Appendix E: FAQs
This appendix contains FAQs about SonicWALL SSL VPN.
This appendix contains the following sections:
"Hardware FAQ" on page 316
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What are the hardware specs for the SSL-VPN 200/2000/4000, SRA 1200 and SRA 4200?
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Do the SSL-VPN appliances have hardware-based SSL acceleration onboard?
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What are the main differences between the discontinued SonicWALL SSL-RX Accelerator from that of the
SSL-VPN 200, 2000 and 4000 appliances?
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What operating system do the SonicWALL SSL-VPN appliances run?
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Can I put multiple SonicWALL SSL-VPN appliances behind a load-balancer?
"Digital Certificates and Certificate Authorities FAQ" on page 321
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What do I do if when I log in to the SonicWALL SSL-VPN appliance my browser gives me an error, or if my
Java components give me an error?
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I get this message below when I log into my SSL-VPN appliance using Firefox 3.0 – what do I do?
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I get this message below when I log into my SSL-VPN appliance using Firefox 3.0 – what do I do?
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I get the warning below when I log into my SSL-VPN using Firefox 3.5 – what do I do?
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When I launch any of the Java components it gives me an error – what should I do?
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Do I have to purchase a SSL certificate?
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What format is used for the digital certificates?
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Are wild card certificates supported?
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What CA's certificates can I use with the SonicWALL SSL-VPN appliance?
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Does the SSL-VPN appliance support chained certificates?
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Any other tips when I purchase the certificate for the SSL-VPN appliance?
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Can I use certificates generated from a Microsoft Certificate Server?
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Why can't I import my new certificate and private key?
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Why do I see the status "pending" after importing a new certificate and private key?
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Can I have more than one certificate active if I have multiple virtual hosts?
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I imported the CSR into my CA's online registration site but it's asking me to tell them what kind of Webserver
it's for. What do I do?
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Can I store the key and certificate?
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Are PKCS#7 (chained certs) or PKCS#12 (key and cert PFX container) supported on the SSL-VPN
appliance?
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Does the SonicWALL SSL-VPN appliance support client-side digital certificates?
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When client authentication is required my clients cannot connect even though a CA certificate has been
loaded. Why?
SonicWALL SSL VPN 4.0 Administrator's Guide
313