Panasonic Toughbook CF-H1ADBAZCM Reference Manual
Panasonic Toughbook CF-H1ADBAZCM Reference Manual

Panasonic Toughbook CF-H1ADBAZCM Reference Manual

Panasonic toughbook cf-h1adbazcm: reference guide
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Table of Contents

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Reference Manual

Personal Computer
CF-H1 Series
Model No.
We recommend that this Reference Manual be printed.

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Table of Contents
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Summary of Contents for Panasonic Toughbook CF-H1ADBAZCM

  • Page 1: Reference Manual

    Reference Manual Personal Computer CF-H1 Series Model No. We recommend that this Reference Manual be printed.
  • Page 2: Windows Update

    Introduction Terms and illustrations in this manual Page in this Manual. : Conditions that may result in minor or moderate injury. : Useful and helpful information. Click : Touch the screen with the digitizer pen or finger. Right-click Touch and hold with the digitizer pen. You can also perform “Right-click”...
  • Page 3 Introduction Windows Live mail As in Windows mail for Windows Vista or Outlook Express 6 for Windows XP, Windows 7 contains mail software called Windows Live mail. Sound and Video Depending on the processing status on Windows, sound may be interrupted at Windows startup. You can mute the sound at startup.
  • Page 4: Touch Screen Operation

    Touch Screen Operation You can use Windows by touching the screen in the same way as you use a mouse. The screen of this computer has following two pointing device functions. Digitizer: can be operated with the digitizer pen (included) Touchscreen: can be operated with your finger etc.
  • Page 5 Touch Screen Operation Maintaining the performance of the screen When the screen becomes dirty, wipe it with a soft cloth The screen is specially treated to prevent dirt from adhering to the surface, so dirt can be removed easily using a dry cloth.
  • Page 6 Touch Screen Operation Suggestions About Cleaning the LCD Surface To improve the outdoor visibility of the display, a low reflection coating has been added. In order to avoid scratches and peel- ing of this coating, an approved soft cloth has been included to wipe the LCD surface of the computer. Before using the com- puter, be sure to read the instructions provided below.
  • Page 7: Touchscreen Calibration

    Touch Screen Operation Touchscreen Calibration To calibrate the touchscreen, do not use the digitizer pen (included). Use your finger or other objects. Perform the calibration for the orientation to be used. Run [Tablet PC Settings]. Click (Start) - [Control Panel] - [Hardware and Sound] - [Tablet PC Settings]. Click [Calibrate].
  • Page 8: Hardware Buttons

    Hardware Buttons RFID <Healthcare model without Barcode Reader> Barcode RFID <Field model> Only for Field model with Barcode Reader Only for Field model with RFID Reader Barcode Camera RFID Application Buttons Security <Healthcare model with Barcode Reader> Application Buttons Security RFID Camera RFID...
  • Page 9 Hardware Buttons Button Camera Button Take still pictures. ( RFID Reader Button Read the data from RFID tags. ( Barcode Reader Button Read the barcode. ( Application Buttons Start the registered function or application. ( Security Button Works as Ctrl + Alt + Del. Only for Healthcare model Only for model with the RFID Reader Only for Healthcare model with the Barcode Reader...
  • Page 10 To assign different functions to the Security Button The Security button functions as Ctrl + Alt + Del at the time of purchase. Also, at the time of purchase, the Security button functions as F2 while you start up the computer (while [Panasonic] boot screen is displayed).
  • Page 11: Software Keyboard

    Software Keyboard You can use the Software Keyboard instead of the on-screen keyboard of Tablet PC Input Panel. By using the Software Key- board, you can change the size of the Software Keyboard, and can use the numeric keypad. NOTE You cannot uninstall Tablet PC Input Panel.
  • Page 12 Software Keyboard Starting the Software keyboard Click (Start) – [All Programs] – [Panasonic] – [Software Keyboard]. Touch the software keyboard. To use shortcut key Example : Ctrl + C Press Ctrl (turns blue) and then press C. If you added the input language, the language bar (e.g.
  • Page 13 Software Keyboard Software Keyboard Menu Click (A). Add a check mark to the function you want to use. [Auto Move] The software keyboard moves automatically to avoid overlapping the selected window. [Auto Restore] The software keyboard minimized on the notification area will be restored when you change the input mode. This may not work on some applications.
  • Page 14 Software Keyboard NOTE You can change the currency symbol (B) of the numeric keypad. Click (Start) – [Control Panel] – [Clock, Language, and Region] – [Regional and Language Options] – [Formats] – [Customize this format] – [Currency] – [Currency symbol]. After changing the currency symbol, click (A), and then change the size of the numeric keypad so that the selected currency symbol is shown.
  • Page 15: Panasonic Dashboard

