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Honeywell 7820 Solaris User Manual

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7820 Solaris
Bar Code Scanner
User's Guide

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Summary of Contents for Honeywell 7820 Solaris

  • Page 1 ™ 7820 Solaris Bar Code Scanner User’s Guide...
  • Page 2 Disclaimer Honeywell International Inc. (“HII”) reserves the right to make changes in specifications and other information contained in this document without prior notice, and the reader should in all cases consult HII to determine whether any such changes have been made. The information in this publication does not represent a commitment on the part of HII.

  • Page 3: Table Of Contents

    ABLE OF ONTENTS NTRODUCTION Product Overview ..................... 1 Applications and Protocols ................2 Scanner and Accessories ................. 3 Basic Kit Components ................... 3 Optional Accessories ..................3 7820 Scanner Design Specifications ..............7 ODEL HARACTERISTICS 7820 Scanner ....................9 Components ....................9 Dimensions ....................
  • Page 4 ABLE OF ONTENTS AINTENANCE Replaceable Protective Outer Window ............38 Daily Maintenance ..................38 ROUBLESHOOTING UIDE Troubleshooting Symptom / Solution Chart ............ 39 ................44 ONFIGURATION ODES ............... 45 PGRADING THE IRMWARE CANNER AND ABLE ERMINATIONS Scanner Pinout Connection ................46 Cable Connector Configurations (Host End) ..........

  • Page 5: Product Overview

    NTRODUCTION RODUCT VERVIEW The 7820 Solaris™ vertical mini-slot scanner increases productivity with an unmatched feature set that aggressively scans high-density codes and fits easily into any existing enclosure found in small item, high-volume retail environments. ® Every scanner comes standard with an integrated RF EAS antenna, Checkpoint and Sensormatic interlock and the ability to be remotely configured or Flash upgraded.

  • Page 6: Applications And Protocols

    The 7820 bar code scanner with Built-in PC Keyboard Wedge Interface is designed to be used for keyboard emulation only. Many RS232 configurable functions available in other Honeywell scanners are also available as keyboard wedge functions. The following are the most important selectable options specific to the keyboard wedge.

  • Page 7: Scanner And Accessories

    NTRODUCTION CANNER AND CCESSORIES ASIC OMPONENTS Part # Description MS7820 Bar Code Scanner ® 00-02407 MetroSelect Configuration Guide 00-02283 7820 Bar Code Scanner User’s Guide 57-57312-3 7820 EAS Cable - Checkpoint (External) 57-57313-3 7820 EAS Cable - Sensormatic (External) Guides also available for download at www.honeywellaidc.com. PTIONAL CCESSORIES Part #...
  • Page 8 NTRODUCTION CANNER AND CCESSORIES PTIONAL CCESSORIES Part # Description AC to DC Power Transformer – Regulated 12V@ 1.25A output 46-00862 Power Supply, United States / Japan 46-00863 Power Supply, Continental Europe 46-00864 Power Supply, United Kingdom 46-00865 Power Supply, China 46-00866 Power Supply, Australia Part #...

  • Page 9: Optional Accessories

    NTRODUCTION CANNER AND CCESSORIES PTIONAL CCESSORIES Part # Description 46-00868 7820 Flex Stand Kit Flex Stand, Kit Components 1. Tall Flex Pole Cover ..............Qty. 1 2. Tall Flex Pole ................. Qty. 1 3. Stand Base ..................Qty. 1 4. Plastic Stand Base Cover .............. Qty. 1 5.
  • Page 10 NTRODUCTION CANNER AND CCESSORIES PTIONAL CCESSORIES Part # Description 46-00869 7820 Wall Mount Stand Kit Wall Mount Stand, Kit Components 1. Short Flex Pole ................Qty. 1 2. Short Flex Pole Cover ..............Qty. 1 3. Plastic Housing ................Qty. 1 4.

