1. Safety Precautions Read the following “SAFETY PRECAUTIONS” carefully before perform any servicing. Electrical work must be installed or serviced by a licensed electrician. Be sure to use the correct rating of the power plug and main circuit for the model installed. The caution items stated here must be followed because these important contents are related to safety.
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WARNING 19. During installation, install the refrigerant piping properly before run the compressor. (Operation of compressor without fixing refrigeration piping and valves at opened condition will caused suck-in of air, abnormal high pressure in refrigeration cycle and result in explosion, injury etc). 20.
2. Specifications Indoor CS-E7NKEW, CS-XE7NKEW CS-E9NKEW, CS-XE9NKEW Model Outdoor CU-E7NKE CU-E9NKE Performance Test Condition EUROVENT EUROVENT Phase, Hz Single, 50 Single, 50 Power Supply Min. Mid. Max. Min. Mid. Max. 0.75 2.05 2.40 0.85 2.50 3.00 Capacity BTU/h 2560 6990...
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Type Cross-Flow Fan Cross-Flow Fan Material ASG20K1 ASG20K1 Motor Type Transistor (8-poles) Transistor (8-poles) Input Power 94.8 94.8 Output Power Cool Heat Cool Heat Cool Speed Heat 1015 Cool 1050 1160 Heat 1090 1240 Cool 1080 1210 Heat 1120 1250 Type Propeller Fan Propeller Fan...
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Inner Diameter 16.7 16.7 Drain Hose Length Fin Material Aluminium (Pre Coat) Aluminium (Pre Coat) Fin Type Slit Fin Slit Fin Indoor Heat Exchanger Row x Stage x FPI 2 x 15 x 17 2 x 15 x 21 Size (W x H x L) 610 x 315 x 25.4 610 x 315 x 25.4 Fin Material...
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Indoor CS-E12NKEW, CS-XE12NKEW CS-E15NKEW, CS-XE15NKEW Model Outdoor CU-E12NKE CU-E15NKE Performance Test Condition EUROVENT EUROVENT Phase, Hz Single, 50 Single, 50 Power Supply Min. Mid. Max. Min. Mid. Max. 0.85 3.50 4.00 0.85 4.20 5.00 Capacity BTU/h 2900 11900 13600 2900 14300 17100 Kcal/h...
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Type Cross-Flow Fan Cross-Flow Fan Material ASG20K1 ASG20K1 Motor Type Transistor (8-poles) Transistor (8-poles) Input Power 94.8 94.8 Output Power Cool Heat Cool Heat 1050 Cool 1030 1050 Speed Heat 1140 1200 Cool 1260 1270 Heat 1300 1350 Cool 1290 1310 Heat 1310...
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Inner Diameter 16.7 16.7 Drain Hose Length Fin Material Aluminium (Pre Coat) Aluminium (Pre Coat) Fin Type Slit Fin Slit Fin Indoor Heat Exchanger Row x Stage x FPI 2 x 15 x 21 2 x 15 x 21 Size (W x H x L) 610 x 315 x 25.4 610 x 315 x 25.4 Fin Material...
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Indoor CS-E7NKEW, CS-XE7NKEW CS-E9NKEW, CS-XE9NKEW Model Outdoor CU-E7NKE-3 CU-E9NKE-3 Performance Test Condition EUROVENT EUROVENT Phase, Hz Single, 50 Single, 50 Power Supply Min. Mid. Max. Min. Mid. Max. 0.75 2.05 2.40 0.85 2.50 3.00 Capacity BTU/h 2560 6990 8180 2900...
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Type Cross-Flow Fan Cross-Flow Fan Material ASG20K1 ASG20K1 Motor Type Transistor (8-poles) Transistor (8-poles) Input Power 94.8 94.8 Output Power Cool Heat Cool Heat Cool Speed Heat 1015 Cool 1050 1160 Heat 1090 1240 Cool 1080 1210 Heat 1120 1250 Type Propeller Fan Propeller Fan...
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Inner Diameter 16.7 16.7 Drain Hose Length Fin Material Aluminium (Pre Coat) Aluminium (Pre Coat) Fin Type Slit Fin Slit Fin Indoor Heat Exchanger Row x Stage x FPI 2 x 15 x 17 2 x 15 x 21 Size (W x H x L) 610 x 315 x 25.4 610 x 315 x 25.4 Fin Material...
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Indoor CS-E12NKEW, CS-XE12NKEW Model Outdoor CU-E12NKE-3 Performance Test Condition EUROVENT Phase, Hz Single, 50 Power Supply Min. Mid. Max. 0.85 3.50 4.00 Capacity BTU/h 2900 11900 13600 Kcal/h 3010 3440 Running Current Input Power 1.18k Annual Consumption 3.40 3.87 3.39 BTU/hW 11.60 13.15...
