Troubleshooting - KEF instant theatre KIT100 Installation Manual

trouble shooting
Error messages
NO DISC
BAD DISC
INCORRECT REGIONCheck that the DVD region number matches that on the rear of the DVD player
No power
If there is no blue standby light, no response to pressing the ON/OFF button on the remote control or the POWER button on the DVD player
• Make sure the system is switched on at the rear of the subwoofer speaker
• Check that the cable between the subwoofer and the DVD player is correctly connected at both ends and screwed tight
• Check that the power cord is connected firmly at both ends
• Unplug the power cord from the outlet for 30 seconds to allow the system to reset
No sound
• Make sure "mute" is not lit on the display – if it is then press mute on remote control
• Increase the volume level
• Check speaker cable is connected to the rear of the subwoofer and screwed tight. Check that the speaker cable is firmly pushed into
both the left and right speakers
• Check that the external connections are firmly inserted and that the correct source is chosen e.g. CBL/TV/VCR
Sound with no picture
• Check connections from the VCR and CBL source are correctly plugged into the rear of the DVD system
• Ensure the television is switched on and that the video input selection of your television is set to the correct AV input.This can be done
with the TV's remote control,TV/VIDEO, INPUT or AUX IN buttons
• If you had a picture before but have just connected a different TV and there is now no picture, then the DVD output settings of the
DVD system may be incorrect for the new television – reset the DVD outputs to their original out-of-the-box settings (see resetting
factory defaults below)
• When using a Scart video connection to your TV you require a composite lead to view external sources connected to the KEF Instant
Theatre's composite inputs.You require an S-video lead to view external inputs connected to the KEF Instant Theatre's S-video inputs
Remote control not working
• Check batteries and their polarity (+ and -)
• Make sure the DVD player's front panel is not covered and that the remote control is pointing at the DVD player
• Ensure that you press the correct device key (DVD,TV,VCR, SAT or CBL) for the equipment that you wish to operate
• A valid IR code must be programmed into the remote control before it will work with any equipment other than the KEF Instant
Theatre. See pre-programming the remote control on page 20
• If the remote control is not performing commands correctly, it may be that the wrong equipment code is programmed in.
Try repeating the Quick Programming using another code listed under your brand or start the automatic search over again to locate
the correct code
• The unit is in direct sunlight.This can interfere with IR signals
Radio does not work/or has poor reception
• Move the antennas further away from your television and other electrical equipment.The AM band is very susceptible to interference
from televisions
• Ensure the AM and FM antennas are connected
• Extend the antennas and adjust their position to improve radio reception
• Ensure AM antenna is upright
DVD or CD does not play
After pressing DVD/CD button and waiting a few seconds, LOAD should appear as the disc's format information is read by the DVD player
• Make sure the disc is properly inserted – label side up - eject the disc and re-insert it again
• Ensure disc is not dirty or scratched – clean the disc carefully
• Check that the disc region code matches the label on the back of the DVD system
Sound is distorted
• Check speaker connections
• Reduce level from other connected sources in case of interference
Subwoofer sound too high/low
• The level of bass from the subwoofer can be adjusted using the remote control
Speech missing on the Record or Multi room output
• Stereo mode must be selected to ensure that the centre channel is mixed onto the left and right Record/Multi room outputs.
In the setting menu select Audio and change surround sound to "off" (stereo)
Resetting factory defaults
Your KEF Instant Theatre can be returned to its original out-of-the-box settings by pressing 3 buttons on the DVD players front panel at
the same time:-
Press 'PLAY/PAUSE' and '<SKIP/PRESET' (down) and '<VOLUME' (down) simultaneously to reset with TV standard set to NTSC for America
Press 'PLAY/PAUSE' and '<SKIP/PRESET' (down) and 'VOLUME>' (up) simultaneously to reset with TV standard set to PAL for Europe
The system must then be powered off before all the new settings will take effect
21
Press OPEN/CLOSE and ensure that a disc has been correctly inserted into the DVD player
Check that the disc is inserted correctly with the label side upwards and that it is clean