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Before contacting a service center
Appendix >
Situation
Suggested remedies
• Ensure that HDMI cable is properly connected
Playback screen does
not appear on the
to the external monitor.
• Ensure that the memory card is properly
connected external
recorded.
device
• Ensure that the USB cable is connected
Your computer does
correctly.
• Ensure that the camera is switched on.
not recognize your
• Ensure that you are using a supported
camera
operating system.
Your computer
The file transfer may be interrupted by static
disconnects the
electricity. Disconnect the USB cable and connect
camera while
it again.
transferring files
• End i-Launcher and restart the program.
• Depending on your computer's specifications
and environment, the program may not
launch automatically. In this case, click
Start
i-Launcher is not
i-Launcher
functioning properly
Windows computer. (For Windows 8, open
Start screen, and then select All apps
Samsung i-Launcher.) Or, click Applications
Samsung
computer.
All Programs
Samsung
Samsung i-Launcher on your
i-Launcher on your Mac OS
Situation
Suggested remedies
• Subject is not in focus. When the subject is
outside the AF area, shoot by moving the
subject inside the AF area and half-pressing
Auto Focus does not
[Shutter].
work
• Subject is too close. Step back from the subject
and shoot.
• Ensure that the lens is properly mounted.
• Remove the lens from the camera and
Lens does not work
remount it.
External flash does not
Ensure that the external flash is properly mounted
work
on the external flash port.
• Set the date and time again.
The date & time
• This screen appears when the camera's internal
settings screen
power source is completely discharged. Insert
appears when you
a fully charged battery and wait at least 72
hours in power off status for the internal power
power on the camera
source to be recharged.
180
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