Kenwood KDC-8021 Instruction Manual page 46

Troubleshooting Guide
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A CD ejects as soon as it is loaded.62
The CD is upside-down.
Load the CD with the labeled side up.
The CD is quite dirty.63
Clean the CD, referring to the section on <CD cleaning> (page 8).
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The disc won't insert.65
There's already another disc inserted.
Press the [0] button and remove the disc.
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Direct Track Search and Direct Album Search can't be
Another function is ON.
Turn Random Play or other functions OFF.
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Track Search can't be done.66-2
For the albums first or last song.
For each album, Track Search can't be done in the backward
direction for the first song or in the forward direction for the last
song.
MP3/WMA source
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Cannot play an
Not conforming to ISO 9660 Level 1/2, Joliet, and Romeo.
Use a medium conforming to ISO 9660 Level 1/2, Joliet, and
Romeo.
The MP3/WMA has no or invalid track name
Add the ".MP3/.WMA" extension to the MP3/WMA track name.
The media is scratched or
Clean the media, referring to the section on <CD cleaning> (page
done.66-1
8).
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Noise or no sound generated when an MP3/WMA is
The track has the MP3/WMA track name extension while it is not an
MP3/WMA.
Do not use the ".MP3/.WMA" extension in non-MP3/WMA.
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Takes time before the unit starts playing
The medium contains many albums, tracks, and hierarchical levels.
The unit checks all tracks on the loaded medium first. If the
medium has many tracks recorded, it may take a long time for the
unit before it starts playing MP3/WMA.
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Fails to play MP3/WMA in the intended
The MP3/WMA tracks were not written by the CD writer in the order
in which you wanted them to be played.
Depending on the CD writer, you may be able to set the order in
which MP3/WMA tracks are to be played by writing them onto a
medium with their track names beginning with play sequence
numbers such as "01" to "99".
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The sound skips when an MP3/WMA is being
The media is scratched or dirty.
Clean the media, referring to the section on <CD cleaning> (page
8).
The recording condition is
Record the media again or use another media.
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Can't display the ID3 tag information
Record is not made in conformity with the ID 3 tag version1.x.
Record in conformity with the ID 3 tag version1.x.
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MP3/WMA.67
extension.68
dirty.69
MP3/WMA.71
order.72
played.73-1
bad.73-2
correctly.75
played.70