CHAPTER 1: System specifications Preface Conventions The following conventions are used in this manual: Warning Indicates a potential for personal injury. Caution Indicates a potential loss of data or damage to equipment. Important Indicates information that is important to know for the proper completion of a procedure, choice of an option, or completing a task.
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Display and graphics • 17.1" WXGA+ TFT LCD display panel • VGA Memory: • NVidia N10E-GT 1 with 1024 MB memory • Dual independent display support • Supported screen resolution • 800 x 600, 1024 x 768, 1152 x 864, 1280 x 720, 1280 x 768, 1280 x 800, 1360 x 768, 1140 x 900 •...
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CHAPTER 1: System specifications Communication • Integrated webcam ® • WLAN: Intel WiFi Link 5100 a/b/g/n ® • WPAN: Bluetooth 2.0+EDR (Enhanced Data Rate) • LAN: 10/100/1000 Ethernet I/O Ports and devices • USB (three) • External display (VGA) port •...
CHAPTER 1: System specifications Hardware specifications and configurations Item Specification CPU type Intel Core 2 Duo or Intel Core 2 Quad Mobile Processor Core logic Intel GM45 + ICH9M CPU package Socket-P, µFCPGA CPU core voltage 1.0375V to 1.3V Controllers Item Controller Core logic...
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Item Specification Supported protocols ACPI 1.0b/2.0/3.0 compliance PCI 2.2 or later System/HDD Password Security Control INT 13H Extensions PnP BIOS 1.0a SMBIOS 2.4 or later BIOS Boot Specification Simple Boot Flag 1.0 Boot Block PCI Bus Power Management Interface Specification USB Specification 1.1/2.0...
CHAPTER 1: System specifications Item Specification Memory size 1024 MB Features Unified Shader Architecture Support Microsoft® DirectX® 10 Shader Model 4 Geometry Instancing 2.0 SGI OpenGL® 2.0 optimizations and support Adaptive PCI Express interface High efficiency integrated adaptable and programmable video processor (VP2) Integrated Bit Stream Processor (BSP) NVIDIA PureVideo/Pure Video HD technology Industry video codec standard hardware acceleration...
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Item Specification Cards supported Support 5-in-1 card reader (MMC, MS, MS-pro, SD, and xD) Compliancy Complies to SDIO Host Interface Specification Rev 1.0 Supports MMC, MMCplus, SD Memory, and SDIO cards SDIO Version 1.10 compliant with High-Speed Mode SD Host Interface Specification v1.0 SD Host Interface Specification v2.0...
CHAPTER 1: System specifications Item Specification Sampling rate All DACs supports 44.1/48/96/192 kHz sample rate All ADCs support 44.1/48/96 kHz sample rate Two independent 16/20/24-bit S/PDIF-OUT converters support 44.1/48/96/192 kHz sample rate, one for nominal digital audio, the other one for digital audio output to HDMI transmitter Internal microphone With optional webcam...
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Item Specification Protocol IEEE 802.11a IEEE 802.11b IEEE 802.11g IEEE 802.11 Draft-N Interface PCI bus (mini PCI socket for wireless module) Item Specification Chipset Intel ICH9ME USB compliancy level OHCI USB 1.1 and USB 2.0 host controller Number of USB ports...
Battery Item Specification Vendor Simplo Battery Type Li-ion Pack capacity 7800mAH Number of battery cell Package configuration 3 cells in series, 3 series in parallel Normal voltage 11.1V Charge voltage 12.6V (max) Power supply Item Specification Vendor Delta Input rating...
CHAPTER 1: System specifications Notebook product tour Important Case color may vary from that shown in the pictures. Front View Wireless network switch Power indicator LCD panel release latch Battery charge indicator Component Icon Description Power indicator LED on - Notebook is on. LED blinking - Notebook is in Sleep or Hybrid Sleep mode.
Component Icon Description Ventilation fan Helps cool internal components. Warning: Do not work with the notebook resting on your lap. If the air vents are blocked, the notebook may become hot enough to harm your skin. Caution: Do not block or insert objects into these slots. If these slots are blocked, your notebook may overheat resulting in unexpected shutdown or permanent damage to the notebook.
CHAPTER 1: System specifications Component Icon Description eSATA jack (optional) eSATA Connect an external SATA hard drive to this optional jack. Monitor port Plug an analog VGA monitor or projector into this port. Rear View Power connector Ventilation fan Modem jack Component Icon Description...
Bottom View Battery Battery latch Battery lock Customer Online Support: Tech Support Phone: Hours: Model: care label S/No: Memory bay Hard drive bay Component Icon Description Memory bay Memory modules are located in this bay. Battery latch Slide to release the battery.
CHAPTER 1: System specifications Keyboard area Multimedia panel Power button Speaker Speaker Keyboard Status indicators Touchpad Fingerprint reader Component Icon Description Keyboard Provides all the features of a full-sized, computer keyboard. Speakers Provide audio output when headphones or amplified speakers are not plugged in.
LCD panel Optional webcam Optional microphone Optional webcam status indicator Component Icon Description Microphone (optional) Use to talk through when making Voice over Internet Protocol (VoIP) calls. Important: The optional microphone is only available when purchased with the optional webcam.
CHAPTER 1: System specifications Using the status indicators Important If none of the indicators are on, you may need to press F +F1 to toggle the status indicators on. Status indicators inform you when a drive is being used or when a button has been pressed that affects how the keyboard is used.
Using the keyboard Your notebook features a full-size keyboard that functions the same as a desktop computer keyboard. Many of the keys have been assigned alternate functions, including shortcut keys for Windows and function keys for specific system operations.
CHAPTER 1: System specifications System key combinations When you press the F key and a system key at the same time, your notebook performs the action identified by the text or icon on the key. Press and hold F , then press this To...
