HP 7100 Maintenance & Service Manual page 7

Appendix C Restoring and recovering .......................................................................................................... 83
System Restore .................................................................................................................................. 83
System Recovery ............................................................................................................................... 83
System Recovery when Windows is responding ............................................................... 84
System Recovery when Windows is not responding ......................................................... 85
System recovery using recovery media ............................................................................. 85
Appendix D Configuring the software ........................................................................................................... 88
Touch screen calibration .................................................................................................................... 88
Calibration for Windows 7 and POSReady 7 ..................................................................... 88
Calibration for Windows XP ............................................................................................... 88
Configuring the MSR and VFD customer display ............................................................................... 89
Configuring powered serial ports ........................................................................................................ 89
Appendix E POST error messages ................................................................................................................. 90
Power-On Self-Test (POST) ............................................................................................................... 90
POST numeric codes and text messages .......................................................................................... 91
Interpreting POST diagnostic front panel LEDs and audible codes ................................................... 96
Appendix F Password security and resetting CMOS ................................................................................... 99
Resetting the password jumper ........................................................................................................ 100
Clearing and resetting the CMOS .................................................................................................... 101
Appendix G Troubleshooting without diagnostics ..................................................................................... 103
Safety and comfort ........................................................................................................................... 103
Before you call for technical support ................................................................................................ 103
Helpful hints ...................................................................................................................................... 104
Solving retail system-specific problems ........................................................................................... 106
Solving general problems ................................................................................................................. 107
Solving power problems ................................................................................................................... 110
Solving hard drive problems ............................................................................................................. 110
Solving media card reader problems ................................................................................................ 112
Solving display problems .................................................................................................................. 114
Solving audio problems .................................................................................................................... 115
Solving printer problems ................................................................................................................... 117
Solving keyboard and mouse problems (if installed) ........................................................................ 119
Solving hardware installation problems ............................................................................................ 121
Solving network problems ................................................................................................................ 123
Creating recovery media ................................................................................... 86
Using recovery media ....................................................................................... 87
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