    Change the screen color of Cleaning Utility Enable or disable the touchscreen operation Start the application software which you registered Change the settings of cleaning reminder, RFID, touchscreen, button assignment of Panasonic Dashboard and applica- tion buttons <Healthcare model without Barcode Reader>...
  • Page 16 Panasonic Dashboard [Cleaning Utility] (E) You can change the screen color of Cleaning Utility. When a check mark for [Half transparent] is added, Windows screen seems to be transparent of the screen color. [Touchscreen] (F) When a check mark for [Enable digitizer pen only] is added, you can use only the digitizer pen (included) to operate by touching the screen.
  • Page 17 This setting affects all users. [Button Assignment] (L) You can register the executable files or the applications to the buttons displayed on Panasonic Dashboard screen. Click any button. Select the action from [Action].
  • Page 18: Application Button Setting

    You can assign the startup functions of your favorite applications to the Applications Buttons. Click (Start) - [All Programs] - [Panasonic] - [Applica- tion Button Setting]. You can also start up Application Button Setting Utility form Panasonic Dashboard ( page 15).
  • Page 19 Application Button Setting Select the action from [Action] of each button. For Healthcare model You can select [<none>], [Dashboard], [Display Switch], [Right Click], [Cleaning Utility] / [Loupe Utility], [Reference Manual] or [Launch an Application]. To restore the default setting, click [Restore Default].
  • Page 20: Panasonic Hand Writing

    The display of Panasonic Hand Writing may be distorted if the number of display colors is changed. Click notification area and right-click Panasonic Hand Writing may not work properly if another application software is active. In this case, close the applica- tion software and try handwriting again.
  • Page 21: Display Rotation

    Display Rotation Rotating the Display <Healthcare model> Press the application button [A1] (A). <Field model> Press the application button to which [Display Switch] is assigned Each time you press the button, the screen display rotates counter-clock- wise by 90° When the computer is set to the Cradle the screen display does not rotate.
  • Page 22: Changing The Settings

    Display Rotation Changing the Settings Click on the notification area, click [Settings...]. Change the settings. A. You can choose the order of the display rotation. If you choose [None], the order is skipped. You can change the following settings only if you logged on to Win- dows as an administrator.
  • Page 23: Sleep And Hibernation Functions

    Sleep and Hibernation Functions Starting Up Your Computer Quickly The sleep or hibernation functions allow you to shut off the computer without closing programs and documents. You can quickly return to the programs and documents that you were working on before sleep or hibernation. Function Data is saved to Sleep...
  • Page 24 Sleep and Hibernation Functions Entering/Resuming from Sleep or Hibernation To enter sleep or hibernation Press the power switch (A) until a beep Sleep: The power indicator (B) blinks green. Hibernation: The power indicator (B) goes off. Alternatively you can click CAUTION At the beep , immediately release the power switch.
  • Page 25 Sleep and Hibernation Functions To resume from sleep or hibernation Press the power switch (A). In the default setting, the Windows password will be requested to resume. CAUTION Do not perform the following operations until resuming is complete. After the display is resumed, wait approximately 15 seconds (normally) or 60 seconds (when the computer is on a network).
  • Page 26 Sleep and Hibernation Functions Changing When the Computer Sleeps or Hibernates Sleep Click on the notification area, and click [More power options]. Click [Change plane settings] of the power plan you want to change. Select the setting for [Put the computer to sleep], and then click [Save changes]. The setting for hibernation may change unexpectedly when you change the setting for sleep.
  • Page 27: Saving Power

    Click (Start) - [Control Panel] - [System and Security] - [Power Options] to select [Power saver]. While [Panasonic Power Management] is selected as the factory default, selecting [Power saver] will further reduce power consump- tion. Also, make detailed settings such as reducing the time entered in the [Turn off the display] setting.
  • Page 28: Security Measures

    Do not forget your password. If you forget your Supervisor Password, you will not be able to use your computer. Con- tact Panasonic Technical Support. When running the Setup Utility, do not leave and go away from your computer even for a short time, since other people may set or change the password.
  • Page 29: Set The Password

    28). When you have your hard disk drive repaired • Contact Panasonic Technical Support. • Before sending back the hard disk drive, be sure to set the [Hard Disk Lock] to [Disabled]. NOTE The hard disk lock function works with the built-in hard disk. It does not work with the external hard disk.
  • Page 30: Battery Power

