Page 1: User Guide
User Guide [UG template version 13b] [vmu_htc_a11_ug_en_092814, SW version 1.42.652.1, HW version 0001, update]...
Page 2: Table Of Contents
Table of Contents Important Information ........................1 Radio Frequency Exposure Operating Instructions ..............1 Important Note on Recoverable Data ..................1 Get Started ............................2 Your Phone at a Glance ......................2 Charge Your Phone......................... 3 Activation and Service ......................4 Create Your Account and Pick Your Plan ...............
Page 3 HTC Sense Keyboard ....................43 Enter Text by Typing on the HTC Sense Keyboard ............43 Enter Text with Word Prediction on the HTC Sense Keyboard ........45 Enter Text with the HTC Sense Keyboard Using the Trace Keyboard......46 Enter Text by Speaking on the HTC Sense Keyboard..........
Page 4 Phone Calls ........................... 50 Make Phone Calls ......................... 50 Call Using Smart Dial ..................... 50 Dial an Extension Number ..................... 51 Return a Missed Call...................... 51 Call From Call History ....................52 Call From People ......................52 Call Using a Speed Dial Number ................... 52 Call a Number in a Text Message, Email Message, or Calendar Event ......
Page 5 Retrieve Your Voicemail Messages................62 Internet Calls.......................... 63 Add an Internet Calling Account ..................63 Make an Internet Call ..................... 63 Contacts ............................65 Your Contacts List ......................... 65 Find People ........................66 Set Up Your Profile........................ 66 Add Entries to the People App ....................67 Add a New People Entry....................
Page 6 Send a New Gmail Message ..................78 Reply To or Forward an Email Message ............... 78 Add a Gmail Account ..................... 79 Get Help with Gmail ....................... 79 Email ............................79 Add an Email Account....................79 Check Your Mail Inbox....................80 Organize Your Inbox ......................
Page 7 Google+.......................... 98 YouTube......................... 98 Apps and Entertainment ......................101 Get Apps ..........................101 Get Apps from Google Play ..................101 Download Apps from the Web ..................102 Uninstall an App ......................103 Navigate with Google Maps ....................103 Music............................ 106 Listen to Music ......................
Page 8 Add a VPN Connection ....................118 Connect to a VPN ......................118 Disconnect From a VPN ....................119 Search for Information ......................119 Perform Searches on the Web and Your Phone............119 Search the Web with Your Voice ................. 119 Set Search Options ......................
Page 9 Dropbox ........................151 Voice Recorder ........................152 Record Your Voice ....................... 152 HTC Sync Manager ......................152 Install HTC Sync Manager on a Windows Computer..........153 Transfer iPhone Content to Your HTC Phone............. 153 Get Help ........................154 File Manager........................154 Switch Between Storage Types...................
Page 10 Check the microSD Card Memory ................164 Erase the microSD Card ....................164 HTC Dot View ........................165 Change the HTC Dot View Wallpaper ................. 165 Select Which Notifications to Display ................166 Update Your Phone ......................166 Prepare for a Phone Update..................166 Update the Operating System ..................
Page 11 Alarm ..........................171 Accounts & Sync ......................... 171 Add Your Social Networks, Email Accounts, and More ..........171 Add an Exchange ActiveSync Account ............... 172 Add Email Accounts ..................... 172 Add One or More Google Accounts................172 Manage Your Online Accounts ..................173 Location Settings .........................
Page 12 Change the Phone Language..................199 Spell Checker ....................... 199 Keyboard and Input Methods - Google Voice Typing ..........199 Keyboard and Input Methods - HTC Sense Input ............199 Keyboard and Input Methods - Swype ................ 200 Speech Settings ......................200 Date &...
Page 13 Activate This Device ......................201 System Updates ........................201 About Your Phone ....................... 202 Proprietary Notices ........................204 Index............................206...
Page 14: Important Information
Important Information The following topics provide important information that should be read prior to using your HTC Desire 510. Radio Frequency Exposure Operating Instructions This device was tested for compliance with the applicable FCC and Industry Canada specific absorption rate (SAR) limits for radio frequency (RF) exposure during typical body-worn operations.
Page 15: Get Started
Get Started The following topics give you all the information you need to set up your HTC Desire 510 and Virgin Mobile service the first time. Your Phone at a Glance The following illustrations outline your phone’s primary external features, keys, and buttons.
Page 16: Charge Your Phone
Back Panel Charge Your Phone Your phone’s battery should have enough charge for the device to turn on and find a signal, run the setup application, set up voicemail, and make a call. You must fully charge the battery to begin setting up your phone.
Page 17: Activation And Service
3. Plug the AC adapter into an electrical outlet. Fully charging a battery may take up to three hours. Note: Use only the adapter and the USB cable that came with your phone to charge the battery. When the battery power is too low, make sure to use the power adapter to charge, not the USB cable connection with your computer.
Page 18: Manage Your Account
You can also start the activation process manually. ■ Touch > > Settings > Activate this device. Manage Your Account Access information about your account. You can: ● Check your minutes. ● Add money (Top-Up). ● Changes plans. ● And more! From Your Phone Access your account from the special My Account app.
Page 19: Additional Information
If you use the HTC Get Started service, your phone will show you the URL of the HTC Get Started site and a pair code. On your computer’s Web browser, just go to the URL and enter the pair code to start your Web setup.
Page 20: Set Up Voicemail
HTC Backup. This screen shows apps, social accounts, contacts, and more that you’ve backed up to your online storage. For more information, see Backup.  Tell HTC. Choose whether to allow HTC to collect anonymous data in the background about how you use your phone. 3. Touch FINISH.
Page 21: Transfer Content To Your New Phone
On your old Android™ phone, download the HTC Transfer Tool and use it to transfer your content to your new HTC phone. The types of locally stored content on your old phone that the tool can transfer include contacts, messages, calendar events, Web bookmarks, music, photos, and videos.
Page 22: Transfer Content From An Iphone
Depending on the capabilities of your old phone, you may be able to transfer not only contacts but also other data such as calendar events and text messages to your new HTC phone. Get Started...
Page 23: Transfer Content Between Your Phone And Computer
Tip: Use HTC Sync Manager to transfer more types of content from an iPhone. For details, see Transfer iPhone Content to Your HTC Phone. 1. If you’re setting up your new HTC phone for the first time, select Get content from old phone and touch NEXT. - or - With two fingers, swipe down from the status bar, and then touch >...
Page 24: Restore Your Backup From Your Online Storage To Your New Phone
Restore Your Backup From Your Online Storage to Your New Phone If you used HTC Backup before, you can restore your backup to your new HTC phone when you turn the phone on for the first time or after a factory reset.
Page 25: Your Home Screen
Your Home Screen After you’ve turned on and set up your phone, you’ll see HTC BlinkFeed™. ● Customize HTC BlinkFeed to show posts from your social networks, headlines from your favorite news media, and more.
Page 26: Phone Basics
Phone Basics Your phone is packed with features that simplify your life and expand your ability to stay connected to the people and information that are important to you. The topics in this section will introduce the basic functions and features of your phone. Your Phone’s Layout The illustrations below outline your phone’s basic layout.
Page 27 ● Volume Button allows you to adjust the ringer or media volume or adjust the voice volume during a call. ● Charger/Accessory Jack allows you to connect the phone charger or the USB cable (included). CAUTION! Inserting an accessory into the incorrect jack may damage the phone. ●...
Page 28: Turn Your Phone On And Off
Back Panel ● Microphone transmits your voice for conference calls. ● Camera allows you to take photos and videos. ● Speaker the back speaker lets you hear sounds when you’re playing music or during conference calls. ● Back Cover Notch lets you remove the back cover and access the battery compartment and SIM and microSD™...
Page 29: Turn Your Screen On And Off
Turn Your Phone On ■ Press and hold the Power Button ( ) at the top of the phone. You will feel or hear the phone vibrate when it has been turned on. The first time you turn on your phone, it will search for Virgin Mobile service, and begin the setup application. Turn Your Phone Off 1.