  • Page 11: 7820 Scanner Design Specifications

    NTRODUCTION 7820 S CANNER ESIGN PECIFICATIONS 7820 S ERIES ESIGN PECIFICATIONS PERATIONAL Light Source: Visible Laser Diode (VLD) @ 650 nm Laser Power: 0.900 mW (peak) 0 mm to 255.0 mm (0"- 10.0") for Depth of Field: 0.33 mm (13 mil) bar code 38 mm (1.5") @ 15 mm (0.6");...
  • Page 12 NTRODUCTION 7820 S CANNER ESIGN PECIFICATIONS 7820 S ERIES ESIGN PECIFICATIONS LECTRICAL Input Voltage: 12VDC ± 0.25V Power: 4.8 W Operating Current: 320 mA DC Transformers: Class II; 12VDC @ 1.25A For Regulatory Compliance information, see pages 50 - 52. NVIRONMENTAL Operating Temperature: 0°C to 40°C (32°F to 104°F)

  • Page 13: 7820 Scanner

    ODEL HARACTERISTICS 7820 S CANNER Components Figure 1. 7820 Bar Code Scanner Parts  Scratch Resistant Output Window (Laser Aperture)  Power Save Button  Volume Button  Blue Indicator LED  Speaker  Tone Button  Cable Connection Area...

  • Page 14: Dimensions

    ODEL HARACTERISTICS 7820 S CANNER Dimensions Figure 2. 7820 Bar Code Scanner Dimensions Connector Panel Figure 3. 7820 Connector Panel Layout...

  • Page 15: Caution And Serial Number Label

    ODEL HARACTERISTICS 7820 S CANNER Caution and Serial Number Labels Figure 4. 7820 Label Location (Top) & Sample Label (Below) Caution To maintain compliance with applicable standards, all circuits connected to the scanner must meet the requirements for SELV (Safety Extra Low Voltage) according to EN/IEC 60950-1.

  • Page 16: Installation

    NSTALLATION ABLE NSTALLATION NTERFACE PECIFIC Keyboard Wedge Turn off the host system. Disconnect the keyboard from the host. Connect the keyed VLink cable to the 10-pin Multi-Interface jack. It is the only circular keyed jack located on the bottom of the 7820 (see figure 5). Connect the “Y”...

  • Page 17: Usb

    NSTALLATION ABLE NSTALLATION NTERFACE PECIFIC Connect the keyed VLink cable to the 10-pin Multi-Interface jack. It is the only circular keyed jack located on the bottom of the 7820 (see figure 6). Connect the other end of the USB cable to the host. Before continuing, verify the USB cable is connected to the appropriate interface jack on the...

  • Page 18: Rs232

    NSTALLATION ABLE NSTALLATION NTERFACE PECIFIC RS232 Turn off the host system. Connect the keyed VLink cable to the 10-pin Multi-Interface jack. It is the only circular keyed jack located on the bottom of the 7820 (see figure 7). Connect the other end of the VLink cable to the host.

  • Page 19: Rs485

    NSTALLATION ABLE NSTALLATION NTERFACE PECIFIC RS485 Turn off the host system. Connect the keyed cable to the 10-pin Multi-Interface jack. It is the only circular keyed jack located on the bottom of the 7820 (see figure 8). Connect the other end of the cable to the host.

  • Page 20: Cable Installation (Secondary Metrologic Scanner)

    (AUX) jack, which is located directly next to the circular keyed Multi- Interface jack. The Auxiliary (AUX) jack has a square opening. The following Honeywell scanners can be used in the Auxiliary (AUX) input of the 7820: the MS9520, MS9540, MS7120, MS7220 or another 7820.
  • Page 21 Honeywell scanner as the secondary scanner. The following bar codes do not apply when using an MS6720 as a secondary scanner. If the secondary scanner is not a Honeywell scanner, refer to the Auxiliary Port Control section of the MetroSelect Configuration Guide.
  • Page 22 NSTALLATION ABLE NSTALLATION ECONDARY ONEYWELL CANNER Figure 9. Connector Orientation (Top) Auxiliary Scanner Setup (Bottom) See SELV Power caution statement located on page 11 of this manual.

  • Page 23: Eas Deactivation

    SW1 and SW2 are the switch banks inside the Checkpoint device that set the deactivation range. Honeywell recommends end users program the 7820 bar code scanner to the Short Range*, so that the unit does not scan out beyond the deactivation range.

