Zte ZTEC339 Technical Document
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Technical Document
Document Name: ZTEC339 Mobile Phone
After-sales Service Manual (Level 1) for India
Total: 35 Pages (cover included)
Drafted by
Checked by
Signed by
Standardized by
Approved by
ZTE CORPORATION
Fu Yongjie
Wang Fei

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Summary of Contents for Zte ZTEC339

  • Page 1 Technical Document Document Name: ZTEC339 Mobile Phone After-sales Service Manual (Level 1) for India Total: 35 Pages (cover included) Drafted by Fu Yongjie Checked by Wang Fei Signed by Standardized by Approved by ZTE CORPORATION...
  • Page 2 ZTEC339 Mobile Phone After-sales Service Manual (Level 1) for India Amendment Record Version Drafted/Amended Amendment Main Amendment Document No. Date Reason Content Fu Yongjie 2009-04-10 None None Note: Fill in the table when amend the document. Write None in the column of Amendment Reason and Main Amendment Content in...
  • Page 3: Legal Information

    The contents of this document are protected by copyright laws and international treaties. Any reproduction or distribution of this document or any portion of this document, in any form by any means, without the prior written consent of ZTE CORPORATION is prohibited. Additionally, the contents of this document are protected by contractual confidentiality obligations.
  • Page 4: Table Of Contents

    ZTEC339 Mobile Phone After-sales Service Manual (Level 1) for India Contents Chapter 1 Product Summary ······················································································································· 1 1.1 Standard Configuration ·····················································································································1 1.2 Specifications ····································································································································1 1.3 Main Functions ·································································································································1 1.4 Model················································································································································2 Chapter 2 Function Test ······························································································································· 3 2.1 Function Test·····································································································································3 Chapter 3 Software Download ····················································································································· 4 3.1 Data Cable·········································································································································4...
  • Page 5 ZTEC339 Mobile Phone After-sales Service Manual (Level 1) for India 6.6 Charging Failure······························································································································24 6.7 Card Unidentified····························································································································24 6.8 No Transmitted Voice ······················································································································25 6.9 No Received Voice ··························································································································25 6.10 No Ring Tone ································································································································25 6.11 Vibration Failure····························································································································26 6.12 Key Failure····································································································································26 6.13 Display Failure ······························································································································26 6.14 Keypad LED Failure ·····················································································································27...
  • Page 6: Chapter 1 Product Summary

    ZTEC339 Mobile Phone After-sales Service Manual (Level 1) for India Chapter 1 Product Summary 1.1 Standard Configuration Name Handset Battery Charger User Manual 1.2 Specifications Network: CDMA Frequency range: TX 825-835MHz; RX 870-880MHz Dimension: 104*46*14mm Weight: 70g (battery included) LCD: CSTN, 65K colors, 128*128 dots...
  • Page 7: Model

    ZTEC339 Mobile Phone After-sales Service Manual (Level 1) for India Short message: 100 for inbox/outbox Other: calculator, game, alarm clock, stopwatch 1.4 Model Internal Model External Model ZTEC339 ZTEC339...
  • Page 8: Chapter 2 Function Test

    ZTEC339 Mobile Phone After-sales Service Manual (Level 1) for India Chapter 2 Function Test 2.1 Function Test ESN checking code: *#06# Software version checking code: *983*837# Function test code: *983*0# Input *983*0# to activate the function test mode, and the handset will do LCD test →...
  • Page 9: Chapter 3 Software Download

    ZTEC339 Mobile Phone After-sales Service Manual (Level 1) for India Chapter 3 Software Download Note: Each handset to be repaired should be upgraded to the latest version The handset logos vary from country to country. We take one model of C339 handset as an example in this document (for reference only).
  • Page 10 ZTEC339 Mobile Phone After-sales Service Manual (Level 1) for India The following is the main interface. Click Next. Click Finish.
  • Page 11: Install Download Platform

    ZTEC339 Mobile Phone After-sales Service Manual (Level 1) for India Connect data cable and computer, enter Computer Management to check the port. Checking path: right-click My Computer →click Manage →click Device Manager →click Ports. 3.3 Install Download Platform Note: Software version: DL_QSC6010V1.00.06 Double-click the icon.
  • Page 12: Software Download

    ZTEC339 Mobile Phone After-sales Service Manual (Level 1) for India 3.4 Software Download Note: Make sure that the mobile phone can be switched on normally before software download. Otherwise the mobile phone will fail to do software download. Do not interrupt download in the process. Such interruption may cause switching on failure.
  • Page 13 ZTEC339 Mobile Phone After-sales Service Manual (Level 1) for India Select Bin Files (*.bin) → select correct software version → click Open. Select correct port (connect the data cable and handset, the software version of the handset will appear on the platform automatically), and click Start.
  • Page 14 ZTEC339 Mobile Phone After-sales Service Manual (Level 1) for India Downloading. Download successfully.
  • Page 15: Chapter 4 Disassembly