Page 30: Your Phone's Lock Screen
1. When the screen is off, press the Power Button to show the lock screen. 2. You can either:  Swipe up to unlock the screen, swipe right to go directly to HTC BlinkFeed, or swipe left to go to the Home widget panel. ...
Page 31: Notification Widget
Add a Widget on the Lock Screen Choose from our selection of lock screen widgets. Note: Before you can add a widget on the lock screen, you must select the Enable lock screen widgets option in Settings > Security. 1. On the lock screen, pull from the right edge of the touchscreen until you see a icon.
Page 32: Onscreen Navigation Buttons
To enable the lock screen again, touch > > Settings > Security, and then touch Screen lock > Lock screen. Onscreen Navigation Buttons Your phone has onscreen navigation buttons at the bottom of the screen which rotate when you change the orientation. The onscreen navigation buttons do not show up when the screen is off. ●...
Page 33 Touch and Hold To open the available options for an item (for example, a contact or link in a Web page), touch and hold the item. Swipe or Slide Quickly swipe your finger vertically or horizontally across the screen to go to other widget panels, scroll through documents, and more.
Page 34 Flick Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick strokes. This finger gesture is always in a vertical direction, such as when flicking the contacts or message list. Press and Flick On the Home screen, you can easily move a widget or icon from one screen to another.
Page 35 Slide with Two Fingers In some apps, like Gallery, Messages, Mail, or the Web browser, slide two fingers apart to zoom in when viewing a picture or text. Slide two fingers together to zoom out of the picture or text. Phone Basics...
Page 36: Motion Gestures
Two-finger Swipe Swipe down from the status bar using two fingers to access Quick Settings. Motion Gestures Use motion gestures to rotate the screen, mute, lower the ringtone volume, and more. Flip to Mute When a call comes in, you can turn your phone over to mute it. ■...
Page 37 Pick Up to Lower Volume In a business meeting or restaurant, pick your phone up when a call comes in to lower the ringtone volume. You can turn this feature on or off. ■ With two fingers, swipe down from the status bar, touch >...
Page 38 For most screens, you can automatically change the screen orientation from portrait to landscape by turning the phone sideways. When entering text, you can turn the phone sideways to bring up a bigger keyboard. See HTC Sense Keyboard for more details. To turn this feature off: ■...
Page 39: Working With Phone Apps And Settings
Working with Phone Apps and Settings Quickly open your favorite apps even when the phone screen is locked and easily change your phone settings to make it truly yours. Open an App There are several options for opening an app from the Home screen. ●...
Page 40  To clear the recent apps list, touch Refresh Content In some apps, you can easily refresh content that’s synced or downloaded from the Web with a simple finger gesture. 1. While viewing content such as weather, stocks, or Mail inbox, scroll to the top of the screen.
Page 41 2. Pull down the screen with your finger, and then release to refresh. Arrange Apps on the Apps Screen Personalize the Apps screen to your liking. You can rearrange the apps and change the layout. 1. Touch (Apps). 2. Touch and then choose how to arrange apps, such as alphabetically.
Page 42: Get To Know Your Settings
Group Apps into Folders 1. Touch (Apps). 2. Touch > Custom. 3. Touch > Rearrange apps. 4. Touch and hold an app, and then drag it over to another app to automatically create a folder. 5. To add more apps, drag each app over to the folder. 6.
Page 43: Using Quick Settings
 With two fingers, swipe down from the status bar to open Quick Settings, and then touch  From the Home screen, touch to switch to the Apps screen, and then touch Settings. 2. Here are some of the basic settings you can change: ...
Page 44: Htc Blinkfeed - Your Dynamic Home Screen
To remove an item, drag it below Hidden items. HTC BlinkFeed - Your Dynamic Home Screen Stay in touch with friends or get the latest about your interests right on HTC BlinkFeed. Set up which social networks, news sources, and other information will appear. Phone Basics...
Page 45: Turn Htc Blinkfeed On Or Off
Scroll to the top and pull down on the screen to manually refresh the stream. ● Swipe right on HTC BlinkFeed to open the slideout menu to choose the type or add your custom topics to display. Tip: You’ll see the clock widget on HTC BlinkFeed if you’ve set HTC BlinkFeed as the main Home screen.
Page 46: Add Content To Htc Blinkfeed
2. Swipe right to open the slideout menu. 3. Touch > Add content. 4. Choose a category. Or, if it’s your first time to add content on HTC BlinkFeed, touch the Get automatic recommendations from BlinkFeed tile. Sign in to get recommendations.
Page 47: Customize The Highlights Feed
Subscribe to Multiple Regional Editions By default, HTC BlinkFeed display feeds and information available for your current location. You can show one or more editions of your choice on HTC BlinkFeed. 1. Touch or swipe right to go to HTC BlinkFeed.
Page 48: Post To Your Social Networks
3. Touch > Compose, and then choose a social network. 4. Compose your status update and post it on your social network. Remove Content From HTC BlinkFeed Whether it’s a tile or an entire feed, you can remove content you don’t want to see on HTC BlinkFeed. ●...
Page 49: Customize The Launch Bar
To use a photo you captured with the camera, touch Gallery, choose and crop a photo, and then touch DONE.  Touch Computer photos to use the HTC Get Started service to choose a photo from your computer.  Touch ID wallpapers to select a wallpaper from a downloaded Mobile ID pack.
Page 50: Organize Your Widget Panels
Note: You won’t be able to add a new widget panel if you’ve already reached the maximum limit. Note: If it’s not removed, HTC BlinkFeed always appears as the first panel. A widget panel cannot be inserted before HTC BlinkFeed.
Page 51 3. Touch > Widgets. 4. Scroll through the widgets or touch to search for specific widgets. Some widgets are available in different styles and sizes. 5. Touch and hold a widget, and then drag it to a widget panel you want to add it to. You can also add widgets that allow you to quickly switch on or off certain settings such as Bluetooth and GPS.
Page 52: Status Bar And Notifications Panel
4. To remove the item, drag it to , and when the item turns red, release it. Status Bar and Notifications Panel The status bar and notification panel make it easy to see your phone’s connection, alert you of new messages, and much more. Status Bar The status bar at the top of the Home screen provides phone and service status information on the right side and notification alerts on the left.
Page 53 Phone speaker muted Vibrate mode Shows current battery charge level (icon shown is fully charged) Bluetooth on Connected to Bluetooth device Airplane mode Alarm set Wired microphone headset connected Wired headset connected *Important: Turning off a location service means no applications on your phone will collect your location data through that location service.
Page 54: Notifications Panel
Icon Description General notification (for example, sync error) Wi-Fi is on and wireless networks are available Data synchronizing – connected to HTC Sync More (undisplayed) notifications Missed call Call in progress Uploading data (animated) Downloading data (animated) Waiting to upload...
Page 55: Capture The Phone Screen
2. On the Notifications panel:  You can expand certain notifications to see more information, such as email previews and calendar events. Spread with your two fingers to expand a notification, or pinch to collapse it.  You’ll see icons in some notifications that allow you to take immediate actions. For example, when you have a missed call, touch the available icons to return the call or reply with a text message.
Page 56: Enter Text
Settings, they’ll only appear on the portrait keyboard. And since everyone has their own typing style, you can calibrate the keyboard in Settings > Language & keyboard > HTC Sense Input > Advanced > Calibration tool so it learns how you type.
Page 57 Tips: To open the keyboard settings, touch and hold the comma key until you see above the key. Or go to Settings > Language & keyboard > HTC Sense Input. Change the HTC Sense Keyboard Layout You can choose from different keyboard layouts to suit your typing style.
Page 58: Enter Text With Word Prediction On The Htc Sense Keyboard
2. Touch HTC Sense Input > Keyboard selection, and then choose the languages you want. 3. To change the keyboard language, do any of the following:  Swipe left on the onscreen keyboard (not available if you’re using trace keyboard).