    Do not remove the battery pack since the power is not supplied even if you connect the AC adaptor in this status. If remove the battery pack, the computer will be turned off and lose data. Battery status • You can check presence of the battery pack by using Panasonic Dashboard page 15). Blinking times...
  • Page 31 Battery Power Battery indicator The remaining battery is approximately 9% or less. Blinking red When blinking approx. every 1 second: The battery pack or the charging circuit is not operating properly. When blinking approx. every 4 second: The battery cover is open. You can remove the battery pack in this case.
  • Page 32: Checking The Remaining Battery Charge

    Battery Power Checking the Remaining Battery Charge You can check the remaining battery charge on the screen. (After logging on to Windows) Start up Panasonic Dashboard. When the battery pack is inserted (example) In charging In discharging (The battery pack in the...
  • Page 33: High Temperature Mode

    Battery Power High temperature mode The high temperature mode can prevent the battery from deteriorating when the computer is used in high-temperature envi- ronment or used for a long time with its battery fully charged. Select [Auto] (default) or [High Temperature] in [Environment] of the [Main] menu of the Setup Utility ( NOTE Note that a level corresponding to a 100% charge for high temperature mode is approximately equivalent to an 80% charge level for normal temperature mode.
  • Page 34 Battery Power Computer behavior with low battery The default settings are as follows. This computer automatically switches from Battery 1 to Battery 2 and vice versa when either remaining battery charge becomes less than 10%. When both batteries are not sufficiently charged, the computer operates as below. When the battery level becomes 10% [Low battery alarm] Displays a message that the battery level is low.
  • Page 35 Set the computer to the Cradle and connect an external keyboard to the Cradle. Restart the computer. Press and hold F9 while the [Panasonic] boot screen is displayed just after the computer starts the startup proce- dure. When the remaining battery capacity is displayed, press Follow the on-screen instructions.
  • Page 36: Replacing The Battery Pack

    Battery Power Replacing the Battery Pack If you have a battery charger (optional) or Cradle (optional), you can remove one battery pack to charge while the other bat- tery pack is operating. The battery pack is a consumable item so the replacement will be necessary. If the battery operation time becomes noticeably short and not recovered even after recalibrating the battery, replace with a new battery.
  • Page 37: Open The Battery Cover

    Battery Power Open the battery cover. Slide the battery cover and open the cover. Open the cover. Check the blinking (red) status of battery indicator. ( Pull the tab to remove the battery pack. Insert the new battery pack until it securely fits the connec- tor.
  • Page 38: Customizing The Power Setting

    Customizing the Power Setting You can choose the optimum power setting for your operating condition by selecting a power plan. You can also create your own power plan. Changing the Power Plan Setting Click on the notification area and click [More power options]. Click [Change plan settings] of the power plan you want to change.
  • Page 39: Smart Card

    Smart Card <For model with Smart Card slot> You need software to use a Smart Card. CAUTION Do not: • Hit, bend, or drop the card. • Touch the contact part with fingers or metal object. • Place the card in very hot location for a long time. •...
  • Page 40 Smart Card To remove the card Open the cover. Press the eject button (C) so the card comes out of the slot. Draw the card straight out. NOTE When a Smart Card is inserted, RFID reading time ( page 52) becomes longer.
  • Page 41: To Remove The Usb Device

    USB Devices Connecting/Removing USB Devices You can connect USB devices to the USB ports on the Cradle. When you use the USB devices, connect the AC adaptor to the DC-IN jack on the Cradle. To connect the USB device Connect the USB device to the USB port. When using the cable specifically designed for this Cradle, you can tighten screws at position (A).
  • Page 42 USB Devices When a USB device is connected, power consumption increases. Remove the USB device when it is not in use, espe- cially when operating by battery power. To deactivate USB ports You can deactivate USB ports on the Cradle. Select [Disabled] in [Cradle USB Port] of the [Advanced] menu of the Setup Utility ( page 86).
  • Page 43 Camera <Only for model with Camera> You can take still pictures. Hold the side of the computer to aim the cam- era. <Healthcare model> Press the Camera button (A) to activate the camera. <Field model with Camera> Press the application button [A1] (A) to activate the camera.
  • Page 44 The Camera is ready to use without any other settings at the time of purchase. You can use the Panasonic Camera Utility that allows you to change the settings for taking picture and record video, together with the MCA Configuration Editor ( To use the Panasonic Camera Utility, first install it.
  • Page 45: Taking Pictures

    Camera Taking Pictures Taking Pictures Switch the Light On and Off To switch the light on and off. Click or click [Control] - [Camera Light], then click [ON] or [OFF]. When the camera light is on, the icon changes to You can assign the Light function to an application button.
  • Page 46: Take Photo

