Troubleshooting; Points For The Boiler User - IDEAL LOGIC Combi 24 Installation And Servicing

POINTs FOR ThE BOILER UsER

Note. In line with our current warranty policy we would ask that you check through the following guide to identify any
problems external to the boiler prior to requesting a service engineers visit. Should the problem be found to be other
than with the appliance we reserve the right to levy a charge for the visit, or for any pre-arranged visit where access is
not gained by the engineer.

TROUBLEshOOTINg

NO hOT WaTER
Check the mains switch (fused
spur) is turned on and ensure
switch mode control knob (D) is
in the summer or winter position
Is water coming out of the hot
water tap when turned on?
YES
See boiler "Fault Codes"
section. If '0' is displayed then
contact Ideal Customer Services
Helpline if your appliance is
under warranty or a Gas Safe
Registered Engineer, in IE a
Registered Gas Installer (RGII),
if out of warranty
Contact a Gas Safe Registered
Engineer or in IE a Registered
Gas Installer (RGII)
Ideal Logic Combi -
NO CENTRaL hEaTINg
Check the mains switch (fused
spur) is turned on and ensure
switch mode control knob (D) is
Check the programmer (internal
or external to the boiler) is in
NO
an "ON" position and the room
thermostat is turned up
Does the boiler operate and
provide central heating?
Check the time settings on the
programmer are as you require
See boiler "Operation Modes"
and "Fault Codes" section. If "0"
is displayed then contact a Gas
Safe Registered Engineer or in
IE a Registered Gas Installer
User's
in the winter position
YES
and adjust if necessary
(RGII)
NO hOT WaTER OR
CENTRaL hEaTINg
Check the fused spur is turned
on and ensure switch mode
control knob (D) is in the winter
position
Does the boiler have a display
showing on the front control
NO
See boiler "Operation Modes"
and "Fault Codes" section
Contact a Gas Safe Registered
Engineer or in IE a Registered
Gas Installer (RGII)
NO
panel?
YES
continued . . . . . .
5