Press and hold F , then press this To... system key... Skip back one CD track or DVD chapter. Skip ahead one CD track or DVD chapter. Increase the brightness of the display. Decrease the brightness of the display.
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Gateway Fingerprint Solution has incorporated protection against unauthorized access to your computer with centralized password management with Password vault, easy music player launching with Gateway Launch Music, secure Internet favorites via Gateway Launch Sites, and fast application/website launching and login with Gateway Launch Apps, while Gateway ProfileLaunch can launch up to three applications/websites from a single finger swipe.
Using the EZ Pad touchpad The EZ Pad™ consists of a touchpad, two buttons, and a scroll zone. Scroll zone Touchpad Left button Right button When you move your finger on the touchpad, the pointer (arrow) on the screen moves in the same direction.
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CHAPTER 1: System specifications To... Do this... Move the Move your finger around on the pointer on the touchpad. If you run out of screen. space and need to move the pointer farther, lift your finger, move it to the middle of the touchpad, then continue moving your finger.
Using the optional multimedia panel Capacitive volume control Windows Hotstart Mute sound Instant On Audio Skip ahead Instant On Video Skip Play/Pause Stop Button Description Optional: Windows Hotstart—Turns on the notebook (if turned off) and opens Media Center (Windows Vista Home Premium or Windows Vista Ultimate) or Windows Media Player (Windows Vista Home Basic).
CHAPTER 1: System specifications Using the webcam You can use the optional webcam with many of the available Internet chat programs to add video and audio to your chat session. In addition, by using the software included with the webcam, you can take pictures or create video clips.
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Click (Start camera). The Camera Assistant opens. Click one of the following: Button Icon Description Snapshot Take a picture of what is currently in the preview screen. Video recording Create a video recording. Audio recording Create an audio recording.
CHAPTER 2: System utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into the notebook’s BIOS (Basic Input/Output System). The notebook was shipped already properly configured and optimized. However, if the user encounters configuration problems, you may need to run Setup.
BIOS Setup Utility screens Important The screens shown in this section are for informational purposes only. Screen information varies by model, features ordered, and location. Main screen The Information screen allows the user to view a summary of your notebook hardware information.
CHAPTER 2: System utilities Advanced screen The Advanced screen allows the user to configure advanced notebook features. P h o e n i x S e c u r e C o r e ( t m ) S e t u p U t i l i t y B o o t M a i n A d v a n c e d...
Security screen The Security screen contains parameters that help safeguard and protect your notebook from unauthorized use. P h o e n i x S e c u r e C o r e ( t m ) S e t u p U t i l i t y...
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CHAPTER 2: System utilities Parameter Description Option Fixed disk boot sector Write protects boot sector on hard disk to protect Normal or against viruses. Write Protect Password on Boot When Supervisor or User Password is set, lets you Disabled or control whether to enable or disable password Enabled entry on boot up.
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When you are done, press F10 to save your password and exit the BIOS Setup Utility or you can proceed to setting the User password. To set the User password: ↑ ↓ Press to highlight Set User Password, then press E .
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CHAPTER 2: System utilities Changing a Password To change a password: ↑ ↓ Press to highlight Set Supervisor Password or Set User Password, then press . The Set Supervisor Password or Set User Password box opens. NTER Type the current password in the Enter Current Password field, then press E NTER Important If you enter an incorrect current password, the screen displays the following.
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Retype the password in the Confirm New Password field. Important If you do not enter the same new password and confirm new password, the screen displays the following. Press E , then re-enter the new password and NTER confirmation password.
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CHAPTER 2: System utilities Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices include the onboard hard disk drive and the optical drive. Follow the instructions in Item Specific Help to change to boot order of the notebook devices. P h o e n i x S e c u r e C o r e ( t m ) S e t u p U t i l i t y B o o t E x i t...
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The table below describes the options on this screen. Option Description Exit Saving Changes Exit the BIOS Setup Utility and save your changes to CMOS. Exit Discarding Changes Exit the BIOS Setup Utility without saving your changes to CMOS.
CHAPTER 2: System utilities BIOS flash utility Use the BIOS flash memory update for the following conditions: • Install new versions of system programs. • Install a new BIOS with updated features or options. • Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM.
Removing a password lock This section provides you with instructions to remove a hard drive or Supervisor password lock. Removing a HDD password lock If you type the wrong HDD password three times in a row, the error message Hdd password is displayed on the screen and the HDD is locked.
CHAPTER 2: System utilities Clearing password check and BIOS recovery This section provides you with the standard operating procedures for clearing passwords and performing BIOS recovery on this system. This system provides one Hardware Open Gap on the mainboard for clearing password check, and one hotkey for enabling BIOS Recovery.
If there is no password request, the BIOS Password is cleared. Otherwise, please follow the steps and try again. Important The steps are only for clearing BIOS Password (Supervisor Password and User Password). BIOS Recovery by Crisis Disk BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization.
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CHAPTER 2: System utilities Decompress the Crisis Package Source. Select WINCRIS.EXE and then select Run as administrator under Vista. Keep the default settings and then click on the Start button. When the pop-up warning dialog box appears, press OK to continue creating the Crisis Disk.
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The Crisis Disk will be created after a few seconds. Press No if you do not want to create another Crisis Disk.
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CHAPTER 2: System utilities Reconnect the USB removable storage device and check if it contains the 3 files shown in the following figure.
CHAPTER Replacing notebook components • Preventing static electricity discharge • Preparing your work space • Tools required • Preparing the notebook • Adding or replacing memory modules • Replacing the IEEE 802.11 wireless card • Replacing the CMOS battery • Replacing the hard drive •...
CHAPTER 3: Replacing notebook components Preventing static electricity discharge Warning To avoid exposure to dangerous electrical voltages and moving parts, turn off your notebook, remove the battery, and unplug the power cord, and network cable before opening the case. Warning To prevent risk of electric shock, do not insert any object into the vent holes of the notebook.