    Camera Zoom In To enlarge or reduce the camera image. Click or click [Control] - [Zoom] and select [x 1.0], [x 1.5], [x 2.0], [x 2.5], or [x 3.0]. You can assign the Zoom In function to an application button. page 51 “Assigning the Light/Zoom In/Take Photo Functions to an Application Button”) Each time you click...
  • Page 47: Burst Shooting

    Camera Burst Shooting You can take pictures in fixed intervals. Click or click [Photos] - [Start Burst Shooting]. During Burst shooting, the icon changes to Click or click [Photos] - [Stop Burst Shooting]. NOTE During Burst shooting, naming, saving or canceling photos is not available. The default name for saving photos is the date and time the picture was taken.
  • Page 48: Recording Video

    Camera NOTE At (C), if you specify an externally connected storage device as the save destination, the camera software may operate slowly. In this case, specify the hard disk as the save destination. High-quality pictures can be obtained by checking (D). Also, regardless of the display screen size, you can take pictures with the selected resolution.
  • Page 49: Setting Audio

    Camera Changing the Settings for Recording Video Click [Video] - [Settings]. Change to preferred settings and click [OK]. When the following boxes are checked, • Box (A) only: Select to save or cancel, after the video is recorded Save ( ) and delete icons ( is taken.
  • Page 50: Setting Image Quality

    Camera Setting Image Quality Set your image quality preferences on the [Image Control] screen. Click [Settings] - [Image Control]. Setting Night Mode Click [Settings] - [Image Control] - [General Setting]. Add a check mark for [Night Mode]. Setting the Compressed Data Format/Resolution for the Image Click [Settings] - [Video Format].
  • Page 51 Click [OK]. NOTE When the Panasonic Camera Utility is not running, and if you press the but- tons to which these functions are assigned, the Panasonic Camera Utility is activated. If you operate the Utility after assigning the “Take Photo” function, the same operation will be performed as the one when the check marks both for [Select to save or cancel, after the photo is taken] and [Name the taken photo] are not added in “Changing the Settings for Taking Pictures”...
  • Page 52: Rfid Reader

    RFID Reader <Only for model with RFID Reader> You can read the data from RFID (Radio Frequency Identification) tags. NOTE RFID Reader is typically used with specialized applications. For further information, ask the system administrator. Aim the RFID Reader (A) at the center of RFID tag. Press the RFID button (B).
  • Page 53 RFID Reader NOTE Operation distance depends on RFID tag. When a Smart Card is inserted, RFID reading time becomes longer. To prevent unintended operation If you press the RFID button on the handle accidentally, the computer may operate in a manner that you do not intend. You can set the RFID button so that it does not function.
  • Page 54: Barcode Reader

    Barcode Reader <Only for model with Barcode Reader> CAUTION Do not look directly into the reading window. DO NOT LOOK DIRECTLY AT THE LED LIGHT. Decode Capabilities Aztec, Codabar, Code11, Code39, Code93, Code128/GS1-128, DataMatrix, GS1Composite, I2 of 5, Maxicode, MSI Code, PDF417, MicroPDF417, Plessey Code, QR Code, GS1 Databar, Telepen, TLC39, UPC/EAN Reading Barcodes Aim the Barcode Reader (A) at the barcode.
  • Page 55 Barcode Reader To Correctly Read a Barcode with This Computer, Observe the Following The reading angle is important factor. 2° to 3° Perform reading at the angle indicated in the figure. We recommend you to set at approximately 2° to 3° angle from the perpendicular position. Hold the reader farther away when reading a larger barcode, and closer in when reading a smaller barcode or a thinner barcode.
  • Page 56: Press (Enter)

    Barcode Reader Selecting Software Mode or Hardware Mode This computer supports two barcode reading modes; software mode and hardware mode. If you are using an application program that has its own barcode reading function, set the computer to hardware mode. If your application program does not have a barcode reading function, set the computer to software mode, as this allows the application program to use the computer’s barcode reading function.
  • Page 57: Cleaning The Reading Window

    Barcode Reader NOTE If you click [No] in step , [The barcode reader setting and the setup utility setting are inconsistent. The barcode reader might not work correctly. Please confirm the setup utility setting.] appears, and the computer restarts. Start up the Setup Utility ( page page 56, To switch the modes...
  • Page 58 MCA Configuration Editor The MCA Configuration Editor allows you to change various settings for the Camera, RFID Reader, and the Barcode Reader. Using MCA Configuration Editor Click (Start) - [All Programs] - [Intel] - [MCA Platform Driver]. Right-click [MCA Configuration Editor], and click [Run as admin].
  • Page 59: Fingerprint Reader

