Troubleshooting - Sony TRINITRON KV-32V68 Service Manual

Oprating Video Equipment
Hitachi
Programming the remote
Instant Replay
JC Penney
You can use the supplied remote control to
JVC
operate Sony or non-Sony video equipment.
Kenwood
LXI (Sears)
1
Press CODE SET.
Magnavox
2
Press VTR/DVD (FUNCTION).
Marantz
3 Marta
Use the 0-9 buttons to key in the
Memorex
manufacturer's code number from the
Minolta
following chart.
Mitsubishi/MGA
4
Press ENTER.
Multitech
NEC
VCR code numbers
Olympic
Optimus
Manufacturer Code
Panasonic
Sony 301, 302, 303
Pentax
Admiral (M. Ward) 327
Philco
Aiwa 338, 344
Philips
Audio Dynamic 314, 337
Pioneer
Broksonic 319, 317
Quasar
Canon 309, 308
RCA/PROSCAN
Citizen 332
Craig 302, 332
Realistic
Criterion 315
Sansui
Curtis Mathes 304, 338, 309
Samsung
Daewoo 341, 312, 309
Sanyo
DBX 314, 336, 337
Scott
Dimensia 304
Sharp
Emerson 319, 320, 316, 317, 318, 341
Shintom
Fisher 330, 335
Signature 2000 (M. Ward)
Funai 338
SV2000
General Electric 329, 304, 309
Sylvania
Go Video 322, 339, 340
Symphonic
Goldstar 332
Tashiro
34