Page 59: Enter Text With The Htc Sense Keyboard Using The Trace Keyboard
Keyboard Instead of touching the keys on the onscreen keyboard, you can ―trace‖ to type words. Note: You need to turn on Trace keyboard in Settings > Language & keyboard > HTC Sense Input. 1. Touch an area where you want to enter text.
Page 60: Enter Text By Speaking On The Htc Sense Keyboard
Switch to the Swype Keyboard You can change your phone’s text input method to Swype from the default HTC Sense keyboard. To change the input method to Swype: 1. Touch an area where you want to enter text.
Page 61: Edit Text
Touch and hold the space bar to change the keyboard language. Edit Text In HTC apps such as Internet and Mail, you can select and copy text, and then paste or share it. Select, Copy, and Paste Text 1. Touch and hold on a word.
Page 62 2. Drag the start and end anchors to highlight the surrounding text you want to select. Tip: You can use the magnifier to zoom in while selecting your text. To turn on the magnifier, with two fingers, swipe down from the status bar to open Quick Settings. Touch >...
Page 63: Phone Calls
Phone Calls Your phone’s calling features let you enjoy clear phone calls across the country. Make Phone Calls There are several convenient ways to place calls from your phone. Call Using Smart Dial You can either dial a number directly, or use Smart dial to quickly place a call. Smart dial searches and calls a stored/synced contact or a number from your call history.
Page 64: Dial An Extension Number
 If the phone number has an extension, touch after connecting to the main line and then dial the extension number. 5. To hang up, touch END CALL. Change the Phone Dialer Layout Switch between a large or standard dial keypad. 1.
Page 65: Call From Call History
Call From Call History You can directly call numbers stored in your Call history. 1. Touch > Phone. 2. Swipe right to display the CALL HISTORY tab. 3. Touch an entry to place a call. Note: You cannot make calls from Call history to entries identified as No ID or Restricted. Tip: Touch and hold an entry in the Call history list to open the options menu where you can select to view the contact information (if number is stored in People), edit the number before you call, send a text message, or delete the entry from the Call history list and more.
Page 66: Make International Calls
Important: You won’t be able to make an emergency call if you don’t have a network signal. 1. Unlock the screen. For more information, see Turn Your Screen On and Off. 2. Touch Phone on the Home screen. 3. Touch Note: If you’ve enabled but forgotten your lock password or lock pattern, you can still make emergency calls by touching Emergency call on the screen.
Page 67: Set Up Speed Dial
Important: International calls may incur additional fees. Contact Virgin Mobile customer service for details. Change the International Dialing Code By default, the international dialing code is set to 011. When you’re traveling in another country, you can set the international dialing code to your current location. 1.
Page 68: In-Call Options
 Press the Power Button twice to reject a call. Tip: After declining a call, you can send a text message to the caller or create a reminder for you to return the call. All declined calls go to your voicemail. Mute the Ringing Sound without Rejecting the Call ●...
Page 69: End A Call
3. Once you have established the connection, touch > Add call, and dial the second number. (This puts the first caller on hold and dials the second number.) Tip: You can add a call even if the first call was an incoming call. 4.
Page 70: Call Forwarding
To respond to an incoming call while you’re on a call: ■ Touch > Flash. (This puts the first caller on hold and answers the second call.) To switch back to the first caller: ■ Touch > Flash again. Note: For those calls where you don’t want to be interrupted, you can temporarily disable Call Waiting by touching before placing your call.
Page 71: Save A Number From Call History
1. Touch > Phone. 2. Swipe to view the CALL HISTORY tab. Each entry contains the phone number (if it is available) and the contact name (if the number is in People). 3. Do any of the following:  Touch a name or number in the list to call. See Call From Call History.
Page 72: Erase Call History
Note: To remove a caller from your blocked list, on the CALL HISTORY tab, touch > Blocked contacts. Touch and hold a contact, and then touch Unblock contacts. Erase Call History If the Call history becomes long, you can delete an entry or the entire Call history list. 1.
Page 73: Visual Voicemail
Visual Voicemail Visual Voicemail gives you a quick and easy way to access your voicemail. Now you can find exactly the message you are looking for without having to listen to every voicemail message first. This new feature periodically goes out to your voicemail, and gathers the caller information from all of the current voicemails.
Page 74: Voicemail (Traditional)
2. Touch a message. 3. While reviewing a voicemail message, you can:  Touch to play or to pause the voicemail.  Touch > Archive to save the message.  Touch and drag the timeline to scrub through the message to different points. ...
Page 75: Voicemail Notification
Voicemail Notification There are several ways your phone alerts you to a new message. ● By sounding the assigned ringer type. ● By displaying in the Notifications area of the status bar when a single new unheard voicemail message is received. Note: Your phone accepts messages even when it is turned off.
Page 76: Internet Calls
Use Another Phone to Access Your Messages 1. Dial your wireless phone number. 2. When your voicemail answers, press the asterisk key (*) on the phone. 3. Enter your password. Tip: When you call voicemail from another phone, you first hear the header information (date, time, and sender information) for the message.
Page 77  In Call History, touch an Internet call log. ● Phone number. First, enable Internet calling for your outgoing calls. With two fingers, swipe down from the status bar, and then touch > Call. Touch Use Internet calling, and then select either For all calls when data network is available or Ask for each call.
Page 78: Contacts
Contacts The People application lets you easily manage your communications with contacts through phone, messaging, email, and social networks. And, if you have the same contacts from different sources, you can merge their contact information so you won’t have duplicate entries. Your Contacts List The People app lists all contacts stored on your phone and from the online accounts you’re logged in to.
Page 79: Find People
Filter Your Contacts List When your contacts list gets long, you can choose which contact accounts to show. 1. On the PEOPLE tab, touch on the top bar. 2. Select the online accounts that contain the contacts you want to display. 3.
Page 80: Add Entries To The People App
While creating a new contact in People, you can add an extension number to their number so you can skip the voice prompts when calling. Note: You must use the HTC Sense Keyboard to find these keys. 1. After entering the number of the main line, do one of the following:...
Page 81: Get In Touch With A Contact
 Touch to insert a pause before the extension number is dialed automatically. To make the pause longer, touch again.  Touch to be prompted to confirm the extension number. 2. Enter the extension number. Get in Touch with a Contact Choose the best way to connect with your contacts.
Page 82: Delete An Entry
3. Touch SAVE. Delete an Entry Follow these steps to delete an entry in your contacts list. 1. On the PEOPLE tab, touch and hold the contact, and then touch Delete contact. 2. Touch OK to confirm. Delete Multiple Entries Clean up your contacts list by deleting entries that you no longer need.
Page 83: Accept Contact Link Suggestions
Accept Contact Link Suggestions When your phone finds contacts that can be merged, you’ll see a link notification when you open the People app. 1. On the PEOPLE tab, touch the Contact link suggestion notification when available. You’ll see a list of suggested contacts to merge. 2.
Page 84: Contact Groups
2. Do any of the following:  To send someone’s contact information, touch and hold the name of the contact (not the icon or photo), and then touch Send contact as vCard.  To send your contact information, touch and hold My profile, and then touch Send my profile.
Page 85: Send A Message Or Email To A Group
1. Touch > > People. 2. On the GROUPS tab, touch 3. Enter a name for the group. 4. Touch > Add contact to group. 5. Select the contacts you want to add, and then touch SAVE. 6. When your group is complete, touch SAVE. Send a Message or Email to a Group Easily send a message or email to all members of the group.
Page 86: Manage Your Contact Groups
Manage Your Contact Groups Put your favorite group at the top of the groups’ list or delete groups that you don’t need. 1. Touch > > People. 2. On the GROUPS tab, touch > Edit groups. 3. You can:  Rearrange the contact groups.
