TANDBERG 100 MXP User Manual
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TANDBERG 100 MXP User Manual

TANDBERG 100 MXP User Manual

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User Manual

Software version F4
D13722.04
March 2006
This document is not to be reproduced in whole or in part without permission in writing from:

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Summary of Contents for TANDBERG 100 MXP

  • Page 1: User Manual

    User Manual Software version F4 D13722.04 March 2006 This document is not to be reproduced in whole or in part without permission in writing from:...

  • Page 2: Trademarks And Copyright

    TANDBERG 1000 MXP Trademarks and Copyright All rights reserved. This document contains information that is proprietary to TANDBERG. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form, or by any means, electronically, mechanically, by photocopying, or otherwise, without the prior written permission of TANDBERG.
  • Page 3 User Manual eCos eCos, the Embedded Configurable Operating System. Copyright (C) 1998, 1999, 2000, 2001, 2002, 2003 Red Hat, Inc. Copyright (C) 2002, 2003 John Dallaway Copyright (C) 2002, 2003 Nick Garnett Copyright (C) 2002, 2003 Jonathan Larmour Copyright (C) 2002, 2003 Andrew Lunn Copyright (C) 2002, 2003 Gary Thomas Copyright (C) 2002, 2003 Bart Veer Copyright (c) 1982, 1986, 1991, 1993 The Regents of the University of California.
  • Page 4 The information in this document is furnished for informational purposes only, is subject to change without prior notice, and should not be construed as a commitment by TANDBERG. The information in this document is believed to be accurate and reliable; however TANDBERG...

  • Page 5: Environmental Issues

    Our designers do their best to ensure TANDBERG products are highly recyclable. Digital User Manuals TANDBERG is pleased to announce that it has replaced the printed versions of its User Manuals with a digital CD version. Instead of a range of different user manuals, there is now one CD which can be used with all TANDBERG MXP products.

  • Page 6: Operator Safety Summary

    TANDBERG 1000 MXP Operator Safety Summary For your protection, please read these safety instructions completely before operating the equipment and keep this manual for future reference. The information in this summary is intended for operators. Carefully observe all warnings, precautions and instructions both on the apparatus and in the operating instructions.
  • Page 7 Contact us If you have any questions, comments or suggestions, please see the Online Support section at www.tandberg.net. It is also possible to send a fax or mail to the attention of: Product and Sales Support TANDBERG P.O. Box 92...

  • Page 8: Table Of Contents

    TANDBERG 1000 MXP Table of Contents Introduction..........................1 1.1 At a Glance ..........................4 1.2 Menu Structure ........................5 Installation ..........................7 2.1 Unpacking ..........................8 2.2 Connecting Cables......................... 9 2.3 Monitor Configuration......................11 2.4 System Configuration......................12 General Use ........................... 15 3.1 The Welcome Screen ......................
  • Page 9 User Manual 3.12.4 Chair Control......................72 3.12.5 Assign Floor and Release Floor from Participant ............ 73 3.12.6 View Site and End View................... 74 3.12.7 Disconnect Participant ..................... 75 3.12.8 Terminate Meeting ....................76 3.12.9 More about MultiSite (embedded MCU) ..............77 3.13 Control Panel ........................
  • Page 10 5.2 Document Camera......................187 5.3 DVD / VCR ......................... 188 5.4 Additional Cameras......................189 5.5 Additional Microphones...................... 190 5.6 The TANDBERG DNAM and Speakers................191 5.7 Stereo Speaker Kit......................195 5.8 Telephone Add-On......................197 5.9 Dual Monitor........................198 5.10 XGA Monitors and Projectors ..................199 5.11 VESA Display Power Management .................

  • Page 11: Introduction

    1 Introduction The TANDBERG 1000 MXP provides essential video features for face to face meetings for small groups and offices with the quality and reliability found in all TANDBERG equipment. Audio Quality High-performance audio provides a richer, more complete visual communication experience. The MPEG4 AAC-LD standard is used to provide true standards-based CD-quality, stereo audio.
  • Page 12 TANDBERG 1000 MXP H.460, ITU Standardized firewall traversal, support High security network authentication (802.1x) The TANDBERG videoconferencing system can also be used as an audio telephone bridge (assuming ISDN connection(s)). Presentations The Natural Presenter Package* (NPP) makes it possible to include PC presentations in...
  • Page 13 Interoperability The TANDBERG 1000 MXP is worldwide compatible with other ITU standards-based videoconferencing systems from many other vendors worldwide. * - optional feature. To check which options are installed, select Control Panel - Diagnostics - System Information in the menu.

  • Page 14: At A Glance

    TANDBERG 1000 MXP 1.1 At a Glance Camera The camera is an integrated part of the unit and is centrally placed just above the monitor. Monitor The Digital LCD displays the far-end and near-end videoconferencing sites in addition to the menu.

  • Page 15: Menu Structure

    Introduction 1.2 Menu Structure The menu structure is divided into two parts. The Main Menu is available for all users and contains all the functionality of the system. The Administrator Menu contains all the settings of the system. The Administrator Settings are accessible from the Main Menu by selecting Control Panel and Administrator Settings.
  • Page 16 TANDBERG 1000 MXP Note that the system features and menu settings may vary depending on network selection and software package.

  • Page 17: Installation

    2 Installation Precautions: Never install communication wiring during a lightning storm. Never install jacks for communication cables in wet locations unless the jack is specifically designed for wet locations. Never touch uninstalled communication wires or terminals unless the telephone line has been disconnected at the network interface.

  • Page 18: Unpacking

    TANDBERG 1000 MXP 2.1 Unpacking The TANDBERG 1000 MXP consists of the following items: Videoconferencing system with built-in camera Remote Control Batteries User Manual on CD Power supply Cables...

  • Page 19: Connecting Cables

    Installation 2.2 Connecting Cables 1. Power cable Connect the power supply to the DC in input on the system. Connect the power cable to the power supply. Connect the power cable to an electrical distribution socket. 2. ISDN cables Connect the ISDN cables to the ISDN connectors on the system.
  • Page 20 TANDBERG 1000 MXP 3. Plug for headset (optional) The TANDBERG 1000 has a 2.5mm 3-pole mini-jack connector at its left side marked with a headset symbol. This allows the user to connect a standard telecommunications headset to the system. Pressing the push...

  • Page 21: Monitor Configuration

    Installation 2.3 Monitor Configuration Power on Switch the system on by connecting the power cable to an electrical distribution socket. After the system has performed a self-test routine, the main menu will be displayed on the monitor.

  • Page 22: System Configuration

    TANDBERG 1000 MXP 2.4 System Configuration The system must be configured for each installation. Configuration settings can be made via the system menu. Navigate through the menu system using the arrow keys and OK. Remember to press the Save button on the bottom of each menu to save the changes. Press Cancel (x) to return to the previous Menu.
  • Page 23 “New Option Key”. Any bandwidth option key should be entered under “New Bandwidth Key”. For more information on these options, please contact your TANDBERG representative. 7. Date and Time Settings Select your preferred Date and Time Settings.
  • Page 24 TANDBERG 1000 MXP 6. Save changes Remember to save any changes made in the menu by selecting the Save button on the Menu line and pressing OK. * The International Name field is only visible if the system name contains Asian and non-Latin...

  • Page 25: General Use

    3 General Use Wake up the system When the system is not in use, it is in standby mode and the screen is black. Wake up the system by picking up the remote control. An incoming call or pressing any key on the remote control will also wake up the system.

  • Page 26: The Welcome Screen

    TANDBERG 1000 MXP 3.1 The Welcome Screen When the system is switched on, the welcome screen will be displayed. The welcome screen presents the menu and displays your main camera image in the background (display main camera is the default setting). The ISDN/IP numbers and the system name are displayed in the upper right corner.

  • Page 27: Using The Remote Control

    General Use 3.2 Using the Remote Control The system is controlled with a remote control. Think of the remote control as a mobile phone with number keys and call keys. Use the arrow keys and press OK to navigate through the menus.
  • Page 28 TANDBERG 1000 MXP 11. Use Zoom + and – to zoom the camera in and out.* 12. Selfview displays your outgoing video. Press Selfview again to turn selfview off, see Selfview. 13. Use the Phone Book to store and recall...
  • Page 29 General Use The remote control (TRC 4)**: 1. Change video source. If possible, you will start open a Dual Stream. Press the video source button again to stop the dual stream. 2. Mic Off turns your microphone on and off, see off.
  • Page 30 TANDBERG 1000 MXP presentation source. If the Presentation key is held down for 1 second then the Presentation video sources menu will appear, see Presentation Key. 12. Press OK/Menu to show the menu and to select menu items, see Navigation.

  • Page 31: Navigation

    General Use 3.2.1 Navigation Arrow keys and OK Navigate in the menu with the arrow keys on the remote control. The orange selector on screen shows the selected item. Press OK to select. Cancel key In the main menu, pressing Cancel (X) will hide the menu. If the menu is hidden, bring it back with OK.

  • Page 32: Selfview

    TANDBERG 1000 MXP 3.2.2 Selfview The term “Selfview” means the outgoing image. In a normal call using the main camera, this is the image of yourself. The Selfview button toggles the images between Far End, Selfview and Dual Video (if any).
  • Page 33 General Use Example: You are using the system as a PC and get an incoming call. When the setting “Use Screen as Local PC monitor” is On, you will keep your PC image displayed locally and the incoming call pops up in a PIP or as smaller images in a 1+3 layout, depending on your system.