    Fingerprint Reader NOTE Enrollment and authentication is unavailable to an extremely minority of people including those whose fingerprints give little data for personal identification. How to Use the Fingerprint Reader This section explains how your fingerprints are enrolled and authenticated. Slide your finger.
  • Page 60 Fingerprint Reader Overview Fingerprint’s Outline The conventional security systems use ID/passwords and token devices such as IC cards to authenticate users. Therefore the passwords and token devices are exposed to the risk of being lost, stolen and hacking. The Fingerprint authentication method uses user’s fingerprints instead of passwords for security authentication. You can use your fingerprints to start up your computer and log on Windows.
  • Page 61: Security Functions

    Fingerprint Reader Precautions Security Functions Fingerprint Authentication Technology does not guarantee complete authentication and individual identification. Please acknowledge we shall not be liable for any loss or damage whatsoever resulting from the use of, or inability to use your Fingerprint device. The Fingerprint authentication method uses multiple fingerprints, encryption keys, credentials data and passwords.
  • Page 62 Fingerprint Reader • Follow the on-screen instructions. NOTE If the “Invalid TPM status” message is not displayed • Click (Start) - [All Programs] - [Protector Suite QL] - [Control Center] - [Settings] - [System Settings] - [TPM] - [Ini- tialize TPM]. User Fingerprint Enrollment Performed by each user.
  • Page 63 Security effective, after step B, your fingerprint authentication will be necessary. Turn on or restart the computer. Press F2 or Del while [Panasonic] boot screen is displayed soon after the computer starts the startup proce- dure. Select the [Security] menu.
  • Page 64: Useful Information

    Fingerprint Reader • You cannot use Shift and Ctrl to input a password. Enter your password again in [Confirm New Password], and press Set the High Security Level. Select [Fingerprint Security], and press Select [Security mode], and select [High]. • Default setting: Simple Press Esc to close the sub-menu.
  • Page 65: Handling And Maintenance

    Fingerprint Reader NOTE How to Backup: Select [Export] in [Import or Export User Data] to save the user data. • Click (Start) - [All Programs] - [Protector Suite QL] - [Control Center] - [Fingerprints]. For further information, refer to the software’s online manual ( Password used by each user •...
  • Page 66 Fingerprint Reader Static electricity may also cause the sensor to malfunction. To make your finger static-free, touch a metal surface before placing it on the fingerprint sensor. Exercise caution against static electricity in winter and other dry conditions. Malfunction or damage may occur when: •...
  • Page 67 Fingerprint Reader Delete Fingerprint Data. Performed by each user. Click [Fingerprints], and click [Delete]. The [Swipe finger] screen will appear. Swipe user’s finger. • If the authentication is successfully completed, the confirmation message appears. Click [Yes]. • Confirm that all users’ data was deleted. NOTE If the enrollment mode is set to “Enrollment to the hard disk”...
  • Page 68: Starting Over

    Make sure your fingerprint sensor is working. • Use the Tutorial wizard to verify that the fingerprint sensor works. If not, reboot and try again. If it still does not work, please contact Panasonic Technical Support. Restore or create passport.
  • Page 69 Cradle You can connect external equipment in variety by attaching the computer to the Cradle (optional). For further information, read the operating instructions that come with the Cradle. Setting the computer to the Cradle Turn off the computer. Do not use sleep or hibernation function. Connect the AC adaptor to the DC-IN jack on the Cradle.
  • Page 70: External Display

    External Display <Only when connected to Cradle> You can switch the output destination to an external display. Before switching the computer on, connect the external display to the external display port (A) and the AC adaptor to the DC-IN jack (B) on the Cradle.
  • Page 71: Switching The Display

    External Display CAUTION Before disconnecting the external display, switch to the internal LCD. Otherwise the displayed image quality may become different after disconnection (e.g., wrong resolution). The screen may become distorted due to the following operations. In this case, restart the computer. •...
  • Page 72: Extended Desktop

    External Display Extended Desktop The extended desktop function allows you to use the working area across both the internal LCD and the external display. You can drag an object from the internal LCD to the external display and vice versa. Right-click the desktop, and click [Graphics Properties].
  • Page 73: Connecting Lan

    <Only when connected to Cradle> Connecting LAN Turn off the computer. Do not use sleep or hibernation function. Connect the AC adaptor to the DC-IN jack (A) on the Cradle. Set the computer to the Cradle. Connect the LAN port (B) and the network sys- tem (server, HUB, etc.) by using a LAN cable.
  • Page 74: Disabling/Enabling Wireless Communication

    Disabling/Enabling Wireless Communication <Only for model with wireless LAN and/or wireless WAN> There are 4 ways of disabling and enabling wireless communication. Wireless Switch Utility ( below Settings in the Network and Sharing Center ( Settings in the [Advanced] menu of the Setup Utility ( Setting in the Wireless Connection Disable Utility ( NOTE For further information about Wireless LAN:...
  • Page 75: Installing The Utility