  • Page 24: Flex Stand Installation, Pn 46-00868

    NSTALLATION , PN 46-00868 TAND NSTALLATION Drill four #39 pilot holes in the counter top for the stand base plate. Figure 11. Base Plate Hole Pattern Attach the flex pole assembly and secure the base plate to the counter. Slide the flex cover over the flex pole assembly. Once the flex pole has been assembled, mount the stand base plate to the counter and install the flex cover over the flex pole assembly.
  • Page 25 NSTALLATION TAND NSTALLATION Remove the scanner’s back plate from the rear side of the unit. Apply pressure to the points shown in Figure 14 until the back plate unlatches from the scanner. Figure 14. Cable Cover Removal Slide the bottom mounting plate off the scanner. Figure 15.
  • Page 26 NSTALLATION TAND NSTALLATION Attach the scanner mounting plate to the flex pole. Figure 16. Secure mounting plate to flex pole. Slide the scanner onto the mounting plate until the plate is fully seated into the scanner. Figure 17. Slide mounting plate into scanner. Before installing the scanner’s cable cover, refer to pages 12-19 for instructions on the proper cable connections.

  • Page 27: Wall Mount Stand Installation, Pn 46-00869

    NSTALLATION , PN 46-00869 OUNT TAND NSTALLATION Locate the area on the wall where the scanner will be mounted and drill four #39 pilot holes in the wall for the stand base plate. Figure 19. Base Plate Hole Pattern Attach the flex pole assembly to the Wall Mount plate. Slide the flex cover over the flex pole assembly.
  • Page 28 NSTALLATION OUNT TAND NSTALLATION Remove the scanner’s back plate from the rear side of the unit. Apply pressure to the points shown in Figure 21 until the back plate unlatches from the scanner. Figure 21. Cable Cover Removal Slide the bottom mounting plate off the scanner. Figure 22.
  • Page 29 NSTALLATION OUNT TAND NSTALLATION Secure the wall mounting plate to the wall location designated in Step 1 and assemble the remaining parts as shown in Figure 23. Figure 23. Scanner Mounting Plate Assembly Slide the scanner onto the mounting plate until the plate is fully seated into the scanner.
  • Page 30 NSTALLATION OUNT TAND NSTALLATION Before installing the scanner’s cable cover, refer to pages 12-19 for instructions on the proper cable connections. Re-Install the scanner’s back plate to lock- in the bottom mounting plate. Figure 25. Install back plate...

  • Page 31: Scanner Operation Scan Zone

    CANNER PERATION 100% UPC B ASED ON ODES Figure 26. Scan Area Top View (top) Side View (Bottom) Specifications are subject to change without notice.

  • Page 32: Depth Of Field By Minimum Bar Code Element Width

    CANNER PERATION EPTH OF IELD BY INIMUM LEMENT IDTH 100% UPC B ASED ON ODES Figure 27. Depth of Field Top View Long Range Mode M inimum Bar Code Element Width Long Range Mode .132 .190 .264 .330 .660 mils 10.4 13.0 26.0...
  • Page 33 CANNER PERATION EPTH OF IELD BY INIMUM LEMENT IDTH 100% UPC B ASED ON ODES Figure 28. Depth of Field Side View Long Range Mode M inimum Bar Code Element Width Long Range Mode .132 .190 .264 .330 .660 mils 10.4 13.0 26.0...
  • Page 34 CANNER PERATION EPTH OF IELD BY INIMUM LEMENT IDTH 100% UPC B ASED ON ODES Figure 29. Depth of Field Top View Short Range Mode M inimum Bar Code Element Width Short Range Mode .190 .264 .330 10.4 13.0 mils Specifications are subject to change without notice.
  • Page 35 CANNER PERATION EPTH OF IELD BY INIMUM LEMENT IDTH 100% UPC B ASED ON ODES Figure 30. Depth of Field Side View Short Range Mode M inimum Bar Code Element Width Short Range Mode .190 .264 .330 mils 10.4 13.0 Specifications are subject to change without notice.

  • Page 36: Indicator Descriptions

    CANNER PERATION NDICATOR ESCRIPTIONS Audible When the 7820 scanner is in operation, it provides audible feedback. These sounds indicate the status of the scanner. Eight settings are available for the tone of the beep (normal, 6 alternate tones and no tone). To change the tone, use the Tone Button or refer to the MetroSelect Configuration Guide.

  • Page 37: Visual

    CANNER PERATION NDICATOR ESCRIPTIONS Visual There is a blue LED on the top of the 7820 as well as three illuminated buttons on the front. When the scanner is on, the flashing or constant illumination of the LED indicates the status of the current scan and the scanner.

  • Page 38: Failure Modes

    CANNER PERATION NDICATOR ESCRIPTIONS Failure Modes Figure 32. LED Flashing BLUE LED and One Razzberry Tone This indicates the scanner has experienced a laser subsystem failure. Return the unit for repair at an authorized service center. Flashing Blue LED and Two Razzberry Tones This indicates the scanner has experienced a motor failure.