  • Page 34: Layout

    TANDBERG 1000 MXP 3.2.3 Layout The layout of the screen can either be shown as Picture in Picture (PIP) or Picture outside Picture (POP) when displaying more than one video image. The behavior of the Layout button is dependent on the Picture Layout setting in Screen Settings.

  • Page 35: Mic Off

    General Use 3.2.4 Mic Off To mute the microphone during a call, press the Mic off button. An on-screen indicator appears in the upper right corner when the microphone is off. In a call, if audio is detected, the on-screen symbol will start to flash.

  • Page 36: Volume + And

    TANDBERG 1000 MXP 3.2.5 Volume + and - Press the Volume key to adjust the volume level. An on-screen indicator will show the current level.

  • Page 37: Number And Letter Keys

    General Use 3.2.6 Number and Letter keys Pressing a number key when outside a call will bring up the call menu. When in a call, the number keys are used for Camera Presets. Press a number and go to the corresponding Camera Preset (see Camera Presets).

  • Page 38: Touch Tones

    TANDBERG 1000 MXP 3.2.7 Touch Tones To activate dialing touch tones during a call, press the Touch tones button. Otherwise the number keys will activate the corresponding camera presets. An indicator will let you know that Touch tones are enabled. Finish with OK to exit Touch tone mode.

  • Page 39: On-Screen Indicators

    General Use 3.3 On-screen Indicators The system has a number of icons signaling different settings: Microphone Off This indicator is shown when the microphone is turned off. Press the Mic off button again to turn the microphone back on, see Mic Off for details.
  • Page 40 Headset active Activate the headset by pressing the button in front of the TANDBERG 1000. Deactivate the headset by pressing the button once more. A headset indicator is shown when the headset is active, see...

  • Page 41: Using The Menu

    General Use 3.4 Using the Menu Press the Menu button on the remote control to display the menu. The menu contains all functions needed in order to control the system. The menu contains the following items: Make a Call Standby/End Call Camera Control Presentation Conference Services...

  • Page 42: Make A Call

    3.5 Make a Call Display the call menu by either: 1. Select Make a Call from the menu, or 2. Press the green Call button on the remote control The TANDBERG system can make both Video calls Telephone calls. Call Settings specifies the quality of the call.

  • Page 43: Place Video Call

    General Use 3.5.1 Place Video Call In the Make a Call menu enter the Dial Number either: 1. Manually, or 2. Select the book symbol in order to display the Phone Book and select a conference participant. When dialing manually, toggle between ABC/abc by pressing the # button on the remote control and between abc/123 by holding the # button for one second.

  • Page 44: Place Telephone Call

    TANDBERG 1000 MXP 3.5.2 Place Telephone Call In the Make a Call menu enter the Dial Number either: 1. Manually, or 2. Select the book symbol in order to display the Phone Book and select a conference participant, see Phone Book for details.

  • Page 45: Call Settings

    General Use 3.5.3 Call Settings The Call Settings specifies the quality of the call. Each call will be set up with the Default Call Settings if the settings are not altered. In this case the field is labeled Default Call Settings. If the settings for some reason are altered for the current participant in the current call, the name of the field will be changed to reflect this.

  • Page 46: Streaming

    (if MultiSite), selfview, far end and DuoVideo streams are accessible via http. See Appendix 6 descriptions of the possible snapshot files. Note that on the TANDBERG 1000 MXP Streaming is only supported outside a call. How to use Streaming: 1. Choose Streaming from the Call Menu to open the Streaming menu.
  • Page 47 General Use TTL/Router This is used for streaming data to limit how many routers the data Hops should pass before it is rejected. If TTL is set to 2, data will not traverse more than 2 router hops. Streaming Auto: Enables streaming of both local and far end video. Source* Selection of which site to be streamed is done using voice switching (the site that speaks is streamed).

  • Page 48: Answer An Incoming Call

    TANDBERG 1000 MXP 3.6 Answer an incoming call How to answer an incoming call: To accept an incoming call, press the OK button or the green Call button on the remote control. Answering a call with the push-button The push-button on the front panel of the unit works as a connect button during an incoming call.

  • Page 49: End Call

    General Use 3.7 End Call How to end a call: Press the red End Call button on the remote control, or Press the Menu button on the remote control to display the menu and select End Call. When the End Call dialog box is displayed either: Press the red End Call button on the remote control again, or Press the OK button to confirm that the call is to be ended.

  • Page 50: Standby

    TANDBERG 1000 MXP 3.8 Standby The system will automatically go to Standby mode when it is not in use. In standby mode, the screen(s) are black. It is however still possible to receive incoming calls. How to enter standby mode manually: Select Standby from the menu and select Standby Now, or Press the End Call button on the remote control twice.

  • Page 51: Delay Standby For 1 Hour

    General Use 3.8.1 Delay Standby for 1 hour Delay Standby for 1 hour postpones the system from entering standby mode for 1 hour. This function is useful when using the monitors for a local presentation to prevent the system from automatically blanking the monitors. It is also possible to postpone the system from entering standby mode for 3 hours, see Delay Standby for 3...

  • Page 52: Delay Standby For 3 Hours

    TANDBERG 1000 MXP 3.8.2 Delay Standby for 3 hours Delay Standby for 3 hours postpones the automatic standby mode for 3 hours. This function is useful when using the monitors for a local presentation to prevent the system from automatically blanking the monitors.

  • Page 53: Do Not Disturb

    General Use 3.8.3 Do Not Disturb To prevent the system from accepting any incoming calls, activete the Do Not Disturb function. The caller will hear a busy tone when calling the system. The monitor will be black when Do Not Disturb is active, see figure below.

  • Page 54: Phone Book

    TANDBERG 1000 MXP 3.9 Phone Book The Phone Book is available via the Phone Book button on the remote control or from the Make a Call menu. Using the Phone Book is time saving and prevents the user from inadvertently calling the wrong number.

  • Page 55: Call Log

    General Use 3.9.1 Call Log The Call Log lists Placed Calls, Missed Calls and Received Calls. That allows the user to see which calls that are made in the past. The lists contain a maximum of 30 numbers and the numbers are stored in these lists until the system is restarted.

  • Page 56: My Contacts

    TANDBERG 1000 MXP 3.9.2 My Contacts My Contacts are the locally stored contacts on the system. This means that it is possible to add new contacts and edit or delete existing contacts. My Contacts can store up to 200 contacts.
  • Page 57 General Use The following functions are available from My Contacts: Call Now New Contact Edit Contact Delete Contact Close...
  • Page 58 TANDBERG 1000 MXP 3.9.2.1 Add New Contact The New Contact function is available from Contacts. Add a new contact to My Contacts by: 1. Select the New Contacts button to open the New Contacts dialog box. 2. Enter Name by using the letter keys on the remote control. Input will automatically be interpreted as letters.

  • Page 59: Edit Contact

    General Use 3.9.2.2 Edit Contact The Edit Contact function is available from Contacts. How to edit a contact in the Local Phone Book: 1. Select the contact that is to be edited. 2. Press the left arrow on the remote control, followed by the down arrow until the Edit Contact icon is selected.

  • Page 60: Delete Contact

    TANDBERG 1000 MXP 3.9.2.3 Delete Contact The Delete Contact function is available from Contacts. How to delete a contact: 1. Select the contact that is to be deleted. 2. Press the left arrow on the remote control, followed by the down arrow until the Delete Contact icon is selected.

  • Page 61: Global Contacts

    Corporate Directory, otherwise the Global Contacts will be displayed. ** The Corporate Directory is available if the system is connected to an external management system like the TANDBERG Management Suite (TMS) and if it is enabled in Phone Book Settings.
  • Page 62 TANDBERG 1000 MXP 3.9.3.1 Up one Level Global Contacts can be arranged in a tree structure with several sub folders. Use the Up one Level button to navigate up in the tree structure. When a search in the Global Phone Book is made, by using the Search function, only contacts matching the search text are displayed.
  • Page 63 General Use 3.9.3.2 Search The phone book can contain an unlimited amount of global contacts. Using search makes it easier to find the wanted contact. How to search in the Global Phone Book: 1. Select the Search icon. 2. Enter search text in the dialogue box that appears and press the OK button on the remote control.
  • Page 64 TANDBERG 1000 MXP 3.9.3.3 Copy Contact to My Contacts The Copy Contact to My Contacts function is available from the Placed Calls, Missed Calls, Received Calls and Global Contacts folders, see Phone Book for details. It may be wise to copy contacts that are often used to My Contacts. Note that the local copy will not be updated if the Global Contacts are updated from the management system.

  • Page 65: Camera Control

    General Use 3.10 Camera Control Manual Focus The focus on the TANDBERG 1000 MXP can be adjusted manually by rotating the focus ring on the camera lens.

  • Page 66: Far End Control

    TANDBERG 1000 MXP 3.10.1 Far End Control Far End Control allows you to control your conference partner’s camera. An example of when this feature could be especially helpful is if it is not possible to see what a participant at the far end is writing on their white board.

  • Page 67: Picture Control

    General Use 3.10.2 Picture Control Brightness Adjust Brightness from 1-98 Monitor Select Monitor Settings and adjust Monitor Brightness from 0-16 Brightness...