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Type Cross-Flow Fan Material ASG20K1 Motor Type Transistor (8-poles) Input Power 94.8 Output Power Cool Heat Cool Heat Cool 1030 Speed Heat 1140 Cool 1260 Heat 1300 Cool 1290 Heat 1310 Type Propeller Fan Material Motor Type DC Motor (6-poles) Input Power Output Power Speed...
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Inner Diameter 16.7 Drain Hose Length Fin Material Aluminium (Pre Coat) Fin Type Slit Fin Indoor Heat Exchanger Row x Stage x FPI 2 x 15 x 21 Size (W x H x L) 610 x 315 x 25.4 Fin Material Aluminium Outdoor Fin Type...
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Indoor CS-E18NKEW, CS-XE18NKEW CS-E21NKEW, CS-XE21NKEW Model Outdoor CU-E18NKE CU-E21NKE Performance Test Condition EUROVENT EUROVENT Phase, Hz Single, 50 Single, 50 Power Supply Min. Mid. Max. Min. Mid. Max. 0.98 5.00 6.00 0.98 6.30 7.10 Capacity BTU/h 3340 17100 20500 3340 21500 24200 Kcal/h...
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Type Cross-Flow Fan Cross-Flow Fan Material ASG20K1 ASG20K1 Motor Type Transistor (8-poles) Transistor (8-poles) Input Power 94.8 94.8 Output Power Cool Heat Cool Heat 1070 1040 Cool 1080 1145 Speed Heat 1190 1240 Cool 1200 1320 Heat 1310 1440 Cool 1390 1460 Heat...
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Inner Diameter 16.7 16.7 Drain Hose Length Fin Material Aluminium (Pre Coat) Aluminium (Pre Coat) Fin Type Slit Fin Slit Fin Indoor Heat Exchanger Row x Stage x FPI 2 x 15 x 17 2 x 15 x 17 Size (W x H x L) 810 x 315 x 25.4 810 x 315 x 25.4 Fin Material...
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Multi Split Combination Possibility: A single outdoor unit enables air conditioning of up to two separate rooms for CU-2E15LBE, CU-2E18LBE. A single outdoor unit enables air conditioning of up to three separate rooms for CU-3E18LBE. A single outdoor unit enables air conditioning of up to four separate rooms for CU-4E23LBE, CU-4E27CBPG.
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Outdoor Unit : CU-2E15LBE Outdoor Unit : CU-2E18LBE...
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Features Inverter Technology Wider output power range Energy saving Quick Cooling Quick Heating More precise temperature control Environment Protection Non-ozone depletion substances refrigerant (R410A) Long Installation Piping Long piping up to 15 meters (0.75 ~ 1.75HP) and 20 meters (2.0 ~ 2.25HP) during single split connection only Easy to use remote control Quality Improvement...
11. Installation Instruction 11.1 Select the Best Location 11.1.3 Indoor/Outdoor Unit Installation Diagram 11.1.1 Indoor Unit Do not install the unit in excessive oil fume area such as kitchen, workshop and etc. There should not be any heat source or steam near the unit.
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11.2 Indoor Unit 11.2.1 How to Fix Installation Plate 11.2.2 To Drill a Hole in the Wall and The mounting wall shall be strong and solid enough to Install a Sleeve of Piping prevent if from the vibration. Insert the piping sleeve to the hole. Fix the bushing to the sleeve.
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11.2.3.1 For the right rear piping 11.2.3.2 For the right and right bottom piping 11.2.3.3 For the embedded piping (This can be used for left rear piping and bottom piping also.)
11.2.4 Connect the Cable to the Indoor Unit The inside and outside connecting cable can be connected without removing the front grille. Connection cable between indoor unit and outdoor unit shall be approved polychloroprene sheathed 4 x 1.5 mm flexible cord, type designation 245 IEC 57 or heavier cord.
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11.2.4.1 Cutting and flaring the piping Please cut using pipe cutter and then remove the burrs. Remove the burrs by using reamer. If burrs are not removed, gas leakage may be caused. Turn the piping end down to avoid the metal powder entering the pipe. Please make flare after inserting the flare nut onto the copper pipes.
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11.3 Outdoor Unit 11.3.1 Install the Outdoor Unit After selecting the best location, start installation according to Indoor/Outdoor Unit Installation Diagram. Fix the unit on concrete or rigid frame firmly and horizontally by bolt nut (ø10 mm). When installing at roof, please consider strong wind and earthquake. Please fasten the installation stand firmly with bolt or nails.
11.3.3 Evacuation of the Equipment WHEN INSTALLING AN AIR CONDITIONER, BE SURE TO EVACUATE THE AIR INSIDE THE INDOOR UNIT AND PIPES in the following procedure. Connect a charging hose with a push pin to the Low side of a charging set and the service port of the 3-way valve.
Secure the power supply cord and connection cable onto the control board with the holder. Attach the control board cover back to the original position with the screw. For wire stripping and connection requirement, refer to instruction 11.2.4 of the indoor unit. WARNING This equipment must be properly earthed.
