Riso HC5500 Series User Manual
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Riso HC5500 Series User Manual

Main body high speed colour printer
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  • Page 3 This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. Countries of intended use Austria/Belgium/Denmark/Finland/France/Germany/Greece/Iceland/Ireland/Italy/Luxembourg/Netherlands/Norway/Portugal/ Spain/Sweden/Switzerland/U.K. Copyright ‹ 2006 RISO KAGAKU CORPORATION...
  • Page 4 As we are constantly improving our products, the machine may differ in some respects from the illustrations used in this manual. Riso shall not be liable for any direct, incidental, or consequential damages of any nature, or losses or expenses resulting from the use of this product or included manuals.

  • Page 5: How To Read This Manual

    How to Read This Manual Notation of Explanation of Operation The following symbols are used in this manual for description of functions, operation, and notes. are cautions for safety. Be sure to read these items before using this machine. Notation of Number of Sheets of Paper In this manual, A4/85gm (22.6-lb bond) is used as a standard for description.

  • Page 6: Safety Precautions

    Safety Precautions This section describes the items that should be followed for safe use of this machine. Be sure to read this section. Warning Symbols To use the machine properly and to prevent human injury and damage to properties, the following warning symbols are used. Read the meaning of the symbols to understand and then read this manual.
  • Page 7 CAUTION z z z z Do not pull the power cord when unplugging it. Otherwise, it could become damaged and a fire or an electric shock might occur. Be sure securely to hold on to the plug before unpluging it. z z z z If the machine is not used for a long time, for example due to consecutive holidays, unplug the power cord from the electrical outlet for safety.

  • Page 8: Operation Environment

    Before Starting to Use This section explains precautions you have to observe when using the machine. Location for Installation z z z z The location for installation is determined based on consultation with the customer at the time of delivery. z z z z Contact your service representative before moving the machine.
  • Page 9 Handling of The Machine z z z z Do not turn off the Main Power Switch or unplug the electrical (power) cord during operation. z z z z Do not open any covers during operation. z z z z Do not move the machine. z z z z The machine has precision parts and driving parts inside.
  • Page 10 Disposal of Ink Cartridge and Ink Drain Tank z z z z The ink may leak through the ink feed opening of the cartridge. When returning, attach the cap and put the cartridge into the inner bag and the packing material. z z z z Used Ink Cartridges and Ink Drain Tanks are collected by a service representative.

  • Page 11: Materials Not To Be Printed

    ~ ~ ~ ~ Maximum Print Area (Image Area) When an original is scanned through the optional scanner, printing can be performed into the area inside 1 mm (0.04") from the sides of paper but deterioration of print quality such as loss of characters or figures and bleeding may occur depending on the original.

  • Page 12: Connecting To A Computer

    Connecting to a Computer The machine is connected to a computer through network. z z z z When connecting the machine to multiple computers: z z z z When connecting the machine to a single computer: The allowable voltage for all input/output connections is 5V. Use a commercially available S/UTP cable (shielded or non-shielded twisted pair cable) as a LAN cable.
  • Page 13 Notice for European Union Member States RISO, the environment and the Waste Electrical and Electronic Equipment Directive "WEEE Directive" What is the WEEE Directive? The purpose of the WEEE Directive is to reduce waste and ensure Electrical and Electronic Equipment is recycled at the end of its useful life.

  • Page 14: Table Of Contents

    Contents Chapter1 Basic Information on Printing ... . 1-1 Describes names and functions of parts of the printer, preparation for printing, and general printing operation. Names of Parts ............1-2 Printer Main Body .
  • Page 15 RISO Scanner HS2000 ........

  • Page 17: Chapter1 Basic Information On Printing

    Chapter1 Basic Information on Printing This section describes names and operation of parts that should be known for using the printer and general printing operation.

  • Page 18: Names Of Parts

    Names of Parts Printer Main Body...

  • Page 20: Main Body (Rear View)

    Main Body (rear view) Stack Guide Open Button When removing printed paper from the Paper Receiving Tray, press this button to spread the Stack Guides for easy removal. The guides to be spread can be set. For details, refer to "4.8.4 Shifting Guide"...

  • Page 21: Control Panel

    Control Panel The Control Panel includes a message display, setting and trouble display, and operation keys. For description of each display and detailed operation methods, refer to "Chapter 2 Printer Configuration")p.2-1.

