Honeywell MS5145 – 00 User Manual page 13

Symptoms Possible Causes Solution
The unit scans The unit's
but the data is configuration is
not correct. not correct.
The unit is
The unit's
transmitting
configuration is
each character
not correct.
twice.
Alpha
The computer is
characters
in Caps Lock
show as
mode.
lower case.
These characters
Everything
may not be
works except
supported by
for a couple of
that country's key
characters.
look up table.
RS232 Interface
The com port at
The unit
the host is not
powers-up OK
working or not
and scans OK
configured
but does not
properly.
communicate
properly to the
host.
The cable is not
connected to the
proper com port.
The host is The scanner and
receiving data host may not be
but the data configured for the
does not look same interface
correct. parameters.
Inter-character
Characters are delay needs to be
being dropped. added to the
transmitted output.
Make sure that the
proper PC type AT, PS2
or XT is selected. Verify
the correct country code
and data format is
selected. Adjust the inter-
character delay symptom.
Increase the interscan
code delay setting. Adjust
whether the F0 break is
transmitted. It may be
necessary to try this in
both settings.
Enable the Caps Lock
detect feature of the
scanner to detect
whether the PC is
operating in Caps Lock.
Try operating the
scanner in Alt mode
Check to make sure the
baud rate and parity of
the scanner and the port
match and that the
configuration is looking
for "RS232" data.
Check to make sure
the unit is connected to
the correct com port on
the host device.
Check the scanner and
the host are configured
for the same interface
parameters.
Add some inter-character
delay to the transmitted
output by using the
MetroSelect Single-Line
Configuration Guide.
13