12. Operation Control 12.1 Basic Function Inverter control, which equipped with a microcomputer in determining the most suitable operating mode as time passes, automatically adjusts output power for maximum comfort always. In order to achieve the suitable operating mode, the microcomputer maintains the set temperature by measuring the temperature of the environment and performing temperature shifting.
12.1.5 Automatic Operation This mode can be set using remote control and the operation is decided by remote control setting temperature, remote control operation mode and indoor intake air temperature. During operation mode judgment, indoor fan motor (with speed of Lo-) is running for 30 seconds to detect the indoor intake air temperature.
[Heating] According to indoor pipe temperature, automatic heating fan speed is determined as follows. B. Feedback control Immediately after the fan motor started, feedback control is performed once every second. During fan motor on, if fan motor feedback ≥ 2550 rpm or < 50 rpm continue for 10 seconds, then fan motor error counter increase, fan motor is then stop and restart.
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Vane Angle (°) Operation Mode Usual (Ventilation) 5 ~ 35 Auto Control with dew 5 ~ 35 Cooling Usual (Ventilation) 12.5 27.5 Manual Control with dew 12.5 27.5 Usual 5 ~ 35 Auto Control with dew 5 ~ 35 Usual 12.5 27.5 Manual...
Pattern Airflow Direction Patterns at Remote Control Vane Angle (°) CS-E18, 21NK CS-XE18, 21NK 12.5 Quiet operation (Cooling Mode/Cooling area of Dry Mode) Purpose To provide quiet cooling operation compare to normal operation. Control condition Quiet operation start condition When “POWERFUL/QUIET” button at remote control is pressed twice. POWERFUL/QUIET LED illuminates.
Control contents Fan speed manual Fan speed is changed from normal setting to quiet setting of respective fan speed. This is to reduce sound of Hi, Me, Lo for 3dB. Fan speed for quiet operation is reduced from setting fan speed. Fan Speed Auto Indoor FM RPM depends on pipe temp sensor of indoor heat exchanger.
12.10 Indication Panel POWER TIMER POWERFUL/QUIET nanoe-G ECONAVI AUTO COMFORT Color Green Orange Orange Blue Green Green POWERFUL/QUIET nanoe-G AUTO COMFORT Light ON Operation ON Timer Setting ON ECONAVI ON Mode ON POWERFUL/QUIET nanoe-G AUTO COMFORT Light OFF Operation OFF Timer Setting OFF ECONAVI OFF Mode OFF Note:...
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Remote Control Receiving Sound Normal Operation nanoe-G Operation : Beep Nanoe-G Operation Normal Operation : Beep Stop nanoe-G individual Operation : Beep Nanoe-G individual Operation Stop : Long Beep Power failure During nanoe-G individual operation, if power failure occurs, after power resumes, nanoe-G individual operation resumes immediately.
Troubleshooting method Press nanoe-G button or OFF/ON button to stop the operation and check the nanoe-G connector at PCB. After that, press nanoe-G button again to confirm the nanoe-G indicator do not blinks. The 24 timer counter will be clear after 10 minutes of normal operation or when operation stops. Error reset method Press OFF/ON button to OFF the operation.
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ECO NAVI stop conditions: When ECO NAVI button is pressed again. When unit is OFF by OFF/ON button. When unit is OFF when OFF TIMER activates. When unit is OFF by AUTO OFF/ON button at indoor unit. When POWERFUL, QUIET operation activates. When ◄►...
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12.13.1.1 Signal Detection Human Activity sensor will turns on according to infrared sensors signal detection. Signal detection Possible detected human Human Activity Indicator position area Sensor 1 Sensor 2 Left Center Right ■ ■ □ □ ■ ■ ■ □ ■...
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12.13.1.7 Setting Position Judgment According to installation position when there is only one activity area detected, the horizontal airflow direction louver position is fixed according to chart below: Horizontal airflow direction louver position Target area Left installation Center installation Right installation Louver position refer to horizontal airflow direction control.
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12.13.2.1 ECO NAVI and AUTO COMF Demo Mode To enable ECO DEMO mode: To disable ECO Demo MODE: Transmit ECO Demo signal again. Operation details Infrared sensor Human Activity Sensor Vane position Fan speed Sensor 1 Sensor 2 Left Center Right ■...
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12.13.2.2 Infrared Sensor Abnormality Abnormality detection: Connector disconnection / Wire cut abnormality o Sensor judge Hi level continuously for 25 seconds Circuit abnormality o 70 seconds after power ON, if infrared sensor judge Lo level continuously for 25 seconds Error Code judgment When abnormality happened, internal counter increase by 1 time.
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12.13.3 Sunlight Sensor During ECONAVI operation, the sunlight sensor detects sunlight intensity coming through windows and differentiates between sunny and cloudy or night to further optimize energy saving by adjusting the temperature. Sunlight judgment is as following 12.13.3.1 Sunlight Intensity Reset The sunlight intensity will to reset to zero (no sunlight condition) when Each time ECONAVI is activated.