  • Page 22: Preparing To Print

    Preparing to Print After connection of the printer to a computer or network is complete, prepare paper and the Paper Receiving Tray for printing. Usable Paper This section describes usable paper and unusable paper. Use of paper that is not adequate for the printer may cause paper jams, stains or a failure. Use paper that conforms to the following specifications.
  • Page 23 z z z z Paper Sizes That Can Be Used in Paper Feed Tray 1Paper Feed Tray 2 Registering Paper Size and Paper Type If non-standard size paper is used in Feed Tray 1Feed Tray 2, the paper size and the paper type must be registered in advance. "5.1 Paper Size Entry")p.2-32 "5.2 Paper Type Entry")p.2-33 If a registered paper size is not adequate for the feed tray, the paper will not be displayed as a choice in the menu setting.
  • Page 24 Handling of Paper • For printing paper, use recommended paper wherever possible. Recommended paper allows high-quality printing that makes full use of the printer performance and the characteristics of ink. • When loading paper in the Standard Feed Tray, be sure to use paper that has not been unpacked. After completing printing, store paper left in the Standard Feed Tray by wrapping it with packing paper.

  • Page 25: Power Switch

    Power Switch ~ ~ ~ ~ Main Power Switch and Sleep Key The Main Power Switch is used to turn on or off the whole printer. If the printer is not used for a long time, for example due to consecutive holidays, turn off the Main Power Switch. Turn on or off the Sleep key when starting or terminating daily work.

  • Page 26: Loading Paper

    Loading Paper The method of loading paper in the Paper Feed Trays and the Standard Paper Feed Tray is described below. ~ ~ ~ ~ Number of Sheets That Can Be Loaded The number of sheets that can be loaded in the Feed Trays and the Paper Feed Tray are shown below. The number of sheets that can be loaded varies with the thickness of paper.

  • Page 27: Paper Size

    Loading Paper (Paper Feed Tray 1     Paper Feed Tray 2) z z z z Then, set the Paper Top Guide. Pull out the Paper Feed Tray until it While pressing the release buttons, insert the Paper stops.
  • Page 28 Adjust the guides to the paper size. In the menu setting, set the size, paper type, and double feed check. Slide the guides to adjust to the paper width and turn down the Side Guide Locking Levers to the "LOCK" Use "4.2 Feed Tray 1"...
  • Page 29 Supported printing paper (NORMAL)] Standard or Thin/Light • Fine • RISO PAPER IJ • RISO PAPER IJ MATTE • RISO IJ Double-Sided Matte Paper • Commercially available copy paper (CARD)] Card or Special • Drawing paper (*) • Postcard (*) •...
  • Page 30 When Adding or Replacing Paper in the Standard Feed Tray When adding paper of the same size or replacing it with paper of a different size, use the Feed Tray Descent button. If all sheets of paper is removed from the Standard Feed Tray, the tray lowers automatically. Press the Feed Tray Descent Button Add or replace the paper.

  • Page 31: Setting Up The Paper Receiving Tray

    Setting Up the Paper Receiving Tray Set the Paper Receiving Tray. Adjusting the Side Guides and Rear Guide Positions The Side Guides and the Rear Guide move automatically to the optimum positions according to the printing paper size. Fine position adjustment can be performed on the Control Panel.
  • Page 32 How to Close the Paper Receiving Tray Close the Paper Receiving Tray as described below. Check that no print remains and press the [Stack Guide Open Button]. The Stack Guide (side) and the Stack Guide (End) move to their storage positions. Turn down the Stack Guide (End) inward and fold it.

  • Page 33: Basic Printing Operation

    Check that the printer and the computer are turned on. If the printer is in the sleep mode or if the RISO console screen cannot be displayed on the computer, use the RISO Wakeup Tool to start the printer and then carry out steps 2 and after.
  • Page 34 When using conditions other than the default settings, click the [Properties] button and adjust the settings. "Chapter 2 Printer Driver Operation for HC3R-5000" of "HC5500 Series User’s Manual for Printer Driver" )p.2-1 "Chapter 3 Printer Driver Operation for PS7R-9000/5000" of "HC5500 Series User’s Manual for Printer Driver"...
  • Page 35 Click the [OK] button. When the printer receives data sent from the computer, the DATA indicator blinks and message "Receiving Data" is dis- played on the Display. When reception is complete, the DATA indicator lights up, message "Printing" is displayed, and printing starts.)p.2-2 If a message indicating that printing cannot be performed is displayed on the screen, the printer may be in the sleep mode.

