Canon PIXMA MP150 Service Manual page 19

8. PRODUCT TECHNICAL INFORMATION
8-1. FAQ (Problems specific to the iP150, and their corrective actions)
No. * Function Phenomenon
1 A Installation Carriage error (Alarm and Power
LEDs blink alternately 2 times).
2 A Ink cartridge installation error
3 B Paper No paper feeding
feeding
4 C Multi-feeding
5 B Envelope not feeding
6 C Paper jam
7 B Paper jam and paper feeding
failure in printing on Credit card
sized paper
Possible Call / Claim
- The LEDs blink alternately in orange
and green, 2 times (carriage error).
- LED display in the LCD (As this
occurs at printer installation, the user
cannot recognize the error.)
- Paper out error
- Paper cannot be fed
- Cannot print
- Multiple sheets of paper are fed
simultaneously.
-Blank paper is ejected.
- Paper out error
- Paper cannot be fed
- Cannot print
- Paper jam error
- Paper cannot be fed
- Cannot print
- Paper jam error
- Feeding failure
- Cannot print
(18/24)
Corrective action
Remove the packing material fixing the
carriage.
Open the access cover, and install the ink
cartridge(s) properly.
1. Perform roller cleaning from the printer
driver.
2. Clean the paper feed roller with
pre-moistened wipe or moistened
cloth.
1. Fan the paper and set them in the
ASF.
2. In case of PR-101, set the paper sheet
by sheet in the ASF.
1. Perform roller cleaning from the printer
driver.
2. Clean the paper feed roller with
pre-moistened wipe or moistened
cloth.
3. Reduce the number of envelopes
loaded in the ASF.
4. Flatten the envelope (with a pen).
1. Remove the jammed paper from the
paper pick-up side.
1. Open the front cover and remove the
jammed paper.
2. Load the same type of paper as
jammed paper in the portrait
orientation and press the Reset
button.
Cause
The user may not have removed the
packing material at unpacking and
installation.
Note: Even if the packing material
remains, no parts are damaged.
The user did not install the ink cartridges
completely at unpacking, installation, or
ink cartridge replacement.
The paper feed roller slips on the paper at
paper feeding.
In the high temperature and high humidity
environment, the frictional force between
the front and back sides of paper
becomes high, and sheets stick to each
other, contributing to multi-feeding.
The paper feed roller slips on the paper at
paper feeding.
Note: Depending on the paper lots.
As the LF roller slips on the paper, the
paper is not fed, causing the jam error at
paper ejecting.
If paper is loaded in the landscape
orientation, paper cannot be fed because
the paper does not reach the LF roller at
paper feeding.