    Disabling/Enabling Wireless Communication NOTE To use wireless communication, set the wireless devices ([Wireless LAN] / [Bluetooth] / [Wireless WAN]) to [Enabled] (default) in the [Advanced] - [Wireless Configuration] menu of the Setup Utility ( If the IEEE802.11a setting is changed in [Device Manager] ( You can check the wireless LAN communication status in Intel cedure.
  • Page 76: Status Indication

    Disabling/Enabling Wireless Communication Status indication After installation, the Wireless Connection Disable Utility is automatically started after a user is logged in. Click notification area, and one of the following icons appears. : Indicates that • the utility is enabled, and •...
  • Page 77: Using The Wireless Lan Function

    Wireless LAN CAUTION To avoid unauthorized access to the computer through wireless LAN We recommend you to make security settings such as encryption before using wireless LAN. Otherwise the hard disk data such as the shared files can be exposed to the risk of unauthorized access. NOTE Communication is established through the wireless LAN antenna (A).
  • Page 78: Setting The Wireless Lan Access Point

    Wireless LAN Click (Start) - [Control Panel] - [Adjust commonly used mobility settings]. Click [Turn wireless on] in [Wireless Network]. • When [Turn wireless off] is displayed, the wireless network is already on. Setting the wireless LAN access point Preparation Follow the instruction manual of the wireless LAN access point to make settings for the access point to recognize the computer.
  • Page 79 Wireless LAN Enabling/Disabling the Wireless LAN Standard IEEE802.11a (802.11a) When using wireless LAN outdoors or in a location where use of IEEE802.11a is prohibited, perform the following steps to disable IEEE802.11a (administrator password required). If you do not know the administrator password, disable wireless LAN ( Click on the notification area and click Click [802.11a Enabled] or [802.11a Disabled].
  • Page 80 Bluetooth You can access internet and other Bluetooth devices without connecting cables. NOTE Communication is established through the Bluetooth antenna (A). Do not block the antenna area with your hand or body. To use Bluetooth, set [Bluetooth] to [Enabled] (default) in the [Advanced] - [Wireless Configuration] menu of the Setup Utility ( The transmission rate will be lower when a microwave oven is used near by.
  • Page 81: Loupe Utility

    Loupe Utility You can magnify the specific part of the screen. Activating the Loupe Utility Click (Start) - [All Programs] - [Panasonic] - [Loupe Utility]. Click [OK]. Click on the notification area. Using the Loupe Utility Click on the notification area.
  • Page 82 Loupe Utility Setting the Loupe Utility Click on the notification area. Right-click on the notification area. Click [Settings]. [Show/hide shortcuts assignment] When using the external mouse/touch pad Click [Mouse/Touch pad] Click a combination of Alt, Ctrl, and Shift, and add the check mark. (Multiple keys can be combined;...
  • Page 83: Starting The Setup Utility

    Starting the Setup Utility Turn on or restart the computer. Press several times while [Panasonic] boot screen is displayed soon after the computer starts the startup procedure. When [Enter Password] is displayed, input your password. When you start the Setup Utility with Supervisor Password You can make the settings of all items of the Setup Utility.
  • Page 84: Information Menu

    Setup Utility Information Menu Language Product Information Model No Serial No System Information Processor Type Processor Speed Memory Size Available Memory Hard Disk BIOS Information BIOS Embedded Controller Accumulative Operating Time Access Level Underlined items are the factory presets. English Japanese Computer information (cannot be changed.)
  • Page 85 Setup Utility Main Menu System Date • Week/Month/Day/Year. • You can use Tab to move the cursor. System Time • 24-hr. style. • You can use Tab to move the cursor. Main Configuration SAS Button Handle Button Display • The display during the Windows start-up process. When an external display is not con- nected, the information appears on the internal LCD even though the [External Monitor] is selected.
  • Page 86: Advanced Menu

    Setup Utility Battery 2 Current Status • Only when [Environment] is set to [Auto]. Advanced Menu CPU Configuration Execute-Disable Bit Capability Hyper Threading Technology Intel (R) Virtualization Technology Peripheral Configuration Legacy USB Support Cradle USB Port Camera Wireless Configuration Serial Port Configuration •...
  • Page 87 [Boot Option] operates. [USB Floppy Disk] [Hard Disk] [LAN] [USB Hard Disk] [USB CD/DVD Drive] Disabled It is recommended to use the Panasonic USB floppy disk drive (optional: CF-VFDU03U) Only when connected to CF-VEBH11AU Disabled Enabled Disabled Enabled Software Hardware ] - [Hard Disk] - [USB CD/DVD Drive] - [LAN] - [USB Hard Disk].
  • Page 88: Security Menu