  • Page 36: Printing Onto Envelope

    Printing onto Envelope You can perform printing onto commercially available envelopes. This section describes notes for printing onto an envelope and the printing procedure. • When using envelopes, set "5.1 Paper Size Entry" and "5.2 Paper Type Entry" of the menu setting. At this time, be sure to set the "Paper Type Entry"...

  • Page 37: How To Print

    How to Print Set "4.1 Standard Feed Tray" of the Set the envelopes in the Standard menu setting to "Envelope." Feed Tray. "4.1 Standard Feed Tray" )p.2-19 Set the envelopes with the flap on the left side. "Preparation for Printing" )p.1-20 Change the position of the Standard Feed Tray.
  • Page 38 Select [Envelope] at [Paper Type] on Click the [OK] button in the [Print] dia- the [Main setting] tab. log box. Printing starts. If a check mark is placed at [Pause after a proof] in step 10, printing stops temporarily after one copy is printed.

  • Page 39: When Printing Is Complete

    When Printing is Complete Return the Standard Feed Tray to the original position. Lower the Standard Feed Tray to the lowest position and open the paper guides fully. Raise the Standard Feed Tray so that the angle from the horizontal plane exceeds 45 degrees and release the stopper roller from the hook.
  • Page 40 1-24...

  • Page 41: Chapter2 Printer Configuration

    Chapter2 Printer Configuration This chapter describes the status of the Operation Panel that is displayed during printing. Also this chapter describes the method of setting the printer using the Operation Panel. After sending data to the printer, you can adjust the print position and perform test printing.

  • Page 42: Message Display And Operation Keys

    Message Display and Operation Keys This section describes the meaning of each display in the Message Display and operation keys. Message Display In the Message Display, a message indicating printer operation status is displayed. Principal display items and locations are shown below.
  • Page 43 When an Error Occurs When an error occurs, an error number and its description are displayed in the Message Display. For error numbers, refer to "Chapter 3 Troubleshooting")p.3-1. ~ ~ ~ ~ Status The status of the printer is displayed. The following messages are displayed. Message Meaning Please Wait a Moment...

  • Page 44: Operation Keys

    Operation Keys The functions of the keys are shown below. One key may have more than one function. PRINT/PAUSE Key • Turns on or off the Printing mode. When the Printing mode is on, the indicator is lit, and when the Printing mode is off, the indi- cator is not lit.

  • Page 45: How To Use The Operation Panel

    How to Use the Operation Panel You can set or change the printer environment such as print position and paper type registration using the MENU Key of the Oper- ation Panel. Items That Can Be Set from the Menu The item that can be set from the menu and the details of each setting are shown below. AAA indicates the factory default setting.
  • Page 46 Item Details of setting (range) Refer- ence )p.2-21 4.4 Feed Tray Relay Sets whether or not to feed paper continuously by changing automatically the feed trays. )p.2-22 4.5 Triple-Tray Source Sets whether or not the Standard Feed Tray is selected in automatic tray selection. )p.2-23 4.6 Job Separation Selects whether or not to perform Job Separa-...
  • Page 47 Item Details of setting (range) Refer- ence 5.2.1 - 5 Registration (5.2.1.1 - 5.2.5.1) 5.2.1 - 5 Paper Type Standard Paper 1High-Quality 1/High-Quality 2/ (5.2.1.2 - 5.2.5.2) Envelope/Card/Card-IJ 5.2.1 - 5 Paper Feed Control StandardCard ThinLightCustom/Envelope (5.2.1.3 - 5.2.5.3) (5.2.6.1 - 5.2.12.1) )p.2-36 5.3 Separation Paper Sets the feed tray for job separation paper.
  • Page 48 Item Details of setting (range) Refer- ence 5.8.1 Sleep Sets whether or not the printer enters the sleep mode to reduce power consump- tion when the printer is not used for a certain time. 5.8.2 Waiting Time 60 min. Sets the time that elapses until the printer 1 - 99 min.
  • Page 49 Item Details of setting (range) Refer- ence 5.8.22 Stand-by Sets whether or not the printer enters the stand-by mode to reduce power con- sumption when the printer is not used for a certain time. 5.8.23 Stand-by Period 05 min. Sets the time that elapses until the printer 1 - 99 min.