    ZTEC339 Mobile Phone After-sales Service Manual (Level 1) for India Chapter 4 Disassembly Note: The handset logos vary from country to country. We take one model of C335 handset as an example in this document (for reference only). 4.1 Exploded View...
  • Page 16: Disassembly Flow

    ZTEC339 Mobile Phone After-sales Service Manual (Level 1) for India Name Name Keypad Shield cover Front cover Microphone Back cover Motor RF plug Receiver Battery cover Speaker conductive fabric Screw 3C universal label Mainboard Model label DOME Model label Internal antenna...
  • Page 17: Disassembly Tools

    ZTEC339 Mobile Phone After-sales Service Manual (Level 1) for India 4.3 Disassembly Tools 4.4 Disassembly Steps Take out the battery.
  • Page 18 ZTEC339 Mobile Phone After-sales Service Manual (Level 1) for India Screw off the four screws with screwdriver. Disassemble the front/back covers with dismantle housing tool. Pay attention to the position of locks during disassembly. The position of locks.
  • Page 19 ZTEC339 Mobile Phone After-sales Service Manual (Level 1) for India The disassembled front/back covers. (the MIC should connect well with its contact during assembly) Take out the MIC with tweezers.
  • Page 20 ZTEC339 Mobile Phone After-sales Service Manual (Level 1) for India Screw off the two screws with screwdriver. Loosen the two locks to disassemble the front cover and mainboard. The disassembled front cover and mainboard (the receiver should connect well with its contacts during assembly)
  • Page 21 ZTEC339 Mobile Phone After-sales Service Manual (Level 1) for India 10. Pay attention to the right installation positions of motor/speaker 11. Disassemble the motor and speaker with tweezers. 12. Loosen the two locks to disassemble the mainboard and the inner antenna.
  • Page 22: Composing

    ZTEC339 Mobile Phone After-sales Service Manual (Level 1) for India 4.5 Composing...
  • Page 23: Chapter 5 Principle And Mainboard

    ZTEC339 Mobile Phone After-sales Service Manual (Level 1) for India Chapter 5 Principle and Mainboard 5.1 Principle Block Diagram 5.2 Basic Component Distribution Bottom distribution...
  • Page 24 ZTEC339 Mobile Phone After-sales Service Manual (Level 1) for India Top distribution...
  • Page 25: Pcb Layout

    ZTEC339 Mobile Phone After-sales Service Manual (Level 1) for India 5.3 PCB Layout Bottom...
  • Page 26 ZTEC339 Mobile Phone After-sales Service Manual (Level 1) for India...
  • Page 27: Chapter 6 Troubleshooting Flow Chart (Level 1)

    ZTEC339 Mobile Phone After-sales Service Manual (Level 1) for India Chapter 6 Troubleshooting Flow Chart (Level 1) 6.1 Housing Failure For the housing failure, make the corresponding replacement according to the Disassembly Flow (see Chapter 4). 6.2 Housing Failure For the housing failure, make the corresponding replacement according to Disassembly (see Chapter 4).
  • Page 28: Hang

    ZTEC339 Mobile Phone After-sales Service Manual (Level 1) for India 6.4 Hang 6.5 Automatically Switch Off Automatically switch off Is battery normal Reinstall battery Rectify the Is the metal patch of battery normal metal patch of battery Replace mainboard...
  • Page 29: Charging Failure

    ZTEC339 Mobile Phone After-sales Service Manual (Level 1) for India 6.6 Charging Failure 6.7 Card Unidentified...
  • Page 30: No Transmitted Voice

    ZTEC339 Mobile Phone After-sales Service Manual (Level 1) for India 6.8 No Transmitted Voice 6.9 No Received Voice 6.10 No Ring Tone...
  • Page 31: Vibration Failure

    ZTEC339 Mobile Phone After-sales Service Manual (Level 1) for India 6.11 Vibration Failure 6.12 Key Failure 6.13 Display Failure...
  • Page 32: Keypad Led Failure

    ZTEC339 Mobile Phone After-sales Service Manual (Level 1) for India 6.14 Keypad LED Failure 6.15 No Signal...
  • Page 33: Chapter 7 Parts List

    ZTEC339 Mobile Phone After-sales Service Manual (Level 1) for India Chapter 7 Parts List Parts List of C339 Mobile Phone (India) Material Code Material Name 035030100186 1.44 CSTN LCM 035040100057 15-L30H04Speaker_Nostick 035040300038 4015 Contact Microphone 035040400025 0711 spring receiver 035070100022...
  • Page 34: Appendix

    Appendix After-sales Technical Support Website If you have any questions about ZTE handset repairing, you can ask for help by technical forum, our technical supporting engineers will give you reply in 24 hours. For the technical document, such as training document, repair manual etc, you can download from this website too.
  • Page 35 ZTEC339 Mobile Phone After-sales Service Manual (Level 1) for India Click Handsets After-sales Support Center. Main interface is as follows.

This manual is also suitable for:

C339

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