Service Hints; Specifications; Technical Service; Replacement Parts - Comfort Glow CGD3018P Owner's Operation And Installation Manual

SERVICE HINTS

When Gas Pressure Is Too Low
• pilot will not stay lit
• burners will have delayed ignition
• heater will not produce specified heat
• propane gas supply may be low
When Gas Quality Is Bad
• pilot will not stay lit
• burners will produce flames and soot
• heater will backfire when lit
You may feel your gas pressure is too low or
gas quality is bad. If so, contact your local
propane gas supplier.

SPECIFICATIONS

DUAL BURNER YELLOW FLAME AND PREMIUM AGED SPLIT
OAK MODELS
Btu (Variable)
Type Gas
Ignition
Manifold Pressure
Inlet Gas
Pressure (in. of water)
Maximum
Minimum*
Shipping Weight
* For the purpose of input adjustment
SINGLE BURNER MOUNTAIN OAK MODELS
Btu (Variable)
Type Gas
Ignition
Manifold Pressure
Inlet Gas
Pressure (in. of water)
Maximum
Minimum*
Shipping Weight
* For the purpose of input adjustment
104341
TECHNICAL
SERVICE
You may have further questions about in-
stallation, operation, or troubleshooting.
If so, contact DESA International's Techni-
cal Service Department at
1-800-DESA LOG (1-800-337-2564).
18" Model 24" Models
16,000/30,000 20,000/39,000
Propane Only Propane Only
Piezo Piezo
8.0" W.C. 8.0" W.C.
14" 14"
11" 11"
36 lbs. 38 lbs.
18" Model 24" Model
16,000/27,500 16,000/31,500
Propane Only Propane Only
Piezo Piezo
8.0" W.C. 8.0" W.C.
14" 14"
11" 11"
38 lbs. 40 lbs.
OWNER'S MANUAL
REPLACEMENT
PARTS
Note: Use only original replacement parts.
This will protect your warranty coverage for
parts replaced under warranty.
Parts Under Warranty
Contact authorized dealers of this product.
If they can't supply original replacement
part(s), contact your nearest Parts Central
(see page 26) or call DESA International's
Technical
1-800-DESA LOG (1-800-337-2564) for
referral information.
When calling DESA International, have
ready
• your name
• your address
• model number of your heater
• how heater was malfunctioning
30" Models
• type of gas used (propane or natural gas)
• purchase date
20,000/39,000
Usually, we will ask you to return the defec-
Propane Only
tive part to the factory.
Piezo
Parts Not Under Warranty
8.0" W.C.
Contact authorized dealers of this product.
If they can't supply original replacement
part(s), contact your nearest Parts Central
14"
(see page 26) or call DESA International's
11"
Parts Department at 1-800-972-7879 for
referral information.
40 lbs.
When calling DESA International, have
ready
• model number of your heater
• the replacement part number
25
Service Department at