Kenmore INTELLISOFT 625.38376 Owner's Manual
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Kenmore INTELLISOFT 625.38376 Owner's Manual

Kenmore INTELLISOFT 625.38376 Owner's Manual

Water softeners with high performance valve
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OWNER'S
MANUAL
Water Softeners
With High Performance Valve
MODEL NOS.
IntelliSoft 370 Series
IntelliSoft 370 Series
625.383760
625.393760
Caution:
Read and follow all safety rules and operating
instructions before first use of this product.
Questions ?
Visit www.KenmoreWater.com
or call toll free 1-800-426-9345 (M - F, 7AM - 8 PM CST)
Repair or Parts ? Call toll free 1-800.469-4663
See back cover for other Sears service numbers.
SAVE THIS MANUAL
Use the plastic bag and tie provided, to hang manuals nearby
the softener for future reference.
• Warranty
° Installation
° Start Up / Setting Timer
° How It Works
• Care Of
° Specifications
° Repair Parts
Sears,
PRINTED IN U.S.A.
Roebuck
and Co.,
3333
www.KenmoreWater.com
I Systems Tested and Certified by NSF International
against I
=
NSF/ANSl Standard 44 for softener performance,
I
Beverly
Road,
Hoffman
Estates,
IL
60179
U.S.A.
Part No. 7282603 (Rev. K 11/12/08)

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Summary of Contents for Kenmore INTELLISOFT 625.38376

  • Page 1 OWNER'S MANUAL Water Softeners With High Performance Valve MODEL NOS. IntelliSoft 370 Series IntelliSoft 370 Series Caution: Read and follow all safety rules and operating instructions before first use of this product. Questions ? Visit www.KenmoreWater.com or call toll free 1-800-426-9345 (M - F, 7AM - 8 PM CST) Repair or Parts ? Call toll free 1-800.469-4663 See back cover for other Sears service numbers.
  • Page 2 When installed, operated and maintained according to all instructions supplied with the product, if this Kenmore appliance fails due to a defect in material and workmanship within one year from the date of pur- chase, call 1-800-4-MY-HOME ®to arrange for free repair.

  • Page 3: Table Of Contents

    TABLE OF CONTENTS Grains Per Gallon Parts Per Million Pounds/Square Inch Gallons Per Minute Questions? Water Line at 1-800-426-9345 KenmoreWater.com parts, call toll-free Call The Kenmore Water Line 1-800-426-9345 6-10 11-12 17-18 22-25 26-28 29-32 33-34 35-41 42-47 Back Cover...

  • Page 4: Safety Guides

    Reading this book will also help you to get all of the benefits from your water softener. Your Kenmore Water Softener will remove hardness minerals from water. This is measured in grains per gallon (gpg). It will also remove some clear water iron*. This is measured in parts per million(ppm).

  • Page 5: Unpack And Check Shipment

    ',over (Main) Brinewell Cover Brinewell Ground Clamp Kit Brine Valve Additional Installation Sears (see parts listing in back of manual) Call The Kenmore Water Line 1-800-426-9345 SMALL PARTS Bypass Valve O-Ring Seals (2) Clips (2) /d s_atlloa; (___ _,_k...

  • Page 6: Plan Your Installation: Tools Needed, Materials Needed

    Faucets *Taste & Iron Neutralizer Clarifying Odor Filter Filter Filter Call The Kenmore Water Adjustable Slip Joint Pliers Tape Measure or Ruler CPVC OR PVC PLASTIC • Hacksaw • Adjustable Wrench • Primer and Solvent Cement approved for use on potable water-...
  • Page 7 9. Keep the softener out of direct sunlight. The sun's heat can melt plastic parts. Call The Kenmore Water Line 1-800-426-9345 (hard water) toR.O, faucet R.O.
  • Page 8 " " bypass " valve outside -soft run to a dry well. Left Valve Outlet Side Valve Inlet Call The Kenmore Water Installation outside - hard For outside hard water, trench under- ground as needed. outside - hard water in...
  • Page 9 For plumbing connection, buy 2 sweat adaptors and plumb directly to the inlet - outlet adaptors. Threads on the inlet - outlet adaptors are 1" NPT. CAUTION: DO ALL SOLDERING TORS TO INLET-OUTLET Call The Kenmore Water Line 1-800-426-9345 1" NPT sweat adaptor (2)* 1" NPT...
  • Page 10 BEFORE INSTALLING CHECKS & TESTS Your water supply needs to be checked for chemical analysis, water pressure and water flow rate. To accom- plish this, complete the following steps: Check Water's Chemical Analysis: plete line of water treating equipment to correct various water problems.

