Return & Warranty; Product Return Procedure; Standard Taikan Product Warranty - Taikan OT-860-1550-xx-SA-x-x User Manual

Taikan // 919 E. 29th St. Lawrence, KS 66046 // tel: 1-800-255-0247 // fax: 785-841-9512 // email: support@taikan.com // www.taikan.com
SECTION SEVEN SECTION SEVEN
// RETURN & WARRANTY // RETURN & WARRANTY

PRODUCT RETURN PROCEDURE

If you need to return the product for repair, please follow these steps:
1. Contact a Taikan Representative at support@taikan.com to obtain a Return
Authorization Number
2. When returning the product for repair include the following information:
> Return Authorization Number
> Model Number
> Serial Number
> Reason for Return
3. Prior to repairing the device, Taikan will inform you about the test results and/or any additional
repair charges that may apply. Once we have received your confi rmation we will proceed
with the repair.
4. The repair period will depend on the severity of the problem.
5. After it is returned, the product will still be under its original warranty. The repair
component(s) is under warranty for 90 days after you have received the repaired product.
(see below)

STANDARD TAIKAN PRODUCT WARRANTY

Taikan provides a limited three year Warranty ("Warranty") to original purchaser on its product
against manufacturing defect and workmanship under normal use and service. During the War-
ranty period Taikan will repair or replace the product to correct defects in material and workman-
ship.
This Warranty shall not apply to a product which has been altered in any way so as to affect its
stability or durability, nor which has been subject to misuse or negligence. This Warranty does not
cover a product which has been damaged by severe weather conditions such as extreme wind,
ice, storms, lightning, or other natural weather conditions over which Taikan has no control.
Claimants under this Warranty shall present their claim along with the defective product to Taikan
Non-compliance with any part of this claim procedure may invalidate this Warranty in whole or
part.
This Warranty is expressly in lieu of all other agreements and warranties, expressed or implied.
Taikan does not authorize any person to assume for it the obligations contained in this warranty
and neither assumes nor authorizes any representative or other person to assume for it any other
liabilities in connection with the product delivered or provided.
In no event shall Taikan be liable for any loss of profi ts, loss of use, interruption of business, or
indirect, consequential damages of any kind. Taikan will not be liable for damages in any amount
greater than the purchase price of the product.
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