6. To set your phone to receive Internet calls on your added account, select the Receive incoming
calls option.
Make an Internet Call
Make an Internet call to either your contact's Internet calling account or phone number.
Internet calling account
n
In People, touch a contact who has an Internet calling account, and then touch Internet call.
l
In Call History, touch an Internet call log.
l
Phone number. First, enable Internet calling for your outgoing calls. With two fingers, swipe
n
down from the status bar, and then touch
select either For all calls when data network is available or Ask for each call.
Wi-Fi Calling
Wi-Fi calling gives you the ability to make and receive phone calls and send and receive text
messages over a wireless network. Because Wi-Fi Calling uses a wireless connection, your calls,
texts, and data activity won't count against your limits on your Sprint plan. Wi-Fi Calling also
enhances coverage in areas where a phone signal is weak.
Warning: 9-1-1 Emergency Calling using Wi-Fi Calling
Because Sprint Wi-Fi Calling is a Voice over IP service that sends calls over the Internet, it's
important to note that 9-1-1 works differently than a regular 9-1-1 call on the Sprint Network.
When you make a 9-1-1 call with a Sprint Wi-Fi Calling-enabled phone, your phone will first attempt
to complete your call like any other 9-1-1 call on the Sprint Network. If wireless coverage is not
available, your phone will try to complete a 9-1-1 call over Wi-Fi. Because of this, it's important to
always make sure you have an accurate address registered to each Wi-Fi access point you use for
Sprint Wi-Fi Calling.
If you would like to order a reminder sticker for your phone that explains how the 9-1-1 process
works with Sprint Wi-Fi Calling, please contact Care by dialing
844-665-6327.
Set Up and Enable Wi-Fi Calling
Before you can use Wi-Fi Calling, you need to set it up.
1. Connect to a wireless network. See Turn Wi-Fi On and Connect to a Wireless Network for
details.
Phone Calls
> Call. Touch Use Internet calling, and then
from your Sprint phone or
63