Brother QL-570 Setup & Operation Manual page 39

Problem
The P-touch Add-In icon is not
displayed on Microsoft
Cutter error
The printed barcode cannot be
read.
I want to reset the printer/delete
the data transferred from PC.
(QL-580N only)
I want to cancel the current
printing job. (QL-580N only)
When printing via the USB
cable, the printer repeatedly
pauses and then continues
printing. (QL-580N only)
• Is Microsoft
• Is Microsoft
®
Microsoft
®
Word. Due to program limitations, the Microsoft
not work with the above settings. Quit Microsoft
restart Microsoft
• If a cutter error occurs, keep the DK roll compartment cover
closed and press ON/OFF button. The cutter moves back to the
normal position and turns the machine OFF automatically. After
the machine is OFF, inspect the cutter unit and remove the
paper jam.
• Try using a different barcode scanner. We recommend you
print the barcode with "Give priority to print quality" enabled.
Also, make sure the label roll is inserted in the print head
straight to prevent misfeeds.
Print head
• To reset the machine, press and hold the ON/OFF button to
switch the machine OFF. Then, hold down the ON/OFF button
for two seconds. Continue holding down the ON/OFF button,
and press the CUT button six times. The machine will then
reset. All the transferred data from PC will be deleted and will
reset the machine to factory settings.
• Make sure that the printer is ON, and press the ON/OFF button.
• Is the printer set for sequential printing?
If so, set print mode to buffered printing. (Open printer
properties from [Control Panel]-[Printer and FAX] and click
[Printing Preferences...] button in the [General] tab. Choose the
option "After one page of data is received".)
• An alternative solution is to disconnect the LAN cable until USB
printing is completed.
Solution
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Word started up from Microsoft
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Word chosen for the editor usually used for
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Outlook ?
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Word.
Label
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Outlook ?
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Word Add-In does
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Outlook , and
Recommended
print direction
37
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