  • Page 50: Basic Operation Of Menu Selection

    Basic Operation of Menu Selection How to Enter the Menu Set the menu when the printer is not operating, for example, when printing is suspended or the printer is waiting for data. To perform setting when the printer is printing, press the PRINTPAUSE key to suspend printing (turn off the Printing mode) and press the MENU Key.
  • Page 51 Menu Selection The menu has a tree-type hierarchical structure. Press the key to display the desired menu. z z z z Submenu Menu4 “The Configuration” and Menu5 “Administration” include submenus. If you press the OK Key when a menu is displayed, its submenu will be displayed. In some menus, the submenu has multiple levels.
  • Page 52 To display "4.1.1 Paper Size", operate as follows. The menu hierarchy is listed at the end of this manual. Refer also to the list. 2-12...
  • Page 53 Menu Setting Select the desired menu and press the OK Key. Menu setting can be performed. Press the key to select the desired item and press the OK Key. Suspending the Operation To return to the upper level from a submenu, press the CANCEL BACK Key. To cancel and exit the setting, press the MENU Key.

  • Page 54: Menu 1 Print Position Adjust

    Menu 1 Print Position Adjust Adjusts the print position. Also the positions can be adjusted for punching and stapling after printing. ~ ~ ~ ~ Adjustable Range If you want to shift the print position after checking the printed sheet, use the Cursor Keys on the printer to shift the position. •...
  • Page 55 Press the MENU Key. Check that "Print Position Adj" is dis- played. Press the OK Key. Press the keys to adjust the print position. Only the arrow that corresponds to the pressed key is dis- played and the relevant value changes. After setting is complete, press the OK Key.

  • Page 56: Menu 2 Test Print

    Menu 2 Test Print Prints the data currently retained in the printer for checking. Use this function to check to see if the settings such as print position and density adjustments are reflected properly. • The number of printed sheets with the Test Print function is not counted as the "Number of Copies" that is set on a computer. •...

  • Page 57: Menu 3 Temp Data Retrieve

    Retained data can be retrieved if a check mark is placed at [Keep the last page of the job in the printer.] in [Con- troller setting 2] - [Initial setting] of [Administrator] of RISO Console. For details, refer to "HC-5500 Series User's Manual for Console."...

  • Page 58: Menu 4 Configuration

    Menu 4 Configuration Functions concerning printing such as size and type of paper to be loaded in the feed trays and the Job Separation function can be set. ~ ~ ~ ~ Functions The functions that can be set are shown below. z z z z 4.1 Standard Feed Tray 4.2 Feed Tray 1 4.3 Feed Tray 2...

  • Page 59: Standard Feed Tray/ 4.2 Feed Tray 1/ 4.3 Feed Tray 2

    4.1 Standard Feed Tray    4.2 Feed Tray 1    4.3 Feed Tray 2 Set the size and type of paper to be loaded in the Standard Paper Feed Tray and the other Paper Feed Trays and turn on or off the Double Feed Check function.

  • Page 60: Paper Type

    4.1.1/4.2.1/4.3.1 Paper Size • To use non-standard size paper, register the size to be used in "5.1 Paper Size Entry" of the menu setting in advance. After the size is registered, paper of the size can be used. • If you use non-standard size paper without paper size entry, a paper jam may occur. •...

  • Page 61: Feed Tray Relay

    4.1.3/4.2.3/4.3.3 Double Feed Check Press the key to display Press the key to select ON "Double Feed Check." or OFF. Press the OK Key. Press the OK Key. When the screen in step 1 reappears, you can continue setting. To exit the setting, press the PRINTPAUSE key. 4.4 Feed Tray Relay Sets whether or not to enable the Feed Tray Relay function that uses Feed Trays 1 and 2 and the Standard Feed Tray.

  • Page 62: Triple-Tray Source

    Press the key to select ON Press the OK Key. or OFF. When the screen in step 4 reappears, you can continue setting. To exit the setting, press the PRINTPAUSE key. 4.5 Triple-Tray Source Sets whether or not to include the Standard Feed Tray into feed trays for selection when "Auto tray selection" is selected in "Paper feed tray"...

  • Page 63: Job Separation

    4.6 Job Separation The setting of Job separation (set with the printer driver) can be changed while printing of the current job is performed. ~ ~ ~ ~ Settings Job Separation is not performed. Between Jobs Separation paper is inserted between jobs. Every Division Separation paper is inserted every division.

  • Page 64: Print Density

    4.7 Print Density You can manually change the print density. The density of overall printing is set. To adjust specific colours or to change the halftone reproduction method, use the "Image processing" tab of the printer driver to adjust or process the image using the application software. ~ ~ ~ ~ Settings Density-Level 5 Dark...