Page 87: Private Contacts
4. If you have more than one account set up, touch the type for the imported contacts. 5. If you have multiple backups available, select the backup you want to import, and then touch OK. 6. Enter the password you've set for this backup, and then touch OK. Private Contacts If you don't want to show a contact's name and photo on the lock screen when you have an incoming call, add the contact to your private contacts list.
Page 88: Accounts And Messaging
Accounts and Messaging With Virgin Mobile service and your phone’s messaging capabilities, you have the opportunity to share information through many different channels and accounts. Gmail You will need a Google Account to access several phone features such as Gmail, Google Maps™, and Google Play.
Page 89: Sign In To Your Google Account
6. In the Google Password Recovery screen, choose whether to set up your recovery options in case you forgot your account password or touch Not now to do this later. Note: When setting up a new Google Account, either on your phone or online, you will be prompted to add a secondary email address.
Page 90 1. Touch > > Gmail. 2. Do any of the following from your Inbox.  Touch an email message (not the sender image or letter tile) to read, forward, or reply to the message.  Touch an inbox category (for example, Primary) at the top bar to switch to your other other Gmail account or to display drafts, sent messages, or other email labels and categories.
Page 91: Send A New Gmail Message
Tip: Get help in using Gmail by touching > Help. Send a New Gmail Message Create and send an email message from your Gmail account. 1. Touch > > Gmail. 2. In the inbox of the Gmail account you want to use, touch 3.
Page 92: Add A Gmail Account
2. Touch the email message or conversation. 3. To reply to the sender, touch . Or, touch and choose whether to Reply all or Forward. 4. Do one of the following:  If you are replying to the sender or you selected Reply all, enter your reply message. ...
Page 93: Check Your Mail Inbox
Tip: You can also set up an email account from the Accounts & sync menu. With two fingers, swipe down from the status bar, and then touch > Accounts & sync > 3. Enter the email address and password for your email account, and then touch Next. If you have custom settings for your account, touch Manual setup and follow the prompts.
Page 94: Organize Your Inbox
 To change an email account’s settings, select the account and then touch > Settings. Organize Your Inbox Organize your email messages into tabs and quickly find the messages you want. 1. Touch > > Mail. 2. Switch to the email account that you want to use. 3.
Page 95: Read And Reply To An Email Message
Resume a Draft Email Message 1. Touch > > Mail. 2. In an email account inbox, touch > Folder > Drafts. 3. Touch the message. 4. When you finish editing the message, touch Read and Reply to an Email Message Read email messages and reply them promptly in the Mail app.
Page 96: Search Email Messages
Sort Email Messages Customize how you sort your email messages. ■ From an email account inbox, touch > Sort, and select from the sorting options. Move Email Messages to Another Folder 1. Touch > > Mail. 2. Switch to the email account that you want to use. 3.
Page 97: Work With Exchange Activesync Email
Search Emails From a Contact Search emails from a contact when you remember the sender, but can’t find that particular message. 1. Touch > > Mail. 2. Switch to the email account you want to use. 3. Touch and hold an email message from a contact. 4.
Page 98: Delete An Email Account
7. If you want a different auto-reply message for recipients outside your organization, select the Send replies to external senders option, and then enter the auto-reply message in the box that appears. 8. Touch SAVE. Send a Meeting Request 1. Touch >...
Page 99: Change The Email Account Settings
Smart Sync then extends the email synchronization time after each auto sync time passes and you don’t open the Mail app. To sync your email at any time, open the Mail app and check your inbox. If you want to receive email messages as they arrive, select another peak and off-peak sync schedule in the email account’s Sync, Send &...
Page 100: Text Messaging And Mms
• Off-peak sync: Set the synchronization schedule during your set off-peak time. • Download past mail or Download options (POP email): Set how many days or number of emails to download past email messages. • Refresh on open: Select to automatically download email messages when you open an email folder.
Page 101: Send A Text Message (Sms)
Send a Text Message (SMS) Quickly compose and send text messages on your phone. 1. Touch > Messages. 2. Touch 3. Enter a contact name or mobile number in the ―To‖ field. 4. Touch the ―Add text‖ box and then start composing your message. 5.
Page 102: Send A Group Message
5. Touch the ―Add text‖ box, and then start composing your message. 6. Touch and then select an attachment type. Tip: Record videos with minimum resolution so you can reduce the file size of your attachments. For details, see Change Camera and Video Settings.
Page 103: Save And Resume Composing A Draft Message
1. Touch > Messages. 2. Touch 3. Touch , select multiple recipients, and then touch DONE. You can also swipe to the GROUP tab and select a contact group. 4. To send a group SMS, make sure that Send as individual messages is selected. Clear this option to send your message as a group MMS.
Page 104: Read And Reply To A Message
Read and Reply to a Message Depending on your notification settings, the phone plays a ringtone, vibrates, or displays the message briefly in the status bar when you receive a new text or multimedia message. To change the notification for new text and multimedia messages, see Text and Multimedia Message Options.
Page 105: Receive Text Messages From Contacts Using An Iphone
3. Touch the message, and then touch Forward. Receive Text Messages From Contacts Using an iPhone If you have just migrated your contacts from an iPhone to your new HTC phone, your contacts may still be texting you through iMessage and not through SMS or MMS.
Page 106: Block Unwanted Messages
Important: Message stored on your SIM card cannot be moved to the secure box. Move Messages to the Secure Box 1. Touch > Messages. 2. On the Messages screen, touch a contact (or phone number) to display the exchange of messages with that contact.
Page 107: Delete Messages And Conversations
When the contact sends you messages, you will not see them in the Messages screen or receive notifications and calls. To read messages in the block box, on the Messages screen, touch > Block. Note: To remove messages or contacts from the block box, touch and hold the contact (or phone number) and touch Unblock.
Page 108: Text And Multimedia Message Options
1. Touch > Messages. 2. On the Messages screen, touch > Back up/Restore SMS > Back up. 3. Touch OK > Back up SMS via mail. 4. Choose whether you want to protect the backup file with a password. 5. Select the email app to use. The email app compose screen opens with the backup file attached.
Page 109 • Notification sound: Select a ringtone that is specific to new text and multimedia messages. Note that the ringtone briefly plays when selected. • Vibrate: Select this option if you want the phone to vibrate when a new text or multimedia message arrives.
Page 110 • Attachment storage: Select the storage where you want to save multimedia message attachments. This is disabled for phones with no storage card. • Connection settings: View various connection settings such as the connection name and server address.  Multimedia messages (MMS): Group Messages •...
Page 111: Social Networking Accounts
Sign in to your Facebook account from the Accounts & sync settings or the Facebook app. See your Facebook friends’ statuses in People or in HTC BlinkFeed. You can also see your Facebook friends’ photos in Gallery. For more information, see...
Page 112  Touch the video screen to pause, resume playback, or drag the slider to jump to a different part of the video.  Scroll down the video information panel to see the description, related videos, or comments from other viewers. ...
Page 113 1. Touch > > YouTube 2. Browse or search for a video. 3. Touch next to the video title, and then touch Add to > New playlist. 4. Enter the playlist name, and then touch OK. Tip: If you don't want to share the video playlist, select Private before you touch OK. 5.
Page 114: Apps And Entertainment
Apps and Entertainment You can access all your phone’s apps in the Apps screen. Note: Available applications and services are subject to change at any time. Get Apps You can find and install apps from Google Play or from the Web. Important: Virgin Mobile’s policies often do not apply to third-party applications.
Page 115: Download Apps From The Web
Find and Install an Application When you install apps from Google Play and use them on your phone, they may require access to your personal information (such as your location, contact data, and more) or access to certain functions or settings of your phone. Download and install only apps that you trust. Important: Be cautious when downloading apps that have access to functions or a significant amount of your data on your phone.
Page 116: Uninstall An App
1. Open your Web browser, and then go to the website where you can download the app you want. 2. Follow the website’s download instructions for the app. 3. Before you can install the downloaded app, make sure that you’ve set your phone to allow installation of third-party apps in Settings >...