Preparing your work space Before performing maintenance on the notebook, make sure that your work space and the notebook are correctly prepared. • Wear a grounding (ESD) wrist strap, and use a grounded or dissipative work mat. • Use a stable and strong table, and make sure that the table top is large enough to hold each component as you remove it.
CHAPTER 3: Replacing notebook components Tools required To disassemble the notebook, you need the following tools: • Wrist grounding strap and conductive mat for preventing electrostatic discharge • Flat screwdriver • Phillips screwdriver • Scribe or non-marring tool • Tweezers...
Preparing the notebook To prepare the notebook for maintenance: Make sure that the disc drive is empty. Turn off the notebook. Close the LCD panel. Disconnect the AC adapter, and network cable. Disconnect all peripheral devices connected to the notebook and remove any Express Cards and memory cards.
CHAPTER 3: Replacing notebook components Adding or replacing memory modules Important Use only memory modules designed for this Gateway notebook. Tools you need to complete this task: Phillips #0 screwdriver To add or replace memory modules: Complete the steps in “Preparing the notebook”...
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If you are removing a module, gently press outward on the clip at each end of the memory module until the module tilts upward. Pull the memory module out of the slot. Hold the new or replacement module at a 30-degree angle and press it into the empty memory slot.
CHAPTER 3: Replacing notebook components Replacing the main cooling assembly Tools you need to complete this task: Phillips #0 screwdriver Additional materials you need to complete this task: • X-23-7762 thermal grease Cooling assembly To replace the main cooling assembly: Complete the steps in “Preparing the notebook”...
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Use the thumb notch to lift the memory bay cover, then remove it. Be careful not to break off the tabs located on the end of the cover opposite the thumb notch. Loosen or remove the screws that secure the main cooling assembly to the system...
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CHAPTER 3: Replacing notebook components At the same time as you lift, move the main cooling assembly away from the side of the notebook, then remove the main cooling assembly. Remove any thermal grease residue from the processor using a soft cloth and isopropyl alcohol.
Replacing the processor Tools you need to complete this task: Flat-blade driver Phillips #0 screwdriver Additional materials you need to complete this task: • X-23-7762 thermal grease To replace the processor: Complete the steps in “Preparing the notebook” on page Remove the cooling assembly by following the steps in “Replacing the main cooling...
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CHAPTER 3: Replacing notebook components Install the new processor onto the system board making sure that Pin 1 on the processor (indicated by the silk-screened arrow on the corner of the processor) aligns with Pin 1 on the processor socket (indicated by the absence of a pin hole in the processor socket), then use a flat-blade screwdriver to turn the processor lock screw 1/4-turn clockwise.
Replacing the IEEE 802.11 wireless card Tools you need to complete this task: Phillips #0 screwdriver Screws removed during this task: • 2 blackM2x3 (IEEE 802.11 wireless card) To replace the IEEE 802.11 wireless card: Complete the steps in “Preparing the notebook”...
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CHAPTER 3: Replacing notebook components Unplug the antenna cables. Note which color cable is connected to each of the connectors. Important The number of antenna cables varies by the type of wireless network used by the notebook. IEEE 802.11N cards typically have two antenna cables. Other types of wireless network cards typically have three antenna cables.
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Pull the card out of the slot. Move the antenna cables out of the way. Hold the new card at a 30-degree angle and slide it into the empty slot. This card is keyed so it can only be inserted in one direction. If the card does not fit, make sure that the notch in the card lines up with the tab in the card slot.
CHAPTER 3: Replacing notebook components Replacing the CMOS battery Important Use only CMOS batteries designed for this Gateway notebook. Tools you need to complete this task: Flat-blade driver - OR - Scribe or non-marring tool Phillips #0 screwdriver Screws removed during this task: •...
Replacing the hard drive Tools you need to complete this task: Phillips #0 screwdriver Screws removed during this task: • 1 chrome M3x3 (Hard drive bracket) To replace the hard drive: Complete the steps in “Preparing the notebook” on page Loosen the hard drive bay cover screws (these screws cannot be removed).
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CHAPTER 3: Replacing notebook components Using the plastic tab, slide the hard drive you are replacing, then remove it. If your new hard drive already includes the hard drive bracket, go to step Step -OR- If you need to move the hard drive bracket from your old hard drive to your new hard drive, go to step Step...
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Remove the screws that secure the hard drive to the hard drive bracket. Remove the bracket from the old drive. Insert the new drive label side up onto the bracket so the screw holes line up. Replace the screws that secure the bracket to the drive.
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CHAPTER 3: Replacing notebook components Slide the new hard drive kit into your notebook. Replace the cover, then tighten the screws.
Replacing the optical drive Tools you need to complete this task: Flat-blade driver - OR - Scribe or non-marring tool Phillips #0 screwdriver Screws removed during this task: • 1 black M2.5×5 (Optical drive) To replace the optical drive: Complete the steps in “Preparing the notebook”...
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CHAPTER 3: Replacing notebook components Carefully slide the drive out of the drive bay. Use a small screwdriver or other pointed tool to push on the DVD bracket and slide the drive out of the bay. Slide the new DVD drive into the drive bay. Make sure that the drive fits securely in the bay.
Replacing the keyboard cover Tools you need to complete this task: Flat-blade driver - OR - Scribe or non-marring tool Phillips #0 screwdriver Screws removed during this task: • 2 black M2.5×3 (Keyboard cover) To replace the keyboard cover: Complete the steps in “Preparing the notebook”...
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CHAPTER 3: Replacing notebook components Insert the small flat-blade screwdriver under each of the hinge covers and gently pry them up. Pull the cover off the notebook by lifting the back corners of the cover. Be careful to not damage the LCD panel. Caution The cover is connected to the notebook by one or more cables.
