FAQs
Before requesting service or assistance, please follow these simple guides to resolve the problem.
If the problem still persists, please contact your local Panasonic dealer for assistance.
White spots or shadow images (noise)
●
Check the position, direction, and
connection of the aerial.
Neither image nor sound is
produced
●
Is the TV in "AV mode"?
●
Is the mains lead plugged into the
socket outlet?
●
Is the TV turned On?
●
Check Picture Menu (p. 24) and
volume.
●
Check all required cables and
connections are firmly in place.
An error message appears
●
Follow the message's instructions.
●
If the problem persists, contact your
local Panasonic dealer.
"VIERA Link" function
does not work and an error
message appears
●
Confirm the connection.
●
Turn the connected equipment on and
then switch the TV on. (p. 44)
Contrast is reduced
●
Contrast is lowered in the following conditions
without any user operation for a few minutes:
•
no signal in Digital TV mode or AV mode
•selected invalid programme
•selected radio service
•displayed menu
•Thumbnail or still picture
Pixel Statement
●
An image on a LCD or Plasma TV screen is created
by many small groups of dots known as pixels
(which is similar to the image in a newspaper). It
also naturally follows that higher panel resolutions
contain more pixels. To create a colour image, each
pixel consists of three tiny coloured dots (known
as sub-pixels), one each of red, green and blue.
Each one of these dots is precisely controlled by
the electronics of the TV to produce the picture.
Whilst Panasonic maintains the highest standards
in manufacturing technology and processes in the
construction of these panels, there are a number
of allowable pixel/subpixel failures that still allow
the panel to be defined as a good panel. It is not
possible to guarantee absolutely no pixel loss.
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