Page 117 4. If you want to see more information overlaid on the map, touch , and then touch a map view such as Traffic or Public transit to toggle the view on and off. Navigate the Map Navigate the map using finger gestures. ●...
Page 118 4. If there is more than one search result, touch to view the search results list. 5. Touch the info sheet to check the address, get directions, see the location in Street View (if available), and more. 6. To check the next or previous location on the search, swipe the info sheet left or right. To clear the map and search another location, swipe down the info sheet (if it’s expanded), and then touch Get Directions...
Page 119: Music
5. Touch Choose destination, and then enter or select your destination. Note: If you’re taking public transit, touch to set the date and time of travel, or touch Options to set your route preferences. 6. Touch a route or transit option to view the directions on the map. You’ll also see the travel duration on the info sheet at the bottom of the screen.
Page 120: Create And Work With Playlists
 ® Touch to play your music on a DLNA compliant TV or audio system, HTC Media Link HD, or stereo Bluetooth device.  Touch to minimize the Now playing screen to continue browsing your music collection.
Page 121 1. Touch > > Music. 2. Swipe to the PLAYLISTS tab. 3. Touch and then enter a playlist name. 4. To add songs, touch beside the title text box, browse your music collection, and then touch a song to add. Repeat this step to add more songs. 5.
Page 122: Add A Song To The Queue
Add a Song to the Queue While playing a song, you can also browse other tracks stored on your phone. Add a song or an album to the queue so it plays when the current playlist has finished playing. 1. While a song is playing, browse for other tracks. 2.
Page 123: Search For Lyrics, Music Videos, And More
Trim an MP3 Ringtone Use the Music app’s ringtone trimmer if you want to set only a part of the song as ringtone. 1. When you find the song that you want, touch > Set as ringtone > Trim the ringtone. 2.
Page 124: Google Play Music
1. Touch > > Music. 2. Browse to the song you want to play and touch it. 3. Swipe to the VISUALIZER tab to view the lyrics. Song lyrics appear onscreen if content has been successfully downloaded. Tip: Want a different visual for your music? Touch > Scene and select a scene. If you want the scene to change for every song, select Random.
Page 125: Share Media On Dlna Devices
Share Media on DLNA Devices Share photos, videos, and movies with your friends on a big screen. Simply connect your phone to your home network and instantly share photos, videos, movies, and music. Note: If you’ll be using a DLNA compliant TV or audio system, refer to its documentation on how to connect it to your home network.
Page 126: Web And Data
Web and Data The following topics address your phone’s data connections, the built-in Web browser, and connections to your computer. Additional data-related features can be found in Accounts and Messaging, Apps and Entertainment, and Tools and Calendar. Data Services General Information – 4G LTE and 3G Networks The following topics will help you learn the basics of using your data services, including managing your user name, launching a data connection, and navigating the Web with your...
Page 127: Data Connection Status And Indicators
Data Connection Status and Indicators Your phone displays the current status of your data connection through indicators at the top of the screen. The following symbols are used: Icon Description Network (full signal): The number of bars indicate the strength of the signal. More bars mean a better signal.
Page 128: Manage Your Data Usage
4. Choose the start and end time when data connection is disabled. 5. Touch the Sleep mode ON/OFF switch to turn it on. The data connection resumes when you switch the screen back on. Manage Your Data Usage If you’re on a limited data allowance, it’s important to keep track of the activities and apps that usually send and receive data, such as browsing the Web, syncing online accounts, and sending email or sharing status updates.
Page 129: Wi-Fi
6. Drag the vertical line markers to see how much data you’ve used during a particular time interval. Note: If you’re connecting your phone to another portable Wi‑Fi hotspot, touch > Mobile hotspots to restrict background data from downloading that may incur extra data connection. View the Data Usage of Apps 1.
Page 130: Prevent Notifications From Unsecured Wi-Fi Networks
Prevent Notifications from Unsecured Wi-Fi Networks You can prevent getting notified about unsecured Wi-Fi networks. 1. With two fingers, swipe down from the status bar to open Quick Settings. 2. If Wi-Fi connection is off, touch the WI-FI tile to turn it on. 3.
Page 131: Virtual Private Networks (Vpn)
Virtual Private Networks (VPN) Add virtual private networks (VPNs) so you can connect and access resources inside a local network, such as your corporate network. Before you can connect to your organization’s local network, you may be asked to: ● Install security certificates ●...
Page 132: Disconnect From A Vpn
Disconnect From a VPN Disconnect from the VPN when you’re done accessing your intranet sites. 1. Slide the Notifications panel open. 2. Touch the VPN connection, and then touch Disconnect. Search for Information Start your search by entering a keyword or by using Google Voice Search™. Note: Some apps, such as People or Mail, have their own search function, which you can use to search only within those apps.
Page 133: Set Search Options
3. If what you’re searching for is in the list, touch the item to open it in its compatible app. Otherwise, touch to search again. Set Search Options You can select or customize your search preferences. 1. Touch > > Google.
Page 134 2. Touch NEXT on the Get Google Now! screen. 3. Touch YES, I'M IN. Google Now information cards will start to appear on the Google search screen. 4. To see all available information cards, swipe up the screen and touch More. Depending on the information that you've allowed to share, more information cards will appear on the Google search screen as you use your phone to search the Web, create appointments, and more.
Page 135 Set Reminders in Google Now Setting reminders in Google Now is an easy way to keep tab of things to do. You can set time or location-based reminders. When the reminder time is up or when you've arrived at the specified location, Google Now displays the Reminder card in the Google Search screen and sounds a notification to alert you.
Page 136: Browse The Web
2. Scroll to the bottom of the screen, and then touch > Settings. 3. Touch the ON/OFF switch next to Google Now, and then touch Turn off. Browse the Web A fully-optimized Web browser with all the advanced features will let you enjoy Internet browsing on your phone.
Page 137: Use Browser Tabs
Use Browser Tabs Open multiple browser tabs to make it easier for you to switch from one website to another. 1. While viewing a Web page, touch > . Repeat the same to open new browser tabs. 2. To switch among browser tabs, touch and swipe to the webpage you want to view.
Page 138: Add And Manage Your Bookmarks
To view a saved webpage or video clip, touch > Saved. Swipe to the READING LIST or WATCH LIST, and then touch a webpage or video you want to view. Add and Manage Your Bookmarks Add your favorite webpages as bookmarks so you can access them quickly. Bookmark a Web Page 1.
Page 139: Private Browsing
Note: Only the browsing history stored by the Internet app is deleted. Browsing history stored by other browsers on your phone will remain unaffected. Private Browsing You can use incognito tabs to browse the Web with more privacy. Browser cookies are not shared and are deleted when you close all incognito tabs.
Page 140: Share Internet Connection Via Usb Tethering
Use the data connection of your phone to connect another device to the Internet through tethering a USB cable. Note: To make sure that the USB drivers for HTC Desire 510 are up-to-date, install the latest version of HTC Sync Manager on your computer.
Page 141: Camera And Video
Camera and Video Take great photos and videos with the camera, and make them more memorable by applying a variety of effects and scenes. Get Started with the Camera Capture photos quickly with your phone. Just directly launch the camera from the lock screen, even if your phone is password protected.
Page 142 Control What it does See a collection of camera scenes when taking photos and videos. Choose an ISO level or set it back to Auto. Higher ISO works best in low light conditions. Adjust the exposure settings. Higher exposure settings capture more light for your photos or videos.
Page 143: Take A Photo
1. On the Viewfinder screen, touch > Camera or Video. 2. Touch to show the camera options. 3. Touch > Volume button options. 4. Choose how you want to use the Volume Buttons when you're in the Camera app. Close the Camera App To give you a full view of the Viewfinder screen, your phone replaces , and with small...