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Slide the black clip to the back of the notebook, then slide the cable out of the clip. Be careful not to touch or damage any other components. Remove the old keyboard cover. Make sure the black keyboard cover connector clip is fully moved toward the back of the notebook, insert the cable into the connector, then slide the black clip forward to lock the connector in place.
CHAPTER 3: Replacing notebook components Replacing the keyboard Tools you need to complete this task: Flat-blade driver - OR - Scribe or non-marring tool Phillips #0 screwdriver Screws removed during this task: • 2 black M2.5×3 (Keyboard cover) • 3 black M2.5x3 (Keyboard) •...
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Lift the back edge of the keyboard slightly, then slowly slide it toward the LCD panel to release the keyboard retaining tabs located on the front edge of the keyboard. Slide the keyboard connector clip to the back of the notebook or lift the connector clip off of the cable, then slide the cable out of the clip.
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CHAPTER 3: Replacing notebook components Insert the tabs on the front edge of the keyboard into the slots under the palm rest. You may need to press down on the keyboard keys along the front edge of the keyboard to seat the retaining tabs into their corresponding slots. Gently press the keyboard down until it is flat all the way across.
Replacing the inverter Tools you need to complete this task: Flat-blade driver - OR - Scribe or non-marring tool Phillips #0 screwdriver Screws removed during this task: • 2 black M2.5×3 (Keyboard cover) • 6 black M2.5×8 (LCD front panel) •...
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CHAPTER 3: Replacing notebook components Remove the screws from the front of the LCD panel assembly. Carefully separate the front and back of the LCD panel assembly. Remove the screws connecting the inverter to the LCD panel lid.
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Lift the inverter from the LCD panel assembly, then turn it over. Take note of the latch securing the inverter. Disconnect the connectors from the old inverter and connect them to the new inverter. Align the new inverter with the screw holes, then replace the screws removed in Step Press the LCD panel front and back together.
CHAPTER 3: Replacing notebook components Replacing the webcam Tools you need to complete this task: Flat-blade driver - OR - Scribe or non-marring tool Phillips #0 screwdriver Screws removed during this task: • 2 black M2.5×3 (Keyboard cover) • 6 black M2.5×8 (LCD front panel) •...
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Remove the screws from the front of the LCD panel assembly. Carefully separate the front and back of the LCD panel assembly. Disconnect the webcam cable from the webcam.
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CHAPTER 3: Replacing notebook components Remove the screws that connect the webcam bracket to the LCD panel assembly. Remove the old webcam. Install the new webcam. Replace the screws that were removed in Step Reconnect the webcam cable. Press the LCD panel front and back together. Press the two halves together in several places until they click in place.
Replacing the lid latches Tools you need to complete this task: Flat-blade driver - OR - Scribe or non-marring tool Phillips #0 screwdriver Screws removed during this task: • 2 black M2.5×3 (Keyboard cover) • 6 black M2.5×8 (LCD front panel) •...
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CHAPTER 3: Replacing notebook components Remove the screws from the front of the LCD panel assembly. Carefully separate the front and back of the LCD panel assembly. Remove the screws that connect the lid latches to the LCD panel assembly.
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Remove the old lid latches. Install the new lid latches. Replace the screws that were removed in Step Press the LCD panel front and back together. Press the two halves together in several places until they click in place. You should find no loose spots or spots where the two halves do not meet.
CHAPTER 3: Replacing notebook components Replacing the LCD assembly Tools you need to complete this task: Flat-blade driver - OR - Scribe or non-marring tool Phillips #0 screwdriver Screws removed during this task: • 2 black M2.5×3 (Keyboard cover) • 6 black M2.5×8 (LCD front panel) •...
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Taking care to note the cables’ routing and positions as they are installed from Gateway, pull the antenna cables out from under the system board, then slide the antenna cables and LCD cables out from under the retaining clips. Release it from...
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CHAPTER 3: Replacing notebook components Remove the screws on the top that secure the LCD panel hinge to the chassis. Lift the LCD panel assembly up and away from the notebook. Place the new LCD panel assembly onto the notebook, then replace the hinge screws removed in Step Slide the antenna cables through the retaining clips, under the system board, then...
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Replace the wireless bay cover by following the steps in “Replacing the IEEE 802.11 wireless card” on page...
CHAPTER 3: Replacing notebook components Replacing the LCD panel Tools you need to complete this task: Flat-blade driver - OR - Scribe or non-marring tool Phillips #0 screwdriver Screws removed during this task: • 2 black M2.5×3 (Keyboard cover) • 6 black M2.5×8 (LCD front panel) •...
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Remove the rubber inserts from the front of the LCD panel assembly. Remove the screws from the front of the LCD panel assembly. Carefully separate the front and back of the LCD panel assembly.
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CHAPTER 3: Replacing notebook components Remove the screws that secure the LCD panel to the LCD panel lid. Remove the inverter by following the steps in “Replacing the inverter” on page Disconnect the web cam by following the steps in “Replacing the webcam”...
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Replace the LCD panel assembly screws removed in Step Replace the rubber inserts removed in Step Replace the LCD assembly by following the steps in “Replacing the LCD assembly” on page Replace the keyboard by following the steps in “Replacing the keyboard”...
CHAPTER 3: Replacing notebook components Replacing the LCD panel hinges and bracket Tools you need to complete this task: Flat-blade driver - OR - Scribe or non-marring tool Phillips #0 screwdriver Screws removed during this task: • 2 black M2.5×3 (Keyboard cover) •...
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Remove the rubber inserts from the front of the LCD panel assembly. Remove the screws from the front of the LCD panel assembly. Carefully separate the front and back of the LCD panel assembly.