  • Page 39: Diagnostic Indicator Display

    CANNER PERATION NDICATOR ESCRIPTIONS Diagnostic Indicator Display There is a green colored (when illuminated) single digit error code display located to the left of the scanner’s mirrored polygon (see figure to the right). Figure 33. Failure LED RROR ESCRIPTION RAM ERROR – The scanner’s Random Access Memory (RAM) is tested as faulty.

  • Page 40: Power Save Modes

    CANNER PERATION OWER ODES The 7820 bar code scanner has five configurable power save modes. Refer to the MetroSelect Configuration Guide for additional information on Power Save Modes. Blink Power Save Mode: “Blinks” the laser OFF & ON after a configured period of non-use. When the scanner recognizes a bar code, it will exit the Blink mode.

  • Page 41: Touch Button Panel

    CANNER PERATION OUCH UTTON ANEL Figure 34. The Touch Button Panel Operation HANGING THE EEPER Touch the Tone button once and the beeper tone will change. The new tone will be heard. Then two more of the new tones will be heard signifying the new setting has been set.

  • Page 42: Aintenance

    AINTENANCE EPLACEABLE ROTECTIVE UTER INDOW The 7820 bar code scanner includes a replaceable protective outer window, which protects the flat-screen window from scratches when used in harsh scanning environments. Figure 39. Figure 38. Replaceable Protective Outer Replaceable Protective Outer Window Easy Removal. Window Easy Installation.

  • Page 43: Troubleshooting Guide

    ROUBLESHOOTING UIDE The following guide is for reference purposes only. Contact a customer service representative to preserve the limited warranty terms on page 55. 7820 S ERIES ROUBLESHOOTING UIDE SYMPTOMS POSSIBLE CAUSE(S) SOLUTION All Interfaces Check transformer, outlet and No power is being No LEDs, beep power strip.
  • Page 44 ROUBLESHOOTING UIDE SYMPTOMS POSSIBLE CAUSE(S) SOLUTION UPC/EAN, Code 39, Interleaved Scanning a particular 2 of 5, Code 93, Code 128 and symbology that is not Codabar are enabled by default. Verify that the type of bar code enabled. being read has been selected. The unit powers up, but does The scanner has been...
  • Page 45 ROUBLESHOOTING UIDE SYMPTOMS POSSIBLE CAUSE(S) SOLUTION The bar code may Check if it is a check have been printed digit/character/or border incorrectly. problem. Scanner beeps at some bar The scanner is not Check if check digits are set codes and NOT configured correctly for properly.
  • Page 46 ROUBLESHOOTING UIDE SYMPTOMS POSSIBLE CAUSE(S) SOLUTION Everything These characters may works except not be supported by Try operating the scanner in Alt for a couple of that country’s key look mode. characters. up table. RS232 Only Increase the intercharacter delay setting.
  • Page 47 ROUBLESHOOTING UIDE SYMPTOMS POSSIBLE CAUSE(S) SOLUTION Aux Port Operation with any Interface Trouble with the Refer to the user guide provided secondary with the secondary scanner. scanner. Cable Ensure the secondary scanner is [PN 57-57170x-3] may connected to the 7820 com port not be connected to marked “Aux”...

  • Page 48: Configuration Modes

    ONFIGURATION ODES The 7820 has three modes of configuration. • Bar Codes Configure the 7820 by scanning the bar codes included in the MetroSelect Configuration Guide shipped with the area imager. This manual is available for downloaded at www.honeywellaidc.com. • MetroSet2 This user-friendly Windows-based configuration program allows you to simply ‘point-and-click’...

  • Page 49: Upgrading The Firmware

    PGRADING THE IRMWARE The 7820 is part of Honeywell's line of scanners with flash upgradeable firmware. The upgrade process requires, a new firmware file supplied to the  customer by a customer service representative and Honeywell's MetroSet2 ® ® ...

