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Troubleshooting
▶
Cannot turn on by pressing
• Do you hold down
• Is the battery pack charged? (▶P.10)
• Is the battery pack properly inserted? (▶P.9)
• Are the contacts on the battery pack dirty?
▶
The power is turned off automatically
• Has the battery run out? (▶P.10)
▶
The power is turned off at the startup screen
• Has the battery run out? (▶P.10)
▶
Cannot make any phone calls
• Is your IS06 turned on? (▶P.13)
• Is the au IC-Card inserted? (▶P.11)
• Is the phone number you entered correct? (Did
you start with the area code first?) (▶P.34)
• Did you tap
after entering the phone number?
(▶P.34)
• Is your IS06 in airplane mode? (▶P.14)
▶
Cannot receive any phone calls
• Do you have sufficient signal strength? (▶P.5)
• Are you outside the service area? (▶P.5)
• Is your IS06 turned on? (▶P.13)
• Is the au IC-Card inserted? (▶P.11)
(Power)
(Power)? (▶P.13)
• Is your IS06 in airplane mode? (▶P.14)
▶
(Out of Area) appears
• Are you outside the service area or in a location
with poor signal strength? (▶P.5)
• Are you covering the built-in antenna with your
fingers or hand? (▶P.7)
▶
Cannot connect to Wi-Fi
• Is your IS06 receiving a signal from the wireless
access point?
• Did you configure your Wi-Fi settings? (▶P.71)
▶
The LED lamp flashes but I cannot hear any
ringtone
• Is your IS06 in manner mode? (▶P.14)
▶
Cannot charge the battery pack
• Is the charger connected properly? (▶P.10)
• Is the battery pack properly inserted? (▶P.9)
▶
Cannot perform any key/touch panel operations
• Is your IS06 turned on? (▶P.13)
• Did you unlock the screen? (▶P.20)
▶
"au IC-Card (UIM) error" is displayed
• Is the au IC-Card inserted? (▶P.11)
• Is a card different from the au IC-Card used?
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