  • Page 68: Presentation

    TANDBERG 1000 MXP 3.11 Presentation The Presentation Functionality in the system enables you to show other available video sources in addition to your Main Camera. This is perfect for meetings where you would like to show a PowerPoint presentation, for example. You can even use arrow keys up and down on the remote control to activate Page Up/Down on the PC (this only applies when using VNC).

  • Page 69: Presentation Key

    General Use 3.11.1 Presentation Key The quickest way to show a presentation is to use the presentation key on the remote control. The presentation key is used to start and stop a presentation. The presentation key will display PC (default*). When holding the presentation key for 1 second, the presentation menu will be displayed.

  • Page 70: Presentation Menu

    TANDBERG 1000 MXP 3.11.2 Presentation Menu The Presentation menu offers you all available video sources; Main Camera, PC, Document Camera, VCR, AUX and VNC. All these sources can be used as Main Video Stream or Dual Video Stream (Duo Video / H.239). Not all systems has all video sources available, see Interfaces for details.

  • Page 71: Pc Presenter (Dvi/Vga Input)

    General Use 3.11.3 PC Presenter (DVI/VGA Input) (Optional feature - not available on all systems) Users often have their presentations on a laptop that is brought into the meeting room. Remember to connect your PC to the codec before you press the Presentation button. Note that the image will appear smoother on the system if your presentation is already displaying in full screen on your PC prior to connecting your PC to the video system.

  • Page 72: Pc Soft Presenter And Vnc

    TANDBERG 1000 MXP 3.11.4 PC Soft Presenter and VNC (Optional feature) PC SoftPresenter is used to display PC images on your system without using a VGA cable (PC Presenter). The system and your PC must be connected to the same LAN. In addition, VNC (Virtual Network Computing) server software must be installed on the PC.

  • Page 73: Dual Stream

    General Use 3.11.5 Dual Stream (DuoVideo /H.239) (Optional feature - not available on all systems) With Dual Stream you have the opportunity to show two different live video streams simultaneously, main video and one additional source. This is handy when showing a presentation.

  • Page 74: Take New Snapshot

    TANDBERG 1000 MXP 3.11.6 Take New Snapshot The system can take a snapshot of your live video. Snapshot is handy when you are in a call with a system that does not support Dual Stream. Use Snapshot to show a snapshot of your presentation and continue the meeting with main camera.

  • Page 75: Display Snapshot

    General Use 3.11.7 Display Snapshot The system stores the last sent or received Snapshot. The snapshot is deleted automatically after the call. How to display snapshots: 1. To view a stored snapshot, first choose the Snapshot header. 2. Select Display Snapshot in the Presentation menu. 3.

  • Page 76: Conference Services

    TANDBERG 1000 MXP 3.12 Conference Services A Multipoint Control Unit (MCU) enables several sites to participate in the same conference. During an MCU conference, the status line will provide information about the conference. You can make a multipoint conference in different ways. The Conference Services vary depending on how you make the call, see Add call for details.
  • Page 77 Using the system’s internal MCU, MultiSite TF * Most TANDBERG MXP systems have an optional built-in MCU, which is called MultiSite*. It supports up to 6 video calls and 5 telephone calls including yourself for high-end systems, and 4 video calls and 3 telephone calls including yourself for the mid- and lower end systems. The MultiSite supports both Split Screen and Voice Switched mode.
  • Page 78 Using an external MCU with limited Chair Control Support you may have the following services With an external MCU that does not support H.243, you have the following services: Request/Release Floor Terminal Names * The MultiSIte option is not available on the TANDBERG 550 MXP, TANDBERG 770 MXP and TANDBERG 1000 MXP...

  • Page 79: Request Floor And Release Floor

    General Use 3.12.1 Request Floor and Release Floor When requesting floor, your video will be broadcasted in full screen to all other participants in the conference. Request Floor is useful when you want to speak or display something in front of all participants.

  • Page 80: Conference Layout

    Switch between these picture modes using the Conference Layout menu. Continuous Presence layout 4 split Voice Switched mode * The MultiSite option is not available on the TANDBERG 550 MXP, TANDBERG 770 MXP and TANDBERG 1000 MXP...

  • Page 81: Terminal Names

    General Use 3.12.3 Terminal Names Choose Terminal Names to see a list of the participants of the MultiSite conference. Press Cancel to go back.

  • Page 82: Chair Control

    3.12.4 Chair Control (Not supported by TANDBERG MCU or MultiSite) As chairman, you have access to more MultiSite Services. Select Chair Control to assume the role of chairman of the conference. Select Release Chair to end the role as chairman. A Chair...

  • Page 83: Assign Floor And Release Floor From Participant

    General Use 3.12.5 Assign Floor and Release Floor from Participant Assign Floor allows the chairman to select which of the conference participants are to be broadcasted to all other participants.

  • Page 84: View Site And End View

    3.12.6 View Site and End View (Not supported by TANDBERG MCU or MultiSite) View Site allows you to view any participant in the conference regardless of who has the floor and chair. Choose End View to go back to normal.

  • Page 85: Disconnect Participant

    General Use 3.12.7 Disconnect Participant Disconnect Participant allows the chairman to disconnect any participant in the conference. In a multipoint call, this is equivalent to disconnecting a participant from the end call menu.

  • Page 86: Terminate Meeting

    TANDBERG 1000 MXP 3.12.8 Terminate Meeting Terminate Meeting allows the chairman to terminate the conference altogether. In a MultiSite call, this is equivalent to pressing End All Calls from the end call menu.

  • Page 87: More About Multisite (Embedded Mcu)

    Video or H.239 will only receive Main Video or only the dual stream dependent on software options installed. Mix ISDN/IP A conference can consist of any combination of ISDN/IP sites. * The MultiSite option is not available on the TANDBERG 550 MXP, TANDBERG 770 MXP and TANDBERG 1000 MXP...

  • Page 88: Control Panel

    TANDBERG 1000 MXP 3.13 Control Panel The Control Panel contains the features: Diagnostics Text Chat Audio Demonstration Administrator Settings Restart User Guide...

  • Page 89: Diagnostics

    General Use 3.13.1 Diagnostics Diagnostics allows testing of individual system components and displays the current system settings. Diagnostics contain: System Information Channel Status Call Status System Selftest View Administrator Settings IP Address Conflict Check Warnings...

  • Page 90: System Information

    TANDBERG 1000 MXP 3.13.2 System Information Select System Information to view system numbers, line status, software version, hardware serial number and other useful information. Press arrow key up and down to scroll in the System Information list. System Information contains:...

  • Page 91: Channel Status

    Normal, unspecified No circuit/channel available Temporary failure Bearer capability not presently available Bearer service not implemented Requested facility not implemented Invalid call reference value Incompatible destination Invalid information element contents Recovery on timer expiry Internetworking, unspecified TANDBERG specific. undefined cause code...

  • Page 92: Call Status

    TANDBERG 1000 MXP 3.13.4 Call Status Comprehensive information about the call is available through the Call Status window. The menu has two columns, one for transmitted and one for received audio/video/data information. If Dual Stream or MultiSite is available on your system and in use, pressing the UP/DOWN keys will show one page per connected site.

  • Page 93: System Selftest

    General Use 3.13.5 System Selftest The system performs a check to determine internal hardware integrity. System Selftest is useful when you want to check if your network connection is active.

  • Page 94: View Administrator Settings

    TANDBERG 1000 MXP 3.13.6 View Administrator Settings This window displays all the system settings. Use the arrow key on the remote control to scroll through the list. View Administrator Settings may contain*: General Settings System Name Language Dual Monitor Auto answer...
  • Page 95 General Use Video Quality Main Camera Document Camera Split Screen Default Call Settings Call Type Network Bandwidth Restrict (56k) Auto H320 Bandwidth Auto H323 Bandwidth Audio Settings Mic1 Inputs Mic2 Mic3 Audio4 Audio5 Audio6 Mix Mode VCR Ducking Level Settings Mic1 Mic2 Mic3...
  • Page 96 TANDBERG 1000 MXP Picture Control Focus White balance Brightness Video Name Main Cam Doc Cam Network Type ISDN-BRI\PRI\Leased E1\T1\Enternal H331 ISDN Switch Type ETSI (Euro ISDN),… Line1 Setup On Number1 Number2 SPID1 SPID2 Line2 Setup On Number1 Number2 SPID1 SPID2...
  • Page 97 General Use IP Settings IP assignment IP address IP subnet mask Gateway Ethernet Speed H.323 Settings E.164 Alias Use Gatekeeper Gatekeeper IP H.323 Prefix Advanced H.323 Settings RSVP NAT Address IP Precedence Audio Video Data Signaling IP Type of Service (TOS) Diffserv Audio Video...

  • Page 98: Ip Address Conflict Check

    TANDBERG 1000 MXP 3.13.7 IP Address Conflict Check The system will give a warning if there is an IP conflict. The user may initiate this check by selecting IP Address Conflict Check.

  • Page 99: Warnings

    General Use 3.13.8 Warnings Any warnings registered by the system will be displayed in the Warnings menu. Open a warning in the list to get more information about the warning. The following warnings may be displayed if detected by the system, depending on system type and configuration: ISDN BRI warnings ISDN is enabled on BRI line x, but the line is not connected.
  • Page 100 TANDBERG 1000 MXP There is something wrong with the Leased E1/T1 line (Blue alarm). Please check your network connection. (192) There is something wrong with the Leased E1/T1 line (Yellow alarm). Please check your network connection. (193) H323 gatekeeper warnings Could not register to the gatekeeper.

