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Panasonic CF-H1 Series Reference Manual

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Reference Manual

Personal Computer
CF-H1 Series
Model No.
We recommend that this Reference Manual be printed.

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Summary of Contents for Panasonic CF-H1 Series

  • Page 1: Reference Manual

    Reference Manual Personal Computer CF-H1 Series Model No. We recommend that this Reference Manual be printed.
  • Page 2 Introduction Terms and illustrations in this manual Page in this Manual. : Conditions that may result in minor or moderate injury. : Useful and helpful information. Click : Touch the screen with the digitizer pen or finger. Right-click : Touch and hold with the digitizer pen. You can also perform “Right-click”...

  • Page 3: Touch Screen Operation

    Touch Screen Operation You can use Windows by touching the screen in the same way as you use a mouse. The screen of this computer has following two pointing device functions. Digitizer: can be operated with the digitizer pen (included) Touchscreen: can be operated with your finger etc.
  • Page 4 Touch Screen Operation Check the following to prevent the surface of the screen from being scratched Are you using the digitizer pen or your finger to operate the screen? Is the surface clean? Is the cloth clean? Is the tip of the digitizer pen clean? Is your finger clean? Things to keep in mind when using the screen Do not touch the screen outside of the LCD display area...

  • Page 5: Touchscreen Calibration

    Touch Screen Operation Calibration Digitizer Calibration To calibrate the digitizer, use the digitizer pen and follow the steps below. Click [start] - [Control Panel] - [Printers and other Hardware]. Click [Tablet and Pen Settings]. Click [Calibrate...] in [Settings]. Using the digitizer pen, touch each of 4 “+” target marks one by one, and then click [OK]. Touchscreen Calibration To calibrate the touchscreen, use your finger or other objects and follow the steps below.

  • Page 6: Hardware Buttons

    Hardware Buttons RFID Barcode RFID Camera Camera RFID RFID Barcode Application Application Buttons Buttons Security Security <Model Without Barcode Reader> <Model with Barcode Reader> Button Function Camera Button Take still pictures. ( page RFID Reader Button Read the data from RFID tags. ( page Barcode Reader Button Read the barcode.
  • Page 7 Hardware Buttons Only for model without the Barcode Reader NOTE The Hardware buttons work when the Windows screen is displayed. The Hardware buttons may not work immediately after Windows is started up or the Windows logon screen (or the Welcome screen) is displayed.

  • Page 8: Panasonic Dashboard

    Change the screen color of Cleaning Utility Enable or disable the touchscreen operation Start the application software which you registered Change the settings of cleaning reminder, RFID, touchscreen, button assignment of Panasonic Dashboard and applica- tion buttons Press the application button [A2] (A).
  • Page 9 This setting affects all users. [Button Assignment] (L) You can register the executable files or the applications to the buttons displayed on Panasonic Dashboard screen.
  • Page 10 When you select a file with extension .exe, you can specify the parameter into [Program parameter]. To disable the application, make the text box blank. [Application Button Settings] (M) “Application Button Settings” ( page Click [OK] to close Panasonic Dashboard.

  • Page 11: Application Button Setting

    You can assign the startup functions of your favorite applications to the Applications Buttons. Click [start] - [All Programs] - [Panasonic] - [Application Button Setting]. You can also start up Application Button Setting Utility from Panasonic Application Dashboard ( page Buttons Make the settings.
  • Page 12 Application Button Setting Select the action from [Action] of each button. You can select [<none>], [Dashboard], [Display Switch], [Right Click], [Cleaning Utility], [Reference Manual] or [Launch an Application]. To restore the default setting, click [Restore Default]. When you select [Launch an Application], input the label to [Label] box, and select a file you wish to execute.

  • Page 13: Panasonic Hand Writing

    [Exit Panasonic Hand Writing], and then restart Panasonic Hand Writing. Panasonic Hand Writing may not work properly if another application software is active. In this case, close the applica- tion software and try handwriting again.