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12.13.3.3 Judge Ambient Condition According to sunlight intensity over a period of time, the system will analyze the ambient condition is sunny, cloudy or night. 12.13.3.4 Temperature Shift 12.13.3.5 Sunlight Sensor Check Mode To enable sunlight sensor check mode, during unit is OFF (power standby): Operation details The sunlight sensor check mode will be operated for 5 minutes.
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12.13.3.6 Sunlight Sensor Abnormality Abnormality detection: When ECONAVI is ON, if the sunlight intensity value below minimum level continuously for 24 hours, the sunlight sensor disconnection error counter will increase by 1 time. If the ECONAVI is OFF, the 24 hours timer will be reset, but the sunlight sensor disconnection error counter will not be reset.
13. Operation Control (For Multi Split Connection) During multi split connection, indoor unit’s operation controls are same with single split connection unless specified in this chapter. 13.1 Cooling operation 13.1.1 Thermostat control Capability supply to indoor unit is OFF (Expansion valve closed) when Intake Air Temperature — Internal setting temperature <...
13.4 Automatic Operation This mode can be set using remote control and the operation is decided by remote control setting temperature, remote control operation mode, indoor intake and outdoor air temperature. During operation mode judgment, indoor fan motor (with speed of -Lo) and outdoor fan motor are running for 30 seconds to detect the indoor intake and outdoor air temperature.
14. Protection Control 14.1 Protection Control For All Operations 14.1.1 Restart Control (Time Delay Safety Control) The Compressor will not turn on within 3 minutes from the moment operation stops, although the unit is turned on again by pressing OFF/ON button at remote control within this period. This control is not applicable if the power supply is cut off and on again.
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14.1.4 Compressor Overheating Prevention Control Instructed frequency for compressor operation will be regulated by compressor discharge temperature. The changes of frequency are as below. If compressor discharge temperature exceeds 107°C, compressor will be stopped, occurs 4 times per 20 minutes, timer LED will be blinking.
14.2 Protection Control For Cooling & Soft Dry Operation 14.2.1 Outdoor Air Temperature Control The compressor operating frequency is regulated in accordance to the outdoor air temperature as shown in the diagram below. This control will begin 1 minute after the compressor starts. Compressor frequency will adjust base on outdoor air temperature.
14.2.6 Odor Cut Control To reduce the odor released from the unit. Start Condition AUTO FAN Speed is selected during COOL or DRY operation. During freeze prevention control and timer preliminary operation, this control is not applicable. Control content Depends on compressor conditions: 1.
15. Servicing Mode 15.1 Auto OFF/ON Button AUTO OPERATION MODE The Auto operation will be activated immediately once the Auto OFF/ON button is pressed. This operation can be used to operate air conditioner with limited function if remote control is misplaced or malfunction. TEST RUN OPERATION (FOR PUMP DOWN/SERVICING PURPOSE) The Test Run operation will be activated if the Auto OFF/ON button is pressed continuously for more than 5 seconds.
REMOTE CONTROL RECEIVING SOUND OFF/ON MODE The Remote Control Receiving Sound OFF/ON Mode will be activated if the Auto OFF/ON button is pressed continuously for more than 16 seconds (4 “beep” sounds will occur at 16th seconds to identify the Remote Control Receiving Sound Off/On Mode is in standby condition) and press “AC Reset”...
16. Troubleshooting Guide 16.1 Refrigeration Cycle System In order to diagnose malfunctions, make sure that there are no Normal Pressure and Outlet Air Temperature (Standard) electrical problems before inspecting the refrigeration cycle. Gas Pressure Outlet air Temperature Such problems include insufficient insulation, problem with the (kg/cm (°C) power source, malfunction of a compressor and a fan.
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16.1.1 Relationship between the condition of the air conditioner and pressure and electric current Cooling Mode Heating Mode Condition of the Electric current Electric current air conditioner Low Pressure High Pressure Low Pressure High Pressure during operation during operation Insufficient refrigerant (gas leakage) Clogged capillary tube or Strainer...
16.2 Breakdown Self Diagnosis Function 16.2.1 Self Diagnosis Function (Three Digits Alphanumeric Code) When the latest abnormality code on the main Once abnormality has occurred during operation, unit and code transmitted from the remote the unit will stop its operation, and Timer LED controller are matched, power LED will light blinks.
16.4 Self-diagnosis Method 16.4.1 H11 (Indoor/Outdoor Abnormal Communication) Malfunction Decision Conditions During startup and operation of cooling and heating, the data received from outdoor unit in indoor unit signal transmission is checked whether it is normal. Malfunction Caused Faulty indoor unit PCB. Faulty outdoor unit PCB.