  • Page 101: Text Chat

    General Use 3.13.9 Text Chat While in an ISDN or IP call to another system supporting Text Chat (T.140), select Text Chat from the Control Panel. Enter text in the displayed window. How to use Text Chat: 1. Choose Text Chat from the Control Panel to open the Text Chat window. 2.

  • Page 102: Audio Demo

    TANDBERG 1000 MXP 3.13.10 Audio Demo Note that the Audio demo will only appear in the User Guide if a Digital Natural Audio Module is connected to the codec.

  • Page 103: Administrator Settings

    General Use 3.13.11 Administrator Settings Administrator Settings contains the configuration of the whole system. It is recommended to password protect Administrator Settings to prevent occasional users from making changes to the system. See Administrator Settings for further details.

  • Page 104: Restart

    TANDBERG 1000 MXP 3.13.12 Restart Restart the system by pressing the Restart button. You are prompted with a dialog box saying: Do you want to restart the system? Press OK to restart, press Cancel (X) to abort.

  • Page 105: User Guide

    General Use 3.13.13 User Guide The on screen user guide takes you through a quick step-by-step introduction to videoconferencing. It gives the user basic skills in how to use the system.

  • Page 106: Administrator Settings

    4 Administrator Settings Administrator Settings contain all the settings of the system. Making changes to Administrator Settings will change the behavior of the system. It is recommended to password protect the access to Administrator Settings to prevent occasional users from making crucial changes to the system, see Administrator Password.

  • Page 107: General Settings

    Administrator Settings 4.1 General Settings When installing the system, go through the General Settings menu to ensure that you have the right settings for your system, see System Configuration. General Settings contain: Language System Name / International Name* Auto Answer Phone Book Settings External Service Settings Permissions...

  • Page 108: Language

    TANDBERG 1000 MXP 4.1.1 Language The system supports 16 different languages for its on-screen menus; English, German, French, Norwegian, Swedish, Italian, Spanish, Portuguese, Russian, Finnish, Chinese Simplified, Chinese Traditional, Japanese, Korean, Thai and Arabic. Select the preferred language and press OK to save.

  • Page 109: System Name

    Administrator Settings 4.1.2 System Name System Name identifies the system: On the welcome page. During an MCU conference call. When using the Web-interface. When the codec is acting as an SNMP Agent. Towards a DHCP server. H323 ID. Other systems can call in using this name instead of IP-number/IP-address. System Name is blank by default.

  • Page 110: International Name

    TANDBERG 1000 MXP 4.1.3 International Name If the System Name contains Asian and non-Latin character text input, the International Name using Latin characters only, must be specified as well. This is in order to make other systems understand the system name.

  • Page 111: Auto Answer

    Administrator Settings 4.1.4 Auto Answer The auto answer setting decides whether an incoming call is put through automatically or manually. The system will automatically answer all incoming calls. On+Mic The system will automatically answer all incoming calls and switch the microphone off when the call is connected.

  • Page 112: Phone Book Settings

    TANDBERG 1000 MXP 4.1.5 Phone Book Settings Corporate Directory The Corporate Directory is available in the menu. The Corporate Directory is hidden from the menu and is unavailable for users. IP address Enter the IP address of the management system that provides the Phone Book.

  • Page 113: External Services Settings

    Administrator Settings 4.1.6 External Services Settings External Services When set to On External Services are available. When set to Off External Services are unavailable. IP address Enter the IP address of the service provider for External Services. Path Enter the Path to the External Services provider. The services available are defined by the service provider.

  • Page 114: Permissions

    TANDBERG 1000 MXP 4.1.7 Permissions Permissions contains settings for incoming telephone Calls, Far End Control, Remote Software Upgrade and Fallback to Telephony. Access Code An access code will help you control the use of the system. All users must enter a code to identify themselves and the call will be charged on their account.
  • Page 115 Administrator Settings Fallback to Telephony When dialing a number and the system fails to place a video call to the number dialed, the system will attempt to place a telephone call if Fallback to Telephony is enabled. Enables fallback from video calls to telephone calls. Disables fallback.

  • Page 116: Screen Settings

    TANDBERG 1000 MXP 4.1.8 Screen Settings Auto Layout If Auto Layout is On the system will change layouts automatically depending on the number of participants in a call and if you have a dual video stream or not. Please refer to Layout for more information.
  • Page 117 Administrator Settings Picture in Pressing the Layout button on the remote will result in an extra picture in Picture (PIP) smaller view (Picture in Picture). Press the Layout button to move it around in the corners of the screen and finally hide it. Pressing and holding Layout for 1 second will hide the small picture directly from any position.
  • Page 118 Example of 1+2 Picture outside Picture (wide screen). Example of 1+3 Picture outside Picture (wide screen). Note that the following menu settings do not apply for all TANDBERG MXP systems. Please refer to the actual menu page on your system.
  • Page 119 Administrator Settings Wide screen VGA or TV monitor in Normal (stretched) mode. Wide screen VGA or TV monitor In Wide (native) mode. VGA Out Quality* The supported range of VGA formats will be optimized for the VGA display monitor based on the source image.
  • Page 120 TANDBERG 1000 MXP VGA Out Quality for Wide XGA: If VGA Monitor Format is set to Wide, PC Picture Format is set to Normal, VGA Out Quality is set to Auto, the layout on the monitor is either fullscreen or POP, and the input source to the largest window is PC with resolution 1024x768, the system will use WideXGA (1280x768) instead of XGA, when the monitor supports this.

  • Page 121: Software Options

    Administrator Settings 4.1.9 Software Options The system requires a valid option key to activate MultiSite and/or Presenter functionality. In order to activate additional bandwidth, you need to enter a bandwidth key. A restart of the system is required after entering a new option and/or bandwidth keys. If the key is invalid, the original key will be used.

  • Page 122: Date And Time Settings

    TANDBERG 1000 MXP 4.1.10 Date and Time Settings NTP IP This is the NTP time server address from which the system can get updated time information. IP Services for more details. Auto The NTP IP address is set automatically. Manual The NTP IP address is set manually.

  • Page 123: Menu Settings

    Administrator Settings 4.2 Menu Settings Menu Settings contain the settings: Input Editor Language Menu Timeout In Call Balloon Help Administrator Password Kiosk Mode Settings Startup Icons...

  • Page 124: Input Editor Language

    TANDBERG 1000 MXP 4.2.1 Input Editor Language When the Input Editor Language is set to Chinese, Korean or Japanese the user will be able to enter Chinese / Korean / Japanese characters into an input field like the System Name or Phone...

  • Page 125: Menu Timeout In Call

    Administrator Settings 4.2.2 Menu Timeout In Call The Main menu appears on the bottom line of the screen. Set Menu Timeout In Call to On if you want the menu to time out automatically when you are in a call. The menu will time out automatically after 15 seconds if there is no activity on the remote control.

  • Page 126: Balloon Help

    TANDBERG 1000 MXP 4.2.3 Balloon Help It is possible to enable / disable the balloon help window. Choose On if you want help text windows to appear. There will be no help text window.

  • Page 127: Administrator Password

    Administrator Settings 4.2.4 Administrator Password It is recommended to put an Administrator Password on the system. The Administrator Password can be maximum 5 digits long. The Administrator Password dialog box will pop up when you choose Administrator Settings from the Control Panel. This will prevent occasional users from going in to administrator settings.

  • Page 128: Kiosk Mode Settings

    TANDBERG 1000 MXP 4.2.5 Kiosk Mode Settings Kiosk Mode In Kiosk Mode the system is set to a simplified state where it can be controlled with just the four arrow keys and OK. You will get a simplified on-screen menu with only basic functionality...
  • Page 129 Administrator Settings If Language Menu is enabled you will first see the language selection menu. Select language and the Welcome Menu will be displayed with your desired language. In a call, the system will display Far End video in full screen. If Max Call Length is set to a value and the system is in a call, the system will display a warning when it is 5 minutes, 1 minute and 10 seconds left of the call.
  • Page 130 TANDBERG 1000 MXP Kiosk Mode - Auto Dial* The system will automatically dial to the first contact in the Phone Book when he handset is lifted. If this contact is busy, the system will call the second number in the Phone Book and so on.

  • Page 131: Startup

    Choose On if you want the company logo to appear in the background of the welcome menu. The logo is not displayed. Note: The TANDBERG Logo will be displayed if no other company logo is loaded and logo is enabled. Display Welcome Text The welcome text displays your system name and dial in numbers by default.
  • Page 132 TANDBERG 1000 MXP Welcome text is displayed on the welcome menu. Welcome text is not displayed on the welcome menu. Welcome Text You can change the welcome text to any text you like, instead of the default text. Remember that...

  • Page 133: Icons

    Administrator Settings 4.2.7 Icons The following indicator icons may be set to on or off: Mic Off Volume Off On Air Encryption Bad Network Telephone On-screen Indicators for details.

  • Page 134: Presentation Settings

    TANDBERG 1000 MXP 4.3 Presentation Settings Presentation Settings contain: H.239 Startup Video Source Presentation Source Snapshot Source Auto-Display Snapshot PIP Appearance PIP Placing VNC Settings...

  • Page 135: Presentation Start

    Administrator Settings 4.3.1 Presentation Start If your system has Dual Stream capabilities, you can show two video streams at the same time (see also Dual Stream). Presentation Start is Auto by default. This means that you will start Dual Stream (a second video stream) automatically when starting a presentation. Dual Stream requires the Presenter Option and H.263 video.