  • Page 11: Install Inlet/Outlet Adapters Or Bypass Valves, Three Way Valves

    CAUTION: Be sure the clips snap firmly into place so the tubes will not pull out. See Fig. 11. Questions? Shutoff Valve INSTALLING INLET AND OUTLET clips into place, ADAPTORS: Valve Inlet_ Call The Kenmore Water Line 1-800-426-9345 Shutoff . Pressure Valve L/Tank Pump Electrical Panel...
  • Page 12 (use pipe dope on outside threads), or solder all sweat joints. Questions? Bypass Valve or Installation Adaptor Sensor Port BYPASS Turbine FIG. 10 Call The Kenmore Water Line 1-800-426-9345 INSTALLING HOLDING CLIPS Black Clip Cross Section of Valve Inlet or Outlet...

  • Page 13: Install Softener And Connect Pipes

    NOTE: To be certain heat will not travel down the pipe and into the bypass valve (or installation adaptors), wrap the bottom of the pipe and the bypass valve in a wet rag. Call The Kenmore Water Line 1-800-426-9345 INTO PLACE ::::1__ Plywo_ Shims...

  • Page 14: Connect Valve And Salt Tank Drains

    Valve Drain Hose Tie or Wire 1-1/2" Tubing in Air Gap Place FLOOR DRAIN Call The Kenmore Water SALT TANK OVERFLOW water must run downward 1/4 NPT Threads Comp Fitting. 1/4 NPT x 1/2 in. Barbs O.D. Tube (Not furnished) 1/2"...

  • Page 15: Leak Test

    Close bypass valve. Open inlet & outlet valves. the first The dis- FOR BYPASS Open bypass valve. Close inlet & outlet valves. Call The Kenmore Water Line 1-800-426-9345 HOUSE MAIN WATER SHUTOFF VALVES Water ¢--_:h _ Pressure Tank Meter Shutoff Valve "1"-...

  • Page 16: Electrical Requirements

    PLUG IN THE TRANSFORMER Plug the transformer into the electrical outlet. Questions? COLD WATER PIPE GROUNDING WATER METER JUMPER CONNECTING Transformer Call The Kenmore Water Line 1-800-426-9345 Valve Inlet Ground Clamp (2% Screw with lock j washer and nut FROM Valve Outlet FIG.

  • Page 17: Install Covers And Restart Water Heater

    UP button. Questions? Cover (Main) REGENERATION Display _ i_ _____ Section. _ i_ _____ Call The Kenmore Water Line 1-800-426-9345 Salt Hole Cover Button UP Button DOWN Button SELECT Buttons 17 _-IC - -8- - IC,I_IU...
  • Page 18 Refer to page 20 for infor- mation on various salts. 3. Press the SELECT button once again, to complete initial programming, shows in the display. Call The Kenmore Water Line 1-800-426-9345 U,I-I I-I PM ILl, 70 I'UU...

  • Page 19: Sanitize The Water Softener

    This normally occurs the first time water runs through the resin bed. The discolored water is not harmful, and the discoloration will not last more than a few minutes. Questions? About 3 gallons Call The Kenmore Water Line 1-800-426-9345 Salt Hole Brinewell Cover add about /(Removeand 3/4 oz.

  • Page 20: Add Salt To Storage Tank

    This is avail- able at your local Sears store. Persons who are concerned about their drinking water should consider a Kenmore Drinking Water System that will remove or reduce in excess of 90% of the sodium and other drinking water contaminants.