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16.4.2 H12 (Indoor/Outdoor Capacity Rank Mismatched) Malfunction Decision Conditions During startup, error code appears when different types of indoor and outdoor units are interconnected. Malfunction Caused Wrong models interconnected. Wrong indoor unit or outdoor unit PCBs mounted. Indoor unit or outdoor unit PCBs defective. Indoor-outdoor unit signal transmission error due to wrong wiring.
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16.4.3 H14 (Indoor Intake Air Temperature Sensor Abnormality) Malfunction Decision Conditions During startup and operation of cooling and heating, the temperatures detected by the indoor intake air temperature sensor are used to determine sensor errors. Malfunction Caused Faulty connector connection. Faulty sensor.
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16.4.4 H15 (Compressor Temperature Sensor Abnormality) Malfunction Decision Conditions During startup and operation of cooling and heating, the temperatures detected by the outdoor compressor temperature sensor are used to determine sensor errors. Malfunction Caused Faulty connector connection. Faulty sensor. Faulty PCB. Troubleshooting...
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16.4.5 H16 (Outdoor Current Transformer Open Circuit) Malfunction Decision Conditions A current transformer (CT) is detected by checking the compressor running frequency (≥ rated frequency) and CT detected input current (less than 0.65A) for continuously 20 seconds. Malfunction Caused CT defective Outdoor PCB defective Compressor defective (low compression) Troubleshooting...
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16.4.6 H19 (Indoor Fan Motor – DC Motor Mechanism Locked) Malfunction Decision Conditions The rotation speed detected by the Hall IC during fan motor operation is used to determine abnormal fan motor (feedback of rotation > 2550rpm or < 50rpm) Malfunction Caused Operation stops due to short circuit inside the fan motor winding.
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16.4.7 H23 (Indoor Pipe Temperature Sensor Abnormality) Malfunction Decision Conditions During startup and operation of cooling and heating, the temperatures detected by the indoor heat exchanger temperature sensor are used to determine sensor errors. Malfunction Caused Faulty connector connection. Faulty sensor. Faulty PCB.
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16.4.8 H27 (Outdoor Air Temperature Sensor Abnormality) Malfunction Decision Conditions During startup and operation of cooling and heating, the temperatures detected by the outdoor air temperature sensor are used to determine sensor errors. Malfunction Caused Faulty connector connection. Faulty sensor. Faulty PCB.
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16.4.9 H28 (Outdoor Pipe Temperature Sensor Abnormality) Malfunction Decision Conditions During startup and operation of cooling and heating, the temperatures detected by the outdoor pipe temperature sensor are used to determine sensor errors. Malfunction Caused Faulty connector connection. Faulty sensor. Faulty PCB.
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16.4.10 H30 (Compressor Discharge Temperature Sensor Abnormality) Malfunction Decision Conditions During startup and operation of cooling and heating, the temperatures detected by the outdoor discharge pipe temperature sensor are used to determine sensor errors. Malfunction Caused Faulty connector connection. Faulty sensor. Faulty PCB.
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16.4.11 H32 (Outdoor Heat Exchanger Temperature Sensor 2 Abnormality) Malfunction Decision Conditions During startup and operation of cooling and heating, the temperatures detected by the outdoor heat exchanger temperature sensor are used to determine sensor errors. Malfunction Caused Faulty connector connection. Faulty sensor.
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16.4.12 H33 (Unspecified Voltage between Indoor and Outdoor) Malfunction Decision Conditions The supply power is detected for its requirement by the indoor/outdoor transmission. Malfunction Caused Wrong models interconnected. Wrong indoor unit and outdoor unit PCBs used. Indoor unit or outdoor unit PCB defective. Troubleshooting...
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16.4.13 H34 (Outdoor Heat Sink Temperature Sensor Abnormality) Malfunction Decision Conditions During startup and operation of cooling and heating, the temperatures detected by the outdoor heat sink temperature sensor are used to determine sensor errors. Malfunction Caused Faulty connector connection. Faulty sensor.
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16.4.14 H36 (Outdoor Gas Pipe Sensor Abnormality) Malfunction Decision Conditions During startup and operation of cooling and heating, the temperatures detected by the outdoor gas pipe temperature sensor are used to determine sensor errors. Malfunction Caused Faulty connector connection. Faulty sensor. Faulty PCB.
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16.4.15 H37 (Outdoor Liquid Pipe Temperature Sensor Abnormality) Malfunction Decision Conditions During startup and operation of cooling and heating, the temperatures detected by the outdoor liquid pipe temperature sensor are used to determine sensor errors. Malfunction Caused Faulty connector connection. Faulty sensor.
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16.4.16 H97 (Outdoor Fan Motor – DC Motor Mechanism Locked) Malfunction Decision Conditions The rotation speed detected by the Hall IC during fan motor operation is used to determine abnormal fan motor. Malfunction Caused Operation stops due to short circuit inside the fan motor winding. Operation stops due to breaking of wire inside the fan motor.
