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LIMITED WARRANTY
In Canada:
CHROMALOX™ products are tested and inspected prior to shipment and are guaranteed from defect to the
purchaser of each new product. Any part that proves to be defective in material or workmanship under normal
use within one year will be repaired or replaced without charge. The Company will not be responsible for any
expense incurred for installation, removal from service, or transportation costs. Any such defect should be
brought to the attention of the Company's office where the product was purchased and is authorized to repair or
replace within the terms of the warranty. The warranty will not apply if, in the judgement of the Company, damage
or failure has resulted from accident, alteration, misuse, abuse, incorrect installation, or operation on an incorrect
power source. The foregoing is in lieu of all other warranties expressed, implied or statutory, and neither
assumes, nor authorizes any person to assume for it any other obligation, or liability in connection with said
product. Since the paint finish can be damaged through use no warranty applies to the paint finish, except from
manufacturing defects, which become apparent within 30 days from the date of installation. CHROMALOX™
EXTENDED WARRANTY: All CHROMALOX™ baseboard elements are warranted, subject to the above
conditions, to be free from defect in material and workmanship for ten years.
In the United States of America:
All Electromode products are warranted against defects in workmanship and materials for one year from date of
sale. This warranty does not apply to damage from accident, misuse, not where the connected voltage is more
than 5% above the nameplate voltage, nor to equipment improperly installed or wired or maintained in violation of
the instruction sheet. This warranty is valid in the fifty States of the United States. No other written or oral
warranty applies. No employee, agent, dealer or other person is authorized to give any warranties on behalf of
Electromode. The customer shall be responsible for all costs incurred in the removal or reinstallation and
shipping of the product for repairs. Within the limitations of this warranty, inoperative units shall be returned to the
nearest Electromode Authorized Service Center, and we shall repair or replace, at our option, at no charge to you
with return freight paid by Electromode. It is agreed that such repair or replacement is the exclusive remedy
available from Electromode and that ELECTROMODE IS NOT RESPONSIBLE FOR DAMAGES OF ANY KIND,
INCLUDING INCIDENTAL AND CONSEQUENTIAL DAMAGE. Some States do not allow the exclusion or
limitation of consequential damages, so the above exclusion or limitation of consequential damages, so the above
exclusion or limitation may not apply to you. This warranty gives you specific legal rights and you may also have
other rights, which may vary from State to State.
1-888-DIMPLEX
1-888-346-7539
1367 Industrial Road
Cambridge, Ontario
Canada, N1R 7G8
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