Troubleshooting

Consult the table below; it suggests solutions to specific problems.
Problem What it could be
The TV does not turn on and a • Your TV may need service.
red light keeps flashing on the TV
for more than a few seconds
TV makes a noise when turned • This is a normal function of your TV.
on
Screen is not lit and there is no • Power cord may not be plugged in.
sound • Batteries may not have been placed with the correct
polarity.
• TV/VIDEO setting may be incorrect.
Poor or no picture (screen lit), • VIDEO menu settings may not be adjusted correctly.
good sound • Antenna/cable connections may be faulty.
• VIDEO LABEL inputs may be set to WEB. (This label
darkens the screen for ideal WebTV viewing)
Good picture, no sound • Sound may be set to MUTING.
• Your TV may be set to SAP.
• Speaker may not be set correctly.
No color • Color settings may not be adjusted correctly.
Only snow and noise appear on • CABLE may not be set correctly
the screen in the SET UP menu.
• Antenna/cable connections may not be correct.
• TV may be set to AUX mode.
Cannot receive upper channels • CABLE setting may not be correct in the SET UP
(UHF) when using an antenna menu.
306, 304, 305,338 Tatung
309, 308 Teac
309, 305, 304, 330, 314, 336, 337 Technics
314, 336, 337, 345, 346, 347 Toshiba
314, 336, 332, 337 Wards
332, 305, 330, 335, 338 Yamaha
308, 309, 310 Zenith
314, 336, 337
332
309, 335 Operating a VCR
305, 304
323, 324, 325, 326
To turn on or off
325, 338, 321
To select a channel
314, 336, 337
309, 308 directly
327
To change
308, 309, 306, 307
channels
305, 304
To record
308, 309
308, 309, 310
308
To play
308, 309, 306
To stop
304, 305, 308, 309, 311,
To fast forward
312, 313, 310, 329
309, 330, 328, 335, 324, 338
To rewind the tape
314
To pause
322, 313, 321
330, 335
312, 313, 321, 335, 323, 324, 325, 326
327, 328 To scan
315
338, 327
338
308, 309, 338, 310
To change input
338
mode
332
What you can do
• Call your local Sony service center.
• Press TV/VIDEO until you receive a channel.
• Readjust your VIDEO menu settings. (see page 28)
• Check your VIDEO LABEL settings. (see page 32)
• Press MUTE.
• Check the MTS setting in the AUDIO menu. (see page 29)
• Check your SPEAKER settings. (see page 29)
• Adjust the COLOR settings in the VIDEO menu.
(see page 28)
• Ensure that you have selected the correct CABLE mode
in the SET UP menu. (see page 31)
• Press ANT on your remote control to change the input
mode. (see page 24)
• Ensure that CABLE is set to OFF in the SET UP menu.
(see page 31)
• Use AUTO PROGRAM to add receivable channels that
are not presently in TV memory. (see page 31)
314, 336, 337
Tips z
314. 336, 338, 337
• In some rare cases, you may not be able to operate
309, 308
your non-Sony video equipment with the supplied
312, 311
remote control. In this case, please use the
327, 328, 335, 331, 332
equipment's own remote control.
314, 330, 336, 337
• When you remove the batteries, the code number may
331
revert to the factory setting.
• The code numbers for Sony VCR's are assigned at the
factory as follows:
Buttons on the
remote control
VHS VCR
Press VTR/DVD (POWER).
supplied remote control)
Press the 0 – 9 buttons.
8 mm VCR
Press CH +/–.
Beta, ED Beta VCRs
Press ( and r
simultaneously.
Press (.
Press p.
Press ).
Press 0.
Press P.
To resume normal playback,
press again or press (.
Press ) or 0 during
playback.
To resume normal playback,
release the button.
Press TV/VTR.
Troubleshooting (continued)
Problem
Cannot receive any channels when
using cable
Cannot gain enough volume when
using a cable box
TV is fixed to one channel
Program information is not
available in the Program Grid
Channel numbers within the
GUIDE do not correspond to the
appropriate channel logos.
Programs scheduled for recording
are not recorded.
If, after reading these operating instructions, you have additional questions related to the use of your Sony television, please call our Direct Response Center at 1-800-222-SONY
(7669) (U.S. residents only) or (416) 499-SONY (7669) (customers in Canada only)
37 38
MDP (Multi Disc Player)
code numbers
Manufacturer
Sony
Panasonic 704, 710
Pioneer
Operating an MDP Buttons on the remote
301
control
(preset code for the
To turn on or off Press VTR/DVD (POWER).
Press (.
To play
302
Press p.
To stop
303 Press P.
To pause
To resume normal playback,
press again or press (.
Press ) or 0 during
To scan
playback.
To resume normal playback,
press (.
To search the chapter Press CH +/–.
forward or backward
Tip z
If you will not be programming a DBS or cable box into
the DBS/CABLE input, you can use it to program other
video equipment (e.g. DVD, MDP, or second VCR).
(see page 36)
What it could be
• CABLE setting may not be set correctly in the SET UP
menu.
• Volume may not be adjusted on your cable box.
• CHANNEL FIX settings may not be correct.
• Cable box is not turned ON.
• You have entered the wrong Zip Code during SET UP.
• IR Blaster is positioned incorrectly.
• Your reception could be poor.
• PIP must be turned off to allow the GUIDE Plus+ to
download program information when the TV is turned on.
(see "Setting up the GUIDE Plus+ Feature" on page 13)
• GUIDE Plus+ feature is set incorrectly.
• IR Blaster is positioned incorrectly.
• Your VCR was setup incorrectly.
• When VCR and cable box are used together, the VCR
must be set to channels 3 or 4, whichever the cable
box is set to
DVD (Digital Versatile Disc)
code numbers
Code Manufacturer Code
701 Sony 751
Panasonic 753
Pioneer 752
702
RCA 755
Toshiba 754
Buttons on the remote
Operating a DVD
player control
To turn on or off Press VTR/DVD (POWER).
Press (.
To play
Press p.
To stop
Press P.
To pause
To resume normal playback,
press again or press (.
Press ) or 0 during
To scan
playback.
To resume normal playback,
press (.
To search the Press CH +/–.
chapter forward or
backward
0–9 + ENTER.
To select chapters
directly
MENU Press to display DVD menu.
To move cursor in Use your arrow buttons
V, v, B, b.
menu
35
What you can do
• Ensure that CABLE is set to ON in the SET UP menu.
(see page 31)
• Use AUTO PROGRAM to add receivable channels that
are not presently in TV memory. (see page 31)
• Press TV (FUNCTION) and adjust the TV's volume.
• Check your CHANNEL FIX settings. (see page 31)
• Cable box must be left on at all times.
• Position the IR Blaster directly in front of your Cable box's
IR receiving area.
• If you have connected a cable box to your TV, you must
turn off the TV using the TV's remote control. Do not
power the TV off using the cable box switch.
• Perform GUIDE Plus+ SET UP again, ensuring that the
appropriate Zip or Postal Code, Cable Setting, and
Channel Map are chosen. (see page 13)
• Position the IR Blaster directly in front of your Cable
box's IR receiving area.
• Reenter the GUIDE Plus+ SET UP screen and enter
correct VCR information. (see page 31)
• When the recording process begins, the VCR must be
turned off.