Table of Contents
Advertisement
I Scanning Functions
Scan to E-mail/Internet FAX Transmission
Condition
Possible Cause
Cannot send.
The LAN cable is not con-
nected correctly or there is a
problem with a relay device.
Settings required by the device
have not been configured.
The SMTP server address or
port number is not correct.
The mail address of the
addressee is not correct.
There is a problem with the
SMTP server.
IP Address FAX Transmission
Condition
Possible Cause
Cannot send.
The LAN cable is not con-
nected correctly or there is a
problem with a relay device.
Settings required by the device
have not been configured.
The IP address of the
addressee is not correct.
The destination device is not
operating correctly
4513-7746-02
Internet FAX Reception
Condition
Cannot receive.
Action
Correctly connect the LAN
cable and restart or replace
the relay device.
Configure the required net-
work settings (Basic Settings,
SMTP Settings).
Configure the correct SMTP
server address and port num-
ber settings.
Specify the correct mail
address.
Scan to Server (FTP) Transmission
Check if the SMTP server is
able to communicate.
Condition
Cannot send.
Action
Correctly connect the LAN
cable and restart or replace
the relay device.
Configure the required net-
work settings (Basic Settings).
Specify the correct IP address.
Check to make sure that the
destination device is config-
ured correctly, and that the
device is able to communicate.
– 15 –
Possible Cause
Action
The LAN cable is not con-
Correctly connect the LAN
nected correctly or there is a
cable and restart or replace
problem with a relay device.
the relay device.
Settings required by the device
Configure the required net-
have not been configured.
work settings (Basic Settings,
POP3 Settings).
The POP3 server address,
Specify the correct POP3
POP3 user name, or password
server address, POP3 user
is not correct.
name, and password.
There is a problem with the
Check if the POP3 server is
POP3 server.
able to communicate.
Possible Cause
Action
The LAN cable is not con-
Correctly connect the LAN
nected correctly or there is a
cable and restart or replace
problem with a relay device.
the relay device.
Settings required by the device
Configure the required net-
have not been configured.
work settings (Basic Settings,
File Destination Memory
Input).
The address of the FTP server
Specify the correct FTP server
address, port number, user
address, port number, user
name, password, or Directory
name, password, and folder
name is not correct.
name.
The FTP server's disk is full.
Take steps to free up disk
space.
There is a problem with the
Check if the FTP server is able
FTP server.
to communicate.
Advertisement
Table of Contents
