Customer Support; Knowledge Portal - Dell SuperMassive 9200 Getting Started Manual

Customer Support

Designed for customers with Dell SonicWALL SuperMassive
solutions, Dell SonicWALL SuperMassive Support 24x7
delivers the enterprise-class support features and quality of
service that enterprise companies require to keep their
networks running smoothly and efficiently. Dell SonicWALL
Support 24x7 is an around-the-clock support service that
includes phone, email and Web-based technical support,
software and firmware updates and upgrades and Advance
Exchange hardware replacement. Please Note: Continuous
support is required on all SuperMassive products.
For further information, visit:
http://www.sonicwall.com/us/en/support/Services.html
46 | Customer Support

Knowledge Portal

The Knowledge Portal is a resource which allows users to
search for Dell SonicWALL documents based on the following
types of search tools:
• Browse
• Search for keywords
• Full-text search
For further information, visit:
<http://www.sonicwall.com/us/support/kb.asp>