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CHAPTER 3: Replacing notebook components Remove the screws that secure the LCD panel to the LCD panel lid. Partially lift up the LCD panel to remove the old left and right hinges. Replace the old left and right hinges with the new ones. Disconnect the cables from the inverter by following the steps in “Replacing the inverter”...
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Make sure that the magnet has remained in the magnet bracket. Magnet bracket and magnet Press the LCD panel front and back together. Press the two halves together in several places until they click in place. You should find no loose spots or spots where the two halves do not meet.
CHAPTER 3: Replacing notebook components Replacing the LCD assembly lid Tools you need to complete this task: Flat-blade driver - OR - Scribe or non-marring tool Phillips #0 screwdriver Screws removed during this task: • 2 black M2.5×3 (Keyboard cover) •...
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Place the LCD panel brackets into the new LCD panel lid by following the steps “Replacing the LCD panel hinges and bracket” on page Replace the LCD panel into the new LCD panel lid by following the steps in “Replacing the LCD panel”...
CHAPTER 3: Replacing notebook components Replacing the palm rest Tools you need to complete this task: Flat-blade driver - OR - Scribe or non-marring tool Phillips #0 screwdriver Screws removed during this task: • 2 black M2.5×3 (Keyboard cover) • 6 black M2.5×8 (LCD front panel) •...
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Slide the brown touchpad connector clip to the back of the notebook, then remove the cable. Be careful not to touch or damage any other components. Turn the notebook over so the bottom is facing up. Remove the screws from the bottom of the notebook.
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CHAPTER 3: Replacing notebook components Remove the screws from the top of the palm rest. Note the location of the screw types and sizes. Small screws Lift the palm rest assembly up from the notebook. Remove the touchpad board from the old palm rest by following the instructions in “Replacing the touchpad board”...
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Replace the LCD assembly by following the steps in “Replacing the LCD assembly” on page Replace the keyboard by following the steps in “Replacing the keyboard” on page Replace the keyboard cover by following the steps in “Replacing the keyboard cover”...
CHAPTER 3: Replacing notebook components Replacing the touchpad board Tools you need to complete this task: Flat-blade driver - OR - Scribe or non-marring tool Phillips #0 screwdriver Screws removed during this task: • 2 black M2.5×3 (Keyboard cover) • 6 black M2.5×8 (LCD front panel) •...
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Remove the screws from the touchpad board bracket. Remove any tape on top of the cable. Swing the brown touchpad connector clip upward, then lift the cable out of the connector. Be careful not to touch or damage any other components.
CHAPTER 3: Replacing notebook components Remove the touchpad board bracket from the notebook. Remove the touchpad board from the notebook. Place the new touchpad board into the notebook in the same orientation as the old board. Replace the screws removed in Step Make sure the brown touchpad connector clip is up, insert the cable into the connector, then swing the clip down to lock the connector in place.
If the notebook has wireless networking built in, reconnect the wireless antennas by following the steps in “Replacing the IEEE 802.11 wireless card” on page Replace the wireless bay cover by following the steps in “Replacing the IEEE 802.11...
CHAPTER 3: Replacing notebook components Replacing the touchpad button board Tools you need to complete this task: Flat-blade driver - OR - Scribe or non-marring tool Phillips #0 screwdriver Screws removed during this task: • 2 black M2.5×3 (Keyboard cover) •...
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Swing the black fingerprint reader connector clip upward, then lift the cable out of the connector. Be careful not to touch or damage any other components. Release from the latches and remove the touchpad button board from the palm rest.
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CHAPTER 3: Replacing notebook components Replace the keyboard by following the steps in “Replacing the keyboard” on page Replace the keyboard cover by following the steps in “Replacing the keyboard cover” on page Replace the hard drive by following the steps in “Replacing the hard drive”...
Replacing the fingerprint reader Tools you need to complete this task: Flat-blade driver - OR - Scribe or non-marring tool Phillips #0 screwdriver Screws removed during this task: • 2 black M2.5×3 (Keyboard cover) • 6 black M2.5×8 (LCD front panel) •...
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CHAPTER 3: Replacing notebook components Release from the latches and remove the fingerprint reader from the palm rest. Place the new fingerprint reader into the notebook in the same orientation as the old reader. Replace the touchpad button board by following the steps in “Replacing the touchpad button board”...
Replacing the Bluetooth module Tools you need to complete this task: Flat-blade driver - OR - Scribe or non-marring tool Phillips #0 screwdriver Screws removed during this task: • 2 black M2.5×3 (Keyboard cover) • 6 black M2.5×8 (LCD front panel) •...
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CHAPTER 3: Replacing notebook components Disconnect the cable and remove the old Bluetooth module from the notebook. Important The Bluetooth module is glued to a foam. Only remove the Bluetooth module if it is defective. Remember to glue the new Bluetooth module to the foam. Connect the cable to the new Bluetooth module.
Replacing the modem Tools you need to complete this task: Flat-blade driver - OR - Scribe or non-marring tool Phillips #0 screwdriver Screws removed during this task: • 2 black M2.5×3 (Keyboard cover) • 6 black M2.5×8 (LCD front panel) •...
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CHAPTER 3: Replacing notebook components Remove the screws securing the modem to the system board. Disconnect the modem cable from the old modem and connect the cable into the new modem. Lift the modem off of the system board.
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Install the new modem on the system board. Replace the screws remove in Step Replace the palm rest by following the steps in “Replacing the palm rest” on page 104. Replace the LCD assembly by following the steps in “Replacing the LCD assembly”...
CHAPTER 3: Replacing notebook components Replacing the speakers Tools you need to complete this task: Flat-blade driver - OR - Scribe or non-marring tool Phillips #0 screwdriver Screws removed during this task: • 2 black M2.5×3 (Keyboard cover) • 6 black M2.5×8 (LCD front panel) •...
