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Product: Spectralink 8400
Series Wireless Handsets
Abstract
This application note provides the details on adding the Spectralink 8400 Series Wireless Handsets to the
ShoreTel® IP Phone system.
ShoreTel tests and validates the interoperability of the Member's solution with ShoreTel's published software
interfaces. ShoreTel does not test, nor vouch for the Member's development and/or quality assurance process, nor
the overall feature functionality of the Member's solution(s). ShoreTel does not test the Member's solution under load
or assess the scalability of the Member's solution. It is the responsibility of the Member to ensure their solution is
current with ShoreTel's published interfaces.
The ShoreTel Technical Support organization will provide Customers with support of ShoreTel's published software
interfaces. This does not imply any support for the Member's solution directly. Customers or reseller partners will
need to work directly with the Member to obtain support for their solution.
Table of Contents
Overview .....................................................................................................................................................................................3
Spectralink Overview and Contact ............................................................................................................................................3
Spectralink Product Information ................................................................................................................................................3
Architecture Overview ...............................................................................................................................................................3
Version Support ..........................................................................................................................................................................4
Certification Testing Results Summary .....................................................................................................................................4
Table 1: Basic Feature Test Cases ........................................................................................................................................4
Table 2: Extended Feature Test Cases .................................................................................................................................5
Configuration Overview .............................................................................................................................................................7
ShoreTel Configuration ..............................................................................................................................................................7
ShoreTel System Settings - General ......................................................................................................................................7
Call Control Settings ..............................................................................................................................................................7
Switch Settings - Allocating Ports for SIP Extensions .........................................................................................................8
Site Settings ......................................................................................................................................................................... 10
Creating SIP Extension ....................................................................................................................................................... 12
Figure 9 - Adding/Editing Users ........................................................................................................................................ 13
Figure 10 - Individual User SIP Settings ........................................................................................................................... 14
SIP Profiles .......................................................................................................................................................................... 14
Figure 11 - SIP Profiles ...................................................................................................................................................... 15
Figure 12 - Edit SIP Profile ................................................................................................................................................ 15
Spectralink 8400 Handset Configuration ............................................................................................................................... 16
Spectralink 8400 Phone Settings - Phone User Interface ................................................................................................. 16
Spectralink 8400 Settings - Web Configuration Utility .................................................................................................... 17
Troubleshooting ....................................................................................................................................................................... 18
I n n o v a t i o n
N e t w o r k
A p p
TPP- 13050
Date: June, 2013
System version: ShoreTel 13.2
N o t e
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Table of Contents
Related Manuals for ShoreTel Spectralink 8400
Summary of Contents for ShoreTel Spectralink 8400
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Page 1: Table Of Contents
System version: ShoreTel 13.2 Series Wireless Handsets Abstract This application note provides the details on adding the Spectralink 8400 Series Wireless Handsets to the ShoreTel® IP Phone system. ShoreTel tests and validates the interoperability of the Member's solution with ShoreTel's published software interfaces. - Page 2 Spectralink Technical Support ..............................19 Document Feedback ................................19 Document and Software Copyrights ............................19 Trademarks ....................................19 Disclaimer ....................................20 Company Information ................................20...
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Page 3: Overview
Overview The document focuses on the configuration procedures needed to set up the Spectralink 8400 Series Wireless Handsets for the ShoreTel system and the configuration needed on the ShoreTel system to support the Spectralink 8400 handsets. Spectralink Overview and Contact Spectralink, a global leader in wireless solutions, solves the everyday problems of mobile workers through technology, innovation and integration that enable them to do their jobs better. -
Page 4: Version Support
Note: Deployment of Spectralink 8400 handsets require ShoreTel SIP Device License(s) (one per Spectralink 8400 handset) as well as the either the Extension & Mailbox License OR the Extension Only License Certification Testing Results Summary Table 1: Basic Feature Test Cases... -
Page 5: Table 2: Extended Feature Test Cases
Verify the device’s ability to change the ring type 3.12 Ring selection Pass Note 2: Spectralink 8400 handsets default to a maximum of three participants to a conference call. The system administrator can increase the maximum number of participants to a conference call. - Page 6 (Simulring) ShoreTel IP Phone Note 3: The Spectralink 8400 Series handsets can generate calls to emergency numbers (911), but we did not test calling an actual emergency services center, calls were made in a controlled environment to verify call placement.