    Security Menu Boot Prompt Configuration Setup Utility Prompt • When [Setup Utility Prompt] is set to [Disabled], the message “Press F2 for Setup” played on [Panasonic] boot screen. However F2, F12 is not displayed. Password on Boot Set Supervisor Password Hard Disk Lock •...
  • Page 89 Setup Utility Exit Menu Save Values and Reboot Reboot Without Saving Changes Save Options Save Current Values Load Previous Values Load Default Values Boot Override (Device Information) Reboot the system after saving the changes. Reboot the system without saving the changes. Save the changes for all Setup options.
  • Page 90: Hardware Diagnostics

    If it appears that the hardware installed in this computer is not operating properly, you can use the PC-Diagnostic Utility to determine whether or not there is a problem. If the utility discovers a problem in the hardware, contact Panasonic Technical Support. Software cannot be checked using this utility.
  • Page 91: Connect The Ac Adaptor

    Place the cursor above the icon Click (right click cannot be used) Click (close) (Enter). Keyboard operations Press Space and then press close) cannot be selected) Press Space above the icon Press Ctrl + Alt + Del. while [Panasonic] boot screen is dis-...
  • Page 92 When running a check on the memory or the hard disk, clicking the icon once will turn on the extended diagnostic check (“FULL” (C) will be displayed below the icon); click again, and the icon will be displayed in gray (D). Click to start the diagnostic check. (Enter). while [Panasonic] boot screen is displayed. e.g. hard disk...
  • Page 93 If the display is red and the message “Check Result TEST FAILED” is displayed, you can assume that there is a problem with the computer’s hardware. Confirm which hardware component is displayed as red, and contact Panasonic Technical Support. If the display is green and the message “Check Result TEST PASSED” is displayed, the computer’s hardware is operating normally.
  • Page 94: Hard Disk Backup / Restore Function

    [Backup and Restore Center] and [System Recovery Options] allow you create a backup of the entire hard disk data, which can be used to recover from hardware failure. Panasonic Corporation will bear no responsibility for any damage suffered (including loss of data) as a result of the use of this function.
  • Page 95 Turn off the computer and connect the CD/DVD drive to the USB Port. Turn on the computer, and press F2 or Del while [Panasonic] boot screen is displayed. • The Setup Utility starts up. • If the password is requested, enter the Supervisor Password.
  • Page 96: Hard Disk Data Erase Utility

    If you need to erase highly confidential data, we recommend that you contact a company that specializes in this process. Panasonic Corporation will bear no responsibility for losses or damages suf- fered as a result of the use of this utility.
  • Page 97 Hard Disk Data Erase Utility Press (Enter). The computer will restart. Use the external keyboard and the mouse to operate the following steps. If [Enter Password] is displayed during the following procedures, input the Supervisor Password or the User Password. Click [Erase the whole data on the Hard Disk for security] and click [Next].
  • Page 98: Error Code / Message

    Error Code / Message Follow the instructions below when an error message or code appears. If the problem persists or if the error code/message is not shown here, contact Panasonic Technical Support. Error Code/Message Solution Bad System CMOS An error has occurred in the memory of system settings. This occurs when the memory con- tent is changed by an unexpected program operation, etc.
  • Page 99: Technical Information

    Technical Information Network Connections and Communications Software Close the communications software before using the power saving function. If the power saving function (sleep or hibernation) is activated while communications software is used, the network con- nection may be interrupted, or the performance may be adversely affected. In this case, restart the computer. In a network environment, set [Never] for [Put the computer to sleep] and [Hibernate after].
  • Page 100 Technical Information Korean c:\windows\support\ko\migwiz, c:\windows\support\ko\tools, c:\windows\support\ko\logging Latvian c:\windows\support\lv\migwiz, c:\windows\support\lv\tools, c:\windows\support\lv\logging Lithuanian c:\windows\support\lt\migwiz, c:\windows\support\lt\tools, c:\windows\support\lt\logging Polish c:\windows\support\pl\migwiz, c:\windows\support\pl\tools, c:\windows\support\pl\logging Portuguese c:\windows\support\pt\migwiz, c:\windows\support\pt\tools, c:\windows\support\pt\logging Portuguese (Brazilian) c:\windows\support\xc\migwiz, c:\windows\support\xc\tools, c:\windows\support\xc\logging Romanian c:\windows\support\ro\migwiz, c:\windows\support\ro\tools, c:\windows\support\ro\logging Serbian c:\windows\support\st\migwiz, c:\windows\support\st\tools, c:\windows\support\st\logging Slovak c:\windows\support\sk\migwiz, c:\windows\support\sk\tools, c:\windows\support\sk\logging Slovenian c:\windows\support\sl\migwiz, c:\windows\support\sl\tools, c:\windows\support\sl\logging Thai c:\windows\support\th\migwiz, c:\windows\support\th\tools, c:\windows\support\th\logging...
  • Page 101: Troubleshooting (Advanced)