  • Page 14: Display Rotation

    Display Rotation Rotating the Display Press [A1] button (A). Each time you press the button, the screen display rotates counter- clockwise by 90°. When the computer is set to the Cradle, the screen display does not rotate. If you want to rotate the screen display even if the computer is set to the Cradle, follow the step below.

  • Page 15: Standby And Hibernation Functions

    Standby and Hibernation Functions Starting Up Your Computer Quickly The standby or hibernation functions allow you to shut off the computer without closing programs and documents. You can quickly return to the programs and documents that you were working on before standby or hibernation. Function Data is saved to Recovery time...
  • Page 16 Standby and Hibernation Functions Click [start] - [Control Panel] - [Performance and Maintenance] - [Power Options] - [Advanced], and add a check mark in [Prompt for password when computer resumes from standby]. Do not enter standby or hibernation in the conditions below, otherwise the data or file may be corrupted, standby or hiber- nation may not work, or malfunction may occur in the computer or the peripheral devices.
  • Page 17 Standby and Hibernation Functions It may take 1 or 2 minutes to enter standby or hibernation. In standby or hibernation Do not attach or remove a peripheral device (including the Cradle). Doing so may cause malfunction. Power is consumed in standby. When power is exhausted, the data retained in memory will be lost. Connect the AC adaptor when using the standby function.

  • Page 18: Saving Power

    Also, make detailed settings such as reducing the time entered in the [Turn off monitor] setting. Reduce LCD brightness by using Panasonic Dashboard Reducing internal LCD brightness will reduce power consumption. Turn off the computer when it is not in use You can also turn off only the wireless LAN, wireless WAN (only for model with wireless WAN) or Bluetooth power.

  • Page 19: Security Measures

    Do not forget your password. If you forget your Supervisor Password, you will not be able to use your computer. Con- tact Panasonic Technical Support. When running the Setup Utility, do not leave and go away from your computer even for a short time, since other people may set or change the password.

  • Page 20: Set The Password

    19). When you have your hard disk drive repaired • Contact Panasonic Technical Support. • Before sending back the hard disk drive, be sure to set the [Hard Disk Lock] to [Disabled]. NOTE The hard disk lock function works with the built-in hard disk. It does not work with the external hard disk.

  • Page 21: Battery Power

    B : Battery 2 indicator Battery indicator Battery status Not lit The battery pack is not inserted or not being charged. • You can check presence of the battery pack by using Panasonic Dashboard page Orange Charging is in progress. Green The battery is fully-charged.
  • Page 22 Battery Power Battery indicator Battery status The remaining battery is approximately 9% or less. Blinking red When blinking approx. every 1 second: The battery pack or the charging circuit is not operating properly. When blinking approx. every 4 second: The battery cover is open. You can remove the battery pack in this case.
  • Page 23 Battery Power Checking the Remaining Battery Charge You can check the remaining battery charge on the screen. (After logging on to Windows) Start up Panasonic Dashboard. When the battery pack is inserted (example) Normal temperature mode High temperature mode page...

  • Page 24: High Temperature Mode

    Battery Power High temperature mode The high temperature mode can prevent the battery from deteriorating when the computer is used in high-temperature envi- ronment or used for a long time with its battery fully charged. Select [Auto] (default) or [High Temperature] in [Environment] of the [Main] menu of the Setup Utility ( page 55).
  • Page 25 Battery Power Computer behavior with low battery The default settings are as follows. This computer automatically switches from Battery 1 to Battery 2 and vice versa when either remaining battery change becomes less than 10%. When both batteries are not sufficiently charged, the computer operates as below. When the battery level becomes 10% When the battery level becomes 5% [Low battery alarm]...
  • Page 26 Set the computer to the Cradle and connect an external keyboard to the Cradle. Restart the computer. Press and hold F9 while the [Panasonic] boot screen is displayed just after the computer starts the startup proce- dure. When the remaining battery capacity is displayed, press (Enter).
  • Page 27 Battery Power Replacing the Battery Pack If you have a battery charger (optional), you can remove one battery pack to charge while the other battery pack is operating. The battery pack is a consumable item so the replacement will be necessary. If the battery operation time becomes noticeably short and not recovered even after recalibrating the battery, replace with a new battery.
  • Page 28 Battery Power Open the battery cover. Slide the battery cover and open the cover. Open the cover. Check the blinking (red) status of battery indicator ( page 27). Pull the tab to remove the battery pack. Insert the new battery pack until it securely fits the connec- tor.