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Page 7: Configuration Overview
Configuration Overview The following steps are required to configure the Spectralink 8400 handsets to work with the ShoreTel system. ShoreTel Configuration This section describes the ShoreTel system configuration to support the Spectralink 8400 handsets. The section is divided into general system settings and individual user configurations needed to support the Spectralink 8400 handsets. -
Page 8: Switch Settings - Allocating Ports For Sip Extensions
Figure 3 – Call Control/Options Screen If this is an upgrade from previous ShoreTel versions, you may see a parameter named “Always Use Port 5004 for RTP” If so, you will need to disable this parameter by un-checking the box and saving the setting. - Page 9 The “Edit ShoreGear …Switch” screen will be displayed. Within the “Edit ShoreGear …Switch” screen, define one of the “Port Type” settings from the available ports to “100 SIP Proxy” (Figure 5) as well as sufficient “IP Phone” ports to support the total number of Spectralink 8400 handsets, then save the change. Note: If your installation requires more than 100 SIP extensions, configure the “Port Type”...
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Page 10: Site Settings
One dedicated ShoreGear 120 switch can act as a proxy for the entire site and support up to 2400 SIP phones. Figure 6 – ShoreGear Switch Built-in Capacity Site Settings The next settings to address are the administration of sites. These settings are modified under the ShoreWare Director by selecting “Administration”... - Page 11 The ShoreTel server will assign this “Virtual IP Address” to the ShoreGear that is configured as SIP proxy for the site. Two ShoreGear switches can be configured as SIP proxy servers for redundancy and reliability purposes.
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Page 12: Creating Sip Extension
The Admission Control Bandwidth defines the bandwidth available to and from the site. This is important as SIP endpoints may be counted against the site bandwidth. See the ShoreTel Planning and Installation Guide for more information about this. ShoreTel 13.2 has 11 built-in CODECs by default. These CODECs can be grouped as “Codec Lists” and defined in the sites page for “Inter-site”... -
Page 13: Figure 9 – Adding/Editing Users
“Professional” for “Access License”. Define the proper “User Group” and set the “Primary Phone Port” to “Any IP Phone”, the Primary Phone Port will automatically update once the Spectralink 8400 handset registers to the ShoreTel system. Note: If you configured the “License Type”... -
Page 14: Sip Profiles
Save your changes. SIP Profiles ShoreWare Director’s , “IP Phones…” section contains the “SIP Profiles” option. Beginning with ShoreTel 8, the ShoreTel system comes standard with a “_System” and “_ShorePhoneIP8000” SIP profiles (they cannot be handset utilizes the “_System” profile. In order to deleted - only disabled). - Page 15 SIP endpoint. For the “User Agent:” option, enter “Spectralink*.” (without quotes, make sure to include the period followed by the asterisk) for the Spectralink 8400 handsets; the “Priority:” defaults to “100”, no change is required. Enable the profile by checking (enabling) the “Enable” option. In the “Custom Parameters:”...
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Page 16: Spectralink 8400 Handset Configuration
Refer to ShoreTel’s Planning and Installation Guide for more information. Spectralink 8400 Handset Configuration To setup the Spectralink 8400 handsets with the ShoreTel system, it must first be installed and operating on the network, please refer to the respective Spectralink 8400 Series Wireless Telephone Deployment Guide or UC Software Administrator’s Guide at:... -
Page 17: Spectralink 8400 Settings - Web Configuration Utility
1. From the Home screen, navigate to Settings, then Status. 2. Select Network, then TCP/IP Parameters. 3. The LCD will display the IP address of your Spectralink 8400 handset; it will be displayed at the field IP: xxx.xxx.xxx.xxx. Once you have retrieved the IP address of the Spectralink 8400 handset you can set the ShoreTel Voice Mail Login Extension, in order to access your voice mail messages using your Spectralink 8400 handset. -
Page 18: Troubleshooting
1. Enter the ShoreTel Voice Mail Login Extension into the fields for Subscriber and Callback Contact. In our example we configured the value of 102, which can be found in ShoreWare Director, Administration, then System Parameters... followed by System Extensions. -
Page 19: Spectralink Technical Support
The ShoreTel logo, ShoreTel, ShoreCare, ShoreGear, ShoreWare and ControlPoint are registered trademarks of ShoreTel, Inc. in the United States and/or other countries. ShorePhone is a trademark of ShoreTel, Inc. in the United States and/or other countries. All other copyrights and trademarks herein are the property of their... -
Page 20: Disclaimer
ShoreTel does not test, nor vouch for the Member's development and/or quality assurance process, nor the overall feature functionality of the Member's solution(s). ShoreTel does not test the Member's solution under load or assess the scalability of the Member's solution. It is the responsibility of the Member to ensure their solution is current with ShoreTel's published interfaces.