Status Indicator Tell

    Yes, but it is recommended that you use the included power adapter, because non-standard power adapters may generate excessive current that shortens your battery's life span or lower current that prolongs the charging time. Issue 01 (2013-2-4) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 35: Can I Use Other Batteries Other Than The Included One

    Yes. To do so, in the application list, tap Settings > applications > photos+camera, and select the Press and hold camera button to wake up the phone check box. Issue 01 (2013-2-4) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 36: I Selected The Press And Hold Camera Button To Wake Up The Phone Option And Camera Is Accidentally Launched Sometimes. What Can I Do

    What can I do? In the application list, tap Settings > applications > photos+camera, and select the Prevent accidental camera launch when phone is locked check box. Issue 01 (2013-2-4) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 37: Phone Features

    Microsoft account is the new name for what used to be called "Windows Live ID." It is the combination of an email address and password used to log in to: Xbox  Outlook.com or Hotmail  Windows 8  Messenger  SkyDrive   Issue 01 (2013-2-4) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..
  • Page 38 When you access certain applications, such as Windows Store, your phone will prompt you to create a Microsoft account. Follow the onscreen instructions to create a Microsoft account. Issue 01 (2013-2-4) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 39: Others

    You cannot view the file list on your phone, but some applications, such as music, on your phone automatically scans for supported content, so that you can view this content in corresponding applications. Issue 01 (2013-2-4) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 40: What Can I Do During A Call

    For computers running other OSs, install MediaPlayer 11. 6.8 How do I save battery power? Enable power saver.  Tap Settings > battery saver, and switch Battery Saver to On. Issue 01 (2013-2-4) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..
  • Page 41 Tap Settings > ringtones + sounds, and follow the onscreen instructions to disable unwanted sounds, such as the key press sound. To conserve battery power, use a headset to make calls or listen to music. Issue 01 (2013-2-4) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..
  • Page 42 Turn off WLAN.  Tap Settings > WLAN, and switch WLAN networking to Off. Turn off location services.  Tap Settings > location, and switch Location services to Off. Issue 01 (2013-2-4) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 43: I Turn On Battery Saver But It Does Not Take Effect. Why

    Tap Settings > backup > photos, and check if Photos is set to Upload (may use data plan). If yes, photos you take will be uploaded to SkyDrive no matter you are accessing the Internet using Wi-Fi or data connection. Issue 01 (2013-2-4) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 44: How Can I Reduce My Data Traffic

    2. Quickly press and hold the volume down button until an exclamation mark appears on the screen, which indicates that the restoration is about to begin. 3. Press the volume up, volume down, power, and volume down buttons in sequence. Issue 01 (2013-2-4) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 45: I Turned On Set Automatically In Settings, But My Phone Does Not Synchronize Time And Date From The Network. Why

    In the application list, tap Settings > brightness, and switch Automatically adjust to On. Your phone then automatically adjusts its screen brightness according to the ambient light. Issue 01 (2013-2-4) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 46: Does My Phone Support The Key Backlight Power Saver

    6.18 How can I turn on airplane mode? In the application list, tap Settings > airplane mode, and switch Status to On. When airplane mode is on, your wireless connection will be disabled. Issue 01 (2013-2-4) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 47: What Is My Phone's Cpu Frequency

    6.23 Does my phone support screen calibration? 6.24 Can I take a screenshot? If yes, how? Yes. When your phone powered on, press the power button and tap the start button simultaneously. Issue 01 (2013-2-4) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 48: Can I Scan A 2-Dimensional Barcode With My Phone

    Will setting my phone to automatically set the date and time generate data traffic? No, the date and time will not return to their default values. Issue 01 (2013-2-4) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..
  • Page 49 If your phone fails to obtain the date and time from your service provider's network when it powers on and registers with the network, it will synchronize the date and time and generates minor data traffic. Issue 01 (2013-2-4) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

  • Page 50: Additional Questions

    You can edit PPT files, but not create new ones. To play a PPT file, open it, and tap edit > slide show. PDF files are not supported. 7.4 Can I save attachments from multimedia messages? Issue 01 (2013-2-4) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd..

Table of Contents