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Disconnect the old speaker cable from the system board. Remove the speaker screws. Lift the old speakers from the notebook. Set the new speakers into the notebook, then replace the screws removed in Step...
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CHAPTER 3: Replacing notebook components Connect the cable to the system board. Replace the palm rest by following the steps in “Replacing the palm rest” on page 104. Replace the LCD assembly by following the steps in “Replacing the LCD assembly” on page Replace the keyboard by following the steps in “Replacing the keyboard”...
Replacing the system board and VGA cooling assembly Tools you need to complete this task: Flat-blade driver - OR - Scribe or non-marring tool Phillips #0 screwdriver Additional materials you need to complete this task: • X-23-7762 thermal grease Screws removed during this task: •...
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CHAPTER 3: Replacing notebook components If your new system board does not include a processor, remove the processor from the old system board and install it on the new system board by following the instructions in “Replacing the processor” on page Remove the optional IEEE 802.11 wireless card from the old system board and install it on the new system board by following the instructions in “Replacing the...
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Remove the modem by following the instructions in “Replacing the modem” on page 119. Remove the modem cable from the system board retaining clips. Important Remove any tape securing the cable to the system board. Remember to replace the tape when routing the cable back to the system board.
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CHAPTER 3: Replacing notebook components Unplug the fan(s) from the system board. Remove the EMI shield screws. Then remove the EMI shield. Remove the system board screws.
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Carefully remove the system board. Disconnect the VGA cooling assembly cable from the system board. Turn the old system board over, then remove the VGA cooling assembly from the system board by loosening the captive screws in the order shown.
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CHAPTER 3: Replacing notebook components Remove any thermal grease residue from the second cooling assembly using a soft cloth and isopropyl alcohol. Place thermal grease on the new system board’s graphics processor. Use only enough to cover the processor die. Replace the VGA cooling assembly on the new system board.
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Replace the LCD assembly by following the steps in “Replacing the LCD assembly” on page Replace the keyboard by following the steps in “Replacing the keyboard” on page Replace the keyboard cover by following the steps in “Replacing the keyboard cover”...
CHAPTER 3: Replacing notebook components Replacing the modem jack/USB board Tools you need to complete this task: Flat-blade driver - OR - Scribe or non-marring tool Phillips #0 screwdriver Additional materials you need to complete this task: • X-23-7762 thermal grease Screws removed during this task: •...
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Remove the hard drive by following the instructions in “Replacing the hard drive” on page Remove the DVD drive by following the instructions in “Replacing the optical drive” on page Remove the keyboard cover by following the steps in “Replacing the keyboard...
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CHAPTER 3: Replacing notebook components Replace the system board by following the steps in “Replacing the system board and VGA cooling assembly” on page 125. Replace the palm rest by following the steps in “Replacing the palm rest” on page 104.
Replacing the fan(s) Tools you need to complete this task: Flat-blade driver - OR - Scribe or non-marring tool Phillips #0 screwdriver Additional materials you need to complete this task: • X-23-7762 thermal grease Screws removed during this task: •...
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CHAPTER 3: Replacing notebook components Remove the DVD drive by following the steps in “Replacing the optical drive” on page Remove the keyboard cover by following the steps in “Replacing the keyboard cover” on page Remove the keyboard by following the steps in “Replacing the keyboard”...
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Replace the LCD assembly by following the steps in “Replacing the LCD assembly” on page Replace the keyboard by following the steps in “Replacing the keyboard” on page Replace the keyboard cover by following the steps in “Replacing the keyboard cover”...
CHAPTER 4: Troubleshooting Diagnosing problems Use the following procedure as a guide for diagnosing notebook problems. Important The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Obtain the failing symptoms in as much detail as possible.
Replace the system board. Testing the keyboard or auxiliary input device If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the system board.
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CHAPTER 4: Troubleshooting • “Check the power adapter” on page 142 • “Check the battery pack” on page 142 Check the power adapter Unplug the power adapter cable from the notebook and measure the output voltage at the power adapter cable plug. See the following figure. Pin 1: +19 to +20.5V Pin 2: 0V, Ground •...
Testing the touchpad If the touchpad doesn’t work, do the following actions one at a time to correct the problem. To test the touchpad: Reconnect the touchpad cables. Replace the touchpad. Replace the system board. Important Do not replace a non-defective FRU.
CHAPTER 4: Troubleshooting Index of error messages Error codes Error Codes Error Messages Equipment Configuration Error Causes: 1. CPU BIOS Update Code Mismatch 2. IDE Primary Channel Master Drive Error (The causes are shown before “Equipment Configuration Error”) Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh) Real Time Clock Error CMOS Battery Bad CMOS Checksum Error...
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Error Messages FRU/Action Sequence System battery is dead - Replace and run Setup Test or replace the CMOS battery, run the BIOS Setup Utility to reconfigure system time, then reboot the system. System CMOS checksum bad - Default Test or replace the CMOS battery, run the BIOS Setup Utility to configuration used reconfigure system time, then reboot the system.
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CHAPTER 4: Troubleshooting Error Messages FRU/Action Sequence Invalid System Configuration Data Test or replace the BIOS ROM. Test or replace the system board. I/O device IRQ conflict Run “Load Setup Defaults” using the BIOS Setup Utility, then reboot the notebook. Test or replace the CMOS battery, run the BIOS Setup Utility to reconfigure system time, then reboot the system.
Phoenix BIOS beep codes Code Beeps POST Routine Description Verify Real Mode Disable Non-Maskable Interrupt (NMI) Get CPU type Initialize system hardware Initialize chipset with initial POST values Set IN POST flag Initialize CPU registers Enable CPU cache Initialize caches to initial POST values...