  • Page 136: H.239

    TANDBERG 1000 MXP 4.3.2 H.239 H.239 supports transmission of two video streams. It combines elements of Duo Video and People+Content. If H.239 is disabled you will still be able to start TANDBERG Dual Video Stream* Enabled Enables H.239 Disables H.239 Disabled * The TANDBERG 550 MXP can only receive Dual Video Stream.

  • Page 137: Startup Video Source

    Administrator Settings 4.3.3 Startup Video Source The Startup Video Source is the video source on display when the system wakes up from standby mode. If you use Main Camera as start up source, the system will start with Main Camera every time the system wakes up from standby, regardless of what the previous user was using.

  • Page 138: Presentation Source

    TANDBERG 1000 MXP 4.3.4 Presentation Source The Presentation Source is connected to the Presentation button on the remote. Pressing the Presentation button will put the Presentation Source on display. Presentation Source is PC by default*. You can change the Presentation Source to any video source and none. Choosing none results in opening the Presentation menu when pressing the Presentation key.

  • Page 139: Snapshot Source

    Administrator Settings 4.3.5 Snapshot Source When you take a Snapshot, you get a snapshot of the Snapshot Source. Current is the default Snapshot Source. This means that you take a snapshot of the video source that is currently active. You can change the Snapshot Source to any video source. In this way you can program the snapshot key to apply only for PC for instance.

  • Page 140: Auto-Display Snapshot

    TANDBERG 1000 MXP 4.3.6 Auto-Display Snapshot Select Auto to automatically display a received snapshot. Turn Auto-Display Snapshot Manual if you wish not to have them displayed on the screen when they are sent or received. The snapshots will be sent and received, but not displayed. With Auto-Display Snapshot set for Manual, you must enter the Presentation menu to display a snapshot.

  • Page 141: Pip Appearance

    Administrator Settings 4.3.7 PIP Appearance A Picture in Picture (PIP) is a smaller picture placed in one of the corners of the screen. The PIP enables you to see an extra picture in your video conference. Auto PIP Auto means that Picture In Picture will appear automatically when it is suitable. A picture in picture is nice when you use Duo Video and you need an extra window to see all the pictures.

  • Page 142: Pip Placing

    TANDBERG 1000 MXP 4.3.8 PIP Placing PIP Placing lets you decide where the PIP shall appear. You can of course move the PIP with the Layout button on the remote anytime. PIP is placed in the Top Right corner. Top Right Bottom PIP is placed in the Bottom Right corner.

  • Page 143: Vnc Settings

    Administrator Settings 4.3.9 VNC Settings VNC Settings is necessary when using a VNC presentation. See chapter PC Soft Presenter and for more information on how to use VNC. Address The IP-address of the PC with the VNC software installed. To find the IP- address of the PC, place the mouse pointer on the VNC program icon in the lower right corner of the Windows taskbar.

  • Page 144: Call Quality

    TANDBERG 1000 MXP 4.4 Call Quality Call Quality contains the settings: Video Algorithm Audio Algorithm Natural Video Max Upstream Rate Video Quality Default Call Settings...

  • Page 145: Video Algorithm

    Administrator Settings 4.4.1 Video Algorithm The system will automatically select the best video algorithm based on the video source and the capabilities of the remote system. Use this menu to disable video algorithms in case you have interoperability issues calling other systems. H.264 Bandwidth efficient video compression and decompression.

  • Page 146: Audio Algorithm

    * G.722 at 64kbps is used in H.323 (IP) calls only. ** G.711 at 64kbps is used in SIP and H.323 (IP) calls only. *** Dependent on a call rate above the AAC-LD 128 threshold. Note that this is not available on all TANDBERG systems.

  • Page 147: Natural Video

    Administrator Settings 4.4.3 Natural Video Choosing Natural Video will enable 60 fields* per second true interlaced picture for high motion video. The use of Natural Video requires the H.263+ and H.263++ video protocols. Natural video will be disabled in H.323 MultiSite calls and in H.320 Continuous Presence MultiSite calls. Auto Natural Video Auto will enable transmission of Natural Video from 768 kbps and above**.

  • Page 148: Max Upstream Rate (Kbps)

    TANDBERG 1000 MXP 4.4.4 Max Upstream Rate (kbps) The Max Upstream Rate (kbps) defines the desired maximum transmitted call rate. This is to be able to limit the outgoing bandwidth whilst keeping the maximum incoming bandwidth, especially useful for home offices with different upstream and downstream rates, typically ADSL.

  • Page 149: Video Quality

    Administrator Settings 4.4.5 Video Quality The different video sources need different Video Quality Settings. Main Camera, VCR, AUX and Split Screen have Motion as default. PC, Document Camera and VNC have Sharpness as default. Motion* Optimized for smooth motion video (CIF/SIF or w288p for low bandwidths, 448p/400p, Interlaced CIF (iCIF) / Interlaced SIF (iSIF) or w448p for high bandwidths).
  • Page 150 TANDBERG 1000 MXP Sharpness*: Improved quality of detailed images and graphics, lower frame rate, ideal for enhancing quality at lower bandwidths. 4CIF will be used from a PAL video input, Digital Clarity 4SIF from NTSC, Digital Clarity w720p will be used from a wide format (HD720p) input...
  • Page 151 (768 x 448 pixels) w576p (1024 x 576 pixels) w720p (1280 x 720 pixels) * Note that the TANDBERG 550 MXP and the TANDBERG 1000 MXP do not transmit the following video formats: 448p, 400p, iCIF, iSIF, w288p, w448p, w576p, and w720p.

  • Page 152: Default Call Settings

    TANDBERG 1000 MXP 4.4.6 Default Call Settings Default Call Settings are connected with Call Settings in the call menu. If you leave Call Settings unchanged when making a call, the system will use the Default Call Settings in the call.
  • Page 153 Administrator Settings Select SIP to ensure that the call is set up as an SIP call. Bandwidth Bandwidth decides the quality of the video picture. When set to Auto the system will establish a connection using a proper bandwidth for the call, typically 384kbps for ISDN calls and 768kbps for IP calls.
  • Page 154 TANDBERG 1000 MXP Place this type of call by: Set Network to ISDN Set Bandwidth to 128 kbps A field for the 2nd number pops up in Call Settings. Enter the second number in the Call Settings field. For 128 kbps calls that use bonding, ignore the second number field and just enter one number to be dialed.

  • Page 155: Audio

    Administrator Settings 4.5 Audio Audio contains the settings: Headset Level Settings Alert Tones and Volume...

  • Page 156: Headset Level Settings

    It is possible to adjust the audio output level to the headset loudspeakers. Note that the TANDBERG 1000 MXP has separate volume settings for loudspeaker and headset output. The volume keys on the remote control also adjust the level of the headset output when the headset is activated by pressing the push-button, without changing the volume setting you have for the loudspeaker.

  • Page 157: Alert Tones And Volume

    Administrator Settings 4.5.2 Alert Tones and Volume Video Call Alert Tone and Telephone Alert Tone To help distinguish between incoming video calls and ordinary telephone calls, it is recommended to use different ringing tones for video calls and telephone calls. Alert Volume You may change the volume level for the selected ringing tone.

  • Page 158: Video

    TANDBERG 1000 MXP 4.6 Video Video contains the settings: MCU Status Line Web Snapshots Video Name...

  • Page 159: Mcu Status Line

    Administrator Settings 4.6.1 MCU Status Line The MCU / DuoVideo indicator will be displayed and provide information about the conference. The MCU / DuoVideo indicator will not be displayed. Auto The MCU / DuoVideo indicator will be displayed for a few seconds and then timed out.

  • Page 160: Web Snapshots

    TANDBERG 1000 MXP 4.6.2 Web Snapshots The system is able to generate JPEG snapshots and provide them when requested (as ‘http get’ or via ftp). See Appendix 6 for descriptions of the possible snapshot files. Snapshots generation is enabled. Snapshots generation is disabled.

  • Page 161: Video Name

    Administrator Settings 4.6.3 Video Name As a default, the video inputs are given the names Main Cam, PC, Doc Cam, VCR, AUX or VNC, dependent on what video sources are available on your system. The video names cannot exceed eight characters. The names correspond to the video names in the Presentation Menu (Choose Presentation from the main menu and open the Main Video or Presentation Video pop up menu).

  • Page 162: Security

    TANDBERG 1000 MXP 4.7 Security Security contains the settings: Encryption Encryption Mode Passwords...

  • Page 163: Encryption

    Administrator Settings 4.7.1 Encryption (Country specific) The system will try to set up calls using encryption. Auto Point to point calls: If the far end system supports encryption (AES or DES), the call will be encrypted. If not, the call will proceed without encryption. MultiSite calls*: In order to have encrypted MultiSite calls, all sites must support encryption.

  • Page 164: Encryption Mode

    TANDBERG 1000 MXP 4.7.2 Encryption Mode Auto The system will try to use the most secure encryption - AES, dependent on the capabilities of the other sites. For sites that do not support AES encryption, DES encryption will be tried.

  • Page 165: Passwords

    Administrator Settings 4.7.3 Passwords Administrator Password, IP Access Password, Streaming Password, VNC Password, Access Code and Remote Software Upgrade password are duplicated from their respective menus. Using the Security menu gives you a quick way to change all passwords of the system.

  • Page 166: Network

    TANDBERG 1000 MXP 4.8 Network The network menu contain: ISDN-BRI Settings LAN Settings Network Profiles...