  • Page 65: Paper Ejection

    4.8 Paper Ejection Sets the position and adjustment of the Eject Wing and the Auto Stacking Tray. If an optional HC Finisher is connected, this menu is not displayed. ~ ~ ~ ~ Settings 4.8.1 Adjusts the Eject Wing so that the position changes for proper paper arrangement when printed Eject Wing paper is ejected.
  • Page 66 Press the MENU Key. Press the key to display "Paper Ejection." Press the key to display "Configuration." Press the OK Key. The submenu of "Paper Ejection" is displayed. Press the OK Key. 4.8.1 Eject Wing Ensure that "Eject Wing" is displayed. Press the key to select.
  • Page 67 4.8.3 Stack Guide Adjust Press the key to display To adjust the Side Guide positions, "Stack Guide Adjust." press the key , and to adjust the End Guide position, press key. Only the arrow that corresponds to the pressed key is displayed therefore the relevant value changes.

  • Page 68: Temp Data Clear

    If a check mark is placed at [Keep the last page of the job in the printer.] in [Controller setting 2] - [Initial setting] of [Adminis- trator] of RISO Console, the last page of previous printing (last sheet in case of duplex printing) is left in the controller as retained data.

  • Page 69: Image Area (Maximum Print Area)

    4.10 Image Area (Maximum Print Area) With this machine, a certain area of space is left along the edges of paper regardless of the original size. Normally, use the setting "Standard." If the image is larger than the printable area, the relevant part of the image is not printed. (Reduction is not per- formed.) ~ ~ ~ ~ Settings Standard...

  • Page 70: Cover Sheet Tray (For A Hc Finisher Is Connected)

    4.11 Cover Sheet Tray (For a HC Finisher is connected) Set the size and type of paper to be loaded in the Cover Sheet Tray in the optional Finisher. Be sure to set them when you have changed the type or size of paper. ~ ~ ~ ~ Settings 4.11.1 Paper Size Can be selected from Auto, A3, B4, A4, B5, A4-R, B5-R, Ledger, Legal, Letter, Letter-R.

  • Page 71: Menu 5 Administration

    Menu 5 Administration Sets basic information of the printer such as paper type entry, maintenance, and initial setting. The items set here are effective until the setting is changed regardless of when the power is on or off. ~ ~ ~ ~ Functions The functions that can be set are shown below.

  • Page 72: Paper Size Entry

    5.1 Paper Size Entry Five non-standard paper sizes can be registered. When using non-standard size paper, be sure to register the size in advance. Registered values are displayed in Paper Size of "4.1.1 Standard Feed Tray," "4.2.1 Feed Tray 1," and "4.3.1 Feed Tray 2." If the paper sizes have been registered, the registered values will be displayed.

  • Page 73: Paper Type Entry

    5.2 Paper Type Entry If any paper other than printer recommended paper is used or paper is not fed properly, it could result in poor print quality. You should register the paper type and feeding according to the paper type specifications. The registered setting is displayed in Paper Type of "4.1.2 Standard Feed Tray,"...
  • Page 74 5.2.1 Registering a New Paper Type Use steps 1 to 4 () ) ) ) p.2-31) to display Press the OK Key. "Administration." The screen in step 6 appears again. Press the key to display "Paper Type Entry." Set the Paper Type. Press the key to display "Paper Type."...
  • Page 75 Press the key to select the Press the OK Key. desired paper type. The screen in step 13 reappears, you can continue set- ting. To exit the setting, press the PRINTPAUSE key. Standard Paper 1    High-Quality 1    High-Quality 2 Use steps 1 to 4 () ) ) ) p.2-31) to display Press the key to select the...

  • Page 76: Separation Paper

    5.3 Separation Paper If you use "4.6 Job Separation", specify the feed tray in which the separation paper is loaded. ~ ~ ~ ~ Settings The separation paper can be used even if the size and the orientation are different from those of the printer paper. The separation paper tray is not specified.

  • Page 77: Count Management

    5.4 Count Management The number of printed sheets can be checked. • The number of sheets that have been ejected in the Paper Receiving Tray is displayed. • For copy count, in duplex printing, each side is counted, and therefore one sheet of both sides is counted by two. Since the paper trans- fer path varies depending on the functions that you use, one sheet in simplex printing may be counted as two.
  • Page 78 Count No. Paper Size Number Simplex/ Duplex Colour/ Monochrome Size No.1 Size No.2 Size No.3 Size No.4 Simplex Size No.5 Size No.6 Size No.7 Monochrome Size No.1 Size No.2 Size No.3 Size No.4 Duplex Size No.5 Size No.6 Size No.7 5.4.1 Copy Count Use steps 1 to 4 () ) ) ) p.2-31) to display Press the OK Key.
  • Page 79 5.4.3 Count Pattern Use steps 1 to 4 () ) ) ) p.2-31) to display "Administration." Press the key to display "Count Management." Press the OK Key. Press the key to display "Count Pattern." Press the OK Key. Press the keys to move the cur- sor, and press the keys to...

