Faq And Troubleshooting; Set-Up - KEF LS50 Wireless II User Manual

17.

FAQ and Troubleshooting

17.1

Set-up

1. How do I set up LS50 Wireless II?
• First of all, a home Wi-Fi network is required. This is to ensure you can enjoy the full
range of features and keep the system up to date.
• Then, download the KEF Connect App from the App Store or Google Play Store and
install it on your mobile device. Follow the instructions in the KEF Connect App to get
the speakers connected (onboarded) to your home Wi-Fi network.
2. What router specifications does LS50 Wireless II support?
• IEEE 802.11a/b/g/n/ac, IPv4, IPv6, Dual-band 2.4 GHz / 5 GHz
• For better streaming stability, especially on hi-resolution music files, a 5 GHz Wi-Fi
network with a router transmission speed of at least 1300 Mbps is recommended.
• Guest, office and public networks may not work due to security block.
• LTE routers/mobile hotspots will work, but may also consume a lot of battery power
and mobile data.
3. Can I use a mesh router?
• Yes, we have tested the most popular mesh routers and they are working well with
LS50 Wireless II. However, as there is not yet an industrial standard for mesh routers,
each manufacturer may have their own meshing technology. If your mesh router does
not work with LS50 Wireless II, make sure you have updated your router to the latest
firmware or contact the manufacturer for solutions.
4. How far apart can I place the two speakers?
• Wireless: within 8 meters depending on your network condition. A congested
network will have more interferences and may reduce this distance.
• Wired: Cable length within 10 meters.
• Optimal listening distance between the speakers and the listener will depend on how
far the Primary Speaker and Secondary Speaker are separated from each other. Try to
aim for approximately the same distance between the Primary Speaker and Secondary
Speaker and between the speakers and the listener.
5. How large the room can LS50 Wireless II cover?
• 10–100 m
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