  • Page 167: Isdn-Bri Settings

    Administrator Settings 4.8.1 ISDN-BRI Settings To make sure your system will work properly using ISDN-BRI, make the following settings: 1. Set ISDN switch type 2. Enter ISDN line numbers (and SPIDs, if required) 3. Disable unused lines Some software versions do not support 6 ISDN lines, therefore some of the Line Setup entries may be grayed out.
  • Page 168 TANDBERG 1000 MXP Advanced ISDN Settings Sub address Using a sub address enables you to connect up to eight ISDN terminals to the same ISDN telephone number and line. The terminals are addressed by using different sub addresses. To call a terminal with a sub address, separate the ISDN telephone number and the sub address with a ‘*’.

  • Page 169: Lan Settings

    Administrator Settings 4.8.2 LAN Settings LAN Settings contain: IP Settings H.323 Settings SIP Settings Wireless LAN Settings SNMP Settings IP Services Quality of Service 802.1X Settings...

  • Page 170: Ip Settings

    TANDBERG 1000 MXP 4.8.2.1 IP Settings Remember to restart the system after making changes to IP Settings. This can be done by selecting the “Save and Restart” at the bottom of the IP setting menu. Changes in IP Settings menu will not have any effect until the system is restarted.
  • Page 171 100 Mbps speed/Half Duplex. 100/Full 100 Mbps speed/Full Duplex. IP Access Password By setting an IP Access Password on the system, all access to the system using IP (Telnet, FTP and WEB) requires a password. The default IP Access Password is “TANDBERG”.

  • Page 172: Dns Settings

    TANDBERG 1000 MXP DNS Settings DNS Server 1-5 DNS Server defines the network addresses for DNS servers. Up to 5 addresses may be specified. If the network addresses are unknown, please contact your administrator or Internet Service Provider. DNS Domain Name DNS Domain Name is the default domain name suffix which is added to unqualified names.
  • Page 173 Administrator Settings 4.8.2.2 H.323 Settings E.164 alias This is the E.164 address of the system. The E.164 address is equivalent to a telephone number, sometimes combined with access codes. Valid characters are 0-9,* and #. When using a gatekeeper, the system will send a message to the gatekeeper containing both the E.164 address and the H.323 ID of the system.
  • Page 174 This is the gatekeeper IP-address that is used if you specify H.323 Call Setup: Gatekeeper and Gatekeeper Discovery: Manual. Note that if your system is part of a TANDBERG Expressway™ firewall traversal solution and is placed outside the firewall, you should register the IP address of your Border Controller as the Gatekeeper IP address and set H.323 Call Setup to Gatekeeper.
  • Page 175 Administrator Settings CallManager Settings CallManager IP This is the CallManager IP-address that is used if you specify H.323 Call Setup: CallManager.
  • Page 176 Port 1720 Port 5555- 5560 Port 2326- 2365 Please contact your TANDBERG representative for further information. RSVP Auto Resource Reservation Protocol enables the systems to request the optimal amount of bandwidth for the duration of an IP videoconference. Resource Reservation Protocol is switched off.
  • Page 177 Administrator Settings H.323 Ports Static When selecting static H.323 ports for TCP connections the ports 5555 to 5574 will be used for Q.931 and H.245 respectively. The system will allocate which ports to use when opening a TCP connection. Dynamic The reason for doing this is to avoid using the same ports for subsequent calls as some firewall consider this as a sign of attack.

  • Page 178: Sip Settings

    TANDBERG 1000 MXP 4.8.2.3 SIP Settings Mode Setting the SIP mode to on will enable the system for incoming and outgoing SIP calls. Setting the SIP mode to off will disable incoming and outgoing SIP calls from the system. Display Name The Display name part of the SIP Address (URI) is usually a full name or system name.
  • Page 179 Administrator Settings Server Address The Server Address is the manually configured address for the outbound proxy and registrar. It is possible to use a fully qualified domain name, or an IP address. The default port is 5060 for TCP and UDP, but another one can be provided. Server Address: <text field>...
  • Page 180 TANDBERG 1000 MXP RFC 2190 RTP Payload Format for H.263 Video Streams RFC 2429 RTP Payload Format for the 1998 Version of ITU-T Rec. H.263 Video (H.263+) Draft-ietf-avt-rfc2429-bis-05.txt - Draft for advanced video signaling including resolution, mpi, annexes and custom formats.

  • Page 181: Wireless Lan Settings

    Administrator Settings 4.8.2.4 Wireless LAN Settings SSID (Service Set Identification) Example “WLANNETWORK”. Defines a local network id for this wireless region. It must be the same for all end points and the access point. An endpoint will find the access point if the SSID is correct, however if the encryption key is faulty it will not transmit any data.
  • Page 182 TANDBERG 1000 MXP Select which of the keys shown below you want to use. Key 1- The 64-bit keys can consist of a leading star (*) and 5 characters. The 128-bit key can consist of a leading star (*) and 13 characters.

  • Page 183: Snmp Settings

    Administrator Settings 4.8.2.5 SNMP Settings SNMP Settings SNMP Trap Host identifies the IP-address of the SNMP manager. SNMP (Simple Network Management Protocol, SNMP Ver 1) is used for monitoring and configuring of different entities in a network. The system's SNMP Agent responds to requests from SNMP Managers (a PC program etc.).
  • Page 184 TANDBERG 1000 MXP 4.8.2.6 IP Services NTP IP This is the NTP time server address from which the system can get updated time information. This is a requirement for proper operation if H.235 authentication is implemented. The Network Time Protocol (NTP) is used to synchronize the time of the system to a reference time server.
  • Page 185 Administrator Settings 4.8.2.7 Quality of Service QoS Type No QoS is used. Diffserv Diffserv QoS method is used. Please see below for details. IP Precedence QoS method is used. Please see below for details. Precedence IP Precedence Video Used to define which priority audio, video, data and signaling should have in the network. The higher the number, the higher the priority.
  • Page 186 TANDBERG 1000 MXP Auto will provide the following priority: Audio Diffserv Video Used to define which priority Audio, Video, Data and Signaling packets should have in an IP network. The priority ranges from 0 to 63 for each type of packets.
  • Page 187 Administrator Settings 4.8.2.8 IEEE 802.1x 802.1X The system may be connected to an IEEE 802.1x LAN network. Supported 802.1x protocols are EAP-MD5, EAP-PEAP and EAP-TTLS. The 802.1x authentication are enabled by setting 802.1x Mode to On. 802.1x authentication enabled 802.1x authentication disabled Anonymous Identity The 802.1x Anonymous ID string is to be used as unencrypted identity with EAP types that support different tunneled identity, EAP-PEAP and EAP-TTLS.

  • Page 188: Network Profiles

    TANDBERG 1000 MXP 4.8.3 Network Profiles This menu consists of 7 network profiles; a prefix can be added for each profile. If you add a prefix to a profile, this prefix will automatically be added in front of the number being dialed.

  • Page 189: Restore Default Settings

    Administrator Settings 4.8.4 Restore Default Settings Restore Default Settings will restore all administrator settings. Note that this will not affect your Call Directory information, Network Type, Line Setup numbers or your SPID numbers. Note that when holding the headset / speaker button while turning on the power, and while the notification lamp is flashing, it is possible to press: The number button 1 to restore default values.

  • Page 190: Peripheral Equipment

    Codec. Peripheral Equipment contains: Interfaces Document Camera VCR / DVD Additional Cameras Additional Microphones TANDBERG DNAM and Speakers Stereo Speaker Kit Telephone Add-On Dual Monitor XGA Monitors and Projectors VESA Display Power Management Digital Monitor Power Management...

  • Page 191: Interfaces

    DVI stands for Digital Video Interface, and is a form of video interface technology made to maximize the quality of flat panel LCD monitors and high-end video graphics cards. DVI Specifications TANDBERG DVI-I follows the VESA Monitor Timing Standard v1.08, also knows as Display Monitor Timing (DMT).
  • Page 192 TANDBERG 1000 MXP Supported DVI cables: TANDBERG supports DVI-D Single-Link, DVI-A and DVI-I Single-Link format cables. DVI-D cables transmit digital T.M.D.S. signals, DVI-A cables transmit analog VGA signals and DVI-I cables can transmit either digital or analog signals. It is possible to extend existing DVI cables by the use of extension cables. The maximum cable length however, is 5 meters.
  • Page 193 Peripheral Equipment The TANDBERG Profile systems are shipped with a PC cable with integrated audio: DVI-A Plug + 2*RCA Plug to VGA Plug + 3.5mm Stereo Plug, length 5m. PC cable, VGA - DVI with integrated audio...
  • Page 194 TANDBERG 1000 MXP Signal CONN. CONN. CONN. CONN. CONN. Cable name color DDC Clock Orange DDC Data White Vertical Yellow Sync DDC Power 14, 16 (+5V) Digital 5, 10 Black return RGB Red Coax RGB Green Green Coax RGB Blue...

  • Page 195: Audio

    Headsets with the microphone positioned in front of the user’s mouth, connected to the earphone through a rod, tend to give more echo than earbud headsets with the microphone attached to the cord. TANDBERG recommends the Plantronics MX100 headset (www.plantronics.com, products → mobile).

  • Page 196: Network

    Network Ethernet: 1 x Ethernet (RJ-45 Jack) LAN interface (10/100 Mb) up to 768kbps To connect the system to a LAN, use the Ethernet cable provided by TANDBERG (or a standard Ethernet cable). The cable specification is: 1 ------------ 1...