  • Page 50: Scanner And Cable Terminations

    CANNER AND ABLE ERMINATIONS CANNER INOUT ONNECTIONS The 7820 scanner interfaces terminate to 10-pin modular jacks located on the back of the unit. Figure 40. Scanner Interface Ports 7820 7820 EAS Connector Auxiliary Connector Function Function GROUND GROUND ANTENNA + AUX_RxD ANTENNA - AUX_TxD...
  • Page 51 CANNER AND ABLE ERMINATIONS CANNER INOUT ONNECTIONS Figure 41. Scanner Interface Ports HOST CONNECTOR (Multi-Interface) Function Function RS232 Keyboard Wedge Ground Ground CTS / DTR Tied to Pin 3 in Cable Data Rx Tied to Pin 2 in Cable PC Data PC Clock KB Clock RTS*...

  • Page 52: Cable Connector Configurations (Host End)

    CANNER AND ABLE ERMINATIONS ABLE ONNECTOR ONFIGURATIONS VLink Cable, PN 5S-5Sxxx-3* Function Shield Ground RS232 Transmit Output RS232 Receive Input Power/Signal Ground Reserved CTS Input † RTS Output 9-Pin D-Type Conn. +5VDC xxx* specifies connection to the host USB Type A, VLink Cable PN 5S-5S235-3 Function +5VDC...
  • Page 53 PC Clock No Connect Honeywell will supply an adapter cable with a 5-pin DIN male connector on one end and a 6-pin mini DIN female connector on the other. According to the termination required, connect the appropriate end of the adapter cable to the VLink cable, leaving the necessary termination exposed for connecting to the keyboard and the keyboard port on the PC.

  • Page 54: Regulatory Compliance Safety

    EGULATORY OMPLIANCE AFETY ITE Equipment IEC 60950-1:2005, EN 60950-1:2006+A11:2009 Laser Laser Class 1: IEC 60825-1:2007, EN 60825-1:2007 LEDs have been tested and classified as “EXEMPT RISK GROUP” to the standard: IEC 62471:2006. Caution Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous laser light exposure.

  • Page 55: Emc

    EGULATORY OMPLIANCE Attenzione L’utilizzo di sistemi di controllo, di regolazioni o di procedimenti diversi da quelli descritti nel presente Manuale può provocare delle esposizioni a raggi laser rischiose. Il cliente non deve assolutamente tentare di riparare egli stesso lo scanner laser. Non guardate mai il raggio laser, anche se credete che lo scanner non sia attivo.

  • Page 56: Class B Devices

    EGULATORY OMPLIANCE Attenzione Questo e’ un prodotto di classe A. Se usato in vicinanza di residenze private potrebbe causare interferenze radio che potrebbero richiedere all’utilizzatore opportune misure. Attention Ce produit est de classe “A”. Dans un environnement domestique, ce produit peut être la cause d’interférences radio.

  • Page 57: Customer Support

    USTOMER UPPORT Product Service and Repair Honeywell International Inc. provides service for all its products through service centers throughout the world. To obtain warranty or non-warranty service, contact the appropriate location below to obtain a Return Material Authorization number (RMA #) before returning the product.

  • Page 58: Technical Assistance

    E-mail: hsmlasupport@honeywell.com Brazil Telephone: +55 (11) 5185-8222 Fax: +55 (11) 5185-8225 E-mail: brsuporte@honeywell.com Mexico Telephone: 01-800-HONEYWELL (01-800-466-3993) E-mail: soporte.hsm@honeywell.com Europe, Middle East, and Africa Telephone: +31 (0) 40 7999 393 Fax: +31 (0) 40 2425 672 E-mail: hsmeurosupport@honeywell.com Hong Kong...

  • Page 59: Limited Warranty

    These warranties are non- transferable. The duration of the limited warranty for the 7820 Solaris is two (2) years. The accessories have a 90 day limited warranty from the date of manufacture.

  • Page 60: Index

    NDEX EMC ............. 51 EMI ............51 emissions ..........51 AC ............8 error code ..........35 accessories ........3, 4 adapter ..........49 audible ........See indicator features ..........1 auxiliary ....... 3, 43, 47, 48 firmware ..........45 scanner ........ 16, 17, 18 flash ............
  • Page 61 NDEX maintenance .........38 safety ..........50, 52 manual ............ 3 scan zone ..........27 MetroSelect ..........44 secondary scanner.....16, 17, 18, 43 MetroSet2 ..........45 serial label ..........11 specifications ......... 7 notices ..........52 tone .......... 32, 33, 34 troubleshooting ......39–43 operation ..........52 upgrade ..........
  • Page 64 Honeywell Scanning & Mobility 9680 Old Bailes Road Fort Mill, SC 29707 www.honeywellaidc.com 00-02283 Rev D 1/12...

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