  • Page 29: Usb Devices

    USB Devices Connecting/Removing USB Devices You can connect USB devices to the USB ports on the Cradle. When you use the USB devices, connect the AC adaptor to the DC-IN jack on the Cradle. To connect the USB device Connect the USB device to the USB port. When using the cable specifically designed for this Cradle, you can tighten screws at position (A).
  • Page 30 Camera You can take still pictures. Hold the side of the computer to aim the cam- era. Camera lens Press the Camera button (A) to activate the (rear side) camera. Preview window is displayed. Press the Camera button (A) to take a picture. A picture is displayed in the window.

  • Page 31: Rfid Reader

    RFID Reader You can read the data from RFID (Radio Frequency Identification) tags. NOTE RFID Reader is typically used with specialized applications. For further information, ask the system administrator. Aim the RFID Reader (A) at the center of RFID tag. Press the RFID button (B).

  • Page 32: Fingerprint Reader

    Fingerprint Reader <Only for model with Fingerprint Reader> Fingerprint Reader NOTE Enrollment and authentication is unavailable to an extremely minority of people including those whose fingerprints give little data for personal identification. How to Use the Fingerprint Reader This section explains how your fingerprints are enrolled and authenticated. Slide your finger.
  • Page 33 Fingerprint Reader Overview Fingerprint’s Outline The conventional security systems use ID/passwords and token devices such as IC cards to authenticate users. Therefore the passwords and token devices are exposed to the risk of being lost, stolen and hacking. The Fingerprint authentication method uses user’s fingerprints instead of passwords for security authentication. You can use your fingerprints to start up your computer and log on Windows.

  • Page 34: Security Functions

    Fingerprint Reader Precautions Security Functions Fingerprint Authentication Technology does not guarantee complete authentication and individual identification. Please acknowledge we shall not be liable for any loss or damage whatsoever resulting from the use of, or inability to use your Fingerprint device. The Fingerprint authentication method uses multiple fingerprints, encryption keys, credentials data and passwords.
  • Page 35 Fingerprint Reader NOTE If the “Invalid TPM status” message is not displayed • Click [start] - [All Programs] - [Protector Suite QL] - [Control Center] - [Settings] - [System Settings] - [TPM] - [Initial- ize TPM]. User Fingerprint Enrollment Performed by each user. Click [start] - [All Programs] - [Protector Suite QL] - [User Enrollment].
  • Page 36 Security effective, after step B, your fingerprint authentication will be necessary. Turn on or restart the computer. Press F2 or Del while [Panasonic] boot screen is displayed soon after the computer starts the startup proce- dure. Select the [Security] menu.
  • Page 37 Fingerprint Reader Set the High Security Level. Select [Fingerprint Security], and press (Enter). Select [Security mode], and select [High]. • Default setting: Simple Press Esc to close the sub-menu. Press F10, select [Yes], and press (Enter) to exit the Setup Utility. NOTE In the [High] security mode, you have to enter the Supervisor or User Password even after fingerprint authentication.

  • Page 38: Handling And Maintenance

    Fingerprint Reader Password used by each user • Backup Password for Enrollment This backup password can be used in case of hardware failure to bypass the fingerprint authentication. CAUTION The passwords other than those explained above are also used for security, so do not lose them. For further informa- tion, refer to the software’s online manual ( page 33).
  • Page 39 Fingerprint Reader Deleting (Initializing) Owner’s Data When you dispose of the computer or transfer the ownership, delete (initialize) the owner’s data to avoid unauthorized access. NOTE The data enrolled in the fingerprint sensor is not image data. You cannot restore fingerprint image data from the data enrolled in the fingerprint sensor.
  • Page 40 Fingerprint Reader NOTE If the enrollment mode is set to “Enrollment to the hard disk” ( page 35), you need to remove the fingerprints data after step . Performed by the Computer Administrator. Click [start] - [All Programs] - [Protector Suite QL] - [Control Center]. Click [Settings], and click [Power-on Security].

