Troubleshooting - HoMedics Tanda Clear+ Instructions For Use Manual

Troubleshooting

In the event that the Clear+ fails to perform as intended, the following notes will help to identify
potential problems with the device and its setup.
If
Light indicator is off while the power
adaptor is plugged into a working
AC outlet.
Device turns off after 3 minutes.
Device will not start when the orange
power button is pressed.
Indicator light is flashing green but
treatment head is not illuminated.
The indicator light is not orange when
device is charging.
Device shuts off in mid-treatment or
after only a few treatments.
If you still have questions please visit homedics.co.uk for more tips and troubleshooting.
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TANDA
Do this
Battery pack is fully charged (device is ready to use).
Or
Battery isn't charging properly (ensure the device
is secure in the recharging stand).
This indicates the end of a treatment cycle. Press the
orange button to start another treatment cycle.
Ensure the white plug is not in the bottom of device.
Or
Charge the device (indicator light will be orange
when charging properly).
Or
Check to see the treatment head is secure.
Ensure that the light surface is touching the skin.
Ensure that the handpiece is firmly in the recharging
stand and the stand is plugged into a working AC outlet.
Take treatment head off and let the device cool
for 5-10 minutes.
Or
Ensure you are charging your device correctly,
see Charging The Battery.