Appendix. Troubleshooting; Hardware Troubleshooting; Issues With Power To The Dock; Technical Support - PSC Falcon 4220 Installation Manual

Hardware Troubleshooting

Issues with Power to the Dock

Refer to the Falcon 4220 Quick Reference Guide (QRG) for information about
powering the Falcon and a description of its LED functions.

Technical Support

PSC Website Support

The PSC website (www.psc.com) is the complete source for technical support
and information for PSC products. The site offers the PSC TekForum, prod-
uct support, product registration, warranty information, product manuals,
product tech notes, software updates, demos, and instructions for returning
products for repair.

PSC Website TekForum

Search for information on the TekForum by clicking on the Support link on
the PSC home page. Browse the TekForum to find answers to your questions
about common technical issues. Register with TekForum to submit a question
to the PSC Technical Support Staff.

Reseller Technical Support

An excellent source for technical assistance and information is an authorized
PSC reseller. A reseller is acquainted with specific types of businesses, applica-
tion software, and computer systems and can provide individualized assistance.
Installation Guide
• Ensure that the power connector is pushed securely into the power port.
• When power to the Dock is turned on, the power-on LED will be lit.
Appendix A
Troubleshooting
21