  • Page 41: Starting Over

    Make sure your fingerprint sensor is working. • Use the Tutorial wizard to verify that the fingerprint sensor works. If not, reboot and try again. If it still does not work, please contact Panasonic Technical Support. Restore or create passport.

  • Page 42: Turn Off The Computer

    Cradle You can connect external equipment in variety by attaching the computer to the Cradle (optional). For further information, read the operating instructions that comes with the Cradle. Setting the computer to the Cradle Turn off the computer. Do not use standby or hibernation function. Connect the AC adaptor to the DC-IN jack on the Cradle.

  • Page 43: External Display

    External Display <Only when connected to Cradle> You can switch the output destination to an external display. Before switching the computer on, connect the external display to the external display port (A) and the AC adaptor to the DC-IN jack (B) on the Cradle.
  • Page 44 External Display CAUTION Before disconnecting the external display, switch to the internal LCD. Otherwise the displayed image quality may become different after disconnection (e.g., wrong resolution). The screen may become distorted due to the following operations. In this case, restart the computer. •...
  • Page 45 <Only when connected to Cradle> Connecting LAN Turn off the computer. Do not use standby or hibernation function. Connect the AC adaptor to the DC-IN jack (A) on the Cradle. Set the computer to the Cradle. Connect the LAN port (B) and the network sys- tem (server, HUB, etc.) by using a LAN cable.
  • Page 46 Disabling/Enabling Wireless Communication There are 3 ways of disabling and enabling wireless communication. Wireless Switch Utility ( page Settings in the [Advanced] menu of the Setup Utility ( page Setting in the Wireless Communication Disable Utility ( page NOTE For further information about Wireless LAN: page 49 For further information about Bluetooth: page 52...

  • Page 47: Installing The Utility

    Disabling/Enabling Wireless Communication Wireless Connection Disable Utility You can automatically disable the wireless LAN/wireless WAN connection when a LAN cable is connected to the Cradle and your computer is set to the Cradle. You need to install the Wireless Connection Disable Utility to use this function. Installing the utility Log on to Windows as an administrator.

  • Page 48: Status Indication

    Disabling/Enabling Wireless Communication Status indication After installation, the Wireless Connection Disable Utility is automatically started after a user is logged in. An icon appears on the notification area. : Indicates that • the utility is enabled, and • the wireless connection is disabled since a LAN cable is connected. : Indicates that •...

  • Page 49: Wireless Lan

    Wireless LAN CAUTION To avoid unauthorized access to the computer through wireless LAN We recommend you to make security settings such as encryption before using wireless LAN. Otherwise the hard disk data such as the shared files can be exposed to the risk of unauthorized access. NOTE Communication is established through the wireless LAN antenna (A).
  • Page 50 Wireless LAN Setting the Profiles Double-click on the notification area. ® The [Intel PROSet/Wireless WiFi Connection Utility] screen appears. When is displayed, skip step 2. When you double-clicked in step 1, slide the wireless switch to turn on. Click [Profiles] at the lower right corner of the window, and click [Add]. Enter the profile name and WiFi Network Name (SSID), and make other necessary changes, then click [Next].
  • Page 51 Wireless LAN Enabling/Disabling the Wireless LAN Standard IEEE802.11a (802.11a) Click on the notification area. Click [802.11a Enabled] or [802.11a Disabled]. NOTE In some countries, communication using IEEE802.11a (5 GHz wireless LAN) standard is restricted by law. The Wireless Switch Utility icon ( ) indicates the on/off status of wireless LAN and/or Bluetooth and/or wire- less WAN, not the setting of IEEE802.11a.
  • Page 52 Bluetooth You can access internet and other Bluetooth devices without connecting cables. NOTE Communication is established through the Bluetooth antenna (A). Do not block the antenna area with your hand or body. To use Bluetooth, set [Bluetooth] to [Enabled] (default) in the [Advanced - Wireless Configuration] menu of the Setup Utility ( page 56).