  • Page 21: Install Check List

    CHECK LIST OF STEP-BY-STEP INSTALL Review the following list to ensure you have completed all the installation procedures. Check the incoming water. Has incoming water been tested? 2. Remove cardboard packaging from salt tank. 3. Is the incoming water going to the valve inlet? 4.

  • Page 22: Faceplate Timer Features

    Salt Monitor System. Note: You will have a loss in softening capacity and may get partly hard water if less than 10 inches (salt monitor level 2) of salt is in the storage tank. Call The Kenmore Water --8- - I,Ul_-I PM RECHARGE _/_ i_;_;_...
  • Page 23 State of California, this setting MUST be California Efficiency Requirement Your Kenmore Water Softener has a "High Efficiency" feature with an "ON" or "OFF" setting. This softener set- ting is shipped in the "OFF" position, which utilizes the maximum rated capacity while most often achieving maximum salt efficiencies.
  • Page 24 OFF. If this feature is desired, turn it on by pressing the UP button. IntelliSoft is a new Kenmore exclusive technology built into your system's electronic control. that your softening system provides you with the most accurate salt dose to fit your water use needs, providing you with industry leading water and salt savings.
  • Page 25 An error code could appear in the face plate display if a problem occurs in the softener electronics. Turn to the Troubleshooting section to resolve the problem and/or call the Kenmore Water Line number listed below. KENMORE'S ULTRA CLEANSING The ultra cleansing feature keeps larger particles of sedi- ment from entering the home's plumbing system.

  • Page 26: How Your Water Softener Works

    Questions? THE SOFTENER Salt Storage Tank\ (Salt not shown) Brine Valve, additional occur before the fill Salt Storage Tank Call The Kenmore Water WATER FLOW THROUGH IN SERVICE Soft Water Hard Water OU{T WATER FLOW THROUGH...
  • Page 27 The bed lifts and expands for good cleaning. Questions? Nozzle & Venturi Brine Valve..._._ WATER Call The Kenmore Water Line 1-800-426-9345 WATER FLOW THROUGH THE SOFTENER BRINING...
  • Page 28 * Note: If the CLEAN feature is set to ON, a cleaning backwash (CLEAN and Bkwsh or Rinse flashes in the display, along with the minutes of the clean cycle remaining), precedes the recharge. Call The Kenmore Water Line 1-800-426-9345 WATER FLOW THROUGH...

  • Page 29: Care Of Your Water Softener

    If the wrong kind of salt made the bridge, take it out. Then fill the tank with nugget or pellet salt only. Questions? Push tool into salt bridge to break Pencil Mark Broom Handle Call The Kenmore Water Line 1-800-426-9345 SALT BRIDGE 1 _' - 2" Salt Salt Bridge Water Level space FIG.
  • Page 30 Nozzle & Venturi f *Install with numbered side up concave side down. Be sure the largest flow plug is located in the nozzle & venturi housing. Call The Kenmore Water Line 1-800-426-9345 Cleaning Nozzle & Venturi O-Ring Seal _'"_O...
  • Page 31 Plug the inlet and outlet with rags to keep dirt, bugs, etc. out. Questions? FROM DRAIN ALL WATER Floor Drain Call The Kenmore Water Line 1-800-426-9345 FROM SOFTENER FIG. 56 Wood Block...
  • Page 32 Questions? code, press either the UP or DOWN button. When correct CAUSE unplugged at the watt outlet, or Call The Kenmore Water Line 1-800-426-9345 CORRECTION Add salt, see page 20, or break the salt bridge, see page 29. Press REGENERATION and hold to start a regeneration, see page 22.

  • Page 33: Specifications

    40 - 120 pure, evaporated, water softener salt gpm = gallons per minute gpg = grains per gallon psi = pounds per square inch ppm = parts per million Call The Kenmore Water Line 1-800-426-9345 BYPASS VALVES SINGLE BYPASS pull stem...
  • Page 34 Flow Rate (GPM) the maximum service Continuous operation at flow rates greater performance. performance stated salt dosage. Standard Call The Kenmore Water flow rate used for determining the soften- than the service flow rate MODEL 38376 MODEL 39376 high capacity high capacity 1.05...