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CHAPTER 4: Troubleshooting Code Beeps POST Routine Description 1-3-4-3 RAM failure on data bits xxxx of low byte of memory bus Enable cache before system BIOS shadow 1-4-1-1 RAM failure on data bits xxxx of high byte of memory bus Test CPU bus-clock frequency Initialize Phoenix Dispatch Manager Warm start shut down...
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Code Beeps POST Routine Description Configure advanced cache registers Initialize Multi Processor APIC Enable external and CPU caches Setup System Management Mode (SMM) area Display external L2 cache size Load custom defaults (optional) Display shadow-area message Display possible high address for UMB recovery...
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CHAPTER 4: Troubleshooting Code Beeps POST Routine Description Install CD ROM for boot Clear huge ES segment register Fixup Multi Processor table Search for option ROMs. One long, two short beeps on checksum failure. Check for SMART drive (optional) Shadow option ROMs Set up Power Management Initialize security engine (optional) Enable hardware interrupts...
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Code Beeps POST Routine Description Initialize error logging Initialize error display function Initialize system error handler PnPnd dual CMOS (optional) Initialize notebook docking (optional) Initialize notebook docking late Force check (optional) Extended checksum (optional) Unknown interrupt Code Beeps Initialize the chipset...
CHAPTER 4: Troubleshooting Code Beeps Output one beep before boot Boot to Mini DOS Clear Huge Segment Boot to Full DOS Symptom-to-FRU error messages Symptom / Error Action in Sequence The LCD backlight doesn't work. Run “Load Setup Defaults” using the BIOS Setup Utility, then reboot The LCD is too dark.
Symptom / Error Action in Sequence The notebook doesn’t turn off. Test the power source (battery pack and power adapter). See “Testing the power system” on page 141. Press and hold the power button for more than four seconds.
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CHAPTER 4: Troubleshooting Symptom / Error Action in Sequence The notebook doesn’t enter standby mode after Make sure that the magnet is in the magnet holder. For more closing the LCD. information, see “Replacing the LCD panel” on page Test or replace the system board. The system doesn't resume from hibernation Check the hard disk connection to the system board.
Keyboard and touchpad Symptom / Error Action in Sequence The keyboard (one or more keys) does not Reconnect the keyboard cable. work. Test or replace the keyboard. Test or replace the system board. The touchpad does not work. Reconnect the touchpad cable.
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CHAPTER 4: Troubleshooting • Non-Acer devices • Printer, mouse, and other external devices • Battery pack • Hard disk drive(s) • SO-DIMM • Optical drive • Type 54 ExpressCards Turn on the notebook. Determine if the problem has changed. • If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.
Introduction This chapter gives you the FRU (field-replaceable-unit) listing in global configurations of P-79. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel.
CHAPTER 6: FRU (Field-Replaceable Unit) list FRU list Category Part Name OEM Part No. ADAPTER ADAPTER 120W 3PIN DELTA ADP-120ZB BBW AP.12001.007 BATTERY BATTERY PACK SDI LI+ 9CELL 2.6AH SMP BT.00907.008 BATTERY PACK LG LI+ 9CELL 2.6AH SMP BT.00907.009 BATTERY PACK PANA LI+ 9CELL 2.6AH SMP BT.00907.010 BOARDS I/O BOARD...
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Category Part Name OEM Part No. POWER BUTTON BOARD 55.WEJ01.003 TOUCHPAD SYNAPTICS TM00372-031 56.B0101.001 BLUETOOTH BOARD FOXCONN BCM2046 V2.1 54.W2301.005 T60H928.31 CAPACITIVE BUTTON BOARD SYNAPTICS 56.W2301.001 TM-01001-003 WIRELESS LAN BOARD 512AN_MMWG SHIRLEY KI.SPM01.003 PEAK 5100 MM#895361 WIRELESS LAN BOARD 512AG_MMWG SHIRLEY KI.SPM01.010...
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CHAPTER 6: FRU (Field-Replaceable Unit) list Category Part Name OEM Part No. POWER CORD 7A 250V 2PIN KOREAN 27.01518.531 POWER CORD 3A 250V 3PIN UK 27.01518.541 POWER CORD 5A 250V 3PIN UK BK 27.03118.001 POWER CORD 7A 125V 2PIN JAPAN 27.01518.551 POWER CORD 10A 3PIN BK DENMARK 27.01518.561...
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Category Part Name OEM Part No. BLUETOOTH CABLE 8PIN 50MM 50.W2301.017 CABLE VOLUME BAR TO MULTIMEDIA BOARD 6PIN 50.W2301.016 70MM CABLE CONNECTED MEDIA BOARD TO MB 28PIN 50.W2301.003 30MM TOUCHPAD CABLE 12PIN 120MM 50.W2301.004 TOUCHPAD BUTTON BOARD CABLE 25PIN 140MM 50.W2301.005...
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CHAPTER 6: FRU (Field-Replaceable Unit) list Category Part Name OEM Part No. SD CARD DUMMY 42.B0101.002 E-CARD DUMMY 42.B0101.003 MIDDLE COVER 60.W2301.004 LOWER CASE 60.W2301.003 HDD COVER 60.W2301.002 CPU COVER 60.W2301.001...
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Category Part Name OEM Part No. UPPER CASE PLAINTING+UV W/O FINGER PRINT 60.WEJ01.001 HOLE TOUCHPAD BRACKET 60.W2301.006 EMI SHIELDING BRACKET 33.B0101.001 OPTICAL BRACKET 33.W2301.001 BLU RAY COMBO BEZEL 60.W2301.034 DVD-RW SUPER-MULTI BEZEL 60.W4301.001 DVD-RW SUPER-MULTI LABEL FLASH BEZEL 60.W4301.002...