  • Page 53: Setup Utility

    Starting the Setup Utility Turn on or restart the computer. Press several times while [Panasonic] boot screen is displayed soon after the computer starts the startup procedure. When [Enter Password] is displayed, input your password. When you start the Setup Utility with Supervisor Password You can make the settings of all items of the Setup Utility.
  • Page 54 Setup Utility Information Menu Underlined items are the factory presets. Language English Japanese Product Information Computer information (cannot be changed.) Model No Serial No System Information Processor Type Processor Speed Memory Size Available Memory Hard Disk BIOS Information BIOS Embedded Controller Accumulative Operating Time Access Level...
  • Page 55 Setup Utility Main Menu Underlined items are the factory presets. System Date [xx/xx/xxxx] • Month/Day/Year. • You can use Tab to move the cursor. System Time [xx:xx:xx] • 24-hr. style. • You can use Tab to move the cursor. Main Configuration Display External Monitor •...
  • Page 56 Setup Utility Advanced Menu Underlined items are the factory presets. CPU Configuration Execute-Disable Bit Capability Disabled Enabled Hyper Threading Technology Disabled Enabled Intel (R) Virtualization Technology Disabled Enabled Peripheral Configuration Legacy USB Support Disabled Enabled Wireless Configuration Enter the sub- menu Serial Port Configuration Enter the sub-...
  • Page 57 [USB Floppy Disk] [Hard Disk] [USB Hard Disk] [USB CD/DVD Drive] Disabled Use the Panasonic USB floppy disk drive (optional: CF-VFDU03U) NOTE To boot from the following devices, make the settings as below. To boot from You need to set •...
  • Page 58 • When [Setup Utility Prompt] is set to [Disabled], the message “Press F2 for Setup” is not dis- Enabled played on [Panasonic] boot screen. However F2 and Del will work even if the message is not displayed. Password on Boot...
  • Page 59 Setup Utility Exit Menu Save Values and Reboot Reboot the system after saving the changes. Reboot Without Saving Changes Reboot the system without saving the changes. Save Options Save Current Values Save the changes for all Setup options. Load Previous Values Load previous values for all Setup options.

  • Page 60: Hardware Diagnostics

    If it appears that the hardware installed in this computer is not operating properly, you can use the PC-Diagnostic Utility to determine whether or not there is a problem. If the utility discovers a problem in the hardware, contact Panasonic Technical Support. Software cannot be checked using this utility.

  • Page 61: Connect The Ac Adaptor

    Connect the AC adaptor. During the diagnostic check, do not remove the AC adaptor, or attach any peripheral devices. Turn on or restart the computer, and press while [Panasonic] boot screen is dis- played. The Setup Utility starts up. If the password is requested, enter the Supervisor Password.
  • Page 62 At the confirmation message, select [Yes] and press (Enter). The computer will restart. Press and hold while [Panasonic] boot screen is displayed. Ctrl When the PC-Diagnostic Utility starts up, it will automatically begin the diagnostic check for all hardware compo- nents.
  • Page 63 If the display is red and the message “Check Result TEST FAILED” is displayed, you can assume that there is a problem with the computer’s hardware. Confirm which hardware component is displayed as red, and contact Panasonic Technical Support. If the display is green and the message “Check Result TEST PASSED” is displayed, the computer’s hardware is operating normally.

  • Page 64: Hard Disk Data Erase Utility

    If you need to erase highly confidential data, we recommend that you contact a company that specializes in this process. Panasonic Corporation will bear no responsibility for losses or damages suffered as a result of the use of this utility.
  • Page 65 Hard Disk Data Erase Utility The computer will restart. If [Enter Password] is displayed during the following procedures, input the Supervisor Password or the User Password. Click [Erase the whole data on the Hard Disk for security] and click [Next]. At the confirmation message, click [YES].