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16.4.17 H98 (Indoor High Pressure Protection) Error Code will not display (no Timer LED blinking) but store in EEPROM Malfunction Decision Conditions During heating operation, the temperature detected by the indoor pipe temperature sensor is above 60°C. Malfunction Caused Air short circuit at indoor unit Clogged indoor unit air filter Dust accumulation on the indoor unit heat exchanger 2/3 way valve closed...
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16.4.18 H99 (Indoor Freeze Prevention Protection: Cooling or Soft Dry) Error Code will not display (no Timer LED blinking) but store in EEPROM Malfunction Decision Conditions Freeze prevention control takes place (when indoor pipe temperature is lower than 2°C) Malfunction Caused Air short circuit at indoor unit Clogged indoor unit air filter Dust accumulation on the indoor unit heat exchanger...
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16.4.19 F11 (4-way valve Abnormality) Malfunction Decision Conditions When heating operation, when indoor pipe temperature is below 10°C When cooling operation, when indoor pipe temperature is above 45°C Malfunction Caused Connector in poor contact Faulty sensor Faulty outdoor unit PCB 4-way valve defective Troubleshooting...
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16.4.20 F17 (Indoor Standby Units Freezing Abnormality) Malfunction Decision Conditions When the different between indoor intake air temperature and indoor pipe temperature is above 10°C or indoor pipe temperature is below -1.0°C. Remark: When the indoor standby unit is freezing, the outdoor unit transfers F17 error code to the corresponding indoor unit and H39 to other indoor unit(s).
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16.4.21 F90 (Power Factor Correction Protection) Malfunction Decision Conditions During startup and operation of cooling and heating, when Power Factor Correction (PFC) protection circuitry at the outdoor unit main PCB senses abnormal high DC voltage level. Malfunction Caused DC voltage peak due to power supply surge. DC voltage peak due to compressor windings not uniform.
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16.4.22 F91 (Refrigeration Cycle Abnormality) Malfunction Decision Conditions During cooling, compressor frequency = Fcmax. During heating, compressor frequency > Fhrated. During cooling and heating operation, running current: 0.65A < I < 1.65A. During cooling, indoor intake - indoor pipe < 4°C. During heating, indoor pipe - indoor intake <...
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16.4.23 F93 (Compressor Rotation Failure) Malfunction Decision Conditions A compressor rotation failure is detected by checking the compressor running condition through the position detection circuit. Malfunction Caused Compressor terminal disconnect Faulty Outdoor PCB Faulty compressor Troubleshooting...
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16.4.24 F95 (Cooling High Pressure Abnormality) Malfunction Decision Conditions During operation of cooling, when outdoor unit heat exchanger high temperature data (61°C) is detected by the outdoor pipe temperature sensor. Malfunction Caused Air short circuit at indoor unit Dust accumulation on the indoor unit heat exchanger 2/3 way valve closed Faulty outdoor unit fan motor Excessive refrigerant...
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16.4.25 F96 (IPM Overheating) Malfunction Decision Conditions During operating of cooling and heating, when IPM temperature data (100°C) is detected by the IPM temperature sensor. Multi Models only Compressor Overheating: During operation of cooling and heating, when the compressor OL is activated. Heat Sink Overheating: During operation of cooling and heating, when heat sink temperature data (90°C) is detected by the heat sink temperature sensor.
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16.4.26 F97 (Compressor Overheating) Malfunction Decision Conditions During operation of cooling and heating, when compressor tank temperature data (112°C) is detected by the compressor tank temperature sensor. Malfunction Caused Faulty compressor tank temperature sensor 2/3 way valve closed Refrigerant shortage (refrigerant leakage) Faulty outdoor unit PCB Faulty compressor Troubleshooting...
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16.4.27 F98 (Input Over Current Detection) Malfunction Decision Conditions During operation of cooling and heating, when an input over-current (X value in Total Running Current Control) is detected by checking the input current value being detected by current transformer (CT) with the compressor running.
16.4.28 F99 (Output Over Current Detection) Malfunction Decision Conditions During operation of cooling and heating, when an output over-current (DC peak current value at IPM Prevention Control) is detected by checking the current that flows in the inverter DC peak sensing circuitry. Malfunction Caused Faulty outdoor unit PCB Faulty compressor...
17. Disassembly and Assembly Instructions WARNING High Voltage are generated in the electrical parts area by the capacitor. Ensure that the capacitor has discharged sufficiently before proceeding with repair work. Failure to heed this caution may result in electric shocks. 17.1 CS-E7NK CS-E9NK CS-E12NK CS-E15NK CS-XE7NK CS-XE9NK CS-XE12NK CS-XE15NK 17.1.1...
17.2 CS-E18NK CS-E21NK CS-XE18NK CS-XE21NK 17.2.1 Indoor Electronic Controllers, Cross Flow Fan and Indoor Fan Motor Removal Procedures 17.2.1.1 To remove front grille 17.2.1.2 To remove horizontal vane...
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17.2.1.3 To remove power electronic controller...
