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Swann DVRx-2500 Setup Manual

Email alert setup guide

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Swann Security DVRx-2500 Email Alert Setup Guide
This guide is for you to setup Email Alert for the DVRx-2500.
Problem: You may experience not able to send email alert from your DVRx-2500 to an email
address automatically when motion is detected on your computer. This is usually caused by
misconfigured email settings, your Internet Service Provider's SMTP (outgoing email server)
blocking your internet connection to send out emails or your email server rejecting the emails.
Solution: We can use Gmail's SMTP service (free service) to provide a secure and reliable
outgoing email service for your DVR. It is fully encrypted and secure through the use of Secure
Socket Layer (SSL).
For Gmail account setup in details, please refer to Appendix A for Gmail setup!
PLEASE NOTE:
WHILE THIS GUIDE DETAILS THE USE OF GMAIL WITH OUR DVR, UNDERSTAND THAT WE
CANNOT GIVE SPECIFIC GMAIL SUPPORT BECAUSE IT IS A 3
INCLUDE THE GMAIL GUIDE AS AN EXAMPLE OF CONFIGURING THE DVR WITH AN EMAIL
PROVIDER.
WE HAVE BEEN ABLE TO USE GMAIL'S SERVICE TO CONFIGURE THE DVR TO SEND
EMAILS. UNFORTUNATELY, NOT ALL EMAIL PROVIDERS WILL WORK WITH THE DVR, SO
WE ALSO INCLUDE THE GMAIL GUIDE IN CASE YOU NEED A FALLBACK EMAIL
PROVIDER.
Created by the Swann Support Team  
For further information please call   
 
 
AUS: 1300 138 324 
USA: 1800 627 2799 
             INT: +613 8412 4610 
Advanced security make easy
RD
PARTY APPLICATION. WE
 
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Summary of Contents for Swann DVRx-2500

  • Page 1 This guide is for you to setup Email Alert for the DVRx-2500. Problem: You may experience not able to send email alert from your DVRx-2500 to an email address automatically when motion is detected on your computer. This is usually caused by misconfigured email settings, your Internet Service Provider’s SMTP (outgoing email server)
  • Page 2 Advanced security make easy Setting up Email Alert on DVRx-2500 STEP 1 First of all, press the Menu button to go into Main Menu and choose “DEVICES” by using the navigation keys and press SELECT key. (as shown on the left) Fig.
  • Page 3 Enter icon within the on-screen keyboard to exit the on-screen keyboard. The settings needed on this screen are the Fig.4 settings from your Gmail account. Created by the Swann Support Team   AUS: 1300 138 324  For further information please call    USA: 1800 627 2799                 INT: +613 8412 4610  3 / 6  ...
  • Page 4 EXIT and go back to the live screen. Fig. 6 That’s all for setting up Email Alerts with DVRx-2500. If you have any difficulties setting it up, please do not hesitate to contact our Support Team (contact number as shown below)! Created by the Swann Support Team  ...
  • Page 5: Appendix A - Setting Up Gmail Account

    Firstly, you will need to go to www.gmail.com and setup an account. After you have setup your account, you can log in and get it ready to send out your emails. From the main page, click ‘Settings’. Created by the Swann Support Team   AUS: 1300 138 324  For further information please call    USA: 1800 627 2799   ...
  • Page 6 3. Click on ‘Save Changes’. That’s Gmail configured, now to set up the DVR to use Gmail as the sending email account. Please copy down your Gmail email address and password you have created for later use! Created by the Swann Support Team   AUS: 1300 138 324  For further information please call    USA: 1800 627 2799 ...