Technical Support - TP-Link TL-WR340G Quick Installation Manual

2
Connecting by Easy Setup Assistant
NEXT to continue.
9
You can save these settings in a text le on your
desktop. If you forget the Network Security Key, you
can check the Router Settings.txt.
10
click Next.
Appendix 2: Troubleshooting
How do I restore my Router's con guration to
its factory default settings?
With the Router powered on, press and hold the RESET
button on the rear panel for 8 to 10 seconds using a pin
before releasing it.
RESET
POWER 4 3 2 1 WAN
RESET
POWER 4 3 2 1 WAN
(continued)
Click FINISH to close the wizard.
11
You can click WEB management interface for more
advanced settings.
The basic settings for your Router are completed. You
12
can go to http://www.tp-link.com to verify the
Internet connection.
What can I do if I cannot access the Internet?
1) Check to see if all the connectors are connected well,
including the telephone line (for your modem), Ethernet
cables and power adapter.
2) Check to see if you can access the Router's web
management page. If you can, please follow the
following steps to solve the problem. If you can't, please
refer to Appendix 1.
3) Make sure that you are connected to the TP-LINK Router
with the computer that was originally connected to your
modem, then log on to the web-based management
page and browse to 'Network > MAC Clone', click
'Clone MAC address' and then click 'Save'. Reboot the
Router and try to access the Internet from your computer,
if the problem persists, please go to the next step.
4) Please feel free to contact our Technical Support if the
problem persists.
Appendix 1: Connecting by WEB Management Interface
Router.
1) Set the IP address of your wired network adapter as
Automatically.
For Windows 7
Go to 'Start > Control Panel' . Click 'View network
status and tasks > Local Area Connection > Proper-
ties' and double-click 'Internet Protocol Version 4
(TCP/IPv4)' . Select 'Obtain an IP address automati-
cally' , choose 'Obtain DNS server address automati-
cally' and click 'OK' .
For Windows Vista
Go to 'Start > Settings > Control Panel' . Click 'View
network status and tasks > View status > Properties'
and double-click 'Internet Protocol Version 4 (TCP
/IPv4)' . Select 'Obtain an IP address automatically' ,
choose 'Obtain DNS server address automatically'
and click 'OK' .
For Windows XP/2000
Go to 'Start > Control Panel' . Click 'Network and
Internet Connections > Network Connections' .
Right-click 'Local Area Connection' , select 'Properties'
and then double-click 'Internet Protocol (TCP/IP)' .
Select 'Obtain an IP address automatically' , choose
'Obtain DNS server address automatically' and
click 'OK' .
What can I do if I forgot my password?
1) Restore the Router's con guration to its factory default
settings. If you don't konw how to do that, please refer to
How do I restore my Router's con guration to its factory
default settings?
2) Use the default user name and password: admin, admin.
3) Try to con gure your router once again by following the
instructions in the previous steps of the QIG.
You can refer to our User Guide on the CD to set up more
functions of the Router.
2) Open your browser and type tplinklogin.net in the address
eld. Then use admin for user name and password to login.
3) Go to Quick Setup and click Next. Select your Internet
connection type and click Next.
4) Here we take PPPoE for example. Enter the User Name
and Password provided by your ISP and then click Next.
5) Con gure your network name (SSID) and password.
and then click Next to continue.
6) Click Finish or Reboot to make your settings take e ect.

Technical Support

For more troubleshooting help, go to
www.tp-link.com/support/faq.asp
To download the latest Firmware, Driver, Utility and User Guide, go to
www.tp-link.com/support/download.asp
For all other technical support, please contact us by using the
following details:
Global Australia & New Zealand
Tel: +86 755 26504400
Tel: AU 1300 87 5465
E-mail : support@tp-link.com NZ 0800 87 5465
E-mail: support@tp-link.com.au
Service time: 24hrs, 7days a week
Service time: 24hrs, 7 days a week
Singapore
Malaysia
Tel: +65 62840493
Tel: 1300 88 875465 (1300 88TPLINK)
E-mail: support.sg@tp-link.com
E-mail: support.my@tp-link.com
Service time: 24hrs, 7days a week
Service time: 24 hrs a day,
7days a week
UK
Turkey
Tel: +44 (0) 845 147 0017
E-mail: support.uk@tp-link.com Tel: 444 19 25 Turkish Service
E-mail: support.tr@tp-link.com
Service time: 24hrs, 7days a week
Service time: 9:00 AM to 6:00 PM,
USA/Canada 7days a week
Toll Free: +1 866 225 8139 Italy
E-mail: support.usa@tp-link.com
Tel: +39 02 66987799
Service time: 24hrs,7days a week
E-mail: support.it@tp-link.com
Germany / Austria Service time: 9:00 AM to 6:00 PM,
from Monday to Friday
Tel :+49 1805 875465 (German
Switzerland
Service) / +49 1805 TPLINK
E-mail: support.de@tp-link.com
Tel: +41 (0)848 800998
Fee: 0.14 EUR/min from the German
(German service)
E-mail: support.ch@tp-link.com
0.42 EUR/min from mobile phone.
Fee: 4-8 Rp/min, depending on
Service Time: Monday to Friday
9:00 AM to 6:00 PM. GMT+1 or GMT+2
Service time: Monday to Friday
(Daylight Saving Time in Germany)
9:00 AM to 6:00 PM. GMT+1 or
* Except bank holidays in Hesse GMT+2 (Daylight Saving Time)
TP-LINK TECHNOLOGIES CO., LTD.
www.tp-link.com