Page 144: Capture Better Photos
Tip: You can also touch anywhere on the screen to take a photo if you selected Touch to capture in > > Camera options. Capture Better Photos Here are some tips on how to improve the quality of your photos on your phone. ●...
Page 145: Take Continuous Camera Shots
® Take a Photo While Recording a Video (VideoPic Note: Make sure that you’re in Auto scene to use this feature. ■ While you’re recording video using the main camera, touch to capture a still shot of your subject. Set the Video Resolution 1.
Page 146: Improve Portrait Shots
Note: Some camera features are not available when you’re using the front camera, such as zooming. Improve Portrait Shots If you’d like your family or friends to look their best in your photos, make sure to use the portrait scene. It smoothens the skin in your shots. 1.
Page 147: Record Slow Motion Videos
2. Touch and switch to Camera mode. 3. On the Viewfinder screen, touch . 4. Touch , and then touch 5. Touch Record Slow Motion Videos Relive high speed action bit by bit and add a touch of suspense to your videos. Note: Audio is recorded when you're in this scene, but will be turned on only when video is played in normal speed.
Page 148: Change Camera And Video Settings
Modify a Customized Camera Mode 1. Open Camera from the lock screen or Home screen. 2. Switch to the camera mode that you've created. 3. Modify the scene or settings. 4. When done, touch > Save custom camera. 5. Touch YES to save changes to the existing mode. Tip: To delete a custom camera mode, touch .
Page 149: View Photos And Videos By Album
2. On the Gallery app’s main screen, swipe to the TIMELINE tab. You'll see a video highlight and thumbnails for every time period. 3. Scale the time period by sliding two fingers together or apart or touching . You can choose between event, day, month, and year.
Page 150: View Photos By Location
Note: To move or copy a single photo or video, open an album and then touch and hold the photo or video. Choose whether to move or copy the photo or video and then select the destination album or create a new album. Show or Hide Albums Have too many albums cluttering your Gallery? You can choose to show or hide albums.
Page 151: Edit Your Photos
Add Location Information To be more specific about your photos, you can add names of points of interests (POI) to your photos, too. 1. Touch > > Gallery. 2. Swipe to the LOCATIONS tab. 3. Touch a tile to open it. 4.
Page 152: Watch And Trim Videos
 Touch to apply a special effect to the photo.  Touch to apply a filter to the photo.  Touch to add a decorative frame to the photo.  Touch to rotate, crop, flip, or straighten the photo. 4. Touch DONE. Note: Except for when applying rotation, edited photos are saved as copies of the original.
Page 153: Create A Zoe In Gallery
3. When you see the video you want, touch it to play in full screen. 4. Touch the onscreen controls to pause or resume playback, adjust the volume, and more. Tip: Touch to share the video on your home network. 5.
Page 154 2. Swipe to the TIMELINE, ALBUMS or LOCATIONS tab. 3. Touch a tile to open a group of photos and videos. You'll then see the Zoe play automatically. 4. If you want to edit the Zoe, touch the Zoe tile, and then touch 5.
Page 155: Tools And Calendar
Tools and Calendar Learn how to use many of your phone’s productivity-enhancing features. Calendar Use the Calendar app to schedule your events, meetings, and appointments. If you’ve signed into your online accounts, related events will also appear in Calendar. View the Calendar Open the Calendar app.
Page 156: Schedule Or Edit An Event
● Swipe left or right across the screen to view succeeding or previous weeks. ● Touch an event (shown as colored blocks) to view its details. Schedule or Edit an Event You can create or edit events on your phone, and also sync events with your Google or Exchange ActiveSync calendars.
Page 157: Share An Event (Vcalendar)
Note: Calendars are synced on your phone, even if they are hidden. Calendar Events Not Showing? If you can’t find events from your email accounts or social networks in Calendar, check whether the Calendar sync is turned on in Settings. 1.
Page 158: Dismiss Or Snooze Reminders
If you need to cancel an accepted meeting invitation or propose a new time, view the event details in Calendar, and then touch RESPONSE. Dismiss or Snooze Reminders If you have set at least one reminder for an event, the upcoming event icon will appear in the notifications area of the status bar to remind you.
Page 159: Clock & Alarm
Clock & Alarm Get more from the Clock app than just the regular date and time. Use your phone as a world clock to see the date and time in cities across the globe. You can also set alarms or track your time using the stopwatch or timer.
Page 160: Online Storage
Google Drive, HTC Desire 510 features an additional 100GB of online storage free for two years. Sign in to your Google Account on your HTC phone (and not from your computer or other non-HTC phones) to claim this offer.
Page 161 In Settings, you can check your available Google Drive storage space. Note: Before your Google Drive storage info appears in Settings, you need to access your Google Drive from an HTC app first, such as signing in to Google Drive from the Mail app when sharing a file link.
Page 162 5. Touch Document, and then choose whether to share PDFs or Office documents. Or touch File to choose any file type. 6. On the HTC files screen, touch Drive. If you don't see this screen, touch first. 7. In your Google Drive storage, open the folder that contains the files that you want.
Page 163  View or edit a folder.  View, edit, or comment on a file. 6. Touch Add. 7. Add more people, and when done, touch or press Work with Documents that are Stored in Google Drive ® With POLARIS Office 5, view PDFs and edit Office documents that are stored in your Google Drive.
Page 164: Dropbox
Note: Dropbox is a third-party app and is not provided by or associated with HTC Corporation. Check Your Dropbox Storage Space You can check how much storage space you still have in your Dropbox before you upload more content.
Page 165: Voice Recorder
HTC Sync Manager With HTC Sync Manager, enjoy the same media whether you’re at your computer or on the move. Use it also to store your same contacts, important documents, and other data on both your phone and your computer.
Page 166: Install Htc Sync Manager On A Windows Computer
 Import documents from your computer to your phone. ● Back up and restore. Back up your HTC phone to your computer so you can easily restore your backup to the same phone or to another phone. ● Sync playlists and data. Sync music playlists and data such as contacts, calendar, and web bookmarks between your phone and your computer.
Page 167: Get Help
HTC phone. Get Help To find out more about using HTC Sync Manager, download the user guide PDF from the HTC support site (htc.com/hsm). Or open the Help that comes with the software. Tip: On Windows, click in HTC Sync Manager, and then click Help.
Page 168: Organize Your Files
Organize Your Files Use the File Manager app to sort, copy, move, or delete your files and documents. Sort Your Files 1. Touch > > File Manager. 2. Touch > Sort, and then choose a sorting option. Copy or Move Your Files 1.
Page 169: Connect A Bluetooth Headset Or Car Kit
Connect a Bluetooth Headset or Car Kit You can listen to music over a Bluetooth stereo headset, or have hands-free conversations using a compatible Bluetooth headset or car kit. Important: For you to listen to music with your headset, the headset must support the A2DP Bluetooth profile.
Page 170: Disconnect From A Bluetooth Device
Disconnect From a Bluetooth Device If you do not need to use Bluetooth at any given point, you can disconnect and unpair your phone from a Bluetooth device. 1. With two fingers, swipe down from the status bar to open Quick Settings. 2.
Page 171: Where Sent Information Is Saved
2. Touch the photo and touch > More > Bluetooth. Captured photo or video After capturing, on the Camera preview screen, touch > More > Bluetooth. (Note that you must have first set a review duration in Camera settings.) Music track Browse to the music track you want to share, and then touch >...
Page 172: Receive Files Using Bluetooth
Receive Files Using Bluetooth Your phone lets you receive various files with Bluetooth, including photos, music tracks, contact info, calendar events, and documents such as PDFs. Important: Refer to the other device’s documentation for instructions on sending information over Bluetooth. 1.
Page 173: Microsd Card
1. With two fingers, swipe down from the status bar to open Quick Settings. 2. Touch the BLUETOOTH tile to turn Bluetooth on. 3. Touch below the BLUETOOTH tile to open the Bluetooth screen. 4. Touch > Advanced, and then select the FTP Server option. 5.