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17.2.1.4 To remove discharge grille 17.2.1.5 To remove control board 17.2.1.6 To remove cross flow fan and indoor fan motor...
17.3 Outdoor Electronic Controller Removal Procedure 17.3.1 CU-E7NKE CU-E9NKE CU-E7NKE-3 CU-E9NKE-3 CU-E12NKE-3 Caution! When handling electronic controller, be careful of electrostatic discharge. Remove the 3 screws of the Top Panel. Remove the Control Board as follows: Fig. 1 Fig. 4 Remove the 6 screws of the Front Panel.
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17.3.2 CU-E12NKE CU-E15NKE Caution! When handling electronic controller, be careful of electrostatic discharge. Remove the 5 screws of the Top Panel. Remove the Control Board as follows: Fig. 1 Fig. 4 Remove the 8 screws of the Front Panel. Fig. 2 Fig.
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17.3.3 CU-E18NKE CU-E21NKE Remove the 4 screws of the Top Panel. Remove the Control Board. Fig. 4 Remove the 8 screws of the Electronic Controller. Fig. 1 Remove the 10 screws of the Front Panel. Fig. 5 Fig. 2 Remove the Top Cover of the Electronic Caution! When handling electronic controller, be careful of Controller.
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18.1.8 CU-E18NKE Cooling Characteristic at Different Outdoor Air Temperature Cooling Characteristic [Condition] Indoor temperature: 27/19°C Remote condition: High fan speed, Cool 16°C Comp. Hz: F 16.600 16.100 15.600 15.100 14.600 14.100 13.600 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 Outdoor Air Temperature (°C) 6.200 5.700...
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Cooling Characteristic at Different Piping Length Piping Length Characteristic [Condition] Indoor temperature: 27/19°C, 35/-°C Remote condition: High fan speed, Cool 16°C Comp. Hz: F 15.500 15.400 15.300 15.200 Piping Length (m) 5.100 5.000 4.900 4.800 Piping Length (m) 0.940 0.930 0.920 0.910 0.900...
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Heating Characteristic at Different Outdoor Air Temperature Heating Characteristic [Condition] Indoor temperature: 20/-°C Remote condition: High fan speed, Heat 30°C Comp. Hz: F 40.000 38.000 36.000 34.000 32.000 30.000 Outdoor Air Temperature (°C) 6.600 6.100 5.600 5.100 4.600 4.100 Outdoor Air Temperature (°C) 7.200 6.700 6.200...
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Heating Characteristic at Different Piping Length Piping Length Characteristic [Condition] Indoor temperature: 20/-°C, 7/6°C Remote condition: High fan speed, Heat 30°C Comp. Hz: F 36.900 36.800 36.700 36.600 Piping Length (m) 5.840 5.820 5.800 5.780 5.760 Piping Length (m) 2.800 2.795 2.790 2.785...
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18.1.9 CU-E21NKE Cooling Characteristic at Different Outdoor Air Temperature Cooling Characteristic [Condition] Indoor temperature: 27/19°C Remote condition: High fan speed, Cool 16°C Comp. Hz: F 16.200 15.700 15.200 14.700 14.200 13.700 13.200 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 Outdoor Air Temperature (°C) 7.800 7.300...
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Cooling Characteristic at Different Piping Length Piping Length Characteristic [Condition] Indoor temperature: 27/19°C, 35/-°C Remote condition: High fan speed, Cool 16°C Comp. Hz: F 15.100 15.000 14.900 14.800 Piping Length (m) 6.400 6.300 6.200 6.100 Piping Length (m) 0.890 0.880 0.870 0.860 0.850...
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Heating Characteristic at Different Outdoor Air Temperature Heating Characteristic [Condition] Indoor temperature: 20/-°C Remote condition: High fan speed, Heat 30°C Comp. Hz: F 41.000 39.000 37.000 35.000 33.000 31.000 Outdoor Air Temperature (°C) 8.100 7.600 7.100 6.600 6.100 5.600 5.100 Outdoor Air Temperature (°C) 10.200 9.700...
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Heating Characteristic at Different Piping Length Piping Length Characteristic [Condition] Indoor temperature: 20/-°C, 7/6°C Remote condition: High fan speed, Heat 30°C Comp. Hz: F 38.100 38.000 37.900 37.800 37.700 Piping Length (m) 7.240 7.220 7.200 7.180 7.160 7.140 Piping Length (m) 3.050 3.040 3.030...
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19. Exploded View and Replacement Parts List 19.1 Indoor Unit 19.1.1 CS-E7NKEW CS-E9NKEW CS-E12NKEW CS-E15NKEW CS-XE7NKEW CS-XE9NKEW CS-XE12NKEW CS-XE15NKEW Note The above exploded view is for the purpose of parts disassembly and replacement. The non-numbered parts are not kept as standard service parts.