  • Page 35: Service Tech Information

    SELECT1 button twice more to return to present time in the display, If you do not find the problem after making initial checks, do the MANUAL DIAGNOSTICS, ERATION CHECK. Call The Kenmore Water Line 1-800-426-9345 tank light valve motor Position Switch o NC...
  • Page 36 / position switch inoperable / motor inoperable valve position indicator ERROR CODE DIAGNOSTICS: VALVE IN RECHARGE VALVE ROTATING FROM ONE RECHARGE ANOTHER Call The Kenmore Water Line 1-800-426-9345 CFF3 _ ___ "-- LESS LIKELY number of days since the last...
  • Page 37 RECHARGE no longer flashes in the display. NOTE: The valve through several service. If an error code occurs, former, then plug in again. Model 38376 Call The Kenmore Water Line 1-800-426-9345 Motor Sensor __=_-_ /Housing Turbine Support and Shaft __jJ...
  • Page 38 9. To return the softener to service, press REGENERA- TION once more. Call The Kenmore Water Line 1-800-426-9345 Brine Valve Float Setting Float Stop Float 10"...
  • Page 39 Lubricate the gear on the motor, and the valve cam gear with Molykote grease, or other high quality gear lubricant. Be sure to orient switch as shown, with lever toward the cam. Questions? power. Sensor Housing See Nozzle Assembly Call The Kenmore Water Line 1-800-426-9345 Service FIG. 66...
  • Page 40 (soft) To Valve Outlet (Soft Water) BRINING Venturi CYCLES Brine from Salt Storage Tank WaterTo Valve Outlet Call The Kenmore Water SERVICE CYCLE From Valve Inlet (Hard Water) Top Distributor Resin Tank FILL CYCLE valve cam rotor & disc...
  • Page 41 The valve remains positioned in service until the electronic timer initiates the next regeneration. Questions? VALVE Bypass Hard Water To Valve Outlet Soft Water To Valve Outlet Call The Kenmore Water Line 1-800-426-9345 BACKWASH CYCLE Plug Drain Position Switch FIG. 70...

  • Page 42: Exploded Views And Parts Lists

    Questions? Call The Kenmore Water Line 1-800-426-9345...
  • Page 43 Parts Bag (includes parts marked with a • pages 43, 45 & 47). Order manuals separately if needed. • 7282603 Owner's Manual • Not illustrated. O Aligns with top of brinewell. • Included in parts bag. Questions? Call The Kenmore and 625.393760 COMPLETE Water Line 1-800-426-9345...
  • Page 44 19__ INLET - OUTLET GROUNDING CLAMPS Questions? Call The Kenmore Water Line 1-800-426-9345...
  • Page 45 Retaining Ring 7176161 O-Ring, 15/16" x 9/16" 7221746 Brine Tube 7113016 Tubing Assembly (includes Key Nos. 14, 15 & 16) 7171349 Cone Screen 7248706 Grounding Kit • • Included in parts bag. Questions? Call The Kenmore and 625.393760 Water Line 1-800-426-9345...
  • Page 46 Wear-Strip Seal Cross-Section View Questions? Call The Kenmore Water Line 1-800-426-9345...
  • Page 47 7123613 • A' Not included. • Included in parts bag, see page 43. • Not illustrated. • Included with softener. Call The Kenmore Water Line 1-800-426-9345 Part Part Description Seal (Nozzle & Venturi) Valve Body O-Ring, 1/4"x 3/8" (2 req.) Nozzle &...
  • Page 48 For expert troubleshooting For repair of carry-in items like vacuums, and electronics, call anytime for the location of your nearest Sears Parts & Repair Service 1-800-488-1222 www.sears.com To purchase a protection agreement 1-800-827-6655 (U.S.A.) Para pedir servicio de reparacidn a domicilio, y para ordenar 1-888-SU-HOGAR (1-888-784-6427)

This manual is also suitable for:

Intellisoft 370 series 625.383760Intellisoft 370 series 625.393760

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