Page 174  With your finger, lift the back cover from the notch.  Remove the battery by lifting it from the notch at the bottom of the battery compartment. 4. With its golden contacts facing down, fully insert the microSD card into the slot. 5.
Page 175  Insert the battery (with its exposed copper contacts first) into the battery compartment.  Align the back cover with the top part of the back panel first, and then firmly press the back cover until it clicks in place. Tools and Calendar...
Page 176: Remove The Microsd Card
 Run your finger around the back cover and press the sides to ensure a tight fit. 6. Turn on the phone. Remove the microSD Card Here are the steps for removing the microSD card. 1. Turn off the phone. 2.
Page 177: Check The Microsd Card Memory
4. Slide the microSD card out of the slot. 5. Reinstall the battery and back cover. See Insert the microSD Card for details. Check the microSD Card Memory Determine how much space you have left on your microSD card by checking its memory. 1.
Page 178: Htc Dot View
HTC Dot View If you bought the HTC Dot View™ case designed for HTC Desire 510, use its app to personalize what's seen through the case. Choose your wallpaper, types of notifications to display, and more. Note: The HTC Dot View app is available in Google Play. Make sure to install the latest app update.
Page 179: Select Which Notifications To Display
2. In the HTC Dot View app, touch Notification settings. 3. Choose which notifications you want to show or hide. Tip: For more details, see the Get started guide that comes with the HTC Dot View case. Update Your Phone From time to time, updates may become available for your phone.
Page 180: Update The Operating System
1. With two fingers, swipe down from the status bar, and then touch > System updates. 2. Touch HTC software update > CHECK NOW. Note: If you want to conserve data usage, you can select the Update over Wi-Fi only option before you touch Check now.
Page 181: Update Your Profile
2. Touch Update PRL and follow onscreen instructions. HTC Guide Before calling for support, you can first use the HTC Guide app to troubleshoot or perform diagnostics on your phone. This helps you in finding the problem cause, and in determining whether you can resolve the problem or you need to call for support.
Page 182: Settings
Settings The following topics provide an overview of items you can change using your phone’s Settings menus. Wireless & Networks Settings This group of settings lets you control your phone’s wireless network settings (3G and 4G LTE), Wi-Fi settings, Bluetooth, and more. Airplane Mode When you enable Airplane (flight) mode, all wireless radios on your phone are turned off, including the call function, data services, Bluetooth, and Wi-Fi.
Page 183: Mobile Data Settings
Mobile network sharing: Use these settings to turn Portable Wi-Fi hotspot on or off. Portable Wi-Fi Hotspot.  HTC Mini+: Configure and manage your phone's connection with the HTC Mini+ (sold separately). Personalize Settings Use the Personalize menu to customize your phone’s display, add items to the Home screen, or change the sound settings.
Page 184: Ringtone
Accounts & Sync The Accounts & sync settings menu lets you add and manage all your email, social networking, online storage, and HTC account. Add Your Social Networks, Email Accounts, and More Add your favorite social networks, email accounts, and online storages on your phone so you are connected anywhere you go.
Page 185: Add An Exchange Activesync Account
3. Touch 4. Touch an account type. You can set up these accounts on your phone: Exchange ActiveSync, Facebook, Google, HTC Account, Instagram for HTC Sense, LinkedIn for HTC Sense, Mail, and Outlook.com. 5. Enter your account information and follow screen instructions to proceed.
Page 186: Manage Your Online Accounts
4. Enter the email address or username that you use to sign in to your Google Account and click Continue. 5. Follow the instructions on the screen to reset your password. Manage Your Online Accounts Manage the online accounts you have associated with your phone. Remove an Account You can remove an account from your phone.
Page 187: Google's Location Reporting
The Location feature allows the network to detect your position. Turning Location off will hide your location from everyone except 9-1-1. Note: Turning on Location will allow the network to detect your position using GPS technology, making some applications and services easier to use. To enable your phone’s Location setting feature: 1.
Page 188 2. Touch Screen lock to show the lock screen and not the security screen. 3. Touch No lock screen to disable both the lock and security screens. Use Face Unlock 1. With two fingers, swipe down from the status bar, and then touch >...
Page 189: Lock Screen And Password Settings
2. Touch Screen lock > PIN. 3. Enter a PIN and touch CONTINUE. 4. Enter your PIN again to confirm and touch OK. If you fail to enter the correct PIN after five attempts, you will be prompted to wait for 30 seconds before you can try again.
Page 190: Work With Certificates
2. Select the Unknown sources option. Important: After installing the app, go back to Settings > Security and make sure to clear the Unknown sources option. This can help protect your phone from installing other insecure apps from the Web. Work with Certificates Use client and Certificate Authority (CA) digital certificates to enable your phone to access VPN or secured Wi-Fi networks, and also to provide authentication to online servers.
Page 191: Navigate Your Phone With Talkback
 Power button ends call: When selected, you can press the Power Button to end a call.  Auto-rotate screen: Select this option to automatically change the screen orientation when the phone is rotated.  Speak passwords: When selected, your phone will speak the passwords you enter on your phone.
Page 192 To move an item: 1. Drag your finger on the screen to find the item. 2. Double-tap anywhere on the screen, but don’t lift your finger on the second tap. 3. Drag the item to a new spot and then lift your finger. To scroll through a screen: ■...
Page 193: Backup And Reset
 To open the global context menu, use one finger to swipe down and right in one continuous movement. Note: If you already changed the TalkBack shortcut gestures, check your TalkBack settings for the appropriate gesture. 5. Touch and hold anywhere on the screen. 6.
Page 194 On your phone, use HTC Backup to do a regular backup to the cloud so you can easily restore your content next time. On your phone, use HTC Backup to do a daily backup to the cloud so you can easily restore your content and settings next time.
Page 195 Backup Your Phone to Google Drive Turn on HTC Backup to do a daily backup of your content over Wi‑Fi. You can turn it on by selecting Back up phone daily while doing the on-device setup, or enable it in Settings.
Page 196: Reset Your Phone
Note: To restore paid apps, you need to download and install them from Google Play. 1. When you turn on a new HTC phone for the first time or after a factory reset, choose to restore content, and then select Restore from HTC Backup on the Set up phone screen.
Page 197: Get Content From Another Phone
Files such as your music, photos, videos, and documents will also be deleted if you select the Erase all data option. Be sure to back up any data and files you want to keep before you do a factory reset. Note: A factory reset may not permanently erase all data from your phone, including personal information.
Page 198: Display Settings
Display Settings Adjusting your phone’s display and gestures settings not only helps you see what you want, it can also help increase battery life. Auto-rotate Screen By default, the screen orientation automatically changes when the phone is rotated. To disable automatic screen orientation: 1.
Page 199: Screen Timeout (Sleep)
Set the Maximum Brightness Level You can set the maximum brightness level for your phone screen. 1. With two fingers, swipe down from the status bar, and then touch > Display. 2. Touch Brightness. 3. Below the Maximum brightness level, drag the slider to adjust the setting. Screen Timeout (Sleep) After a period of inactivity, the phone screen turns off to conserve battery power.
Page 200: General Sound Settings - Sound Profile And Vibrate
General Sound Settings - Sound Profile and Vibrate Use the following settings for such features as silent mode, vibrate, and overall phone volume. 1. With two fingers, swipe down from the status bar, and then touch > Sound > Sound profile.
Page 201 Allow Incoming Calls to Bypass Do Not Disturb Mode Add important contacts to an exceptions list so that you can still receive their calls even when Do not disturb mode is on. 1. With two fingers, swipe down from the status bar, and then touch >...
Page 202: Incoming Calls - Ringtone
The schedule will be listed on the Do not disturb schedule screen. Note: Calendar events that have Do not disturb enabled will also be listed on the Do not disturb schedule screen. Incoming Calls - Ringtone You can select and assign ringtones for your incoming calls. Your phone provides a variety of ringtones that you can set as the default ringtone of your phone.
