Troubleshooting - Hello Kitty KT2012 Owner's Manual

TROUBLESHOOTING

PROBLEMS
Is any plug disconnected from all modular
No dial tone
phone plugs? Is jack improperly wired?
Phone does not work Are all cords connected properly?
Ringer Switch may be set to OFF?
Phone does not ring
Slide switch to ON position.
Check the Tone/Pulse Switch setting. You may
Cannot dial only have PULSE service.
Switch the Tone/Pulse switch to PULSE position
Other party cannot hear you Ensure Handset cord is connected properly.
Setup the phone by pressing the
Buttons together for a few seconds. After that,
Display showing erroneous
reset the Language and LCD contrast. OR Your
figures
phone must be reset by uninstalling all batteries
OR
and unplugging the AC adaptor. Wait for 5
Display is corrupt or does
minutes before reinstalling the batteries or
not work as intended
plugging the AC Adaptor. This will also clear all
memories.
Adjust the contrast to a higher level by following
the setup procedure described above. Are
The display is faded
batteries correctly installed? Are the batteries
(Numbers are hard to see)
fresh? Change all 4 batteries.
Replace all 4 batteries at the same time.
Cannot store numbers into No batteries are installed or batteries are weak
memory or installed incorrectly.
Make sure the Caller ID service is active. The
phone is connected to a working wall jack. All
line cord connections are correct and secure.
Caller ID does not work
Your answering machine should be set to
answer after at least 2 rings and you should
only pick up the phone after 2 rings.
Press either
The Caller ID display is CALLS" appears. Check if batteries are properly
blank installed. Check if you have received the first
Caller ID record.
CHECK
and
or Button to see if "NO
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The Caller ID unit will not function until you have
Caller ID service from your local telephone
company. Call your local telephone company to
The Caller ID display does have Caller ID installed on your phone line.
not show the caller's Check your phone line connections. Make sure
all connections are secure and connected.
information
If it is a private call or a blocked call, the caller's
name and/or phone number will not appear on
the display.
The Erase Button must be quickly pressed twice
Can not erase all records in to erase a single call record. To erase ALL call
memory records, press and hold the Erase Button for at
least 3 seconds after you view all new calls.
Reset the language by pressing the
Buttons together until ENTER LANGUAGE
Caller ID displays in the
appears on the display. Press
wrong language
choose the desired language. The default
language is English.
Check the phone if you have programmed the
Memory Dialing does not numbers correctly by pressing that memory
work
number button. Also programming can only be
done if fresh batteries are installed correctly.
Did you wait for the second ring before picking
Can not see the name or
up the phone? The Caller ID will only detect
number of the caller
information between the first and second ring.
The caller may have an unlisted or blocked
number to prevent Caller ID identification or it
Caller's information is not may be an overseas call or you may have noise
registered
on the line during that call.
Did you or your answering machine answer
calls before the second ring?
Check with your telephone company if this
Message Waiting does not
service is available or if you have subscribed to
work
it.
Your Memory button has no stored number.
Please store the number again by pressing the
Pressing a Memory button
Store Button, dial the number, press the Store
does not display number
Button again and a numerical button to store it
to the desired location.
and
or Button to
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