    Refer to the following instructions when a problem occurs. If the remedies indicated in the chart do not solve the problem, contact Panasonic Technical Support. For a software problem, refer to the instruction manual of the software. • To check the computer’s usage status ( Shut Down Cannot shut down or restart Windows.
  • Page 102 Troubleshooting (Advanced) Sound No sound. Distorted sound. When logging on (e.g., resuming the computer), audio is distorted. Keyboard Cannot enter special characters (ß, à, ç, etc.) and symbols. Network Cannot connect to network. Cannot check the computer’s MAC address. Click on the notification area and change the volume.
  • Page 103: Wireless Communication

    Troubleshooting (Advanced) Wireless Communication Cannot connect to a network. Access point is not detected. Connecting Peripherals An error occurs while installing the driver. Wireless switch Set the device ([Wireless LAN] / [Bluetooth] / [Wireless WAN]) to [Enabled] in the [Advanced - Wireless Configuration] menu of the Setup Utility ( Disable the Wireless Connection Disable Utility ( Restart the computer.
  • Page 104 (This item may be unavailable for some types of devices.) Depending on the floppy disk drive you are using, the computer may not boot properly. The performance is confirmed by Panasonic USB floppy disk drive (optional : CF-VFDU03U) when the computer boots from the floppy disk.
  • Page 105: Touch Screen Operation

    Clean the fingerprint sensor. For further information, refer to “Handling & Main- tenance” ( page 65). The fingerprint sensor may be malfunctioning when it continues to perform poorly after the steps described above have been performed. Contact Panasonic Technical Support. page 59) and [Finger-...
  • Page 106 Troubleshooting (Advanced) Fingerprint Reader Sensor does not work. Exported passport can help you if you need to replace the sensor. • Log on to Windows as an Administrator. You can always access the computer by using your Windows log on pass- word.
  • Page 107 Troubleshooting (Advanced) Fingerprint Reader User cannot use enrolled finger. (e.g. injury) Replacing sensor. It is strongly recommended to enroll at least 2 fingers to avoid this problem. If you enrolled multiple fingers, simply use other finger. If you only enrolled one finger that can be used, we recommend to use the [Enroll or Edit Fingerprints] wizard and enroll additional fingerprints.
  • Page 108 Troubleshooting (Advanced) Fingerprint Reader Lost [Advanced Security] backup password. Protector Suite QL reinstallation. Lost [File Safe] backup password. Accessing [File Safe] after Protector Suite QL uninstallation. Accessing [File Safe] after computer crash. Removing data from the Reader. To change the [Advanced Security] backup password, go to the [Enroll or Edit Fingerprints] wizard and swipe your finger and go through the Fingerprint enrollment.
  • Page 109: Fast User Switching Function

    Troubleshooting (Advanced) Fast User Switching Function Some applications do not work prop- erly. Others Windows startup and operation is slow. No response. When switching to a different user with the Fast User Switching function, the following problems may occur. We recommend you not to use the Fast User Switching function.
  • Page 110 Troubleshooting (Advanced) Others Cannot operate the Windows Error Recovery screen and the Setup Utility without the Cradle and the external keyboard. Connect your computer and the external keyboard to the Cradle, then operate by using the external keyboard. If the external keyboard and the Cradle are not available, as an emergency countermeasure, you can use the buttons that function as keys on the key- board, as shown below.
  • Page 111: Checking The Computer's Usage Status

    When you log on to Windows using a guest account, some information may be announced as “not found”. Click (Start) - [All Programs] - [Panasonic] - [PC Information Viewer] - [PC Information Viewer]. Select the item to display the detailed information.
  • Page 112 Log on to Windows as an administrator. Click (Start) - [All Programs] - [Panasonic] - [PC Information Viewer]. Right-click [Screen Copy] and click [Properties] - [Shortcut]. Move the cursor to [Shortcut key] and press the key(s) you want to use for the shortcut.
  • Page 113 United States and/or other countries. • Bluetooth™ is a trademark owned by Bluetooth SIG, Inc., U.S.A. and licensed to Panasonic Corporation. • Names of products, brands, etc., appearing in this manual are trademarks or registered trademarks of their respective own companies.

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