  • Page 66: Error Code / Message

    Error Code / Message Follow the instructions below when an error message or code appears. If the problem persists or if the error code/message is not shown here, contact Panasonic Technical Support. Error Code/Message Solution Bad System CMOS An error has occurred in the memory of system settings. This occurs when the memory content is changed by an unexpected program operation, etc.

  • Page 67: Technical Information

    Technical Information Network Connections and Communications Software Close the communications software before using the power saving function. If the power saving function (standby or hibernation) is activated while communications software is used, the network con- nection may be interrupted, or the performance may be adversely affected. In this case, restart the computer. In a network environment, set the [System standby] and [System hibernates] settings to [Never].

  • Page 68: Troubleshooting (Advanced)

    Refer to the following instructions when a problem occurs. If the remedies indicated in the chart do not solve the problem, contact Panasonic Technical Support. For a software problem, refer to the instruction manual of the software. • To check the computer’s usage status ( page 76).

  • Page 69: Wireless Communication

    Troubleshooting (Advanced) Network Cannot connect to network. Set LAN ( page 45). Cannot check the computer’s MAC Follow the steps below. address. Click [start] - [All Programs] - [Accessories] - [Command Prompt]. Input “ipconfig/all”, and press (Enter). Write down the 12-digit string of alphanumeric displayed in the “Physical Address”...
  • Page 70 USB floppy disk drive does not work You can use only the Panasonic CF-VFDU03U USB floppy disk drive (optional). as a boot drive. Set [Legacy USB support] to [Enabled] in the [Advanced] menu of the Setup...
  • Page 71 Click [start] - [Run] and input [c:\util\cpupower\setup.exe], and click [OK]. Follow the on-screen instructions. Click [start] - [All Programs] - [Panasonic] - [CPU Idle Setting]. Click [Performance] and click [OK], then click [Yes]. The computer will restart. If the problem persists, click [start] - [Control Panel] - [Performance and Maintenance] - [Power Options] - [Power schemes], select [Always On] in [Power schemes], and click [OK].
  • Page 72 The fingerprint sensor may be malfunctioning when it continues to perform poorly after the steps described above have been performed. Contact Panasonic Technical Support. Sensor does not work. Exported passport can help you if you need to replace the sensor.
  • Page 73 Troubleshooting (Advanced) Fingerprint Reader User cannot use enrolled finger. (e.g. It is strongly recommended to enroll at least 2 fingers to avoid this problem. injury) If you enrolled multiple fingers, simply use other finger. If you only enrolled one finger that can be used, we recommend to use the [Enroll or Edit Fingerprints] wizard and enroll additional fingerprints.
  • Page 74 Troubleshooting (Advanced) Fingerprint Reader Lost [Advanced Security] backup To change the [Advanced Security] backup password, go to the [Enroll or Edit password. Fingerprints] wizard and swipe your finger and go through the Fingerprint enrollment. On the Advanced Security page you can change the backup pass- word.

  • Page 75: Fast User Switching Function

    Troubleshooting (Advanced) Fast User Switching Function Some applications do not work prop- When switching to a different user with the Fast User Switching function, the erly. following problems may occur. We recommend you not to use the Fast User Switching function. •...
  • Page 76 If you have not logged on with the administrator authority, some information will be displayed as [Not Found]. As long as it is activated, the PC Information Viewer will appear in front of all other screens. Click [start] - [All Programs] - [Panasonic] - [PC Information Viewer] - [PC Information Viewer].
  • Page 77 The default key combination to copy is Ctrl + Alt + F7. You can change it in the following procedure. Log on to Windows as an administrator, and click [start] - [All Programs] - [Panasonic] - [PC Information Viewer]. Right-click [Screen Copy] and click [Properties] - [Shortcut].
  • Page 78 Incorporated in the United States and/or other countries. • Bluetooth™ is a trademark owned by Bluetooth SIG, Inc., U.S.A. and licensed to Panasonic Corporation. • Names of products, brands, etc., appearing in this manual are trademarks or registered trademarks of their respective own companies.

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