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Related Manuals for ShoreTel AP100
Summary of Contents for ShoreTel AP100
- Page 2 ShoreTel AP100/AP110 Business Telephone User Guide Last revised: April 16, 2004...
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Page 3: Table Of Contents
While every effort has been made to ensure accuracy, ShoreTel Inc. will not be liable for technical or editorial Introduction ..................1 errors or omissions contained within this documentation. - Page 4 Deleting the Redial List ..........20 Warranty Repair Services ............36 Headset Operation..............21 After Warranty Service ............36 Using a headset with your ShoreTel AP100 phone ..21 Important Safety Instructions ..........37 Using a headset with your ShoreTel AP110 phone ..21 Installation ................37 Dataport Operation ..............23 Use ....................38...
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Page 5: Introduction
Introduction This manual covers the use of the ShoreTel AP100 and ShoreTel AP110 business phones with the ShoreTel phone system. The ShoreTel AP100 and AP110 phones provide an easy-to-use interface through its large screen and 6 softkeys. By providing this interface, the user no longer has to remember all the phone feature codes to perform functions such as call handling, or extension management. -
Page 6: Connect The Cords
This will allow the stand to sit flat on a desk surface. ‡ Note: You may wish to purchase a short phone cord from a local supplier for a wall installation. ShoreTel AP100/AP110 User Guide ShoreTel AP100/AP110 User Guide... -
Page 7: Insert Number Card
You will see the next screen, please wait. (No more than ten seconds). The softkeys are the 6 buttons on either side of the screen. ‡ The softkey labels are the text that appears beside the buttons ShoreTel AP100/AP110 User Guide ShoreTel AP100/AP110 User Guide... - Page 8 -Yes Quit- The screen should now say Accept Download from ShoreTel Slot 1. Please press Yes. Caution: DO NOT pres Yes during a beep. If you do you may hear a noise similar to a dial up modem or fax machine. If this happens please hang up and try again.
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Page 9: Idle State
Press the Pickup softkey from the Idle screen and your ShoreTel AP100/AP110 phone will prompt you to Select Pickup Type. The ShoreTel AP100 and AP110 phone contains three basic screen states—Idle, Connected and Inbound. These screen states have softkeys to help you make and manage your calls more easily. -
Page 10: Night - Pickup The Night Bell
This softkey allows you to change your extension’s call extension use the Pickup softkey. If you use the handling mode. You can choose from Standrd, ShoreTel keycode—retrieve a parked call (*12) or call Meeting, Out, Extnded and Custom Modes to ringing at another extension (*11)—you will have to better suit your extension’s status. -
Page 11: Placing A Call On Hold
3. When the party answers, press the Conf.In soft- to avoid accidentally transferring or placing calls on key to create the conference or hold. 4. Press the Back softkey to cancel the conference, ShoreTel AP100/AP110 User Guide ShoreTel AP100/AP110 User Guide... -
Page 12: Call Waiting
1. Press the Answer softkey for hands free operation. In the two fields provided, please type in the informa- 2. Press the in the model AP100 or tion you want to place on your screen. Then press the in the model AP110. -
Page 13: Other Phone Features
There are nine configuration options, accessed by pressing Features AP110 especial features not found on the AP100 • Headset mode: Activate headset with the touch of a button without losing the ability to use speaker- phone or handset. The AP110 is equipped to accept headsets with either a RJ22 or a 2.5mm standard... -
Page 14: Set Ring Tone
Redial list display. Up to three security numbers can be created using this option. Press the Note: The ShoreTel Phone sets the time and the date Change softkey and then enter the security number. when you receive your first call 8. -
Page 15: Predialing A Number
Headset Operation switch between the headset and the handsfree speak- erphone. The model AP100 phone is headset compatible and the AP110 is equipped with headset mode. Predialing a Number Predialing lets you view a number before you dial. Tip: Contact your telephone equipment retailer or dis- Enter the number using the dial pad and before lifting tributor to purchase a headset. -
Page 16: Dataport Operation
Note: The dataport will only operate when the handset is on hook (in the phone base cradle). Adjusting the Volume Pressing the volume button adjusts the receiver, speaker, and ringer volume. To adjust the ringer volume, leave the handset in the ShoreTel AP100/AP110 User Guide ShoreTel AP100/AP110 User Guide... -
Page 17: Status Lights
If you are on a Speaker Light handset call during a power interruption, The Sayson AP100/AP110 will keep the call, although the display • Speaker light is on: a call is on Handsfree (speaker). will not work while the power is off. Handsfree calls •... -
Page 18: Adding A Name And Number To The Directory
2 erase letters. Use the dial pad and NextSpace to seconds or if you press a different key. To change the ShoreTel AP100/AP110 User Guide ShoreTel AP100/AP110 User Guide... -
Page 19: Copying From The Callers List, The Redial List, Or The Display To The Directory
2. Press Directory. 3. Lift the handset to dial the number, or press Dial or 3. Press . The display shows Directory in the model AP100 or in the unlocked. AP110 to dial the number using Handsfree. Using the Callers List... -
Page 20: Viewing The Callers List
Use the dial pad to add digits. at any time to leave the Callers List. 5. Lift the handset to dial the number, or press Dial or in the model AP100 or in the Note: will also hang up a caller if you are on a AP110 to dial the number using Handsfree. -
Page 21: Faq
Then, the first incoming call will update the phone softkeys will reappear. You can also press the “servic- with the time & date from the clock in the ShoreTel es” key and select the service in the first slot. Please system. -
Page 22: Limited Warranty
ShoreTel Please make sure your administrator has connected a System for more details. music source to your ShoreTel system. Do not use the button at the top of the phone, as that will Exclusions only place the caller on Hold at the set (similar to ShoreTel Inc. -
Page 23: Warranty Repair Services
This warranty sets forth the entire liability and obliga- Instructions tions of ShoreTel Inc. with respect to breach of war- ranty, and the warranties set forth or limited herein are the sole warranties and are in lieu of all other war-... -
Page 24: Use
Part 68, Rules and Regulations, of the following conditions: FCC for direct connection to the Public Switched a) When the power supply cord or plug is damaged or Telephone Network. (The FCC registration number frayed. ShoreTel AP100/AP110 User Guide ShoreTel AP100/AP110 User Guide... - Page 25 • Your telephone may not be connected to a party line ing test calls to emergency numbers: or coin telephone line. Connection to Party Line 1. Remain on the line and briefly explain to the dis- ShoreTel AP100/AP110 User Guide ShoreTel AP100/AP110 User Guide...
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Page 26: Emi/Emc (Fcc Part 15)
• Consult the dealer or an experienced radio/TV tech- nician for help. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. ShoreTel AP100/AP110 User Guide...