  • Page 197: Document Camera

    Peripheral Equipment 5.2 Document Camera A document camera can be used for showing text, diagrams and a variety of graphical material as well as small three-dimensional objects. How to use a document camera with your system: 1. Connect the document camera to the Doc Cam input, if available, on the system. 2.

  • Page 198: Dvd / Vcr

    TANDBERG 1000 MXP 5.3 DVD / VCR DVD/VCR Playback Mono For playback, connect a cable between Video Out on the VCR and Video In (VCR) on the system. Connect a cable between Audio Out on the VCR and the Audio In (VCR) on the system.

  • Page 199: Additional Cameras

    Peripheral Equipment 5.4 Additional Cameras Extra fixed Cameras You can connect extra fixed cameras to your system, for example, a whiteboard camera. Connect the video output of the additional camera to one of the available Video inputs on the system. Note that additional controllable cameras are only available for some rollabout systems.

  • Page 200: Additional Microphones

    TANDBERG 1000 MXP 5.5 Additional Microphones If your environment is such that you require more than one microphone for your room, e.g. you have a whiteboard at a distance from your table microphone, it is possible to connect additional microphones to your system. See Appendix 4 for more information.

  • Page 201: The Tandberg Dnam And Speakers

    Peripheral Equipment 5.6 The TANDBERG DNAM and Speakers TANDBERG 6000 MXP Profile, TANDBERG 6000 MXP, TANDBERG 7000 MXP, TANDBERG 8000 MXP and TANDBERG Maestro The TANDBERG Digital Natural Audio Module, DNAM*: The DNAM audiosystem is built on two specially designed and separate modules; the DNAM audio amplifier and the DNAM loudspeaker cabinet.
  • Page 202 The DNAM Amplifier*: 3 x 50W continuous average Center Output Power (load specified by DNAM Center Speakers). 2 x 50W continuous average Stereo Output Power (load specified by TANDBERG Loudspeaker Stereo Kit). Full dynamic range for audio (high fidelity range) Digital Signal Processing and Filtering on all channels for best audio detail clarity Digital Crossover Filtering on center channels.
  • Page 203 DNAM amplifier and the Mini-DNAM loudspeaker cabinet. The Mini-DNAM loudspeaker cabinet is stereo-configured and based on two versions made for fitting both the TANDBERG 3000 Profile 43’’ and 32’’ systems. The compact sized amplifier is mounted in the rear of the speaker cabinet.
  • Page 204 *Note that there are different solutions on integrated audio modules and speakers included in the larger high-end TANDBERG systems. Please contact your TANDBERG representative for more information. ** These are available with the TANDBERG 3000 MXP Profile and TANDBERG 6000 MXP Profile only.

  • Page 205: Stereo Speaker Kit

    Stereo Speaker Kit. Note that if stereo speakers are enabled in the menu without having any stereo speakers connected to the Digital NAM, or having other speakers than the TANDBERG stereo speakers, it may cause the acoustic echo-canceller to malfunction.
  • Page 206 TANDBERG 1000 MXP...

  • Page 207: Telephone Add-On

    Peripheral Equipment 5.8 Telephone Add-On The system has a built in audio bridge* that can bring in Voice over IP (VoIP) telephony or normal telephone sites using ISDN. Note that this requires a system with mixed audio output (audio from local and far end) and one audio input without integrated echo cancelling.

  • Page 208: Dual Monitor

    TANDBERG 1000 MXP 5.9 Dual Monitor Note that this requires a system with dual monitor video output.

  • Page 209: Xga Monitors And Projectors

    5.10 XGA Monitors and Projectors (Optional) Some TANDBERG systems can be delivered with optional single or dual TV/XGA monitors. It can also be connected to any DVI/VGA/PAL or NTSC display. Note that this requires a system with minimum one DVI-I output.

  • Page 210: Vesa Display Power Management

    In Off mode some power may still be drawn in order to power indicator lights etc. EDID contains the information on which mode a specific monitor supports. TANDBERG supports all four modes. However, in F1 and above, all monitors not listed below are automatically set to Off.

  • Page 211: Digital Monitor Power Management

    DMPM in software F2 and above. Six monitor power states are defined. Monitor On Power state Transmitter (TANDBERG codec) and receiver (Monitor) are powered and active. This power state is equivalent with the DPMS normal mode. Intermediate Power state...

  • Page 212: Extended Display Identification Data (Edid)

    This standard contains information on product ID, basic display parameters, timing identifications and detailed timing descriptions. In F1 and above, TANDBERG will use the EDID information to decide which resolution to use, 800x600 @ 75Hz or 1024x768 @ 60Hz. Example (1024x768@60Hz)
  • Page 213 Peripheral Equipment Tested and verified monitors, EDID & Timing Listed below are some of the monitors TANDBERG have tested and verified against: ADI A715 Dell W1700 Dell W1900 EIZO L367 EIZO F730 ErgoScan 400S Hitachi CM640ET Hitachi CM769ET IBM 9494-HBO...

  • Page 214: Appendices

    6 Appendices Appendices: Appendix 1: Technical Specification Appendix 2: Bandwidth Information Appendix 3: Environmental considerations Appendix 4: Guidelines for setting up videoconferencing rooms Appendix 5: Security Appendix 6: Using the file system Appendix 7: Web Interface Appendix 8: Connecting the system to PRI/T1 Appendix 9: Connecting the system to the Switched 56 network Appendix 10: Connecting the system to ISDN using NT1 network adapters Appendix 11: Wave II Camera Pinouts and Connectors...

  • Page 215: Appendix 1

    1 x PC card slot (PCMCIA) for wireless LAN SIP up to 768 kbps 1 x USB FIREWALL TRAVERSAL WIRELESS LAN SUPPORT TANDBERG Expressway Technology Compliant with IEEE 802.11b, up to 11 Mbit Auto NAT Support for 64 / 128 bit encryption (WEP) Infrastructure or ad-hoc mode VIDEO STANDARDS H.261, H.263, H.263+, H.264...
  • Page 216 QuickTime®, RealPlayer® v8 etc. w576p (1024 x 576 pixels) w720p (1280 x 720 pixels) SYSTEM MANAGEMENT Support for the TANDBERG Management Suite STILL IMAGE TRANSFER Total management via embedded web server, SNMP, CIF, SIF, 4CIF (H.261 Annex D), 4SIF, VGA, SVGA,...
  • Page 217 System features vary depending on network selection and software package. All specifications subject to change without notice. TANDBERG is a registered trademark or trademark of TANDBERG in the U.S. and other countries. RealPlayer is a trademark or a registered trademark of RealNetworks, Inc. QuickTime is a registered trademark of Apple Computer, Inc., registered in the U.S.

  • Page 218: Appendix 2

    TANDBERG 1000 MXP 6.2 Appendix 2 Bandwidth information for TANDBERG endpoints Model 8000MXP, 7000MXP 6000MXP, Maestro Bandwidth Standard: 768 / 3072 Standard: 768 / 3072 Point to Option: 1920 / 4096 Option: 1920 / 4096 point ISDN / IP MultiSite...
  • Page 219 Appendices Model 3000MXP / 3000NET 2000MXP, 1500MXP Bandwidth Standard: 384 / 1536 Standard: 1920 (IP only) Point to Option: 512 / 1920 Options: 512 / 1920 point 3000NET: 384 / 1536 ISDN / IP MultiSite Total: 1536kbps Total: 2304kbps 4x768 4x512 video + no video + no audio 4x512 audio...
  • Page 220 TANDBERG 1000 MXP Picture VS, CP4, CP5+1 VS, CP4, CP5+1 Mode MultiSite Model 770MXP 1000MXP Bandwidth Standard: 768 (IP Standard: 768 (IP only) Point to only) Options: 128 / 768, 384 point Option: 128 / 768 / 768 ISDN / IP...
  • Page 221 Appendices Model 550MXP Bandwidth Standard: 768 (IP only) Point to Options: 128 / 768, 384 point / 768 ISDN / IP MultiSite Not Available Rate Not Available Matching Dual Not Available Stream (DuoVideo / H.239) Secure All bandwidths Conference H.264 Up to 768 Picture Not Available...

  • Page 222: Appendix 3

    TANDBERG 1000 MXP 6.3 Appendix 3 Environmental considerations This section explains how to carry out basic adjustments and simple tests to ensure that you send and receive the best possible image and audio quality when using your system. Iris control and lighting By default the system camera will use an automatic iris to compensate for changes in lighting.

  • Page 223: Appendix 4

    Appendices 6.4 Appendix 4 Guidelines for setting up videoconferencing rooms The following are a set of guidelines to consider when either building a videoconferencing room, or using an existing room for videoconferencing. Lighting: Audio: Low Contrast desired for light Noise Floor preferred less than intensity.
  • Page 224 TANDBERG 1000 MXP If the system has a separate microphone, it should be placed at the front of the table to ensure that all speech will be detected. The best position for the microphone is at least 2 meters (6.5 feet) in front of the system on a plain, flat table with at least 0.3 meters (12 inches) of table in front...

