Troubleshooting; Before Inquiry; Q1 A Button Or Indicator Is Turned Off Or Flashing; Q2 There Is A Problem With The Audio Quality - Yamaha YVC-1000 User Manual

Before inquiry

Referring to this manual, check whether the detected problem can be resolved. If the problem recurs, please contact
the retailer or dealer who you purchased the product from.

Q1 A button or indicator is turned off or flashing

Symptom
The power button ( ) is
turned off.
The power button ( ) is
flashing red.
The power button ( ) is lit
up orange.
The Bluetooth ( ) button is
not lit.

Q2 There is a problem with the audio quality

Symptom
No incoming sounds are output
from the speaker.
No sounds are output on the
other side.
An echo is heard.
31

Troubleshooting

Cause
• The power cable has been unplugged.
• The power cable is not plugged in
securely.
The product is damaged.
The product firmware is damaged.
(The power button is flashing orange
during a firmware update.)
The Bluetooth function is disabled.
Cause
The speaker volume is set to the
minimum.
When only the external speakers are
enabled, they are not connected.
Microphone muting is enabled on the
other side.
The microphone sensitivity on the other
side is set to the minimum.
Microphone muting is enabled.
The microphone sensitivity is set to the
minimum.
The speaker volume on the other side is
set to the minimum.
There is a problem with the device
configuration or operating environment on
the other side.
Action
Securely connect the power cable to an
outlet or the Control Unit. (→ page 10)
Request to repair the product.
Request to repair the product.
Enable the Bluetooth function.
(→ page 30)
Action
Turn up the speaker volume.
(→ page 29)
Correctly connect the external speakers.
(→ page 24)
Disable microphone muting on the other
side.
Increase the microphone sensitivity on the
other side.
Disable microphone muting.
(→ page 29)
Increase the microphone sensitivity.
(→ page 15, 18, 22)
Turn up the speaker volume on the other
side.
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