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CHAPTER 6: FRU (Field-Replaceable Unit) list Category Part Name OEM Part No. BLU-RAY COMBO MODULE 2X SATA 6M.WEJ01.001 BLU-RAY COMBO MODULE 4X SATA 6M.WEJ01.002 DVD-RW SUPER-MULTI MODULE 8X SATA 6M.WEJ01.003 ODD SONY BD COMBO 12.7MM TRAY DL 2X BC-5500S KO.0020E.002 LF W/O BEZEL SATA ODD HLDS BD COMBO 12.7MM TRAY DL 2X CT10N KO.0020D.001...
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Category Part Name OEM Part No. CPU INTEL CORE2DUAL P7450 2.13G 3M 1066 TJ KC.74501.DPP NOVT CPU INTEL CORE2DUAL PENRYN P8400 2.26G 3M KC.84R01.DPP 1066 25W R-0 CPU INTEL CORE2DUAL P9500 PGA 2.53G 6M 1066 KC.95001.DPP CPU INTEL CORE2DUAL T5900 PGA 2.2G 2M 800 MV KC.59001.DTP...
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CHAPTER 6: FRU (Field-Replaceable Unit) list Category Part Name OEM Part No. HDD 160GB 5400RPM SATA TOSHIBA LIBRA-BS KH.16004.006 MK1655GSX F/W:FG0101J 5.4 HDD 160GB 5400RPM SATA HGST PANTHER-B KH.16007.024 PANTHER-B HTS545016B9A300 F/W:C60F HDD 160GB 5400RPM 2.5" SATA WD KH.16008.022 WD1600BEVT-22ZCT0 FW:11.01A11 HDD MODULE 250G 5400RPM SATA HDD BRACKET 60.W2301.011...
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Category Part Name OEM Part No. HDD 160GB 7200RPM SATA HGST HTS723216L9A360 KH.16007.022 F/W:C30F HDD 200GB 7200RPM SATA SEAGATE SATA KH.20001.011 ST9200420AS FW:3.AAA 7 HDD 250G 7200RPM SATA SEAGATE ST9250421AS LF KH.25001.014 F/W:0303 HDD 250GB 7200RPM SATA HGST HTS723225L9A360 KH.25007.014...
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CHAPTER 6: FRU (Field-Replaceable Unit) list Category Part Name OEM Part No. VGA HEATSINK W/FAN 60.WEJ01.002 KEYBOARD KEYBOARD SUNREX GODZILLA_IMV P-7805U KB.I1700.085 INTERNAL US INTERNATIONAL KEYBOARD SUNREX GODZILLA_IMV INTERNAL US KB.INT0S.024 ORANGE COLOR KEYBOARD SUNREX GODZILLA_IMV INTERNAL UK KEYBOARD SUNREX GODZILLA_IMV INTERNAL LATIN AMERICAN KEYBOARD SUNREX GODZILLA_IMV INTERNAL FRENCH...
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Category Part Name OEM Part No. INVERTER BOARD 17" DARFON VK.21189.801 19.TK901.001 INVERTER BOARD 17" YEC YNV-W10 19.TK901.004 WIRELESS ANTENNA MAIN WHITE 50.W2301.008 WIRELESS ANTENNA AUX WHITE 50.W2301.009 LCD BRACKET RIGHT 33.W2301.002 LCD BRACKET LEFT 33.W2301.003 LCD HINGE PACK RIGHT...
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CHAPTER 6: FRU (Field-Replaceable Unit) list Category Part Name OEM Part No. LCD HINGE PACK LEFT 33.W2301.005 LCD/CAMERA CABLE 50.B0101.002 CAMERA 1.3M CHICONY CNF614121004591L 57.W2301.001 LCD COVER 17" PRINTING+UV BLACK W/HINGE CAP 60.WEJ01.003 HINGE CAP RIGHT 60.B0101.005 HINGE CAP LEFT 60.B0101.006 LCD BEZEL 17"...
APPENDIX B: Test compatible components Introduction This notebook’s compatibility is tested and verified by Acer’s internal testing department. ® ® All of its system functions are tested under Windows Vista , Windows XP Home, ® Windows XP Pro environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.
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Item Specification USB Speaker JS USB Digital Speaker J-6502 JS USB speaker USBJ268 Comodow USB 3D sound (Adapter) YAMAHA USB Speaker MS35D USB Scanner Epson EXPRESSION 1600 Scanner Canon Canonscan CS3200F Epson USB Scanner 1660 USB Hub D-link DU-H4 USB HUB ATEN UH-204 USB 2.0 HUB...
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APPENDIX B: Test compatible components Item Specification Bluetooth Device Test Bluetooth Cell Phone/Headset Sony Ericsson Bluetooth Headset Motorola HT820 Bluetooth Stereo Headphone Multimedia Card Test SD/Mini SD/Micro SD Card SanDisk Secure Digital Card 256MB A-DATA Secure Digital Card 4GB 150X Kingston SDHC 8GB Class6 Transcend SD 512MB Transcend 150X Ultra Speed SD 4GB...
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APPENDIX C: Online support information This section describes online technical support services available to help you repair your Gateway notebook. If you are a distributor, dealer, ASP, or TPM, please refer your technical queries to your local Acer branch office. Acer branch offices and Regional Business Units may access our website.
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Index Effects network Help power AC adapter Properties printer connector settings scanner AFLASH Utility Snapshot speaker application key Start camera specification arrow keys buttons audio multimedia panel video camera adjusting volume specification back button controller controller audio headphone jack ExpressCard cable lock microphone jack keyboard...
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Index controller modem cable external CD-ROM drive check Kensington cable lock lock slot jack (dial-up) external monitor keyboard monitor EZ Pad touchpad buttons port See touchpad controller using features mouse keys USB port locating moving USB port features pointer keyboard or auxiliary input files screen objects device check...
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USB port Pad Lock VGA port power programs video specification opening chipset toggle on or off projector features Suspend port HDMI out jack using switch memory wireless network Properties button monitor port system projector port block diagram...