  • Page 225: Appendix 5

    Appendices 6.5 Appendix 5 Security The system has several features both to protect from unauthorized use and system access: Access Code: When Access Code is enabled, the user will be asked to enter an access code before he/she is able to make a call. The system will verify if the entered access code is valid by checking the code with the allowed codes listed in the access.txt file on the ftp-server in the system.
  • Page 226 All TANDBERG systems support both AES and DES encryption. By default this feature is enabled such that when connecting with any other video system or MCU, a TANDBERG system will attempt to establish a secure conference using AES or DES encryption. The TANDBERG system will attempt this for both IP and ISDN connections.
  • Page 227 Diffie Hellman key distribution via H.320, H.323 and Leased Line connections. The TANDBERG AES implementation is validated as conforming to the Advanced Encryption Standard (AES) Algorithm, as specified in Federal Information Processing Standard Publication 197, Advanced Encryption Standard, by The National Institute of Standards and Technology (NIST).

  • Page 228: Appendix 6

    TANDBERG 1000 MXP 6.6 Appendix 6 Using the file system It is possible to access a file system within the TANDBERG system by using ftp: DOS- ftp <IP-address of system>, or window: Web- ftp:// <IP-address of system> browser: Description of the different files: all.prm...

  • Page 229: Appendix 7

    3. Start your Web-browser. In the address field type the IP-address of the system. Enter the password and the Web-page of the system will be shown. The default password is TANDBERG. 4. Restart the system. Choose Restart from the Control Panel.

  • Page 230: Appendix 8

    TANDBERG 1000 MXP 6.8 Appendix 8 (Not available on all TANDBERG systems) Connecting the system to PRI/T1 Using CSU adapter Connecting the system to the ISDN network via the E1/T1-interface using an Adtran T1 ESF CSU ACE or equivalent CSU, will allow up to 1.54 Mbps connection. The E1/T1-interface must be connected to a CSU approved according to IEC 60950, UL 1950 or equivalent standard.

  • Page 231: Appendix 9

    Appendices 6.9 Appendix 9 Connecting the system to the Switched 56 network Using Telesync TS-256 SW56/ISDN adapter Connecting the system to the SW56 network using a Telesync Adapter is described below. There are different Telesync Adapters for different configurations of SW56 networks. The network types tested with the system are SW56 2Wire and 4Wire.

  • Page 232: Appendix 10

    TANDBERG 1000 MXP 6.10 Appendix 10 Connecting the system to ISDN using NT1 network adapters Connecting Connect the first ISDN cable from ISDN 1 on the system to the S-interface on your first NT1 network adapter. Connect the other ISDN cables to the appropriate NT1 network adapters.
  • Page 233 Appendices...

  • Page 234: Appendix 11

    TANDBERG 1000 MXP 6.11 Appendix 11 (Not available with TANDBERG 1000 MXP and set top systems) WAVE II Camera Pinouts and Connectors 8-PIN RJ (shielded modular jack): This connector is used for the power and control signals to the main camera.
  • Page 235 Appendices 6-PIN RJ (modular jack): This connector is used when cascading cameras: Control (out) signal and external camera detection. Note: It does not provide power for cascaded camera. Pinout Pin-6 Pin-5 Pin-4 RXD (in) Pin-3 TXD (out) Pin-2 Presence (+12V in daisy chain) Pin-1...
  • Page 236 TANDBERG 1000 MXP Dimensions Front view: Side view: Rear view: Underside view:...

  • Page 237: Appendix 12

    Appendices 6.12 Appendix 12 Remote Control (TRC 3 / TRC4) The TANDBERG remote control transmits IR-signals using the following parameters: Protocol Siemens SDA2208 Reference frequency 485kHz Address 4 & 7 IR wavelenght 940nm IR carrier ferquency 30kHz...
  • Page 238 TANDBERG 1000 MXP Remote Control keycode map: Button Remote control Button Remote Control Remote Control codes (TRC 3 / TRC 4) codes (TRC 3) (TRC 4) Address Button name Address Button Address Button name name NUMBER 1 CALL CALL NUMBER 2...

  • Page 239: Appendix 13

    2. The Phone configuration page is located on: device (top menu) -> Add a New device -> Phone -> H.323 Client. 3. In the phone configuration page type the IP address of the TANDBERG system in the Device name field, select device pool and push the insert button.

  • Page 240: Appendix 14

    TANDBERG 1000 MXP 6.14 Appendix 14 Diagnostic Tools for IP To use these tools, will require using a PC and setting up a telnet session towards the system. Q.931 To show Q.931 trace during a call you need to issue the command ‘syslog on’.One can get traces for RAS, Q.931 and H.245 with this command.
  • Page 241 Appendices Function Port Type Gatekeeper Discovery (RAS) 1719 Q.931 Call Setup 1720 H.245 Range 5555-5574 Video Range 2326-2341 Audio Range 2326-2341 Data/FECC Range 2326-2341 Point-to-point + Duo Video Function Port Type Gatekeeper Discovery (RAS) 1719 Q.931 Call Setup 1720 H.245* Range 5555-5574 Video Range 2326-2405...

  • Page 242: Appendix 15

    Using ISDN A) To upgrade using the the web interface, please do the following steps: 1. Type the IP address of the TANDBERG MXP system that shall be upgraded (for instance 10.0.8.77) in a standard browser, such as Internet Explorer 6.0.
  • Page 243 Appendices The following page will now be displayed: Figure 1 3. Enter the Release key in the ‘Release Key’ field and press the ‘Install Software’ button.
  • Page 244 1. Copy the new software file to a folder on your harddisk, for instance c:\software. 2. Open a DOS window, and go to the folder where the new software is stored. 3. Type ftp <ip address of the TANDBERG MXP system>. 4. Type in the supplied ‘Release Key’ as user.
  • Page 245 2. Copy the new software file to a folder on your computer, for instance c:\software. 3. Type the IP address of the TANDBERG MXP system that the software upgrade is going to be done from (for instance 10.0.8.77) in a standard browser, such as Internet Explorer 6.0. The web interface of the codec will then be displayed.
  • Page 246 Administrator Settings/General/Permissions menu. 7. Enter the password set at the far end for remote upgrade (default password is “TANDBERG”) 8. Press ‘Install Software' .The system will now use about 90% of the call capacity to transfer the software file across.

  • Page 247: Appendix 16

    Appendices 6.16 Appendix 16 Declaration of Conformity Contact your TANDBERG representative for a Declaration of Conformity.

  • Page 248: Glossary

    Audio input 6: Intended for connection to a VCR or DVD player or other external playback devices. Audio out 1: Intended for connection to TANDBERG Natural Audio, televisions or audio amplifiers. Audio out 2: Intended for connection to audio recording equipment (or to a telephone add-on hybrid).
  • Page 249 Glossary Bandwidth: Decides the quality of the video call. High bandwidth gives high quality. Call Control Data Triggered: Uses TxData, RxData and clock signals only. Use Data Triggered when no handshake signal is available. Call control Leased Line: Is a non-dialing protocol and should be used when two systems are connected in a point-to-point connection.
  • Page 250 TANDBERG 1000 MXP Diagnostics: Allows testing of individual system components and displays the current system settings. Digital ClarityTF: Participants enjoy presentations of exceptionally high quality resolution video. Disconnect site: As a Chairman, you get the option Disconnect site. Disconnect site allows you to disconnect any participant in the conference.
  • Page 251 H.264: Video algorithm for bandwidth-efficient video compression and decompression Hardware serial number: A unique number (listed in the System Information menu) to identify your system towards your TANDBERG representatives. Humfilter: A highpass filter which reduces very low frequency noise. iCIF: Interlaced CIF, 352x288 pixels, 50 fields per second...
  • Page 252 A call with more than two participants including yourself MultiSite: The TANDBERG systems internal MCU. Built-in system which makes it possible to establish meetings with up to 6 video calls and 5 telephone calls. The MultiSite option is not available on all systems.
  • Page 253 Glossary Non Standard Facility: The network provider may require service selection in your ISDN configuration. Valid NSF codes are from 1 to 31. 0 will disable NSF service codes. NR: Noise Reduction. Reduces constant background noise (e.g. noise from air-conditioning systems, cooling fans, etc.).
  • Page 254 Selfview: Outgoing video. In most cases, the image of your self. Serial number: A unique number (the hardware serial number, listed in the System Information menu) to identify your system towards your TANDBERG representatives. Side-by-Side: Side-by-side view means that two pictures are displayed side by side each other on the screen.
  • Page 255 Terminate meeting: The chairman can terminate the conference, i.e. all participants are disconnected. TMS: TANDBERG Management Suite Touch Tones: To dial extension numbers etc. during a call, use touch tones in order to get tones instead of preset on the number keys.
  • Page 256 TANDBERG 1000 MXP WAVE II Camera: Wide Angle View Camera - delivers the widest angle of view in the industry. Welcome menu: The welcome menu displays the main menu when you are outside a call. XGA: extended Graphics Array (1024 x 768)

  • Page 257: Index

    Index 8 Index IP Settings..........162 Access Code........80, 104 Additional microphone ......190 Language ..........98 Administrator Password......117 Last number dialed ........45 Alert Speaker ...........147 Layout ............24 Alert Tones and Volume ......147 Letter keys ..........27 Allowance ..........104 Answer an incoming Call ......38 MCU............
  • Page 258 TANDBERG 1000 MXP SIP ............168 Snapshot..........64, 65 Video Algorithm........135 Snapshot Source ........129 Video Call..........33 Software Options ........111 Video cassette recorder (VCR)....188 Start up Video Source ......127 Video Name ..........151 Streaming ..........36 Video Quality........... 139 System configuration .........12 View Administrator Settings......

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