  • Page 80: Head Maintenance

    5.5 Head Maintenance Perform maintenance of the print head section. You can also set the cycle of automatic cleaning. Use this function when there is a problem of image quality. For example, if parts of print images are blurred, white lines appear, a specific colour is light and when the printer will not be used or has not been used for a long time.
  • Page 81 5.5.5 Normal Cleaning Use steps 1 to 4 () ) ) ) p.2-31) to display Press the OK Key. "Administration." After checking the message, press Press the key to display the OK Key. "Head Maintenance." When message "Cleaning Print Head" blinks, clean- ing is performed.

  • Page 82: System Information

    5.6 Configuration Information Print Configuration settings are printed in a list. Current printer settings and menu settings can be checked in a list. ~ ~ ~ ~ Settings 5.6.1 Information such as printer memory capacity, firmware version, and IP System Information address can be checked in a list.
  • Page 83 5.6.2 Menu Setting Use steps 1 to 4 () ) ) ) p.2-31) to display Press the OK Key. "Administration." After checking the message, press Press the key to display the OK Key. "Config Info Print." To cancel the setting, press the Cancel key. Press the PRINT/PAUSE key.

  • Page 84: Network Configuration

    • IP address is "000.000.000.000" To change the setting, use "Administrator" of RISO Console or supplied software "RISO IP Setting Tool." The settings will be effective after the printer is restored from the sleep mode. For details, consult your network administrator.

  • Page 85: Initial Setting

    Press the keys to move the cur- Press the Sleep Key to turn off the sor, and press the keys to power and then on again. enter the values. After message "Shutting Down" disappears and the Power Key becomes orange, press the Sleep Key again to turn ON the power.
  • Page 86 5.8.18 Sets whether or not the print mode is automatically turned on when the printer is not used Print Mode Auto-ON for a certain time with the print mode OFF. ON: The print mode will be automatically turned off. OFF: The print mode will not be turned off. 5.8.19 Sets the time that elapses until the print mode is turned on when "Print Mode Auto-ON"...
  • Page 87 5.8.1 Sleep Use steps 1 to 4 () ) ) ) p.2-47) to display Press the OK Key. "Administration." Press the key to select ON Press the key to display or OFF. "Initial Setting." Press the OK Key. Press the OK Key. When the screen in step 4 reappears, you can continue setting.
  • Page 88 5.8.3 Beep Sound -Key Use steps 1 to 3 of "5.8.1 Sleep" Press the key to select ON () ) ) ) p.2-47) to display "Initial Setting." or OFF. Press the key to display "Beep Sound -Key." Press the OK Key. When the screen in step 2 reappears, you can continue setting.
  • Page 89 5.8.5 Beep Sound -Error Use steps 1 to 3 of "5.8.1 Sleep" Press the key to select ON () ) ) ) p.2-47) to display "Initial Setting." or OFF. Press the key to display "Beep Sound -Error." Press the OK Key. When the screen in step 2 reappears, you can continue setting.
  • Page 90  Tray Selection Rule Use steps 1 to 3 of "5.8.1 Sleep" Press the key to select. () ) ) ) p.2-47) to display "Initial Setting." Press the key to display "Tray Selection Rule." Press the OK Key. When the screen in step 2 reappears, you can continue setting.
  • Page 91  Menu Auto-Shut OFF Use steps 1 to 3 of "5.8.1 Sleep" Press the key to select ON () ) ) ) p.2-47) to display "Initial Setting." or OFF. Press the key to display "Menu Auto-Shut OFF." Press the OK Key. When the screen in step 2 reappears, you can continue setting.
  • Page 92  Stand-by Period Use steps 1 to 3 of "5.8.1 Sleep" Press the keys to move the cur- () ) ) ) p.2-47) to display "Initial Setting." sor, and press the keys to input the desired time. Press the key to display "Stand-by Perid."...

