If An Error Occurs - Canon MG2900 Series Manual

If an Error Occurs

When an error occurs in printing such as the machine is out of paper or paper is jammed, a troubleshooting
message is displayed automatically. Take the appropriate action described in the message.
When an error occurs, the Alarm lamp flashes and a Support Code (error number) is displayed on the
computer screen. For some errors, the ON lamp and the Alarm lamp flashes alternately. Check the status of
the lamps and the message, then take the appropriate action to resolve the error.
Support Code Corresponding to the Number of Flashes of the Alarm Lamp
Example of 2 times flashing:
(A) Flashes
(B) Goes off
Number of flashes Cause
2 flashes There is no paper in the rear tray.
3 flashes The cover is opened while printing is in progress.
Paper is jammed in the paper output slot or in the rear tray.
4 flashes The FINE cartridge is not installed properly, or the FINE cartridge not
compatible with this machine is installed.
5 flashes The FINE cartridge is not installed.
The FINE cartridge cannot be recognized.
Appropriate ink cartridge is not installed.
8 flashes The ink absorber is almost full.
9 flashes The protective material for the FINE Cartridge holder or the tape may remain
attached to the holder.
11 flashes The media type and paper size are not set correctly.
Cannot perform printing with the current print setting.
12 flashes The specified data cannot be printed.
13 flashes The ink may have run out.
14 flashes The ink cartridge cannot be recognized.
463
Support Code
1000
1203
1300
168A
1401
1403
1485
1700, 1701
1890
4102
4103
4100
1686
1684