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REF. PART NAME & DESCRIPTION QTY. CS-E7NKEW CS-E9NKEW CS-E12NKEW CS-E15NKEW REMARK CHASSIS COMPLETE CWD50C1653 ← ← ← FAN MOTOR ARW7628AC ← ← ← CROSS-FLOW FAN COMPLETE CWH02C1076 ← ← ← BEARING ASSY CWH64K007 ← ← ← SCREW - CROSS-FLOW FAN CWH551146 ←...
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SHOCK ABSORBER ( R ) CWG713387 ← ← ← C.C. CASE CWG567354 ← ← ← (NOTE) All parts are supplied from PAPAMY, Malaysia (Vendor Code: 00029488). “O” marked parts are recommended to be kept in stock.
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REF. PART NAME & DESCRIPTION QTY. CS-XE7NKEW CS-XE9NKEW CS-XE12NKEW CS-XE15NKEW REMARK CHASSIS COMPLETE CWD50C1666 ← ← ← FAN MOTOR ARW7628AC ← ← ← CROSS-FLOW FAN COMPLETE CWH02C1076 ← ← ← BEARING ASSY CWH64K007 ← ← ← SCREW - CROSS-FLOW FAN CWH551146 ←...
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SHOCK ABSORBER ( R ) CWG713387 ← ← ← C.C. CASE CWG567354 ← ← ← (NOTE) All parts are supplied from PAPAMY, Malaysia (Vendor Code: 00029488). “O” marked parts are recommended to be kept in stock.
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19.1.2 CS-E18NKEW CS-E21NKEW CS-XE18NKEW CS-XE21NKEW Note The above exploded view is for the purpose of parts disassembly and replacement. The non-numbered parts are not kept as standard service parts.
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REF. PART NAME & DESCRIPTION QTY. CS-E18NKEW CS-E21NKEW CS-XE18NKEW CS-XE21NKEW REMARK CHASSIS COMPLETE CWD50C1654 ← CWD50C1604 ← FAN MOTOR ARW7627AC ← ← ← CROSS-FLOW FAN COMPLETE CWH02C1077 ← ← ← BEARING ASSY CWH64K007 ← ← ← SCREW - CROSS-FLOW FAN CWH551146 ←...
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SHOCK ABSORBER ( R ) CWG713403 ← ← ← C.C. CASE CWG567454 ← ← ← (NOTE) All parts are supplied from PAPAMY, Malaysia (Vendor Code: 00029488). “O” marked parts are recommended to be kept in stock.
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19.2 Outdoor Unit 19.2.1 CU-E7NKE CU-E9NKE CU-E7NKE-3 CU-E9NKE-3 CU-E12NKE-3 Note The above exploded view is for the purpose of parts disassembly and replacement. The non-numbered parts are not kept as standard service parts.
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REF. NO. PART NAME & DESCRIPTION QTY. CU-E7NKE CU-E9NKE REMARK CHASSIS COMPLETE CWD50K2073 ← SOUND PROOF MATERIAL CWG302447 CWG302292 FAN MOTOR BRACKET CWD541089 ← SCREW - FAN MOTOR BRACKET CWH551217 ← FAN MOTOR CWA951720 CWA951721 SCREW - FAN MOTOR MOUNT CWH55252J ←...
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REF. NO. PART NAME & DESCRIPTION QTY. CU-E7NKE-3 CU-E9NKE-3 CU-E12NKE-3 REMARK CHASSIS COMPLETE CWD50K2073 ← ← SOUND PROOF MATERIAL CWG302314 ← ← FAN MOTOR BRACKET CWD541089 ← ← SCREW - FAN MOTOR BRACKET CWH551217 ← ← FAN MOTOR CWA951720 CWA951721 CWA951699 SCREW - FAN MOTOR MOUNT CWH55252J...
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19.2.2 CU-E12NKE CU-E15NKE Note The above exploded view is for the purpose of parts disassembly and replacement. The non-numbered parts are not kept as standard service parts.
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REF. NO. PART NAME & DESCRIPTION QTY. CU-E12NKE CU-E15NKE REMARK CHASSIS COMPLETE CWD52K1277 ← SOUND PROOF MATERIAL CWG302719 ← FAN MOTOR BRACKET CWD541167 ← SCREW - FAN MOTOR BRACKET CWH551217 ← FAN MOTOR ARS6411AC CWA951830 SCREW - FAN MOTOR MOUNT CWH55252J ←...
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19.2.3 CU-E18NKE CU-E21NKE Note The above exploded view is for the purpose of parts disassembly and replacement. The non-numbered parts are not kept as standard service parts.
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REF. NO. PART NAME & DESCRIPTION QTY. CU-E18NKE CU-E21NKE REMARK CHASSIS COMPLETE CWD52K1261 ← ANTI - VIBRATION BUSHING CWH50077 ← COMPRESSOR 5RD132XBA21 ← NUT - COMPRESSOR MOUNT CWH56000J ← SOUND PROOF MATERIAL CWG302629 ← FAN MOTOR BRACKET CWD541153 ← FAN MOTOR ARW8401AC ←...