  • Page 93: Menu 6 Feed Tray Selection

    Menu 6 Feed Tray Selection If the paper conditions of data received from a computer and the setting of "5.8.17 Tray Selection Rule" do not match the conditions of any of the Standard Feed Tray and other feed trays, printing will not start. In this case, you can specify the Standard Feed Tray or another feed tray where the printer paper is set and start printing with no trouble.

  • Page 94: Menu 7 Job Clear

    Menu 7 Job Clear Cancels the currently printed job and clears the data. What is Job? ™ When data is transmitted from a computer to the printer, the controller processes the data and sends the print data to the FORCEJET ENGINE.

  • Page 95: Chapter3 Troubleshooting

    Chapter3 Troubleshooting This chapter describes the causes of and measures against trouble indicated with an error message displayed on the Operation Panel or lighting symbol. This chapter also describes how to remove jammed paper and replac- ing an ink cartridge.

  • Page 96: Explanation Of Set Error Display

    Explanation of Set Error Display If trouble occurs during printing, printing stops and a symbol lights up on the Operation Panel or an error message appears in the dis- play. You can check the location based on the symbol or number and see the information from the message in the display. Symbol Display on Operation Panel Error Message A symbol indicating the relevant portion or type lights up.

  • Page 97: Forcejet ™ Link Symbol

    ™ FORCEJET Link Symbol HC5500 Series realizes high speed printing by performing the optimum data processing and colour management with the printer ™ controller and adjusting print speed, paper size, paper quality, and ink quantity totally with the FORCEJET ENGINE. The ™...
  • Page 98 Y00-000 Ink Replacement Error Lighting location Message Solution The supply in the ink cartridge runs out. Set a new ink cartridge. )p.3-16 Z00-000 Check Settings Error If a cover has not been securely closed or in situation of an ink cartridge or Feed Tray which has not been properly set. Check the location, take proper measures, and close the cover.
  • Page 99 Lighting location Message Solution If Feed Tray 1 has not been securely closed, be sure to securely close it. If Feed Tray 2 has not been securely closed, be sure to securely close it. If Standard Feed Tray has not been properly opened, open the Standard Feed Tray properly.
  • Page 100 S00-000 System Error Lighting location Message Solution (Nothing is lit.) An error occurs in the printer. If the same mes- sage appears even when the power is turned off and then on again, contact your local dealer (or service representative). At this time, report also the error number indi- cated in the Message Display.
  • Page 101 M00-000 Maintenance Call Lighting location Message Solution The Ink Drain Tank is almost full. Contact your local dealer (or service representative). (Nothing is lit.) (No message.) When the Maintenance Call Indicator lights up, periodical maintenance is required. Contact your local dealer (or service representative). (Nothing is lit.) No colour profile corresponding to the installed ink is provided.
  • Page 102 Lighting location Message Solution (Nothing is lit.) The system requires cleaning. Carry out the nor- mal cleaning. (Nothing is lit.) There is no paper in any of the Feed Trays and the Standard Paper Feed Tray that corresponds to the paper size and type specified from the printer driver.

  • Page 103: Paper Jam Occurs

    Paper jam occurs If a paper jam occurs in the printer or paper is not fed, printing stops, the JAM indicator, and the number indicating the jam loca- tion will light up. In this case, remove the jammed paper and press the PRINTPAUSE Key, printing will resume. Since this unit performs high speed printing, paper jams may occur at multiple locations.

  • Page 104: Paper Jam On The Transfer Roller

    (2) Paper Jam on the Transfer Roller Open the Front Cover. Close the Front Cover. Turn Dial A and remove the paper from the Transfer Roller side. (3) Paper Jam in the Paper Receiving Section Pull out the jammed paper and remove it.

  • Page 105: Paper Jam At The Right Of The Transfer Unit

    (4)Paper Jam at the Right of the Transfer Unit Open the Right Transfer Path Cover. Close the Right Transfer Path Cover. Remove the paper. (5)Paper Jam in the Duplex Transfer Unit Open the Front Cover. Turn Dial B. If the paper is removed, proceed to step 7. Turn Dial B several times to check to see if any paper remains.
  • Page 106 Pull out the Duplex Transfer Unit. Open the unit and check inside. If paper remains, remove it. Return the Duplex Transfer Unit to its original position. Return the tab at the left of the Reversing Path Cover to its original position.

  • Page 107: 8) Paper Jam At The Left Of The Transfer Unit

    (6)(7)(8) Paper Jam at the Left of the Transfer Unit Open the Front Cover. If the paper cannot be removed, while turning Dial C in the direction indi- cated by the arrow, remove the paper. Lift the tab at the left side of the Reversing Path Cover and lock it.