Page 203: Notifications And Alarms
Notifications and Alarms Use the Notifications and Alarms settings to choose your notification and alarm sounds. 1. With two fingers, swipe down from the status bar, and then touch > Sound > Notification sound or Alarm. 2. Choose the sound you want to use, and then touch APPLY. System Sound Settings The System sound settings menu lets you select whether you hear tones when touching numbers on the dialpad, selecting onscreen options, and more.
Page 204 Hearing Aids Select the Hearing aids option to enable hearing aid compatibility that amplifies your phone’s in-call volume. 1. With two fingers, swipe down from the status bar, and then touch > Call. 2. Select the Hearing aids option. TTY Mode A TTY (teletypewriter, also known as a TDD or Text Telephone) is a telecommunications phone that allows people who are deaf, hard of hearing, or who have speech or language disabilities, to communicate by telephone.
Page 205: Internet Call Settings
Voice Privacy Select to enable enhanced privacy mode. Automatic Prepend Select to automatically add ―1‖ for long distance calls. Plus Code Dialing Touch to set plus code dialing. See Make International Calls for details. Internet Call Settings Set up Internet calling on your phone. See Internet Calls for details.
Page 206: Storage Settings
1. With two fingers, swipe down from the status bar, and then touch > Apps. 2. Browse to the app you want to clear and then touch it. Tip: Touch to sort the apps list. 3. In the App info screen, touch Clear data or Clear cache. Storage Settings The storage settings menu lets you view and manage the phone storage.
Page 207: Make More Storage Space
You can set the Camera app to automatically upload photos to Google Drive. Google Drive for details. Note: Google Drive is a third-party app and is not provided by or associated with HTC Corporation. Manage Photos and Videos ●...
Page 208: Encrypt Data On Your Phone
2. Slide to the ALL tab and select the app that you want to disable. 3. Touch Disable. Encrypt Data on Your Phone On the phone storage, you can encrypt data such as your accounts, settings, downloaded apps and their data, media, and other files. On a storage card, you can only encrypt files. Set a lock screen PIN or password before start encryption.
Page 209: Use Extreme Power Saving Mode
2. Touch below the SAVER tile to choose which phone features to conserve power for. Note: If Data connection is selected, your phone automatically disconnects from the mobile network after 15 minutes when the screen is off and the data connection is idle (no download activity, streaming, or data usage).
Page 210: Display The Battery Percentage
Display the Battery Percentage You can check the percentage of remaining battery power right from the status bar. 1. With two fingers, swipe down from the status bar, and then touch > Power. 2. Select Show battery level. Battery Saving Tips How long the battery can last before it needs recharging depends on how you use your phone.
Page 211 ● Set the Web browser to auto dim the screen while webpages load. Open the Internet app, and then touch > Settings > Accessibility > Dim screen during page loading. For more details, see Display Settings. Manage Your Apps ● Install the latest software and application updates.
Page 212: Language & Keyboard Settings
■ With two fingers, swipe down from the status bar, and then touch > Language & keyboard > Google voice typing. Keyboard and Input Methods - HTC Sense Input The Language & keyboard settings let you select a preferred input method, control keyboard settings, and more.
Page 213: Keyboard And Input Methods - Swype
 Personal dictionary: Add, edit, or remove words in the predictive text dictionary. For more information, see Enter Text with Word Prediction on the HTC Sense Keyboard. Keyboard and Input Methods - Swype Customize and learn how to use the Swype keyboard through the Swype settings menu. See Swype Keyboard for details.
Page 214: Date & Time Settings
 Text-to-speech output: Touch to select the text-to-speech engine, set the speech speed, or listen to speech synthesis demo. Date & Time Settings By default, your phone automatically uses the network-provided date, time zone, and time. However, you can set the date, time zone, and time manually if you need to. 1.
Page 215: About Your Phone
Software updates: Check if there are is a new software update available for your phone.  Tell HTC and error reporting: Send error, preference, and usage reports to HTC.  Help: Enable quick tips to appear on the screen. ...
Page 216  Legal information: View HTC legal information, privacy alert, Google legal information and open source licenses. Settings...
Page 217: Proprietary Notices
Proprietary Notices ©2014 HTC Corporation. All rights reserved. HTC, the HTC logo, HTC Desire, HTC BlinkFeed, HTC Dot View, HTC Sense, VideoPic, and Zoe all other HTC product and service names referenced herein are the trademarks or registered trademarks of HTC Corporation and its affiliates in the U.S. and other countries.
Page 218 The information is provided ―as is‖ without warranty of any kind and is subject to change without notice. HTC also reserves the right to revise the content of this document at any time without prior notice. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording or storing in a retrieval system, or translated into any language in any form without prior written permission of HTC.
Page 219: Index
Index 3G, 113 Options, 181 3-way Calling, 55 Use HTC Backup, 181 4G, 113 Battery 4G LTE, 113 Check History, 196 Accessibility Check Usage, 196 TalkBack, 178 Extreme Power Saving Mode, 196 Accessory Jack, 14 Power Saver Mode, 195 Accounts, 75...
Page 220 Share Events, 144 Clear App Cache, 192 Show or Hide, 143 Clock, 146 Snooze Reminders, 145 Set Date, 146 Views, 142 Cloud Services. See Online Storage Call Forwarding, 57 Contacts List, Contacts, 65 Call History, 52, 57 Data Services Block Caller, 58 3G, 113 Make Call From, 52 4G LTE, 113...
Page 221 Encrypt Data, 195 Bonus Space, 147 Enhanced 9-1-1 (E911), 53 Check Space, 148 Enter Text, 43 Export Documents From Phone, 150 Entertainment Apps, 101 Give Access, 149 Event Share Link to Documents and Files, 149 Create, 143 Upload Photos and Videos, 148 Edit, 143 Work with Documents, 150 Exchange ActiveSync...
Page 222 HTC Dot View, 165 Rear, 15 HTC File Manager, 154 microSD Card, 160 HTC Guide, 168 Check Capacity, 164 HTC Sense Input Settings, 199 Erase Contents, 164 HTC Sync Manager, 152 Insert, 160 Get Help, 154 Remove, 163 Install, 153...
Page 223 Notification Sound, 171 International, 53 Notification Widget, 18 Make Calls, 50 Notifications Panel, 41 Missed Call, 51 Online Accounts, 98 Phone Dialpad, 50 Manage, 173 Receive, 54 Online Storage, 147 Smart Dial, 50 Dropbox, 151 Use Speed Dial, 52 Google Drive, 147 Phone Layout (illustration), 13 Onscreen Keyboard Photo Tips, 131...
Page 224 Restart Phone, 16 Location Settings, 173 Restore Phone Media Output, 170 From Online Storage, 11 Mobile Data, 170 Ringtone Personalize, 170 Settings, 171 Power, 195 Trim, 110 Printing, 201 Screen Quick Settings, 30 Auto-rotate Screen, 185 Reset, 183 Calibrate, 186 Screen Capture, 42 Font Style, 185 Security Settings, 174, 177...
Page 225 Speed Dial, 54 Navigation, 19 Spell Checker, 199 Swype Keyboard, 47 Status Bar, 39 Turn Off, 16 Status Icons, 39 Turn On, 17 Storage Transfer Content, 8, 184 Copy Files, 193 From Android Phone, 8 Encrypt Data, 195 iPhone, 9 Optimize, 194 Other Ways to Transfer, 10 Phone Storage, 193...
Page 226 Retrieve Messages, 62 Wi-Fi Connection, 116 Setup, 7, 62 WPS, 117 Volume Button, 14 Wireless Display, 111 Wallpaper, 35 Wireless Router, 126 Weather, 146 YouTube, 98 Web, 113 Search Videos, 99 Web Browser. See Browser Watch Videos, 98 Web Connection, 114 Wi-Fi Create, 140 Disconnect, 117...

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