  • Page 108: 19) Paper Jam In Paper Feed Tray 1/ Paper Feed Tray 2

    (17)(18)(19) Paper Jam in Paper Feed Tray 1    Paper Feed Tray 2 Pull out the Feed Tray. Remove the jammed paper. If the paper cannot be removed, open the Transfer section door at the left side of the Feed Tray and remove the paper.

  • Page 109: Paper Jam In The Transfer Unit

    (20) Paper Jam in the Transfer Unit Open the Front Cover. Close the Front Cover. Turn the Transfer Lock Lever to the left and turn down the tab to the right. Remove the jammed paper. Return the tab to its original position and turn the Transfer Lock Lever to the right.

  • Page 110: Ink Cartridge Replacement

    Ink Cartridge Replacement If ink runs out, the INK CARTRIDGE indicator and the indicator that shows the location of the empty cartridge will light up, print- ing will be halted. Be sure to check the colour of the Ink Cartridge and replace it. Black (K) Cyan (C) Magenta (M)
  • Page 111 <Used Ink Cartridge> • Do not release the ink left in the cartridge into a sewer or personal disposal unit. • Used Ink Cartridges are collected by a service representative. After use is complete, attach the cap and put the cartridge into the inner bag and packing material. When attaching the cap or packing, be sure to hold the Ink Cartridge with the cap up.

  • Page 112: Other Trouble

    Other Trouble The printer does not operate. Problem Cause and Solution Even if the power is turned on, nothing Be sure to check the following. appears on the Operation Panel. • If the power plug is inserted into the outlet. •...

  • Page 113: The Printer Does Not Operate According To The Setting

    The printer does not operate according to the setting. Problem Cause and Solution "Job separation" is set in the printer "Separation Paper" is set to "OFF" in the menu setting. driver screen but job separation cannot If "5.3 Separation Paper" of the menu setting is set to "OFF," job separation paper be performed.

  • Page 114: Others

    Others Problem Cause and Solution Print speed is too low. The guides in the Standard Feed Tray (Feed Tray) do not fit the paper width. The paper size is judged based upon the guide positions, and print speed depends on specifications of paper size.
  • Page 115 Problem Cause and Solution Although paper is set, "No Paper" error [Paper size] and [Paper type] set in the printer driver screen do not match those in can occur. the menu setting on the printer. Even if proper paper is loaded in the feed tray, if the settings of "Paper Size" and "Paper Type"...
  • Page 116 3-22...

  • Page 117: Chapter4 Appendix

    Chapter4 Appendix...

  • Page 118: List Of Options

    A variety of options are available for convenient use of this unit. For purchase, contact your dealer (or service representative) for inquiry. RISO Scanner HS2000 By connecting a scanner and a display monitor (products specified by our company), you can perform high-speed full-colour printer copies.

  • Page 119: Consumables

    Use ink cartridges specifications as directed by our company. Do not use other products because use of improper consumables may cause a failure or trouble. Product name Quantity Unit RISO HC Ink Cyan RISO HC Ink Magenta NET. 1,000ml 1 piece RISO HC Ink Yellow...

  • Page 120: Specifications

    Standard Paper Feed Tray: 1,000 sheets Paper Receiving Tray Capac- 1,000 sheets ity (*1) RISO Extended Print Func- Proof copy (set in the driver) / test print (printer) / print position adjustment (20mm ( ") in ver- tion tical and horizontal directions / adjustable in temporary data in printer) / additional print (tempo-...
  • Page 121 Controller Section (If the RISO Controller PS7R-9000 / 5000 is installed) Principal Speci- Controller RISO Controller PS7R-9000 RISO Controller PS7R-5000 fications Printer that can be RISO HC5500T connected ® ® ® ® Intel Pentium 4 3.4GHz...
  • Page 122 Controller Section (If the RISO Controller HC3R-5000 is installed) Principal Specifi- Printer that can be connected RISO HC5500T cations ® ® Intel Celeron 2.9GHz Memory Capacity 256MB 80GB (user available area: 70GB) User available area: Job receiving area, Storage area...

  • Page 123: Index

    Index Error number....... 2-3 Every Division ......2-23 Administration .
  • Page 124 Menu number ......2-2 RISO Scanner HS2000 ..... . . 4-2 Menu Setting .
  • Page 125 WAKE-UP key......1-5, 1-9 Warning........3-7 Vent Hole.

This manual is also suitable for:

Hc5500t

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